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Robin Van Dijk - PeerSpot reviewer
Information Technology Manager at Van Dijk IT
Real User
Top 20
Offers easy setup, fast backups, and recognition of SQL logs on virtual machines
Pros and Cons
  • "For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
  • "The dashboards for digital operations can be improved."

What is our primary use case?

I  began using Acronis Cyber Protect when a customer needed backups for Azure VMs outside of Azure. At that time, not many solutions offered this capability, and Acronis Cyber Protect stood out as an option to meet the specific requirement for third-party Azure VM backups.

What is most valuable?

For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines. Additionally, its ability to handle active directory structures was a notable advantage. I would rate its dashboards a seven on a scale from one to ten.

What needs improvement?

The dashboards for digital operations can be improved.

For how long have I used the solution?

I have been using the product for two years.

Buyer's Guide
Acronis Cyber Protect
March 2025
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

What do I think about the stability of the solution?

Acronis Cyber Protect is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How was the initial setup?

The initial setup process was quite straightforward for me. Though one needs to be aware of certain technical terms and names, overall, it was manageable.

What about the implementation team?

The tool's support helped me with the implementation process. 

What's my experience with pricing, setup cost, and licensing?

In my opinion, the tool's pricing is reasonable. I had some discussions with other vendors who tried to match the price I was paying for it, but it became evident that the solution offered a more transparent and affordable pricing structure, especially with options for six months or a year.

What other advice do I have?

At this moment, I use Acronis Cyber Protect purely for backups. I'm also working with it for some customers, and while I haven't fully explored the RMM features and the integrated antivirus solution, I've kept my focus on the backup capabilities. 

I rate the overall product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user683463 - PeerSpot reviewer
Works at a engineering company with 10,001+ employees
Real User
If a hard drive fails, we can recover to another hard drive.
Pros and Cons
  • "It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
  • "Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."

What is most valuable?

It has the ability to backup and move to a different machine if the machine dies. I haven't been able to use this feature yet, but I know it will come in handy. The ability to move from one machine to another for backup if a machine completely fails. We have a backup of not only the machine, i.e., the hard drive and data, but we also have the ability to recover to a new piece of equipment fairly quickly. That's one of the more important features.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.

What needs improvement?

Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing.

My suggestion would be to still give the warnings that there are bad sectors on the hard drive, but continue to backup. It could then offer the option of whether to stop backups, or stop them from performing.

During my first experience with backing up, I ended up coming across an error and the solution was to mark that checkbox that said, "Skip bad sector warnings." I didn't know that existed. It would just make it easier for first time users if no matter what, it would make a backup and just give you the warnings.

What do I think about the stability of the solution?

I wouldn't say we had stability issues as much as I would say that we have errors that may or may not affect the backup. For instance, we were backing up a computer that uses Windows 7 Embedded. It warned me that this would probably not work, but it did. I don't know if that's a stability issue or if that's just making sure of backup success.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

What do I think about the scalability of the solution?

Our facility is small such that scalability is not a problem.

How are customer service and technical support?

I did use technical support and I give it the highest rating. The technical support we received when doing a recovery handled our questions. They were able to resolve any questions that we had.

Which solution did I use previously and why did I switch?

We did use Backup Exec. It belonged to Symantec at the time. Now it's Veritas. The reason we switched was because I experienced firsthand what Acronis could do using the Western Digital version, the free version, or the version that comes with Western Digital drives. I was very impressed.

I went deeper, got into Acronis, and it was recommended by a company from whom we purchase equipment. It's just a solid product in my experience.

How was the initial setup?

The setup complexity was medium. The single disk is easy. The advanced version for multiple computers was medium in complexity.

What was our ROI?

It has already paid off itself in the first few months that we implemented it.

Which other solutions did I evaluate?

I tried Clonezilla and Backup Exec.

Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.

What other advice do I have?

Watch out for that “Skip bad sectors” setting if you plan on running this software unattended. Don't hesitate to call Acronis support. They will be ready and willing to help you right away.

The software warned Windows 7 Embedded was not supported, yet the backup/restore still worked despite the warning I was given.

It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Acronis Cyber Protect
March 2025
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
Hans Blaasvær - PeerSpot reviewer
Managing Director at KT húsið
Real User
Top 5
A great backup with good pricing and a user-friendly interface
Pros and Cons
  • "The setup is very easy."
  • "We would always support better pricing."

What is our primary use case?

The solution is a premium backup solution. It can back up disks, tape, and clouds.

What is most valuable?

The user interface is very good.

They have storage node software. It's safer and better for data deduplication and network traffic. 

It offers the best pricing.

So far, the support I've received is very good. 

The setup is very easy.

What needs improvement?

I don't have any notes about missing features.

We would always support better pricing. 

For how long have I used the solution?

I've used the solution for ten years. 

What do I think about the stability of the solution?

I'd rate stability ten out of ten. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. The performance is good. 

What do I think about the scalability of the solution?

I'd rate scalability ten out of ten. It easily extends. 

We are resellers with a couple of customers. 

How are customer service and support?

Technical support is excellent. They are fast, responsive, and knowledgeable. We are very satisfied with the level of service. 

Which solution did I use previously and why did I switch?

I've also used Veeam Backup. It's very similar to Acronis. Veeam does have a separate console for its backup.

How was the initial setup?

The initial setup is straightforward. The deployment takes two hours. 

You have an installation file that includes everything you need. You can do a backup within two hours. 

The cloud is integrated into the same console as the local backup. 

We only need one person to manage the setup process. 

What about the implementation team?

We can set up the solution ourselves for our clients. 

What was our ROI?

The solution does provide a good ROI. 

What's my experience with pricing, setup cost, and licensing?

The pricing is excellent. It's one of the best-priced on the market. I'd rate the solution ten out of ten in terms of affordability.

Users do need to pay a licensing fee. There are no extra fees for the solution. That said, you can buy various subscriptions depending on what you need. 

What other advice do I have?

I'd rate the solution ten out of ten. I'd recommend the solution to others. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
JC Villa Juan - PeerSpot reviewer
Solutions Engineer at Sagesoft Solutions, Inc.
Real User
Top 10
Offers ease of use and a user-friendly interface
Pros and Cons
  • "The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."
  • "Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."

What is our primary use case?

I use the solution in my company for backup purposes.

What is most valuable?

The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools.

What needs improvement?

If there is an option to use the tape drives again as a backup repository for the cloud deployment, it can help users in a similar way to the on-premises deployment phase. Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment.

For how long have I used the solution?

I have been using Acronis Cyber Protect for two years. I use the solution's latest version, which is Acronis Cyber Protect 15.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

I can install the product anywhere, including on a regular VM for the management console, and run it there. Scalability-wise, I rate the solution a ten out of ten.

Around 50 people in my company use the product.

How are customer service and support?

The solution's technical support is helpful. The solution's technical team always responds quickly within the day and even offers remote services. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company did not use any other tool before Acronis Cyber Protect, and we were simply using Google's backup tool with 200 GB.

How was the initial setup?

The product's initial setup phase is straightforward. One of the strong points of the tool is its ease of deployment.

The solution is deployed on a hybrid cloud model.

The solution can be deployed in 30 minutes, specifically to set up the management console. It may take even less time if you are installing the agents on all the machines. In general, it is a user-friendly and quick process.

What's my experience with pricing, setup cost, and licensing?

I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six. There is no need to pay anything extra apart from the standard licensing fees attached to the product.

What other advice do I have?

In our organization, we use backup and disaster recovery to recover some of the data from the laptops of employees who did not handle their files properly. With the help of the backup, we got the missing files.

Acronis Cyber Protect improved our company's security posture against threats as it gave our company some visibility on the files that got through the normal Microsoft Defender but had to be quarantined by Acronis Cyber Protect. My company needed file generations or old files on cracked software.

The features of Acronis Cyber Protect I find the most valuable for data protection is in the area of encryption for backups.

The cybersecurity and backup in Acronis Cyber Protect benefit our company's IT strategy because we now have a better and more reliable solution than just Microsoft Defender. With Acronis Cyber Protect, my company now has assurance that if we ever get ransomware attacks, we have backups in place to recover data.

The usability and the implementation of the tool are good, straightforward, and user-friendly.

The tool has impacted our company's recovery time objectives by lessening the RTOs and RPOs. Even the time for backup has been automated with the tool. In our company, we just run the backups at the end of the day, and so I think it has lessened our RTOs and RPOs by 50 percent.

There is no need for troubleshooting or maintenance since the product runs smoothly.

I recommend the product to others. The product is good but improvements in the form of innovations and new features need to be introduced.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
TeerapatWeerupakorn - PeerSpot reviewer
Engineering Specialist at AIS - Advanced Info Services
Real User
Easy to initially set up, good for backups, and reliable
Pros and Cons
  • "The solution is stable and reliable."
  • "I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

What is our primary use case?

I've been using Acronis Backup for backups primarily.

What is most valuable?

It's a good solution for backing up items.

The initial setup is easy.

The solution is stable and reliable. 

What needs improvement?

I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects.

For how long have I used the solution?

I've been using the solution for just one month.

What do I think about the stability of the solution?

The solution is quite stable. So far, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

I haven't attempted to scale the product. We haven't had a chance to look at it yet.

How are customer service and support?

We haven't reached out to technical support yet. We only have used the product for a month.

Which solution did I use previously and why did I switch?

We did previously use other backup solutions. We switched to Acronis as we wanted to try something new. 

How was the initial setup?

We found the initial setup to be straightforward and simple. It's not overly complex or difficult. However, I am not sure how long the deployment itself took. We had ten people working on it. 

What about the implementation team?

We did the implementation ourselves without the help of any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

We have a one-year license for the product, however, I can't speak to the exact cost.

What other advice do I have?

We're a customer and end-user.

I'm not sure which version of the solution we use. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Supervisor at Index IT
Real User
Easy to use, affordable, strong and quick support, and built-in ransomware protection
Pros and Cons
  • "The main reasons that our customers like Acronis are that it is very strong and easy to use."
  • "The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

What is our primary use case?

We are a solution provider and Acronis Backup is one of the products that we implement for our customers.

What is most valuable?

The main reasons that our customers like Acronis are that it is very strong and easy to use. Many of our customers use Acronis without any problems.

They have anti-ransomware active protection in the product.

What needs improvement?

The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration. There is no perfect product.

For how long have I used the solution?

We have been working with Acronis Backup for between five and six years.

What do I think about the stability of the solution?

This is a strong product, and any problems that our customers have had are very small.

What do I think about the scalability of the solution?

We have approximately 50 customers who use this product.

How are customer service and technical support?

Acronis support is very strong and they're available 24/7, online via chat or email, or by telephone. There are times that we have faced issues, and when we opened tickets, they found solutions very fast.

Often, the team will read the logs that we supply, and then, in quick time, they find solutions. These are either fixed using patches or they make suggestions for changes to the settings. One of the reasons that our customers purchase Acronis is because they don't have major problems or bugs in their software.

Which solution did I use previously and why did I switch?

We have many customers that have converted from other backup products to Acronis. Two examples of these are Veritas and Veeam. 

How was the initial setup?

The initial setup is simple. It is not complex at all.

What's my experience with pricing, setup cost, and licensing?

This is an affordable product and fits within our customers' budgets.

What other advice do I have?

We are currently testing the new version, 15. Based on our experience, we have been providing input to their pre-sales team, and the feedback was taken back to the management. Now, everything seems to be running fine.

For example, in the new version, they have more protection options for malware, and they have additional tools to assist the IT administrator in controlling the network. These including things like management tools for remote desktops and vulnerability management. 

Any customer who uses Acronis that has needed to restore anything from their backup has had a 99% success rate, where they have been able to restore data without any problems.

Nothing is perfect and gets a full mark. We have faced some issues, although the support is strong and they take issues seriously. They don't let our customers get upset at the product, and they have solved all of the problems that we have faced.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Owner at a tech services company
Consultant
I Use Acronis Backup And Disk Director To Manage My Storage Space. They Help Me Back Up My Workstations.
Pros and Cons
  • "i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
  • "I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."

How has it helped my organization?

Before I had this product, I was doing backups one disk at a time using the tool that comes with Microsoft. I do database work and my projects are large enough that I need multiple disk drives and it was just getting to be too much record-keeping. In some cases, I didn't do my backups manually when I should've, and I lost things because of it. Acronis allowed me to organize all that and automate it and so now, my backups happen automatically; I don't even have to think about them.

Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.

What is most valuable?

I use two products. I use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space. I'm a software developer and I'm often reconfiguring things. These tools help me backup my workstations and servers on a regular basis. They also help me reconfigure for a new project.

What needs improvement?

As far as the functionality goes, I haven't had a single issue with it. Rather, I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface. There are things that I had to do that aren't even in the normal software package. In other words, I had to go to their website and run some other tool, and I had to run it from the command line. I know how to do that, but I'd rather not have to. Granted, it was something that if I had done things right in the first place, I wouldn't have to do, but still I don't see any reason why they couldn't wrap up all their functionality in one user interface and be done with it.

What do I think about the stability of the solution?

Once I learned how to use it, I've had no issues with it. I had a little bit of a learning curve in the beginning, but it's my own fault because I didn't read the documentation before I started. I would say the product is easy to use, but I would recommend that anybody using it read the documentation from end to end first.

What do I think about the scalability of the solution?

Stability's not an issue for me because I'm a software developer, kind of a one-man band here, and so I have a server and a number of work stations. So far, I've used this for three months with one server and one workstation, and I haven't run into problems. Its performance seems to be speedy relative to other tools that I've used; they seemed to be quite slow. My impression is that it's quick but I haven't really benchmarked that.

On my servers, for example, I have seven disk drives and I schedule a backup. I finally figured out I should do a backup of each disk drive separately and I scheduled them an hour apart. The backup of a 1 TB disk drive happens well within the hour. It's not an issue anyway because if you schedule seven backups to go in order, they only run one at a time. I had huge amounts of disk drives connected to one server; it would take quite a while, but I don't see a way around that.

Some people use an appliance to perform backups. If you use an appliance on your network, you can have a problem with network usage. By an appliance, I mean a set of disk drives that are in their own little box; it's called network-attached storage and that's what most people use for backup. I would imagine it would perform well, but I can't prove it.

One feature that makes backups easy, once I understood it, is you can set up a backup plan that says, in effect, “backup to the W drive”, where W is the drive letter. You can say, “every Sunday backup to the W drive” and that's a backup plan. Then, you can go to as many work stations as you want and you can tell them to backup to the W drive as defined on that work station. I can use the same backup up plan for five work stations with five different backup drives, as long as I give them all the same label. It makes it very easy to set this up. I can see how this could be rolled out to a much larger installation than mine.

How are customer service and technical support?

Technical support was excellent. You have several options for how to contact support. You can send them an email but I haven't tried that. The only method I've used is online chat. You open a chat window and wait a few minutes. Someone comes online and you have a conversation with them. They tell you the answer and they stay online until you solved your problem. Then, they send a followup email with a summary. It's essentially a record of your interaction and they ask, "Is your problem solved?" They keep the case open until I verify that the problem is solved. I don't know any better way to do it.

They also have the option that, if I give them permission, they will actually take over and do something. I have used that with other vendors but I haven't used that with them. They asked me if I wanted to do that, I said, "No, I'd rather learn to do this myself." It seems to me, based on the state-of-the-art and other pieces of software that I use, they're right up there. I have talked to five different people and they were all very knowledgeable. I should mention that I've used this with one of my customers. I actually used it with them before I used it here and I was very happy with that.

Which solution did I use previously and why did I switch?

Previously, I was doing this manually by making copies of hard drives and setting a copy aside. In some cases, if I said, "Oh, I don't need this anymore, making a backup of a disk to a series of DVDs." That worked for different clients. When a client says, "We're done”, I don't have any reason to keep their work online. The one thing I have not tried is to back up anything onto permanent offline storage like a DVD. I have a solution that does a good job at that now, and that's not something that I would schedule.

The strength of Acronis is that you schedule things and you basically don't have to think about it anymore. Whereas, the backup offline, I do that here and there. It's not something I do on a regular basis at all. In a way, I don't care whether they do that well or not, but it looks to me like they would do it. I just have to try it.

How was the initial setup?

Initial setup would be straightforward if I had read the directions. Let's put it that way. I just went ahead and installed it when I got the package. I ran the setup and took the defaults. Here is the way this works: There's a backup manager and you're supposed to manage all your backups from there. Then, there's a backup service that runs on each computer that you're backing up.

What I didn't understand when I set this up is I was installing a different manager on each computer. I had to go to every one to do the backups and I said, "This isn't right, there's got to be a way around." What I found out is, if I had read the directions, they would have said, "Well, you can run the backup manager on a central computer or you can run it in the cloud, or you can run it on each separate computer.” The third option doesn't give you any centralization.

I needed some help from them to change over from what I did and get it all in one computer. They were able to help me in one chat. They told me exactly what to do and when I did that, it worked. All of a sudden, the light bulb lit up about how this works.

What's my experience with pricing, setup cost, and licensing?

Doing what this is capable of doing, the cost of it is in line. I have worked for clients that had big data centers with big racks of blade servers, and so I suppose their server count is in the thousands. One client in particular was using this solution in that setting. Every server has a second network card, so they have two separate networks and one of them is used just for backup because they have very stringent requirements for online service. They have to be online 24/7. They have the production network in the front and behind it they have this other network on which they do backups and redundancy. They're replicating servers all over the place. I think this product is fine, which is what led me to it. I'm essentially using a Ferrari to go to the grocery store, as far as I'm concerned; if you get what I mean.

Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.

What other advice do I have?

The last job I did, I recommended this solution for a modest-sized building company. Their yearly revenues are about $30 million, so they're not a little remodeling contractor. They're building new homes but they're not a big company with hundreds of people, either. They asked me to come in and help them automate their office. They were not doing backups of anything, so they had their whole accounting system on a 10-year old computer with no backup. When I looked at it I said, "Here is a disaster waiting to happen." I set this all up for them.

I do have to go back there and see that it's all working, but it was all working when I left, assuming they didn't disrupt it somehow. I was very happy with how it worked for them. An experienced IT professional could bring this up without any help just by reading the documentation because it's very good. Anyone who isn't an IT professional should hire somebody to figure this out because the documentation is written at a high level. I'm talking about the corporate product, by the way, which I assume is what you're interested in.

For the small construction company, I didn't need the corporate product because they don't have a server, so I used the home product. The home product is much easier to use than the corporate, because the corporate has a lot more choices and things that are squeezed together. The single product they sell for home use they’ve kind of separated from the business one. It's a little bit more complicated and so you have to know how to drive it.

But, my main piece of advice is to hire someone who has either done this before or, at a minimum, is smart enough to read the documentation and set it up for you. My second piece of advice is, move into this in a sensible way. Get it up and running on one server and one workstation and see that you can manage it. Once you've got that working, then add more workstations or more servers to that. It is a solution that, assuming all of your servers are in one place or your workstations are all in the same network, you can run all of your backups - you can run them all - from one place.

In a larger organization, I would say you want to have a workstation that's identified to do this, and you have maybe several people with access to that workstation so they can manage these backups. It has a very good interface. I can see the status of every computer that I'm backing up; it shows me where it is. It shows me when the last backup was done, and if one is in progress. It also shows me the percent completion. I can go in there and click on somebody's computer and say, back it up now.

I can't think of anything that I would add to it. As far as what I need to do, I wouldn't add a thing.

It is perfect for small- to medium-sized business installations. I don't know for a large installation. By large, I mean more than a hundred computers. From what I've seen so far, I could easily manage the backups for five servers and 95 workstations without any problems at all. In my past experience, before such products were available, backing up individual workstations was a nightmare. 20 years ago, there was no way to do this kind of thing. You had to go around to each computer and run a backup. We had IT support staff running around form one computer to another and setting up the backups. Then the owner of the computer would decide, "Oh, my computer is running too slow. Oh, it's running a backup, I don't wanna do that," so they would kill it and then they wouldn't get any more backups. It's just having this level of automation I would consider to be essential. I think they've done a good job at that.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Systems & Support Engineer at Telis Ltd
Real User
Top 20
Good scalability and easy-to-use solution
Pros and Cons
  • "It is a very stable solution."
  • "The solution's reporting feature could be better."

What is our primary use case?

We use the solution for its backup and granular object restore features.

How has it helped my organization?

The solution helps us quickly backup clients' data in Office 365 following the move to the cloud from on-prem.

What is most valuable?

The solution's most valuable feature is cloud backup. Using it, we don't have to go through every mailbox, SharePoint site, or OneDrive account to configure the backup, you can almost just fire at your tenancy and forget.

What needs improvement?

The solution's reporting feature could be better. There are many false negatives and retriable errors.

For how long have I used the solution?

We have been using the solution for around eight months.

What do I think about the stability of the solution?

It is a very stable solution, but we face challenges extracting reports. I rate its stability as an eight.

What do I think about the scalability of the solution?

We have around 90 users in our organization whose Office 365 data is being backed up via Acronis. It is a very scalable solution but depends upon the business requirement. I rate its scalability as a nine.

Which solution did I use previously and why did I switch?

We previously used on-prem Exchange and used Veeam to back up the on-premises server, we have since moved to hybrid exchange with the mailboxes in the cloud.

How was the initial setup?

We worked on the solution's demo software initially to understand the process. It took us a week to complete it. I rate the process as an eight.

What about the implementation team?

We took help from a third-party vendor for a part of the solution's implementation. Later, we installed the rest of it ourselves. It requires one or two administrators for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is a low-cost solution. But, its storage cost is high and varies at times. I rate its pricing a two or three.

What other advice do I have?

I advise others to get a demo of the solution in the first instance. Also, they should take timely updates on storage costs. Apart from this, it is easy to use. I rate it as an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: March 2025
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.