Acronis Cyber Protect Reviews

I  began using Acronis Cyber Protect when a customer needed backups for Azure VMs outside of Azure. At that time, not many solutions offered this capability, and Acronis Cyber Protect stood out as an option to meet the specific requirement for third-party Azure VM backups.

For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines. Additionally, its ability to handle active directory structures was a notable advantage. I would rate its dashboards a seven on a scale from one to ten.

The dashboards for digital operations can be improved.

I have been using the product for two years.

Acronis Cyber Protect is stable. 

The tool is scalable. 

The initial setup process was quite straightforward for me. Though one needs to be aware of certain technical terms and names, overall, it was manageable.

The tool's support helped me with the implementation process. 

In my opinion, the tool's pricing is reasonable. I had some discussions with other vendors who tried to match the price I was paying for it, but it became evident that the solution offered a more transparent and affordable pricing structure, especially with options for six months or a year.

At this moment, I use Acronis Cyber Protect purely for backups. I'm also working with it for some customers, and while I haven't fully explored the RMM features and the integrated antivirus solution, I've kept my focus on the backup capabilities. 

I rate the overall product an eight out of ten. 

It has the ability to backup and move to a different machine if the machine dies. I haven't been able to use this feature yet, but I know it will come in handy. The ability to move from one machine to another for backup if a machine completely fails. We have a backup of not only the machine, i.e., the hard drive and data, but we also have the ability to recover to a new piece of equipment fairly quickly. That's one of the more important features.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

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Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing.

My suggestion would be to still give the warnings that there are bad sectors on the hard drive, but continue to backup. It could then offer the option of whether to stop backups, or stop them from performing.

During my first experience with backing up, I ended up coming across an error and the solution was to mark that checkbox that said, "Skip bad sector warnings." I didn't know that existed. It would just make it easier for first time users if no matter what, it would make a backup and just give you the warnings.

I wouldn't say we had stability issues as much as I would say that we have errors that may or may not affect the backup. For instance, we were backing up a computer that uses Windows 7 Embedded. It warned me that this would probably not work, but it did. I don't know if that's a stability issue or if that's just making sure of backup success.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

Our facility is small such that scalability is not a problem.

I did use technical support and I give it the highest rating. The technical support we received when doing a recovery handled our questions. They were able to resolve any questions that we had.

We did use Backup Exec. It belonged to Symantec at the time. Now it's Veritas. The reason we switched was because I experienced firsthand what Acronis could do using the Western Digital version, the free version, or the version that comes with Western Digital drives. I was very impressed.

I went deeper, got into Acronis, and it was recommended by a company from whom we purchase equipment. It's just a solid product in my experience.

The setup complexity was medium. The single disk is easy. The advanced version for multiple computers was medium in complexity.

It has already paid off itself in the first few months that we implemented it.

I tried Clonezilla and Backup Exec.

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Watch out for that “Skip bad sectors” setting if you plan on running this software unattended. Don't hesitate to call Acronis support. They will be ready and willing to help you right away.

The software warned Windows 7 Embedded was not supported, yet the backup/restore still worked despite the warning I was given.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

For clients utilizing OneDrive within Microsoft 365, having an online backup solution like Acronis is imperative. It allows you to recover data in such scenarios or instances where data has been accidentally deleted.

One of its most valuable aspects is its user-friendly interface. It's straightforward for clients to manage their assets independently, which might be convenient for them.

The licensing approach becomes intricate when dealing with SharePoint. Unlike individual user data, SharePoint data isn't bound to specific users; it's accessible by various users within the organization. Yet, they mandate a license for each user connected to SharePoint, irrespective of their level of utilization. This complexity raises concerns, particularly concerning the backup of SharePoint libraries. For example, if ten users access a SharePoint library, they assert that even if only one user is licensed, you must still procure licenses for all users to maintain compliance, even if they're not actively utilizing the service. Such a policy may pose compliance challenges, particularly when users intermittently access SharePoint data.

I have been working with it for six months now.

I would rate its stability as an eight out of ten.

I would rate its scalability capabilities eight out of ten. I believe that for medium-sized organizations, the solution should suffice unless there are specific reasons indicating otherwise. However, for larger cloud-based organizations, it's uncertain, especially if they are relatively new to the analytics box backup segment or lack experience in providing unlimited storage licenses. Additionally, larger organizations often have more stringent compliance requirements, which may not be fully met by the product.

The initial setup is straightforward.

You can configure the entire setup in approximately thirty minutes or less.

When purchasing licenses for the product, they operate on a user-based licensing model. If you have six users, you purchase licenses accordingly. I find the pricing structure satisfactory, it is around $25 per year. I would rate it seven out of ten.

When comparing to other vendors, based solely on my knowledge of their names as I haven't worked with them directly, I recall trying out the trial console of Barracuda, which seems somewhat similar. Barracuda was one of the pioneers in cloud-to-cloud solutions, whereas Acronis followed suit later on and wasn't initially a leader in this field. Acronis used to sell storage separately, which was considered a drawback, especially when you had to estimate how much storage your users would require. However, they have since introduced unlimited agent licensing, which addressed this issue. Another major player in backup, Veeam, initially followed a similar approach of providing your storage or purchasing it separately from cloud providers like Azure or AWS. Overall, I would rate it eight out of ten.

Our customers primarily use the solution for backup purposes, focusing on gaining insights into the backup process. They seek real insights into the backups, determining whether the images are virus-influenced. The key objective is to identify clean images that can be restored, allowing for a smooth restart of production. Restoring an infected version could lead to the point where the product environment gets infected and goes down. It helps with both backup and cybersecurity. 

From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection.

Integrating backup and antivirus in one platform has significantly enhanced data protection for our customers. It uses a single agent for both backup and preventing ransomware attacks. This approach eliminates the need for different agents installed on end-user computers, addressing performance concerns.

For cybersecurity needs, the patch management feature in Acronis Cyber Protect has proven highly effective. It comes in handy when new patches are released, particularly for third-party applications that are not Windows-based. Third-party applications like Chrome may have vulnerabilities, and Acronis Cyber Protect enables the easy deployment of updates to ensure end-users are running the latest versions.

The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format. 

I don't know if this feature is already there or not, but when doing a backup from Microsoft 365, We have groups distribution list groups where we list all the users that we need to have the backup for. So if there's a way that we can pull the members of the group to be taken for a certain backup plan, that will be really because otherwise, I need to go and look for the users one by one, and it doesn't help when you have 500 or 1000 users.

One feature that I would like to see in the product is the ability to automatically uninstall or remove devices from the portal when they have been off for more than 30 days. Currently, there is a case where the device being off for an extended period indicates the employee has likely resigned.

I have been working with the product for more than three years. 

The tool is stable. 

The product is scalable. 

The product's technical support is helpful. 

Positive

I have used Veeam and Commvault. 

There's good documentation on the Acronis Cyber Protect website on how to do things, plus the training courses that we took from its portal. They really help. We also have support from the product's presales engineers. They always support us whenever we run into a problem.

For a Microsoft 365 backup plan, the deployment process typically takes around half an hour, where we explain to the customer how things are done. However, the duration of backup plans involving endpoint devices with Acronis Cyber Protect varies based on the organization's size.

A considerable amount of resources is needed for massive deployments in large organizations. This is particularly true when the devices are not centralized in a managed platform, meaning they are not joined to an active directory or MDM solution. In such cases, the tool's agent must be installed on each device individually, or network scanning may be attempted, but it often proves ineffective. Joining the devices to an MDM or an active directory streamlines the deployment process. Otherwise, having a list of users and installing the agent individually for each one becomes necessary.

We had two to three instances where the users had complained that the agents made the systems slow. 

The product's ROI comes at a great value. 

The tool is cheap compared to other products. 

I rate the product a seven out of ten. 

The solution is a premium backup solution. It can back up disks, tape, and clouds.

The user interface is very good.

They have storage node software. It's safer and better for data deduplication and network traffic. 

It offers the best pricing.

So far, the support I've received is very good. 

The setup is very easy.

I don't have any notes about missing features.

We would always support better pricing. 

I've used the solution for ten years. 

I'd rate stability ten out of ten. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. The performance is good. 

I'd rate scalability ten out of ten. It easily extends. 

We are resellers with a couple of customers. 

Technical support is excellent. They are fast, responsive, and knowledgeable. We are very satisfied with the level of service. 

I've also used Veeam Backup. It's very similar to Acronis. Veeam does have a separate console for its backup.

The initial setup is straightforward. The deployment takes two hours. 

You have an installation file that includes everything you need. You can do a backup within two hours. 

The cloud is integrated into the same console as the local backup. 

We only need one person to manage the setup process. 

We can set up the solution ourselves for our clients. 

The solution does provide a good ROI. 

The pricing is excellent. It's one of the best-priced on the market. I'd rate the solution ten out of ten in terms of affordability.

Users do need to pay a licensing fee. There are no extra fees for the solution. That said, you can buy various subscriptions depending on what you need. 

I'd rate the solution ten out of ten. I'd recommend the solution to others. 

I use the solution in my company for backup purposes.

The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools.

If there is an option to use the tape drives again as a backup repository for the cloud deployment, it can help users in a similar way to the on-premises deployment phase. Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment.

I have been using Acronis Cyber Protect for two years. I use the solution's latest version, which is Acronis Cyber Protect 15.

Stability-wise, I rate the solution a nine out of ten.

I can install the product anywhere, including on a regular VM for the management console, and run it there. Scalability-wise, I rate the solution a ten out of ten.

Around 50 people in my company use the product.

The solution's technical support is helpful. The solution's technical team always responds quickly within the day and even offers remote services. I rate the technical support a ten out of ten.

Positive

My company did not use any other tool before Acronis Cyber Protect, and we were simply using Google's backup tool with 200 GB.

The product's initial setup phase is straightforward. One of the strong points of the tool is its ease of deployment.

The solution is deployed on a hybrid cloud model.

The solution can be deployed in 30 minutes, specifically to set up the management console. It may take even less time if you are installing the agents on all the machines. In general, it is a user-friendly and quick process.

I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six. There is no need to pay anything extra apart from the standard licensing fees attached to the product.

In our organization, we use backup and disaster recovery to recover some of the data from the laptops of employees who did not handle their files properly. With the help of the backup, we got the missing files.

Acronis Cyber Protect improved our company's security posture against threats as it gave our company some visibility on the files that got through the normal Microsoft Defender but had to be quarantined by Acronis Cyber Protect. My company needed file generations or old files on cracked software.

The features of Acronis Cyber Protect I find the most valuable for data protection is in the area of encryption for backups.

The cybersecurity and backup in Acronis Cyber Protect benefit our company's IT strategy because we now have a better and more reliable solution than just Microsoft Defender. With Acronis Cyber Protect, my company now has assurance that if we ever get ransomware attacks, we have backups in place to recover data.

The usability and the implementation of the tool are good, straightforward, and user-friendly.

The tool has impacted our company's recovery time objectives by lessening the RTOs and RPOs. Even the time for backup has been automated with the tool. In our company, we just run the backups at the end of the day, and so I think it has lessened our RTOs and RPOs by 50 percent.

There is no need for troubleshooting or maintenance since the product runs smoothly.

I recommend the product to others. The product is good but improvements in the form of innovations and new features need to be introduced.

I rate the tool a nine out of ten.

I've been using Acronis Backup for backups primarily.

It's a good solution for backing up items.

The initial setup is easy.

The solution is stable and reliable. 

I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects.

I've been using the solution for just one month.

The solution is quite stable. So far, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

I haven't attempted to scale the product. We haven't had a chance to look at it yet.

We haven't reached out to technical support yet. We only have used the product for a month.

We did previously use other backup solutions. We switched to Acronis as we wanted to try something new. 

We found the initial setup to be straightforward and simple. It's not overly complex or difficult. However, I am not sure how long the deployment itself took. We had ten people working on it. 

We did the implementation ourselves without the help of any consultants or integrators. 

We have a one-year license for the product, however, I can't speak to the exact cost.

We're a customer and end-user.

I'm not sure which version of the solution we use. 

I'd rate the solution ten out of ten.

We are a solution provider and Acronis Backup is one of the products that we implement for our customers.

The main reasons that our customers like Acronis are that it is very strong and easy to use. Many of our customers use Acronis without any problems.

They have anti-ransomware active protection in the product.

The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration. There is no perfect product.

We have been working with Acronis Backup for between five and six years.

This is a strong product, and any problems that our customers have had are very small.

We have approximately 50 customers who use this product.

Acronis support is very strong and they're available 24/7, online via chat or email, or by telephone. There are times that we have faced issues, and when we opened tickets, they found solutions very fast.

Often, the team will read the logs that we supply, and then, in quick time, they find solutions. These are either fixed using patches or they make suggestions for changes to the settings. One of the reasons that our customers purchase Acronis is because they don't have major problems or bugs in their software.

We have many customers that have converted from other backup products to Acronis. Two examples of these are Veritas and Veeam. 

The initial setup is simple. It is not complex at all.

This is an affordable product and fits within our customers' budgets.

We are currently testing the new version, 15. Based on our experience, we have been providing input to their pre-sales team, and the feedback was taken back to the management. Now, everything seems to be running fine.

For example, in the new version, they have more protection options for malware, and they have additional tools to assist the IT administrator in controlling the network. These including things like management tools for remote desktops and vulnerability management. 

Any customer who uses Acronis that has needed to restore anything from their backup has had a 99% success rate, where they have been able to restore data without any problems.

Nothing is perfect and gets a full mark. We have faced some issues, although the support is strong and they take issues seriously. They don't let our customers get upset at the product, and they have solved all of the problems that we have faced.

I would rate this solution a nine out of ten.