Worksoft Certify Reviews

Well, obviously it's the test automation piece of it. Creating our scripts and being able to execute our SAP scripts in order for us to be able to do comprehensive regression testing of our SAP system.

Well, it's definitely reduced the number of defects that we have. Before, when we were manually testing everything, it was unclear to us where changes that we were making, where the impacts were in our system. I mean, we've got very smart people that work here, but they were not 100% on where the impacts were going to occur with their changes.

By automating our scripts, we were able to do more comprehensive testing and therefore eliminate the number of defects that were be introduced into our environment.

There is an impact assessment piece to Worksoft. I think that's one of the pieces that we still struggle to use.

What the tool does is, you can analyze a transport to know where your impacts are. I think that's one of the challenges that we still have -- is just getting a better handle on how to use the Impact Assessment better for us.

In our regression testing, all that, we've got a pretty good handle on that. We identified things. When we run the analyze of a transport, we're not...we've found other ways to do things better.

Four years now.

No. It's been very, very reliable. The only issue, we've virtualized everything. I think the only thing, the only real issue we encountered was with our virtual machines. It was not a Worksoft issue.

It was on our side -- once we worked with our sys-admins to investigate what was going on, they were able to resurrect the issue and we were fine. It was not a Worksoft issue at all. It was something with our virtual environment.

It's been very scalable for us;

Depending on how many licenses, it's all seat licensed. It's not a concurrent license. If you don't have people logged in, more people can't use your licenses from your pool.

You assign those licenses out to people and as you continue to grow, like I was talking about with our virtual machines, we do everything in a virtual environment for all of our Worksoft work.

As we've needed more virtual machines, we've got an image of our Worksoft clients and we just add them into our environment.

3 out of 10 -- You submit an email, so there's not really a hotline that you can call to talk to somebody on the other end.

I had familiarity with several tools out there. Turnkey is probably one that you guys have looked at. I've done a lot with the quality center products in the past...Quicktest Pro.

There's other test automation tools out there. I've got a background with test automation and Worksoft...really it was between Worksoft and Turnkey. Worksoft, we just found ,was going to better meet our needs.

Yeah. That was actually pretty straightforward. When we set up our environment, they gave us a technical support person that really walked through with our system administration team to get everything set up in our environment.

As far as training, they have a very comprehensive training program. I'm sure it's all ... I'm sure it's very good. What we did and what helped us to be very successful is we went through and did live test cases as part of our training.

Instead of spending all the time going through the books and learning the tool in and out, we went through and we got right into creating our test automation with the trainer that they sent out. That hands on experience was, it was priceless. It helped us to be successful and get going with creating all of our test automation.

Make sure...before you start any of your test automation, make sure you have the appropriate support from your business.

What I mean by that is, you have all of your business processes documented. There is a lot of prep work that goes into creating your test automation to make sure you're creating...you're creating your scripts in the most efficient manner. A lot of this testing is done based on your business process. You need to understand your business processes.

I use Worksoft Certify primarily for the functional testing of SAP applications.

I run Worksoft Certify for the entire end-to-end process flow to ensure that it is always working before and after patch upgrades, release upgrades, or any changes to the system when I run the test script.

My company gets some savings in manpower and cost and enjoys a boost in productivity because you only need a few hours to run end-to-end testing using the tool. If you do it manually, the process takes a few weeks, so Worksoft Certify greatly benefits my company.

What I like about Worksoft Certify is that end-to-end testing becomes faster.

The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful. That's the pain point in Worksoft Certify, and if Worksoft could make the solution more stable and more "change-proof," that would help my company greatly.

A feature I want to see in Worksoft Certify is for it to be able to work on test cases on mobile devices, though that could be difficult. I also wish to have more portability in the solution in terms of the script because, in the SAP environment, my company has to run Worksoft Certify in more than one system, so if Worksoft can make the process more portable, than would be fantastic.

I've been working with Worksoft Certify for about four years now.

Worksoft Certify could be more stable. It has stability issues.

Scalability is closely linked to stability. If Worksoft Certify is stable, then it's easily scalable, and if it's not stable, then it's still scalable, but every time, you have to make some adjustments.

I'm working with Worksoft Certify.

I always work with the latest version of the solution.

My rating for Worksoft Certify is eight out of ten.

The primary use case is for SAP applications. We do some end-to-end testing of applications. We created a checking and boarding process for a flying scenario, which was innovative. For the back-end systems, we use it to do financial valuations.

We also have a SAP HCM module and SAP FI module where we are actively using Worksoft for our current automation.

We have Worksoft Certify on everyone's desktop. So, when we want to trigger automation, it is a advantage.

We use Worksoft Certify for smoke testing and regulation testing purposes.

There is no porting and it is easily adaptable. If you give it to a functional tester or business analyst, anyone can go, run the test, and analyze the results. It is easy to introduce automation tools to the team members. We have installed Worksoft for all of our team members. We have functional testers, business analysts, and manual test leads. We have an offshore automation team, as well as a functional team.

It is easily adoptable. I don't need to hire a highly skilled/trained person to learn it. For other tools, personnel need to be very professional and need to know how to use that tool beforehand, but very little education or help is required here. They can easily adopt and trigger the automation. 

We are not using Certify in the development area, only in the functional or end-to-end areas, and there is a lot of activity going on in the development area recently. Right now, the development teams are using open source tools, like Jenkins. This would be a game changer if Worksoft could start in the development area.

Going forward, Worksoft will be integrating with Jenkins, which will be great for us.

A part of our CI/CD pipeline, we have to deploy through Cloud AWS. So, it is good to hear that they are moving to AWS too.

The stability is pretty good. I haven't seen any stability issues.

One year ago, our SQL Server database was running slowly with it. Then, we upgraded our SQL Server database to the 2016 version. Before that, we had only upgraded Worksoft without upgrading our database, so we were noticing some latency issues. Once we upgraded our database, I have not received any complaints from our team members.

It is highly scalable and reusable. It is easy for team members to maintain and use with confidence. There is great versatility.

We have 16 applications that we do end-to-end testing using Worksoft.

Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to Worksoft well, and issues were resolved pretty quickly. They are pretty supportive. 

With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft.

Worksoft already existed when I joined. I am part of the team that maintains it.

If someone in the company wants Worksoft, they call the technology desk. Then, they get the proper license and credentials. The initial setup for these cases is straightforward.

Worksoft did the implementation. Our experience with them was great.

Later on, Cognizant took over from Worksoft.

The product has save us time by not needing highly skilled people, since it is hard to retain experienced development resources. Once we train our functional testers who are running the automation, they can the tool well and stable.

Cost-wise, compared with other tools, it is a great product.

Worksoft Certify is a great tool, which is easy to use and maintain, as no porting needed, development, nor high technical skills are needed. 

Worksoft Certify is a great automation tool for SAP applications.

We do test UI. The UI is very dynamic, as it keeps changing, now and then. It's a very critical, where we are using Worksoft to create innovation. However, our goal is to validate financial valuations. 

The company mainly uses Selenium for CI/CD processes for check-in. Therefore, each time a developers does a check-in, it automatically gives a bill with some pass/fail information, which includes Jenkins.

While we are not using the Capture 2.0 feature, it seems like it will be useful going forward with our end-to-end automation.

We used the Worksoft director access to test automation.

The tool is easy to use. It is a drag and drop Microsoft type of solution.

Worksoft Certify needs improvement on customization of reporting and how you report final outcomes. It needs more customization.

I have been using Worksoft Certify for  years.

The solution is very stable.

Worksoft Certify is scalable. However, if the final output were more customizable, it would be even more scalable.

Worksoft Certify's technical support is a 3 out of 5.

Positive

The initial setup is straightforward. 

The implementation depends on the client's business. Overall, it is not very complex. It is simple and easy to implement. There is no need for a third party integrator.

We have an annual license for this solution. The product is very expensive.

Choosing this solution is entirely dependent on the specific business requirements, the time required and the budget available. If you are looking for an easy to implement scalable solution, Worksoft Certify is recommended if it works within your budget.

I would rate Worksoft Certify an 8 out of 10.

The primary use is developing automation on SAP at a medical device company moving from Micro Focus UFT scripts.

We were able to increase the percentage of automation from between 40% and 50% to 80% within a year.

The most valuable feature is the ability to automate quickly and to maintain and update scripts.

We would like this to be able to be used outside of SAP applications, as it would be good for other types of products.

I have been using Worksoft Certify for three years.

We expanded licenses after a year.

Prior to this product, we used Micro Focus UFT.

We evaluated an SAP escalator from SAP in UFT.

My advice for anybody who is implementing this product is to get consulting and on-site training.

All the different kinds of recording features (learn) on the different technology platforms such as Java, SAP, and HTML are its most valuable features.

It facilitates 80% of our regression tests.

We have had problems with an external cloud service (technology is Adobe Flex).

I have used this solution for two years.

There were no stability issues.

There were no scalability issues.

The technical support level is quite high. We are very pleased with its flexibility of services and response time on issues.

Previously, we just had manual testings.

We had quite a slow implementation. The process has given us time to learn and do things in the right way. We have also received good support when we experienced any issues.

The consultant's rate is very high but Worksoft is quite flexible.

We did do a PoC and compared it with other products from SAP and HPE.

Take your time, do a business case and plan from the beginning as to how your organization will work with the test automation.

In the beginning, there will be different technical issues between Worksoft and your business application, which will take some time to fix. You also need good internal support from the people who know the business application. Support from the managers is a must.

Our organization is building a platform which supports a client across SAP end-to-end. As part of it, we have reconfigured go-to market solutions across industries and functions. Now,  specifically for SAP, we use Worksoft to test these reconfigured solutions, as these are very critical. As there are newer versions of SAP and we are building our solutions, we need to ensure our solutions can do regression testing.

The second important aspect is these are real visible assest which we take to the client. So, not only having preconfigured systems, but being able to test it where clients have Worksoft, it gives us an edge. 

Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring.

Reusability: Once we develop an asset, we can easily move it to a client. There is something called a "reusable script". We adapt it for the client because it can be used in different ways. This saves the client 40 to 50 percent in time. The cost reduction has been anywhere from five to 30 percent for reuse.

We find the import/export utility to be critical.

For business users, the product needs to be more intuitive and user-friendly.

The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably. Worksoft teams worked with our product teams to resolve this issue.

I would like to see more integration features. It needs to provide the automation across the right set of plugins and integrations, along with cloud solutions, with the ability to quickly adapt.

Going forward, I am looking for end-to-end testing in DevOps.

The Worksoft team has worked with us to help us improve the stability.

The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.

We do an evaluation of the tools which are best for automation with SAP, and Worksoft covers more SAP use cases.

Worksoft is our preferrred partner, but we do work with other testing tools.

Competitors include Tricentis and Micro Focus Quality Center.

There is training required with the tool, but it is easy for business user to understand.

We are in the retail business, so our primary use case is automated regression testing on our supply chain. It helps us oversee our internal economy, including the warehouse, HR, and the stores. 

We prefer Worksoft over other platforms because it's a low-code solution

We can't get the process intelligence module to work properly. We can't get the impact comment that analyzes the incoming development code to run, either. We've also had bugs in the CTM and execution manager in the past year. It took technical support a long time to resolve this issue. We escalated it so that the vice president of the company was included as well. 

I have used Certify for a few years, but the company has been working with it for five years. 

I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we open a ticket, they give us a hot-patch fix. It seems like they're not testing their products enough. On the other hand, Worksoft support has been responsive to our requests. They've addressed the whole list of issues, so we have no more open tickets. Once they escalate something, they're efficient. 

Neutral

The vendor installed it for us, but there were still many issues. We've reported over a hundred bugs and defects. In that time, we could run stuff, but sometimes it has been standing still. 

Worksoft is reasonably priced. 

I rate Worksoft Certify six out of 10. Before implementing the solution, you need to think about how you will use it because it has so many modules. You should consider how you will use those and do a proof of concept. Worksoft hyped up the process intelligence and impact modules for two years, and they still aren't working for us. Before you buy it, make sure it works in your environment. In the future, I hope they have a more stable product with more internal testing and quality control.