Try our new research platform with insights from 80,000+ expert users
Senior Engineer at KDsystems
Real User
Easy to use and has a straightforward setup
Pros and Cons
  • "No negative impression of the scalability."
  • "The small business line has less PPS throughput."

What is our primary use case?

We use it for a variety of businesses and schools.

How has it helped my organization?

Its ease of installation has improved my organization. That's what I do most. I install the firewalls.

What needs improvement?

I don't have anything that I would say needs improving at the moment. The small business line has less PPS throughput and that's what you're going to lose on when you use WatchGuard. So they need to improve the throughput of the firewall in the small business line.

Easy to explain : 

                                 WatchGuard T70 vs SonicWall TZ600 
Firewall Throughput :       4Gbps          vs      1.9Gbps
Price :                             610€            vs       973€

For how long have I used the solution?

I have been using this solution since 2015.
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.

What do I think about the stability of the solution?

I've only ever had one problem. I have a bank that has two NSAs in high availability. The only time I had a problem was with the high availability from the update. That's the only time. And that was last month. I did an update. I disabled the high availability and we reset it, the firewall, and installed the config again. And updated it one by one.

What do I think about the scalability of the solution?

I have no negative impression of the scalability.

How are customer service and support?

I haven't tried technical support yet, so I haven't needed support yet on anything.

Which solution did I use previously and why did I switch?

Moved to new Employer.

How was the initial setup?

The initial setup is straightforward. I deploy at least one solution a month, to different sites. You only need one person for deployment.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is where you might lose to WatchGuard now. I'm looking into moving some parts over to WatchGuard because they are on the small business side. But if you compare the TZ300 and 400 series against WatchGuard series, they are the same, but there is a price difference between them.

Which other solutions did I evaluate?

I wasn't a part of any decision making in terms of options. 

What other advice do I have?

We use a variety of models, from the TZ300, up to the NSA 2600. For businesses, I recommend TZ400.

I would rate the solution 8 out of 10. I would rate WatchGuard itself 10, because I really like that product, and the ease of use. And when I say ease of use, I mean I know that product in and out. And it's very easy to set up external sites with the system management tool that comes free with WatchGuard.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech services company with 51-200 employees
Real User
Top 20
Cost-effective solution with advanced content filtering and real-time inspection
Pros and Cons
  • "One valuable feature of SonicWall TZ is the content filtering."
  • "The logs need improvement."

What is our primary use case?

Currently, I am using SonicWall TZ to connect our branches to the head office. We use it as a site-to-site VPN.

How has it helped my organization?

The primary benefit we have found with SonicWall TZ is its cost-effectiveness compared to other products like Palo Alto, which are more expensive.

What is most valuable?

One valuable feature of SonicWall TZ is the content filtering. Additionally, advanced features like real-time deep memory inspection are available in the head office's 2600 series.

What needs improvement?

The logs need improvement. SonicWall TZ should include a hard disk to keep log files for at least one week or maybe one month. This feature might be available in greater series but not in the basic product.

For how long have I used the solution?

I have been working with SonicWall TZ for almost six months.

What do I think about the stability of the solution?

Stability is very good, even though the firewall has not been restarted for almost one month.

What do I think about the scalability of the solution?

I would rate the scalability of SonicWall TZ a ten out of ten.

How are customer service and support?

Technical support's response is delayed due to our process. We need to go through our reseller, who then contacts the local distributor, causing delays.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used WatchGuard Firebox in my previous office.

How was the initial setup?

The initial setup of SonicWall TZ is complex.

What about the implementation team?

We get initial support from our local partner for the setup. Our team does basic configurations when needed.

What's my experience with pricing, setup cost, and licensing?

SonicWall TZ is priced average compared to other products. We usually compare prices from different local suppliers to get the best deal.

Which other solutions did I evaluate?

The main competitor I considered was Fortinet.

What other advice do I have?

It's recommended that their logging feature be improved by adding an in-built hard disk to store logs.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
SonicWall TZ
December 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Technical Support at Hind Industrial & Mercantile Corp Pvt Ltd
Real User
Top 20
Provides double authentication, where it asks for one password and a four-digit code
Pros and Cons
  • "The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks for a four-digit code, which changes every 30 seconds."
  • "The solution's antivirus checking could be improved so that we can have a deeper inspection of the packets."

What is our primary use case?

I use SonicWall TZ for my office remote access from outdoors.

What is most valuable?

The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks for a four-digit code, which changes every 30 seconds.

What needs improvement?

The solution's antivirus checking could be improved so that we can have a deeper inspection of the packets.

For how long have I used the solution?

I have been using SonicWall TZ for one year.

What do I think about the stability of the solution?

I rate SonicWall TZ ten out of ten for stability.

What do I think about the scalability of the solution?

SonicWall TZ has good scalability. Around eight users are using the solution in our organization.

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The solution's technical support team is good, and they provide us with email notifications regarding new updates.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is easy because we do it once only and never make changes.

What about the implementation team?

The solution’s deployment hardly took 30 minutes.

What's my experience with pricing, setup cost, and licensing?

The solution is moderately priced, where it's neither cheap nor expensive.

What other advice do I have?

The solution has improved our business network security, and I am satisfied with its performance. The firewall performance of SonicWall TZ has met our security needs. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mayur_Patel - PeerSpot reviewer
Chief Commercial Officer at Mp Online
Real User
Top 5Leaderboard
A highly stable and available solution that provides excellent filtering features
Pros and Cons
  • "The product’s filtering and URL-blocking features are valuable."
  • "The solution must provide more ports."

What is our primary use case?

We use the tool for filtering and log management.

What is most valuable?

The product’s filtering and URL-blocking features are valuable. SD-WAN and VPN are also valuable features.

What needs improvement?

The solution must provide more ports.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten. We have around 100 users. We use the tool daily.

Which solution did I use previously and why did I switch?

We used Sophos before. We switched to SonicWall TZ because it provides high availability.

How was the initial setup?

I rate the ease of setup a ten out of ten. Setting up the users and accounts according to the groups and categories takes a few hours. The whole setup requires a few days.

What about the implementation team?

We deploy the solution in-house. We need three people to deploy the tool. We need one knowledgeable person who has mastered firewalls to maintain the product.

What was our ROI?

The product is worth the money.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive, but it is not cheap. I rate the pricing a six out of ten.

What other advice do I have?

We set up new environments and implemented firewall solutions in our organization. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manar Shihab - PeerSpot reviewer
System and Network Engineer at Pointec
Real User
Top 10
Cost-effective firewall that provides good security
Pros and Cons
  • "SonicWall TZ is a very cost-effective solution that provides good security."
  • "The solution has lost the trust of its customers because of moving from one company to another."

What is our primary use case?

SonicWall TZ is mostly used for firewalls.

What is most valuable?

SonicWall TZ is a very cost-effective solution that provides good security.

What needs improvement?

The solution has lost the trust of its customers because of moving from one company to another.

For how long have I used the solution?


What do I think about the scalability of the solution?

I have around five to seven customers for SonicWall TZ.

How was the initial setup?

The solution's initial setup is easy and not difficult.

What about the implementation team?

The solution's installation is a simple plug-and-play process. You get the internet, and you have to go to the wizard to complete the customization for your network.

What other advice do I have?

The sales of SonicWall TZ have been very low. The solution has lost the trust of its customers because of moving from one company to another. People have lost their trust in SonicWall TZ and are changing to other products. The marketing was very low for SonicWall TZ for some time. SonicWall TZ is a very cost-effective solution that provides good security. People who work with SonicWall more than Sophos find its interface very user-friendly.

Sophos completed its portfolio for security by having its own endpoint and email security. All of these products are synchronizing with each other. This is what gave Sophos a push-up to go through the market. Currently, SonicWall TZ has had its own endpoint for the last two to three years.

We ask customers who have experience with SonicWall TZ to continue using the same solution because it will be better for them. When a user has a better understanding of a solution, it's not good to change them to another product.

When a user changes the solution, they will have a lot of questions, and they will make a lot of mistakes during the installation and configuration. We don't prefer Sophos, SonicWall, or Fortinet, but we sell Sophos because we are a gold partner for Sophos and get a better rate and better margin.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
PeerSpot user
PeerSpot user
Senior Systems Analyst at a construction company with 1,001-5,000 employees
Real User
Offers the right amount of control very simply; great integration and ease of management
Pros and Cons
  • "Offers the right amount of control without being incredibly convoluted and frustrating."
  • "Sonic Analyzer could be improved. It's difficult to manage and not very intuitive."

What is our primary use case?

In some cases SonicWall is used to outfit a company, replacing existing infrastructure and getting site-to-site VPN set up for easier management. It provides ease of use for VPN setups. We are customers of SonicWall and I'm a senior system analyst. 

How has it helped my organization?

The solution offers the right amount of control without being incredibly convoluted and frustrating, or without being too dumbed down where you don't have options to do certain things. It's very to the point with the controls and simplifies things for us. It's great value for money. 

What is most valuable?

The solution has a lot of robust options and it's easy to use. NSM is a good feature, a single pane of glass security center where you can monitor SonicWall for different clients and troubleshoot without it requiring individual access. The product has good integration with their SMA solution, which we deployed for one of our financial firms, and we've also provided a remote access solution for people with PCs at home who want secure access. It offers good content filtering.

What needs improvement?

I would probably say their GSM or their Sonic Analyzer could be improved. I have always found it difficult to manage and not very intuitive. I'd like to have better visibility of what each endpoint is doing. That's something Meraki has that is very easy to use.

For how long have I used the solution?

I've been using this solution for over seven years. 

What do I think about the stability of the solution?

The solution is stable. We're an MSP, so if our clients have any dated hardware, we'll make a plan to switch to SonicWall, otherwise there can be issues with the internet or configuration where we can't get in and troubleshoot. We need to know we can get into the firewalls and make sure that they're online, as opposed to having to schedule someone to come in and deal with the basic physical connections or troubleshoot.

What do I think about the scalability of the solution?

The scalability is very good because if you know how to work the base model, the old solution or the TZ 105, all the way up to the NSAs, they just scale up in terms of features and functionality and you don't change a whole lot. They have good terminology that sticks throughout, so if you work with one, you can work with them all. It means upgrading and scaling is very easy. We manage about 1300 users or so across about 100 different clients. For the most part, maybe 80% of them are on SonicWall, and we try to push that just because it makes our lives a lot easier.

How are customer service and support?

We don't use the technical support very often, but the last call I had with them, everything was resolved within the hour. I spent more time on hold than I did with the person. It was 15 minutes on hold, for 10 minutes to resolve the issue. Otherwise, it's great. 

How was the initial setup?

The initial setup was very straightforward. Deployment time depends on the client but if we're starting from scratch, you can have it updated and deployed within an afternoon without issue. We have our own techs with experience who can get things set up to the best of our ability. Implementation takes one person who knows what they're doing, but we have a team that can help out and troubleshoot if we run into issues. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of licensing costs, but the price point isn't bad. In addition, you need to buy the hardware. There is also a standard support license, and they offer an advanced security gateway with other intrusion detection, prevention, content filtering, etc. There are some additional options we usually go with, but things like content filtering are hit and miss, and depend on what the client wants.

Which other solutions did I evaluate?

I've tried Meraki, but their price points are ridiculous and feature functionality is somewhat lacking. After Dell sold SonicWall, things improved a lot, and they've come a long way. There were some things about Meraki that I liked such as endpoint visibility. You can see the list of connected devices and apply a policy. You can get very low network so that bandwidth is not eaten up if someone is watching Netflix all day but they can still receive emails. Those kinds of things are what's missing in SonicWall. I've never been able to do something like that easily on the firewall side. Unfortunately, the cost of Meraki is really prohibitive. We tried a few other solutions and they just didn't pan out. If you want a good firewall, you have to pay thousands of dollars for what SonicWall does in a way that's easier to manage.

What other advice do I have?

I would recommend trying the product, it's not too difficult, whether it's the setup or the cost. If you're looking for a really low-cost solution, you'll probably end up using something like pfSense which doesn't really compare to SonicWall. There are probably better solutions out there, but there are things that SonicWall does better, it just depends on your budget.

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1776429 - PeerSpot reviewer
Pre Sales Security at a tech services company with 201-500 employees
Reseller
Multifeatured firewall solution with a user-friendly interface, high availability, scalability, and stability
Pros and Cons
  • "User-friendly firewall solution which scales well, is stable, and has high availability."
  • "Support for SonicWall TZ needs improvement, particularly the time it takes before you're able to speak to a support person, e.g. you have to wait for at least 30 minutes on the phone."

What is our primary use case?

Our customers use SonicWall TZ for network security and also for connectivity, e.g. when our customer is a company with HQ and branches, and they want to secure their branches the way they secure their HQ, we recommend SonicWall TZ so we're able to protect both the users in the HQ and the users in the branches. We also use this solution to optimize the bandwidth that they have by configuring SD-WAN services.

Another use case for this product is when using switches, e.g. when people want to connect their IP phones, their access points, and their access control devices, we recommend the switches and utilize SonicWall TZ, but mostly this firewall solution is for network security monitoring, analytics, and reporting.

How has it helped my organization?

SonicWall TZ has a number of benefits to customers.

One benefit is the visibility of the network and activities that are happening on the network, which enables customers to improve on their policies. For example, if a  customer sees that YouTube is consuming a lot of bandwidth, they can revise the policies and allocate less bandwidth to YouTube, then give more bandwidth to business critical applications.

Another benefit of this solution is that it's able to bring a lot of visibility to things that are hidden from a normal IT person's view, so now that these things are visible, users are able to make quick decisions. For example, there was an organization that was complaining that they have less bandwidth, so we implemented the firewall and noticed that whatever they were getting, they needed to add more, before they're able to add more bandwidth from their ISP. 

The simplicity of SonicWall TZ is also one of the things I like about it.

What is most valuable?

I found many features in SonicWall TZ that are valuable. The NSM (Network Security Manager) is great when you have more than one firewall, e.g. two, three, five, etc., because it's a central place where you can configure the firewalls.

Even for users who only have one firewall, SonicWall TZ is great, because it's very easy to use. It's user-friendly. I have used other firewalls, and I've worked with Fortinet and Palo Alto, and if I compare their user interface with SonicWall TZ, this solution has an interface that's so much easier to use.

In this product, configuring the policies and everything else that needs to be configured is straightforward. You don't have to move through multiple pages and tabs. It's easy to configure and use.

The analytics feature of SonicWall TZ is also good, because users are able to see information on bandwidth utilization, including applications that are traversing the network.

I also like the Capture ATP (advanced threat protection) feature of this solution, because it shows the unknown files that have been detected in the network, how they were scanned, and what the results are. It's a very good feature.

I like the licensing scheme of SonicWall TZ. If you have high availability requirements, you don't need to buy two licenses. You just buy one. This is cost-effective for the customers. I also like the secure upgrade promotion, e.g. If you have an existing firewall from Cisco, Fortinet, or another competitor, SonicWall will give you a two-year license for the price of a one-year license.

SonicWall TZ has good features that I can really position to my customers, and that's how we're able to win new business.

I also like the form factor uniqueness of this product. You can use it even in an office with 10, 15 people. That's very great. That's a day one capability, and it's not licensed, e.g. it's something you can get out-of-the-box. I also believe that SonicWall TZ 570 and 670 series can accommodate SFP (small form-factor pluggable), and I find that very unique.

SonicWall TZ also has high availability, so it's a perfect solution.

What needs improvement?

Support for SonicWall TZ needs improvement, particularly the time it takes before you're able to speak to a support person, e.g. you have to wait for at least 30 minutes on the phone, and this needs to be improved.

This is an affordable solution, but a competitor like Sophos can give SonicWall a run for their money. Sophos and Fortinet are major competitors of SonicWall, and the way they package their solutions, especially Sophos, they're cheaper, so for some customers who aren't technical, they will just run to these competitors because they're cheaper. However, once you explain to the customer that this is the situation, mostly we're able to win the business for SonicWall.

An additional feature I'd like to see in the next release of SonicWall TZ is enhanced automation.

For how long have I used the solution?

I've worked with SonicWall TZ since 2019. I've been working with it for three years now.

What do I think about the stability of the solution?

I didn't have any issues with SonicWall TZ in terms of stability. I started working with SonicWall in 2019, and all the customers I sold this to, not a single device has failed, apart from one customer who had a failure in Ethiopia last year, but that customer bought the device for quite some time, e.g. in 2018 or 2019, so that one had been onsite. I've not heard of any breakage apart from that one, so this product is stable.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. I just have one customer here who is suffering because of issues with sizing and scoping initially, but from what I've seen, this solution is scalable. It scales well.

How are customer service and support?

I was able to contact the SonicWall technical support team a few times, but before I was able to talk to a support person, I had to stay on the line for almost 30 minutes, sometimes even longer than 30 minutes. This is something that they need to improve.

How was the initial setup?

The initial setup for this solution was very straightforward. I don't have an issue with setting up SonicWall TZ.

What's my experience with pricing, setup cost, and licensing?

I find the licensing scheme of SonicWall TZ cost-effective for customers. SonicWall also has a secure upgrade promotion that lets you enjoy a two-year license for the price of a one-year license, if you have an existing firewall from competitors, e.g. Cisco, Fortinet, etc.

Which other solutions did I evaluate?

I was able to evaluate Fortinet FortiGate briefly. I also evaluated Palo Alto.

What other advice do I have?

I've used Fortinet FortiGate briefly. SonicWall TZ is what I'm using at the moment. We are an authorized distributor of SonicWall, so we sell SonicWall products, including SonicWall TZ, to resellers and partners.

We deal with the latest versions of this solution: the gen 7 series and the gen 7 NSa series. These are what we've been selling to most of our customers.

We have not been able to sell SonicWall TZ on cloud. We have received requests for quotes, particularly for cloud deployment, but what we were able to sell were on-premises deployment, e.g. physical devices.

Deployment of this product usually takes less than a day, but it really depends with the setup, with the network. We recently had one that took two days, but it's usually just less than a day.

We sell SonicWall TZ to different companies. One company has 10 users. Another company has a hundred users. There's another company with 500 users. We sell to partners, and that's our main job. The partners sell to the customer, so you'll find one partner has five customers, another partner has two customers, etc. We are just not covering Kenya. We cover east Africa all the way up to Congo, Ethiopia, Djibouti, and Eritrea. We cover all those areas.

What I usually tell people who are looking into implementing this product is that it's the easiest to use among the many firewalls I've seen.

I have not been disappointed with SonicWall TZ, so I'm giving it an eight out of ten, not a perfect score, because there's still room for improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Joydeep Dey - PeerSpot reviewer
System Administrator at Sensorise Digital Services Private Limited
Real User
Top 5
Easy to maintain, stable, and scalable
Pros and Cons
  • "Access restriction and IP whitelisting are the most valuable features."
  • "The technical support has room for improvement."

What is our primary use case?

We use the solution for work filtering and application control.

How has it helped my organization?

The solution has helped streamline our internet usage. Unnecessary sites are blocked. The solution has increased the productivity of the employees, and VPN connections have been added for security measures.

What is most valuable?

Access restriction and IP whitelisting are the most valuable features.

What needs improvement?

The technical support has room for improvement. We have had some issues that have not been resolved.

SonicWall TZ can increase the number of built-in VPN connections. I would like to have 30 VPN connections in the next release.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

We have 150 people using the solution.

How are customer service and support?

The technical support was not able to resolve some of my issues.

How was the initial setup?

The initial setup for a new user is a bit confusing. I had previous experience with the solution so I was able to complete the setup easily.

The deployment steps were configuring the interfaces, load balancing, policies, access policies, creating groups, and providing the necessary access policies to each group. The deployment took around three days.

What about the implementation team?

The implementation was completed in-house with some support from the SonicWall team.

What's my experience with pricing, setup cost, and licensing?

I give the price an eight out of ten.

What other advice do I have?

I give the solution an eight out of ten.

The maintenance is not difficult. I take care of the maintenance myself.

I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Product Categories
Firewalls
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.