Worksoft Certify Reviews

Our organization is building a platform which supports a client across SAP end-to-end. As part of it, we have reconfigured go-to market solutions across industries and functions. Now,  specifically for SAP, we use Worksoft to test these reconfigured solutions, as these are very critical. As there are newer versions of SAP and we are building our solutions, we need to ensure our solutions can do regression testing.

The second important aspect is these are real visible assest which we take to the client. So, not only having preconfigured systems, but being able to test it where clients have Worksoft, it gives us an edge. 

Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring.

Reusability: Once we develop an asset, we can easily move it to a client. There is something called a "reusable script". We adapt it for the client because it can be used in different ways. This saves the client 40 to 50 percent in time. The cost reduction has been anywhere from five to 30 percent for reuse.

We find the import/export utility to be critical.

For business users, the product needs to be more intuitive and user-friendly.

The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably. Worksoft teams worked with our product teams to resolve this issue.

I would like to see more integration features. It needs to provide the automation across the right set of plugins and integrations, along with cloud solutions, with the ability to quickly adapt.

Going forward, I am looking for end-to-end testing in DevOps.

The Worksoft team has worked with us to help us improve the stability.

The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.

We do an evaluation of the tools which are best for automation with SAP, and Worksoft covers more SAP use cases.

Worksoft is our preferrred partner, but we do work with other testing tools.

Competitors include Tricentis and Micro Focus Quality Center.

There is training required with the tool, but it is easy for business user to understand.

A lot of the features in Certify are valuable, but a few of those are very useful and make automation easier.

The Content Merge feature allows us to copy the Certify items from one project to another, either in the same database or in a different database. The feature set of Content Merge allows several abilities, so as to control the behavior of copying these items from one project to another.

The Recordset and Layout features help us in increasing the test coverage and reducing the test cases count in a simpler way.

Other features such as Certify learn, HPE QC integration also come in handy.

SAP automation was very easy with Certify; it reduced the automation time and also, the creation of the test cases was easy.

Web automation can get a little better.

I have used this solution for two years.

As of now, there are no stability issues.

As of now, there are no scalability issues.

I would give the technical support a 3/5 rating.

I have used Tosca Testsuite before moving over to Worksoft Certify. It depends on the client's requirements that we move over to different tools. So, nothing is specific.

It was a little difficult for installing, but the setup was not complex.

I am sure on the pricing part for Certify. One will need to connect with the Worksoft team for that.

If you are working on SAP automation with Certify, then it’s the best tool to work with. Other technologies too work well but are not that stable.

In the near future, I guess everything will be sorted out and this will be the best automation tool.

Certify and Analyze are the most valuable features.

It has greatly improved testing time and has found defects before production.

• Better Silverlight automation

I have used it for a little over a year.

I have not encountered any deployment issues.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer service is good.

Technical support is good.

We did not previously use a different solution.

Initial setup was straightforward.

We worked with a consultant for implementation.

• Expanded test coverage/fewer defects

It is good for it's price and functionality.

Before choosing this product, we did not evaluate other options.

It is a great product with a good team behind it.

For my team the most valuable feature of Certify is its flexibility and ability to include logic in the test steps. Our previous test tool could only handle linear test processes.

The build/maintenance times for testing are much faster. It also allows us to build tests for applications our previous tool could not do.

The faster build times allow us to respond quickly to ad hoc requests from customers that were not possible previously.

The user interface isn’t the best. It is functional, but the different areas look too similar so it is not immediately obvious which module you are in. It does get easier as you become more familiar with the application.

We have been using the solution for seven months.

We have seen one issue, but it is minor and reproducible so it is easy to work around and only appears in a very specific environment.

We did not encounter any issues with scalability.

The technical support is great. It is very fast with a friendly response. Everything from the initial install to tickets is handled quickly.

Our previous tool couldn’t automate many of the applications we needed to test. Certify also allowed us to increase the number of tests we could maintain with our current team.

The setup was straightforward. We are running fine on a single applications server that houses the database and license server. The clients themselves have almost no configuration.

I was not involved in the pricing negotiation.

We evaluated Tricentis and Selenium.

Expect to include some funds for training or have someone in the QA group who is familiar with the product.

You can start making simple tests immediately, but to fully utilize the tool you will need someone with experience. It also requires some organizational discipline.

The tool is extremely flexible and can fit whatever process your team wants, but everyone needs to know and follow the process or you will end up with a confusing tangle of tests and data.

Speed at which it processes our testing scripts, detail of testing results for audit validation, documentation can serve as training document for new employees.

Prior to implementing Worksoft for our testing, the scenarios required eight employees over two weeks to complete (waiting for hand off of next steps, employee availability due to meetings, etc.

After implementation of Worksoft, the same test scenarios currently run in approximately 45 minutes – hands free! We have also implemented Worksoft into our SOX Control documentation processes.

Approximately seven years.

No.

No.

Excellent. They always went above and beyond to timely support our needs

Setup of the software was extremely easy. Setting up the scripts was complicated at times (due to our customization of our SAP clients).

However, most routine transactions were handled with ease.

I am not familiar with the pricing or licensing fees.

No.

Make sure to be prepared for the amount of time it will take you to complete the testing scripts.

Have a dedicated team that performs your test script setup and execution of these tests.

Include your business users to ensure the processes are clear and accurately reflect their business processes, not what you think their processes are.

Provides capabilities in testing SAP ERP. It’s easy to create test cases/processes using Capture/LiveTouch functionality.

We have been able to increase our overall testing maturity and test automation coverage. We have a large ERP program ongoing which requires a lot of testing. Our goal is to automate the majority of system integration test cases with Certify. This brings efficiency and quality to the program and also supports the continuous services in the future (less time needed for regression testing).

Testing of web based applications can be really cumbersome at times. But this is partially due to the way the applications themselves are developed.

We have been using this solution for one year.

In terms of stability, the new version (9.0.3), especially the client and its UI, seem more sluggish compared to the earlier version (9.0.2).

There were no scalability issues.

We have not used Worksoft’s technical support so far. We have been in “project mode” and received direct support from Worksoft team related to configurations and also for our version upgrade.

We didn’t have any other tool in use.

The initial setup was straightforward. Afterwards, we also setup Certify on the Citrix environment to be used by our partners.

What do you advise others about pricing and licensing? We will have a large number of users so we chose an enterprise license.

Plan your training schedule well. The tool is pretty easy to learn, but you will need some weeks of hands-on usage before you learn to use it efficiently. We had a too long break between the first trainings and the actual start of using the tool.

Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing). It can perform automated end-to-end validation across application landscapes.

Organizations does not need to hire numerous resources to perform regression testing, therefore, cutting overhead cost at a substantial level.

It uses a sizeable space for its database, therefore requires a regular cleanup in the server's space. Secondly, upgrading of its version requires enormous time and effort, that it's like a mini project. It could impact testing phase if not managed well. Technical support sometimes requires access to client's server, which is not allowed for some clients.

Three years.

No issues encountered.

No issues encountered.

No issues encountered.

9 out of 10

8.5 out of 10, it is quick to respond, but takes time to resolve on some issues (related to #6).

There was no established solution and testing was being done manually.

The reporting is good.

It is very user-friendly.

Certify integrates with other tools and it works very well with other machine testing applications.

If we can import process from other automation tools like UiPath, Selenium, or Automation Anywhere, then it would be more helpful.

I have been using Worksoft Certify for more than seven years.

This is a stable product and we used it on a daily basis.

This is a scalable solution.

We have created tickets in the past and the support is absolutely fine. Their responses are very fast.

We did not regularly use a similar solution prior to Worksoft Certify, although I have worked with others here and there.

The installation is simple, taking less than an hour to complete.

Our internal IT team performed the installation and there is no maintenance required.

I have been comparing other tools, such as Micro Focus UFT One, to see whether they are feasible for our purpose.

Overall, this is a very good tool and I recommend it.

I would rate this solution a ten out of ten.