Norton Small Business Reviews

Name: Norton Small Business
Brand: NortonLifeLock
Rating: 4.4 (11 reviews)

4.4 out of 5

11 reviews
90% willing to recommend

What is Norton Small Business?

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

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Buyer's Guide

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December 2024

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Featured reviews

William_Bowers

CEO at Evise.ai

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

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Balaguru Paramasivan

Delivery Manager - DBA at HTC Global Services (INDIA) Private

I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.

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LAWAL YUSUF

IT auditor at SHEFFIELD HALLAM UNIVERSITY

We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

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Valuable Features

Valuable features of Norton Small Business include rapid virus detection, 24/7 support services, non-intrusive device security, efficient threat scanning, malicious website blocking, diverse features like antivirus, firewall, identity protection, VPN, backup, and performance optimization. Users appreciate its robust notification system, top defense with encrypted automatic cloud backups, compatibility with major operating systems, and reliable performance providing peace of mind. Alerts for spam emails also add significant value.

"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The performance is fine."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

Room for Improvement

Norton Small Business needs to enhance device optimization, security measures, and the speed of cloud backups. Users desire fewer upsell notifications and improved VPN stability. The tool's price should be more competitive, and there should be enhancements in mobile integration, password manager, storage capacity, and notification clarity. Reduced update frequency and better market availability are also needed.

"The tool's price is an area of concern where improvements are required."
"The updates must be less frequent."
"The integration with Android devices needs enhancement."

ROI

Users indicated that Norton Small Business had provided substantial cost savings by preventing security breaches. The platform's reliability reduced downtime, and its ease of management allowed teams to focus on core tasks. Businesses reported a high degree of satisfaction with the protection offered, noting a significant reduction in issues related to data security. The setup processes were simple, contributing to an efficient integration that boosted productivity.

Pricing

Norton Small Business users generally find the pricing and licensing to be reasonable, with options for yearly or multi-year licenses. Licensing packages, such as those for 20 users, can offer cost savings. Despite some challenges with additional feature costs, the overall cost is rated around eight out of ten in terms of affordability. The product is considered cost-effective, though smaller businesses might find the price slightly prohibitive.

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"The solution is cost-effective."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

Popular Use Cases

They use Norton Small Business primarily for device security, threat and identity protection, antivirus, firewall, VPN security, data encryption, cloud backup, and device optimization. It protects from wireless and malware threats, blocks malicious websites, manages passwords, and offers seamless integration for client dashboards. They use it for updating programs and cloud storage. They rely on its comprehensive features for online threat protection and background operation on personal systems.

Service and Support

The technical support team for Norton Small Business is described as helpful, responsive, and highly rated, receiving a ten out of ten on multiple occasions. Some users have found online help useful, rating it around an eight out of ten. There are a few instances where support was not needed. However, there are suggestions for improvement in customer support.

Deployment

Users find Norton Small Business's initial setup easy and quick, often completed in under an hour. Deployment is straightforward and requires minimal technical knowledge. Some face issues with the password manager on mobile devices. Access credentials and administrator approval are necessary for secure installation. Multiple branches may need more executives for deployment.

Scalability

Norton Small Business is considered highly scalable by users. Companies have various numbers of users ranging from small teams to over a thousand. Adding more licenses and accommodating more devices and users is described as easy and flexible. Users consistently rate Norton Small Business's scalability abilities between eight and ten out of ten. Multiple installations across different devices and platforms are also common among users, enhancing scalability.

Stability

Norton Small Business is regarded as very stable. Users report minimal issues, rating stability between eight to ten out of ten. The only significant concern is the password manager on mobile devices, which sometimes opens without manual initiation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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