Acronis Cyber Protect Reviews

Name: Acronis Cyber Protect
Brand: Acronis
Rating: 4.1 (119 reviews)

4.1 out of 5

119 reviews
87% willing to recommend

4,185 followers

What is Acronis Cyber Protect?

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

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Acronis Cyber Protect is the #5 ranked solution in top Cloud Backup solutions and #9 ranked solution in best Backup and Recovery Software. PeerSpot users give Acronis Cyber Protect an average rating of 8.2 out of 10. Acronis Cyber Protect is most commonly compared to Veeam Data Platform: Acronis Cyber Protect vs Veeam Data Platform. Acronis Cyber Protect is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Acronis Cyber Protect

November 2024

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Featured reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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Vivek Jaiswal

Assistant Manager at Shriram Pistons

In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution. Acronis CyberProtect has the deduplication feature, reducing server data by approximately sixty percent, which contributes significantly to cost savings. It supports various operating systems such as Linux, Windows 7, Windows 2019, and Windows 2022. It enables backups for file servers, specific applications, and even Gmail accounts, streamlining our backup processes. The tool requires just one or two individuals to manage effectively. Additionally, the day-to-day reporting feature enhances our monitoring capabilities. It sends alerts in case of backup failures, providing timely notifications via email. This eliminates the need to manually check the backup status by logging into the system Its dashboard is easy to navigate for daily operations. The UI simplifies tasks and is accessible on mobile devices. Attaching a machine involves obtaining a code, and entering it during registration. Understanding the functionalities takes about four to five hours. A person with four to five years of IT experience can easily comprehend all the functionalities of the platform within four to five hours, making it a user-friendly platform for administrators.

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Dominique Locksley

Linux System Administrator at Adapt IT

Acronis Cyber Protect works brilliantly for us with respect to data backup. I'm the primary backup resource. I have one screen specifically for Acronis Cyber Protect that allows me to switch between multiple sites. We do 15 sites at a time. What's nice about the front end is that I could do things and go on and do other similar work and go back to the automated side of it. The system is very smart and intuitive when it comes to that. I can just click and forget that thing. I can go back later, verify, ensure everything is as I expected, and just continue my work. The biggest issue for me is the fact that Acronis Cyber Protect is actually a Windows-based system that's supported by Linux SUSE. Most of the solution's user cases and documentation pertain specifically to Windows. So, I have to take what I can see from the Windows side and apply it to how Windows works versus Linux, and then a lot of my problems are resolved by reading Windows. I also understand that the solution's primary clients are Microsoft-based. It makes sense that most of the solution's documentation will be for Windows because most of its clients run Windows. Finding the right notes for the Linux side has been the only issue. Over the last five years, I've learned what to look for, and then I can take what's written for Windows and work from there. We currently use the solution on a private cloud because it's a closed-network client directive. Within the next 12 to 18 months, we will probably move some of the features directly into the cloud because we are switching many of our hosts to AWS. I would recommend the solution to other clients because it's very easy to install, configure, and maintain. I would recommend any software based on its ease of installation and support. Acronis Cyber Protect is very easy to install and get support. There are several resources, and the engineers are brilliant. If you were to bring in an external resource, the learning curve isn't as intensive as a more problematic or complex system. The front end is very intuitive and easy to learn. I know this because I've trained two different teams to use the solution's front end. The solution is very easy to teach people and to learn. Overall, I rate the solution ten out of ten.

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Acronis Cyber Protect mindshare

Product category:

As of November 2024, the mindshare of Acronis Cyber Protect in the Cloud Backup category stands at 7.5%, down from 8.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

Key learnings from peers

Valuable Features

The most valuable features of Acronis Cyber Protect include:

- Ability to back up and recover a production environment from ransomware

- Cloud backup that is easy to configure and provides convenience

- User-friendly interface and easy setup process

- Economical licensing and pricing for SMB customers

- Compatibility with multiple platforms, including Windows, Linux, and macOS

- Support for database servers and mailing solutions

- Continuous improvement in performance, recovery, and backup with each update

- Highly secure software with anti-malware and anti-ransomware features

- Cloning capabilities and the ability to clone the entire operating system and drive

- User-friendly panel for tracking backups and receiving prompts and reminders

- Inclusion of security features along with backup

- Central console for managing multiple customers without the need for a separate server

- Instant restore, antivirus, and ransomware protection

- Data recovery and restoration details

- Archiving backups to minimize space usage

- Backup of various types of servers, including physical, virtual, and cloud-based

- User-friendly and performance-driven software for end-users

- AnyData Engine for easy data restoration and inclusion of cybersecurity features

- Recovery, malware protection, and software management features

- Stability and simplicity in installation and implementation

- Regular addition of new features, multi-platform support, and flexibility in local backups

- Quick restoration capabilities

- User-friendly interface and intuitive scheduling of backups

- Flexibility in defining a multi-tenant setup and inclusion of anti-malware solution

- Support for Office 365 and Google Apps backup

- Excellent customer support and assistance.

"The tool is user-friendly."
"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."

Room for Improvement

Improvements needed for Acronis Cyber Protect include:

1. Lack of support for older versions: The weakness lies in the fact that Acronis version 12.5 is no longer supported for Windows versions and servers from 2019 onwards.

2. User-friendliness: Internal techs hope for a more user-friendly interface to reduce the need for external service providers and monthly monitoring.

3. Reporting feature: The reporting feature of the solution is not up to par, with false negatives and retriable errors.

4. Stability and support: Better stability and improved support through calls are desired by users.

5. Lengthy support process: The process for consulting with Acronis support technicians can be time-consuming and needs improvement.

6. Pricing: Customers would appreciate better pricing options, especially with the sudden price increase for renewing accounts or licenses.

7. Deployment and remote access: The deployment process could be improved, allowing for network chain deployment, and remote access should be made possible without physical login.

8. Scalability: The solution may not scale well in large environments and could benefit from better management features for scalability.

9. Integration and features: Users desire better integration capabilities, broader platform support, and improved backup of virtualization and database systems.

10. Performance and speed: Faster backups, improved latency for larger file sizes, and enhanced search flexibility are areas that could be improved.

11. Security and cybersecurity: Users seek better security features, such as a hybrid solution combining cloud and local storage for data integrity protection, and more cybersecurity integration to enhance the product's offering.

12. Backup limitations and database issues: Certain limitations and issues arise when introducing computers to backups, particularly with Hyper-V environments and SQL databases. Acronis should work on resolving these issues to provide a smoother backup experience and uninterrupted database access.

13. Application deployment and integration: The solution could benefit from an application deployment process similar to Microsoft SPM and better integrations with RMM tools.

14. Awareness and marketing: Acronis should focus on brand awareness and marketing efforts, potentially introducing mass deployment options for software to improve customer experience.

15. Comprehensive backup coverage: Users suggest expanding backup capabilities to include more third-party applications and better support for different types of databases.

16. Endpoint-level security: The inclusion of endpoint-level security features, such as ransomware and malicious attack protection, would enhance the solution's ability to alert users to vulnerabilities.

"The replication part and failover are areas in which improvements are required."
"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."

ROI

The solution has proven to be financially beneficial, providing a positive return on investment. It is particularly valuable for companies that recognize the importance of protecting their data and understand the potential consequences of not having a reliable backup and disaster recovery system in place. The return on investment varies depending on the customer and their investments, however, the solution is seen as a valuable product due to its ability to restore corrupted data and protect against potential security breaches.

Pricing

The experience with pricing, setup cost, and licensing for Acronis Cyber Protect varies among users. Some users find the pricing to be excellent and affordable, rating it highly. They appreciate the flexibility to choose different subscriptions based on their needs. However, others find the pricing to be high and fluctuating, particularly in terms of storage costs. Some users mention that Acronis Backup is cheaper, especially when installed on a hypervisor. However, for virtual machines and physical machines, the cost can increase due to separate licenses required for each entity.

"I would describe the product as a mid-priced tool for small and medium businesses."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"Acronis Cyber Protect's pricing is reasonable."

Popular Use Cases

The primary use case of Acronis Cyber Protect is for backup and data protection. It is used to backup production services, applications, files, data centers, virtual servers, and various types of data including emails, Office 365, Microsoft Azure, SQL instances, SharePoint, OneDrive, and Exchange Online. It can be deployed on-premise or in the cloud, and it supports different platforms, databases, and hypervisors.

Acronis Backup is used to protect enterprise applications and data. It offers different licensing options such as per device or per-GB, and it provides backup images, file-level backups, and granular object restore features. It is also used for archiving data, disaster recovery, and creating multiple backups for data redundancy.

Service and Support

Some customers are highly satisfied with the technical support, describing it as excellent, fast, responsive, and knowledgeable. They appreciate the promptness of the staff in responding to support cases and the quick resolution of system-critical issues. However, other customers have expressed concerns about the support process, mentioning that it can be lengthy and require collecting logs in a specific format. They also mention that support for mid-level issues can take a long time to provide solutions.

Deployment

The initial setup for Acronis Cyber Protect varied in complexity. Some users found it straightforward and easy, with installation taking only a short amount of time. Others found it to be more complex, requiring the assistance of external consultants or encountering issues with specific configurations.

Scalability

The scalability of Acronis Cyber Protect is highly praised. Users have rated its scalability anywhere from eight to ten out of ten. Many users mentioned that the solution easily extends and can accommodate the needs of their organization. However, a few reviews mentioned limitations in scalability, particularly for very large environments.

Stability

Some users have experienced challenges and problems, while others rate it highly and consider it very stable. Users appreciate that there are no bugs or glitches, and it doesn't crash or freeze. The solution is reliable and offers good performance. Acronis Backup is praised as a stable and reliable backup solution, and it has been used for many years without any instability issues or data loss.

However, some users mention that it could be more stable, and there have been difficulties with certain features.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Acronis Cyber Protect Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Retailer

Government

Construction Company

University

Educational Organization

Healthcare Company

Hospitality Company

Energy/Utilities Company

Media Company

Non Profit

Insurance Company

Legal Firm

Outsourcing Company

Pharma/Biotech Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Transportation Company

Performing Arts

Mining And Metals Company

Consumer Goods Company

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Learn more about Acronis Cyber Protect

Acronis Cyber Protect was previously known as Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced.

Product Video

Acronis Cyber Protect customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Rivka Alexander

Content Specialist at PeerSpot

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