I use SonicWall TZ for my office remote access from outdoors.
Technical Support at Hind Industrial & Mercantile Corp Pvt Ltd
Provides double authentication, where it asks for one password and a four-digit code
Pros and Cons
- "The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks for a four-digit code, which changes every 30 seconds."
- "The solution's antivirus checking could be improved so that we can have a deeper inspection of the packets."
What is our primary use case?
What is most valuable?
The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks for a four-digit code, which changes every 30 seconds.
What needs improvement?
The solution's antivirus checking could be improved so that we can have a deeper inspection of the packets.
For how long have I used the solution?
I have been using SonicWall TZ for one year.
Buyer's Guide
SonicWall TZ
October 2024
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What do I think about the stability of the solution?
I rate SonicWall TZ ten out of ten for stability.
What do I think about the scalability of the solution?
SonicWall TZ has good scalability. Around eight users are using the solution in our organization.
I rate the solution a nine out of ten for scalability.
How are customer service and support?
The solution's technical support team is good, and they provide us with email notifications regarding new updates.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is easy because we do it once only and never make changes.
What about the implementation team?
The solution’s deployment hardly took 30 minutes.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately priced, where it's neither cheap nor expensive.
What other advice do I have?
The solution has improved our business network security, and I am satisfied with its performance. The firewall performance of SonicWall TZ has met our security needs. I would recommend the solution to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Feb 24, 2024
Flag as inappropriateChief Commercial Officer at Mp Online
A highly stable and available solution that provides excellent filtering features
Pros and Cons
- "The product’s filtering and URL-blocking features are valuable."
- "The solution must provide more ports."
What is our primary use case?
We use the tool for filtering and log management.
What is most valuable?
The product’s filtering and URL-blocking features are valuable. SD-WAN and VPN are also valuable features.
What needs improvement?
The solution must provide more ports.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. We have around 100 users. We use the tool daily.
Which solution did I use previously and why did I switch?
We used Sophos before. We switched to SonicWall TZ because it provides high availability.
How was the initial setup?
I rate the ease of setup a ten out of ten. Setting up the users and accounts according to the groups and categories takes a few hours. The whole setup requires a few days.
What about the implementation team?
We deploy the solution in-house. We need three people to deploy the tool. We need one knowledgeable person who has mastered firewalls to maintain the product.
What was our ROI?
The product is worth the money.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive, but it is not cheap. I rate the pricing a six out of ten.
What other advice do I have?
We set up new environments and implemented firewall solutions in our organization. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall TZ
October 2024
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Director at VULPINE SOFTWARE PVT LTD
Stable with good threat prevention and an easy initial setup
Pros and Cons
- "The best thing about the product is the very good threat prevention output."
- "The dashboard needs to be improved."
What is our primary use case?
We primarily use the solution for its firewall capabilities.
What is most valuable?
The best thing about the product is the very good threat prevention output.
What needs improvement?
The dashboard needs to be improved.
They can work on the GUI part of the solution. Currently, it is a little bit complicated as compared to other competitors.
Each uplink is quite a big and complicated sort of tool. Other products, like Checkpoint, are so-so, however, they are better. Fortinet is a good example of one that is very good and easy to use.
For how long have I used the solution?
I've been working with the solution for four to five years.
What do I think about the stability of the solution?
The stability is excellent. We find it to be reliable. We haven't had any issues at all.
What do I think about the scalability of the solution?
We consider growing the solution based on the company's needs. We work with different sizes of organizations. We try to project out what a company will need, not tomorrow, but three years down the line, and build for that on day one.
We do this due to the fact that it's not exactly scalable. We build it bigger so organizations can grow into the solution quite a bit. Users are restricted by the model of the firewall, so if you choose something that's too small, it won't be able to meet your needs and you'll have to start over and trade up to a bigger model.
If a TZ series can handle 500 users, and a company currently has 200 users, they'll be able to scale up, technically speaking, to about 300 more users before they hit their threshold.
Basically, the scalability is not infinite. It's quite limited to the capacity of the model itself.
How are customer service and technical support?
We've never dealt with technical support. We've managed to handle any issues ourselves, in-house. I can't speak to the kind of service they provide.
Which solution did I use previously and why did I switch?
I also have experience with Sophos XG.
I find that there aren't too many differences between firewalls, as everyone has the same platform and goals.
How was the initial setup?
The initial setup is not complex. It's very straightforward. We found it to be quite easy.
It may take a while to deploy the solution, at least here in Haiti. It will take longer than a few hours. Depending on the client, it can take anywhere from a day or two to up to ten or 15 days.
It's all dependent on the customer side. What will define the length of time will be is the mobile policy they want to implement on the firewall. That depends on the customer.
You only need one person to deploy and maintain the solution.
What about the implementation team?
We're resellers. We handle the implementation for our clients.
What other advice do I have?
We use this solution ourselves, however, we also deploy it for our clients. We're resellers.
We're using the latest version of the solution.
I don't know if I have specific advice, as each customer is different and has different needs in terms of security. It depends on their policies and how they want to implement them. There are almost endless amounts of policies that can be added to the solution.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Cyber Security and IT Head at a outsourcing company with 51-200 employees
Works for small businesses, but should provide more features in the standard license
What is most valuable?
SonicWall is perfectly okay for businesses that need to support around 100-150 users.
What needs improvement?
SonicWall is very expensive in terms of using it for 500 users. It's very expensive compared to Cisco Meraki. Cisco Meraki is half the price with the same features. Even FortiGate is less expensive than SonicWall.
I'd like to see anti-spam included in the standard license. I have to pay more for anti-spam when really it should be the standard feature.
For how long have I used the solution?
I have been using SonicWall for about two years.
What do I think about the stability of the solution?
No issues with stability. There's an automatic update that defines everything and then implements it to where I can see it on the dashboard. I can see all the spam or malware that was detected, as well as the vulnerability. It then stops those issues.
General maintenance is okay, but if some users require changes, or I have to deploy some policy on the users, then the steps are actually pretty lengthy.
What do I think about the scalability of the solution?
The only issue I have with scalability is the price.
How are customer service and support?
I get in touch with technical support whenever we require the support, the support is okay. We have a toll free number to connect with them. I just connect support and then discuss the issues. They take control of my firewall and then make changes as per my requirement. That's fine. The support is more or less is good. That's not an issue.
What's my experience with pricing, setup cost, and licensing?
I license SonicWall TZ for three years subscription and support. I would say the price is about 20% more when compared to the competition. The standard service for what my company needs is already covered in that license. But if I need more licenses like for VPN or some other filtering, then I need to pay more.
Which other solutions did I evaluate?
I worked with Meraki and Fortigate. I can differentiate the products in terms of ease of use. If I go for ease of use and deployability, then I would prefer Cisco Meraki in any case.
It's not user friendly as compared to Meraki.
What other advice do I have?
I would rate this solution a seven out of ten.
If an organization has about 200 users with slow growth, then SonicWall would be great. But if the growth is exponential and rapid, they may want to consider other solutions or SonicWall NSA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at Sensorise Digital Services Private Limited
Easy to maintain, stable, and scalable
Pros and Cons
- "Access restriction and IP whitelisting are the most valuable features."
- "The technical support has room for improvement."
What is our primary use case?
We use the solution for work filtering and application control.
How has it helped my organization?
The solution has helped streamline our internet usage. Unnecessary sites are blocked. The solution has increased the productivity of the employees, and VPN connections have been added for security measures.
What is most valuable?
Access restriction and IP whitelisting are the most valuable features.
What needs improvement?
The technical support has room for improvement. We have had some issues that have not been resolved.
SonicWall TZ can increase the number of built-in VPN connections. I would like to have 30 VPN connections in the next release.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have 150 people using the solution.
How are customer service and support?
The technical support was not able to resolve some of my issues.
How was the initial setup?
The initial setup for a new user is a bit confusing. I had previous experience with the solution so I was able to complete the setup easily.
The deployment steps were configuring the interfaces, load balancing, policies, access policies, creating groups, and providing the necessary access policies to each group. The deployment took around three days.
What about the implementation team?
The implementation was completed in-house with some support from the SonicWall team.
What's my experience with pricing, setup cost, and licensing?
I give the price an eight out of ten.
What other advice do I have?
I give the solution an eight out of ten.
The maintenance is not difficult. I take care of the maintenance myself.
I recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at Vector One IT Solutions
We like the unified threat management for defense-in-depth
Pros and Cons
- "We like the unified threat management for defense-in-depth. We can terminate our site-to-site and remote access VPNs with it."
- "I'd like to have cloud management at no additional cost. Unfortunately, leveraging SonicWall's cloud management capabilities is cost-prohibitive, so we don't use it. They should have a reasonable subscription or offer it to us at no cost as an MSP."
What is our primary use case?
SonicWall is our primary internet firewall.
What is most valuable?
We like the unified threat management for defense-in-depth. We can terminate our site-to-site and remote access VPNs with it.
What needs improvement?
I would like SonicWall to act as a DNS server to host DNS zones. Our small business clients sometimes have a single DNS server on-premise. If that's the case, we're out of luck. It would be great if we could host DNS on the SonicWall, even as a secondary DNS.
For how long have I used the solution?
We've been working with SonicWall products since 2007.
What do I think about the stability of the solution?
SonicWall has been pretty reliable.
What do I think about the scalability of the solution?
I rate SonicWall six out of 10 for scalability. I'd like to have cloud management at no additional cost. Unfortunately, leveraging SonicWall's cloud management capabilities is cost-prohibitive, so we don't use it. They should have a reasonable subscription or offer it to us at no cost as an MSP. The size of our client companies varies quite a bit, but they have devices to scale for various sizes, so it's a non-issue. You buy the appropriate device.
How are customer service and support?
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when dealing with tech support out of India, so it's not ideal.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate SonicWall nine out of 10 for ease of setup. The deployment time depends on the complexity of the environment.
What was our ROI?
You need a network firewall, so it's not a question of ROI. You need air. You need electricity. You need the firewall.
What's my experience with pricing, setup cost, and licensing?
You have to pay additional fees to leverage their cloud management capabilities. That's unaffordable and limits scalability. There are also optional packages and various levels of support or subscriptions.
What other advice do I have?
I rate SonicWall TZ eight out of 10. We use it often. It's an excellent product that I would recommend.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Network Engineer at Matrix Solutions
Ease of deployment is major benefit; content filtering could improve
Pros and Cons
- "From our point of view, the most valuable feature was the ease of deployment."
- "I think content filtering is the area this product should improve. It's a little tricky to get put in correctly."
What is our primary use case?
Our primary use case for this solution is connecting offices in different cities together. Also, when the pandemic hit, this solution allowed our remote workforce to connect to the network remotely, from their houses or wherever.
What is most valuable?
From our point of view, the most valuable feature was the ease of deployment.
What needs improvement?
I think content filtering is the area this product should improve. It's a little tricky to get put in correctly.
For how long have I used the solution?
I have been using SonicWall TZ for four years.
What do I think about the stability of the solution?
I would say the stability of this solution is quite good. However, we did have a few issues.
What do I think about the scalability of the solution?
I cannot comment on the scalability of this solution as we work with mostly small to medium businesses and do not worry about scaling.
How was the initial setup?
The initial setup was quite straightforward.
The deployment does not take long as I can get one out of the box and ready to go for a client in 20 minutes.
What other advice do I have?
The only advice I have for people looking at this solution is to either learn the product or hire someone who knows it very well.
Maintenance of this solution is done mainly by the engineer that sets it up. The only time we really need to use it is to check and make sure that we don't have any vulnerabilities. We keep the firmware up to date. Other than that, if the client needs any changes made, we make those changes. Other than that, you can just set it up and forget about it.
I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Security Engineer at Khimji Ramdas
Highly acceptable on a small scale, straightforward out the box installation, with a good price point
Pros and Cons
- "The most common feature in the firewall, apart from that traditional firewall, would be the security services, like application control, URL filtering, Gateway Anti-Virus, and IPS protection. These are the essential features in the firewalls which I think, has to be enabled and properly used at every network infrastructure."
- "If the operation increases and the bandwidth consumption increases, it does not perform as per the expectations."
What is our primary use case?
For protection, we follow the market standard. We configure the security policies, then the routing, starting routers, and then add policies, and configure the zones. Then we configure the application filtering, URL filtering, and all the security services which include Gateway Anti-Virus, IPS, then Botnet Filtering, and antispam.
What is most valuable?
The most common feature in the firewall, apart from that traditional firewall, would be the security services, like application control, URL filtering, Gateway Anti-Virus, and IPS protection. These are the essential features in the firewalls which I think, has to be enabled and properly used at every network infrastructure.
What needs improvement?
Though it is not as powerful and as good as the Palo Alto, Check Point, and Juniper firewalls, it is a small firewall and it is actually, highly acceptable for SMB customers where there is not much outflow of internet traffic and users are less in number. They can update or enhance the application signatures. They have that Capture ATP option, which is the sandboxing option there. Other than that, they can enhance the application signature, because, in SonicWall, the signatures of the application are not up-to-date. It is not a big database compared to Palo Alto, or Fortinet. It is slow and it takes time.
If you have created zones it automatically creates the access policy for allowing traffic from one zone to another zone. Similarly, if you create a site-to-site tunnel or a remote tunnel, in that case, it will automatically stage the access policy. However, there are options to disable that auto-creation, but if you compare this with the other firewalls, other firewalls don't have that. This is basically one thing that SonicWall TZ can work on so that an unnecessary access policy doesn't get generated in the firewall.
For how long have I used the solution?
I have been working with SonicWall TZ for the past two and a half years.
What do I think about the stability of the solution?
It is stable. If there is less operation, it is stable. But if you have fifty to one hundred users, in that case, and if the operation increases, it is not stable. It will give a delay in some packet requests.
What do I think about the scalability of the solution?
It is scalable. If the operation is less, it is scalable. But if the operation increases and the bandwidth consumption increases, it does not perform as per the expectations.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
It is straightforward. It is out-of-the-box and anyone can configure it. The deployment takes less than one day. Basically, while they were deploying this TZ Series firewall, we didn't face any issues. But there are some old customers who had some issues with the IPs they had to set on from remote offices to the HO. In that case, we did that troubleshooting. Other than that, we didn't face any issues.
What's my experience with pricing, setup cost, and licensing?
It comes to a range between five hundred to seven hundred dollars. The Fortinet firewalls range from five hundred to one thousand dollars.
What other advice do I have?
I would rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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