Acronis Cyber Protect Reviews

We primarily use this solution for data recovery and backing up complete data centers like image backup and data file servers. We deploy the solution on cloud and on-premises.

When a customer gets any fibre or ransom issues or when their data gets blocked, and we have taken that backup, we can restore the data for customers without losing it.

We usually have images, backup and ransom protection in the solution, and there is advanced management where we can do passing, software inventory, and hardware inventory. We can have a vulnerability assessment of the systems.

We want an application deployment process similar to that in Microsoft SPM, system center, where we can deploy OS. With Microsoft SPM, we can deploy specific applications through the console, a feature missing in Acronis Backup that should be included to improve the solution. Additionally, the reporting can be improved.

We have been using the solution for approximately seven years and are a platinum partner for Acronis globally.

The solution is stable, and we have not had any issues where we cannot restore customer data in over 20 years.

The solution is scalable and can be deployed on over 1,000 servers.

We have had a good experience with customer service and support. I rate them a nine out of ten.

Positive

The initial setup is straightforward. It involves installing the agent, which gets connected to the cloud system. Then, the backup can begin within a few minutes.

The ROI depends on the customers and their investments. The backup solution and anything concerning ROI cannot decline. Still, whenever the customer has issues where the data gets corrupted, it becomes a valuable product because we can restore the data. Most industry people or IT heads do not invest much because they think there is good security and infrastructure, but you never know when you will be compromised because there are thousands of hackers targeting a company. Hence, the solution has ROI.

The licensing is higher than the market, and the other products sold are slightly higher than the others. When people need stable environments, they can keep the data looking at all the assets. More customers pay for it, and we have sold the product for the last seven years and started with a $100 commitment and currently have a $10,000 commitment a month.

The solution has a standard license and standard backups, and they have advanced backups for Oracle or ICP databases. They also have additional products like advanced management, advanced security and email security.

I rate the solution as eight out of ten. Customers choose this solution because Acronis is the only vendor and OEM that provides management and cloud storage in their data centers. It also supports Google Cloud, Microsoft cloud and AWS Cloud and has hybrid support.

We are a service provider and we sell the solution and help them set it up.

Acronis Backup is a software application that is used to create backups of different types of data and software, including Microsoft Azure and SQL instances. It is commonly used by businesses in various industries, such as banks, law firms, and financial institutions, to protect their enterprise applications and data, including databases and data accessed by mobile employees in the field.

The solution works best as a hybrid because of local security regulations in terms of the storage of data. A hybrid is usually the best deployment, especially in our country. 

Acronis Backup has been beneficial for our organization because it allows our mobile employees to create backups while they are in the field, rather than having to come back to the office to do so. This is particularly useful because, in the past, we had to rely on our office network to perform backups using Azure and Veeam. With Acronis, as long as our mobile employees have ethernet connectivity, they can create backups remotely, which has been convenient and efficient.

Using Acronis Backup has helped our organization by allowing us to create backups of data accessed by mobile employees in the field, which has reduced the risk of data loss due to theft, loss of laptops, or other incidents. This has improved our operations by helping us to protect our data and prevent losses that could impact our business.

The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package.

I have used Acronis Backup for approximately within the last 12 months.

The stability of Acronis Backup is good.

I rate the stability of Acronis Backup an eight out of ten.

I rate the scalability of Acronis Backup an eight out of ten.

The support pays a lot of attention to the customers. Here in South Africa, we only have two technicians.

I rate the support from Acronis Backup a nine out of ten.

Positive

Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively.

I have seen a return on investment with Acronis Backup.

The price of the solution is reasonable.

Acronis Backup is a comprehensive application that can be used in a variety of settings, making it a valuable tool for many businesses. Its versatility and ability to handle a wide range of tasks make it an attractive choice for those looking for a single application to meet their backup and data protection needs. I recommend Acronis Backup to many of my clients due to its versatility and usefulness in various situations.

I rate Acronis Backup a ten out of ten.

We use this solution to back up our emails. It is compatible with Office and Microsoft 365. There are two models and it can be used per workload or per workstation, which gives you roughly 50 gigs of backup per work station. 

You can basically decide what you want to back up, at what time and whether you want it done on desktops or laptops. Once you make this decision, you then pay per gig. 

We have distributors that we buy Acronis through. For cloud backup, hybrid and on-prem, this is a good solution.

The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up. 

There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned.

Your backups are always limited to the amounts of bandwidth that you've got available. The bigger the bandwidth you've got, the smoother the solution works. You get to set the frequency and the times to run your backup. You can run your backups either daily, weekly, monthly or on an adhoc basis. 

This solution is exceptionally scalable. If you're a customer and you're using 800 gigs at the moment, we will allocate a slot for one terabyte for you. We'll give you a 20% cushion and you'll pay only for what you use. 

The initial setup is straightforward and can be completed in 30 minutes. Some of the smaller businesses we work with, want us to run this for them while other manage this process themselves. 

This is a plug and play solution so you don't need a lot of people for maintenance once you have set up the permissions. When maintenance or attention is needed, you will receive alerts. 

We pay approximately eight Euro cents a gig. We are platinum partners so we get some very good rates and we pass that on. The eight cents includes our profit. There are no other additional costs, unless you want to include DR.

We briefly considered Veeam, Metallic IO and Redstor. As a backup solution, Acronis is great. 

If you are the IT manager, you can do a lot with this solution without needing to complete heavy maintenance or heavy labor intensive programs. 

I would rate this solution a ten out of ten. 

We are using Acronis Backup for backups of our data. For example, backups of Office 365 and other data.

Acronis Backup can be deployed on the cloud and on-premise.

The most valuable feature of Acronis Backup is the data recovery and restoration details.

Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier.

I have been using Acronis Backup for approximately one year.

I have eight customers using Acronis Backup and each has approximately 3,000 employees.

The support from Acronis Backup can improve because when I have an issue it sometimes takes them five days to have a solution.

There are monthly fees to use Acronis Backup.

I rate Acronis Backup a seven out of ten.

We are using it for backing up virtual servers in Azure. We are using it for backing up SharePoint, OneDrive, and Exchange Online.

The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it.

It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools.

We have been using it for about a year.

Most of our tech guys have access to it. We have about 23 engineers who have access to it.

My team has interacted with them, and it has been fine. I don't interact with them myself.

Its setup is very easy. You can do it by yourself. Everything is managed via the cloud, so you don't need to have a server to run it. It is very easy and very good.

You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig.

I would recommend this solution. I would rate it a nine out of 10.

We use Acronis Backup to create a backup policy and schedule to create backup images. We have an incremental backup for images and file-level backups. However, we never restore, test to restore, we have not done it yet.

We are trying to restore from the backups that the supplier help us to create, but we are having problems restoring. It is because the backups are created inside a virtual server and we want to restore it to a Hyper-V environment. We have attempted the process for approximately three weeks, and we have yet to find a solution to our problem.

We are only using Acronis Backup to create a backup plan, and the storage is within our premises. In one or two months, we will create a backup plan that will involve creating a backup from our premises to another location that is approximately 300 kilometers away. Then we will test how Acronis Backup will perform. 

I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good.

I have been using Acronis Backup for approximately one year.

We have some problems when we are backing up using Acronis Backup. However, I cannot be certain it is the solution or our servers. I cannot say exactly if Acronis Backup's performance is good or not. The solution is able to detect if there are errors and it gives us an alert warning. This is a good thing because it is able to catch the error before it causes problems before the backup is running.

We have 10 licenses for Acronis Backup, which allows ten users.

We are on a three-year contract that will end next year. We might renew with an additional license.

The vendor that is helping us, their knowledge is limited. They need to further their knowledge to help us with the problems we are facing.

We are trying to install the Acronis agent ourself but my colleague and I are experiencing errors.

We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself.

You can expand the license to add more users. If you want more users you have to purchase a license for the capacity. There is a fee for storage space on the cloud.

If the solution was less expensive it would be better.

We have not compared other tools.

I have only heard good things about Acronis Backup from other companies and colleagues.

I rate Acronis Backup an eight of out ten.

We sell Acronis to our clients globally in India, Germany, Canada, the United States, London, Singapore, Malaysia, and Dubai. We are a gold partner for Acronis worldwide and are one of the biggest resellers in India.

We do cloud, on-premises, and hybrid deployments. We use this solution to assist our clients with creating multiple backups of their data. The first backup is a live copy, the second is a copy kept on their local storage, and the third backup is stored by us in the cloud. 

One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration. They also include cyber security features within the cloud. 

One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup. This is something that is currently being worked on by Acronis.

A second improvement would be to support SAP databases as integration with SAP. Although Acronis do support SAP databases and a backup of complete servers as an image-level backup or volume-level backup is possible, this requires the use of certain scripts.

We have been using this solution for seven years. 

In the past seven years of using Acronis, we have not had any instability issues or lost any data that we were unable to restore. 

This is definitely a scalable product. You could backup up to 200 terabytes. There is no limitation from an infrastructure perspective.

Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are offered first preference.  

This is a simple product and the setup of the backup can be done in 30 minutes. An infrastructure does not need to be set up to complete the setup. The setup involves creating a console, installing agents and beginning the backup.

This is a good product that is easy to use, simple, and has good security as most of the data centers are certified. 

I would suggest that organizations that are considering using this product, sign up for a 30-day trial to do a complete evaluation. 

While using this solution for my customers over the past seven years, data loss and other disasters have been prevented. Where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information. 

I would rate this solution a nine out of ten.

I use Acronis Backup to make images of the systems, mostly for the servers, but some workstations as well. In some of the systems, we have enabled the disaster recovery option and the SQL Backup.

For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible.

We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly.

I have been using Acronis Backup for one and a half years.

We had some difficulties with the child copies but after we fixed them the solution was stable. It does a good job.

The solution is scalable. However, any cloud storage is more flexible than an on-premise solution.

The technical support needs some improvement. Although I haven't been requiring any support lately, I do not know how they are now. Initially, I had some issues with the response which was not very good, they were not quick. The support agent was requesting a lot of information that you had to send in order for them to check on the issue, instead of focusing on resolving the issue. It was a hassle.

The installation is not difficult. There is a process of registration that you have to complete. When you install Acronis Backup, you have to do a registration of the endpoint to allow it to register on the portal. For that, you need to have the credentials and login, and sometimes it's a hassle. I understand there's no other way around the registration, it has to be done this way.

After you install Acronis Backup, it has an option to update the agent automatically. After you are done with your first backup you can forget about the solution. It will prompt you if you need to do any maintenance or updates. There is not much maintenance.

The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity. 

There are a lot of options available. There are additional security options you can add, such as malware protection.

It's a good idea to have a backup locally and in the cloud. 

I rate Acronis Backup an eight out of ten.