I use it to back up my home laboratory. I use it to back up my demo lab and secure my data.
Product Manager at a printing company with 51-200 employees
Suitable for backing up and securing data and straightforward installation
Pros and Cons
- "For me, the cost is a significant advantage."
- "Improved support for immutability and Utility AirGAP could be beneficial."
What is our primary use case?
What is most valuable?
For me, the cost is a significant advantage.
What needs improvement?
Acronis Cyber Protect should support immutability storage and user support for immutability and Air Gap. These features would be beneficial.
For how long have I used the solution?
I have been using this solution for four years or more.
Buyer's Guide
Acronis Cyber Protect
January 2026
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,672 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
How are customer service and support?
I fix the problems by myself.
How was the initial setup?
The initial setup was straightforward for me. I'm technical, so it was easy. It took about an hour to protect my servers and registration service.
What about the implementation team?
For maintenance, I'm the only administrator, so just me.
What's my experience with pricing, setup cost, and licensing?
The solution offers a classic price, and I'm okay with it.
Which other solutions did I evaluate?
I've worked with various products, such as Networker, NetBackup, and others.
I use them all simultaneously.
What other advice do I have?
I would recommend Acronis to other users. Overall, I would rate the solution an eight out of ten. There is room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at a tech services company with 11-50 employees
Has good system-critical technical support but deployment needs improvement
Pros and Cons
- "In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
- "Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
What needs improvement?
Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops.
The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it.
For how long have I used the solution?
I have been using this solution for quite a while. We have two clients who use it at present.
How are customer service and support?
In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that. However, for mid-level issues, I'd give them a six out of ten. They take a long time to provide solutions.
How was the initial setup?
Setting up the backup server is quite a complex process. There is a bit of a learning curve. You have to make sure that all your services are up and that the actual machine is up and running. If the machine goes down, then you won't have any visibility into what is actually happening.
The installation of the product is not as hard as the configuration process. For instance, the licensing can be quite daunting because you still need a cloud license or access to a cloud portal. This is the old legacy portal where you have to upload the license file and then register it directly from there or download a registered file that you can upload onto the machine. This would then activate the machine. If you only want to do a local backup or backup to local storage, it will work fine. However, if you try to attach cloud storage to it, then another level of complexity will come into play.
What's my experience with pricing, setup cost, and licensing?
Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option.
However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost.
What other advice do I have?
If you don't want to run everything off of the cloud because you're concerned that Acronis Cloud might go down for days, Acronis Backup is a good option. It is an on-premises solution. However, it's a legacy version and is not really Acronis' mainstream product.
Overall, I would give Acronis Backup a rating of six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Acronis Cyber Protect
January 2026
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,672 professionals have used our research since 2012.
CEO/Managing Director at a tech services company with 1-10 employees
Feature complete, useful cloning, and helpful support
Pros and Cons
- "The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
- "Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
What is our primary use case?
We are a service provider and we sell the solution and help them set it up.
Acronis Backup is a software application that is used to create backups of different types of data and software, including Microsoft Azure and SQL instances. It is commonly used by businesses in various industries, such as banks, law firms, and financial institutions, to protect their enterprise applications and data, including databases and data accessed by mobile employees in the field.
The solution works best as a hybrid because of local security regulations in terms of the storage of data. A hybrid is usually the best deployment, especially in our country.
How has it helped my organization?
Acronis Backup has been beneficial for our organization because it allows our mobile employees to create backups while they are in the field, rather than having to come back to the office to do so. This is particularly useful because, in the past, we had to rely on our office network to perform backups using Azure and Veeam. With Acronis, as long as our mobile employees have ethernet connectivity, they can create backups remotely, which has been convenient and efficient.
Using Acronis Backup has helped our organization by allowing us to create backups of data accessed by mobile employees in the field, which has reduced the risk of data loss due to theft, loss of laptops, or other incidents. This has improved our operations by helping us to protect our data and prevent losses that could impact our business.
What is most valuable?
The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package.
For how long have I used the solution?
I have used Acronis Backup for approximately within the last 12 months.
What do I think about the stability of the solution?
The stability of Acronis Backup is good.
I rate the stability of Acronis Backup an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of Acronis Backup an eight out of ten.
How are customer service and support?
The support pays a lot of attention to the customers. Here in South Africa, we only have two technicians.
I rate the support from Acronis Backup a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively.
What was our ROI?
I have seen a return on investment with Acronis Backup.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
Acronis Backup is a comprehensive application that can be used in a variety of settings, making it a valuable tool for many businesses. Its versatility and ability to handle a wide range of tasks make it an attractive choice for those looking for a single application to meet their backup and data protection needs. I recommend Acronis Backup to many of my clients due to its versatility and usefulness in various situations.
I rate Acronis Backup a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Continuity and Security Specialist at a tech services company with 51-200 employees
Useful backup information but more search flexibility needed
Pros and Cons
- "The most valuable feature of Acronis Backup is the data recovery and restoration details."
- "Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
What is our primary use case?
We are using Acronis Backup for backups of our data. For example, backups of Office 365 and other data.
Acronis Backup can be deployed on the cloud and on-premise.
What is most valuable?
The most valuable feature of Acronis Backup is the data recovery and restoration details.
What needs improvement?
Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier.
For how long have I used the solution?
I have been using Acronis Backup for approximately one year.
What do I think about the scalability of the solution?
I have eight customers using Acronis Backup and each has approximately 3,000 employees.
How are customer service and support?
The support from Acronis Backup can improve because when I have an issue it sometimes takes them five days to have a solution.
What's my experience with pricing, setup cost, and licensing?
There are monthly fees to use Acronis Backup.
What other advice do I have?
I rate Acronis Backup a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Information Technology at a tech services company with 51-200 employees
Speedy performance and good archiving capabilities
Pros and Cons
- "The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
- "It could have a better ability to manage backups over a longer period."
What is our primary use case?
I use this product to back up files and data across our LAN. I'm doing a new backup every month, and you can archive these monthly backups.
What is most valuable?
The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using. I do full backups about once a month and differential ones most days. The fact is that it's very easy to cut out the middle ones and just keep the last differential, thus reducing the space usage.
It comes with a few extra tools that I use from time to time, such as a disk-clone utility.
The backup process is reasonably speedy. It finished the backup in a reasonable amount of time, ready to work the next day.
What needs improvement?
This solution would not scale well in a large environment.
It could have a better ability to manage backups over a longer period.
For how long have I used the solution?
I have been using Acronis Backup for approximately five years.
What do I think about the stability of the solution?
I have not experienced any problems with performance or stability.
What do I think about the scalability of the solution?
I haven't used it in a large environment but certainly, it works well enough in the environment that we have here. We have approximately six users. It is not the type of product that would be well-suited for a large environment.
Which solution did I use previously and why did I switch?
I have experience with Arcserve and another backup solution.
For a smaller environment, which is what we have now, Acronis is fine.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly subscription fee and the pricing is reasonable.
What other advice do I have?
My advice for anybody who is considering Acronis is that it's a good product and fairly easy to keep up to date.
With respect to compatibility, with backups, you can usually read from version to version. Perhaps it has the ability to merge backups, which would be helpful when trying to manage backups over long periods.
In general, I am pretty satisfied with this product. I can't think of anything that I've needed that it doesn't have.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 201-500 employees
Reasonable price, easy to set up, and backs up everything we want
Pros and Cons
- "The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
- "It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
What is our primary use case?
We are using it for backing up virtual servers in Azure. We are using it for backing up SharePoint, OneDrive, and Exchange Online.
What is most valuable?
The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it.
What needs improvement?
It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools.
For how long have I used the solution?
We have been using it for about a year.
What do I think about the scalability of the solution?
Most of our tech guys have access to it. We have about 23 engineers who have access to it.
How are customer service and support?
My team has interacted with them, and it has been fine. I don't interact with them myself.
How was the initial setup?
Its setup is very easy. You can do it by yourself. Everything is managed via the cloud, so you don't need to have a server to run it. It is very easy and very good.
What's my experience with pricing, setup cost, and licensing?
You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig.
What other advice do I have?
I would recommend this solution. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Director at a tech services company with 1-10 employees
Effective solution which allows us to back up data across any type of device using their AnyData Engine functionality
Pros and Cons
- "One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
- "One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
What is our primary use case?
We sell Acronis to our clients globally in India, Germany, Canada, the United States, London, Singapore, Malaysia, and Dubai. We are a gold partner for Acronis worldwide and are one of the biggest resellers in India.
We do cloud, on-premises, and hybrid deployments. We use this solution to assist our clients with creating multiple backups of their data. The first backup is a live copy, the second is a copy kept on their local storage, and the third backup is stored by us in the cloud.
What is most valuable?
One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration. They also include cyber security features within the cloud.
What needs improvement?
One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup. This is something that is currently being worked on by Acronis.
A second improvement would be to support SAP databases as integration with SAP. Although Acronis do support SAP databases and a backup of complete servers as an image-level backup or volume-level backup is possible, this requires the use of certain scripts.
For how long have I used the solution?
We have been using this solution for seven years.
What do I think about the stability of the solution?
In the past seven years of using Acronis, we have not had any instability issues or lost any data that we were unable to restore.
What do I think about the scalability of the solution?
This is definitely a scalable product. You could backup up to 200 terabytes. There is no limitation from an infrastructure perspective.
How are customer service and support?
Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are offered first preference.
How was the initial setup?
This is a simple product and the setup of the backup can be done in 30 minutes. An infrastructure does not need to be set up to complete the setup. The setup involves creating a console, installing agents and beginning the backup.
What other advice do I have?
This is a good product that is easy to use, simple, and has good security as most of the data centers are certified.
I would suggest that organizations that are considering using this product, sign up for a 30-day trial to do a complete evaluation.
While using this solution for my customers over the past seven years, data loss and other disasters have been prevented. Where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Admininstrator at a educational organization with 501-1,000 employees
Protects against malware and includes recovery and software management features
Pros and Cons
- "Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
- "The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
What is our primary use case?
We have used Acronis Backup for VMware, Nutanix, Hyper-V host, and physical servers.
We are currently using version 15. The solution is deployed on-premise. We haven't tried to integrate with other solutions.
What is most valuable?
Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface.
What needs improvement?
The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery.
Support could be improved. For complex cases, support should be available quickly and without any delay.
For how long have I used the solution?
I have been using this solution for more than three years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
Technical support is responsive. In some cases, if it is complex, then it goes to level one of support, and that takes time. It could be faster.
What's my experience with pricing, setup cost, and licensing?
The license is a perpetual license. The cost is an area for improvement.
What other advice do I have?
I would rate this solution 8 out of 10.
I would recommend this solution. It is suitable for organizations of every size and for any sort of platform, like Nutanix, a hypervisor, VMware, or Hyper-V.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
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Acronis:
Acronis uses a hybrid cloud architecture that allows businesses to back up and recover data across multiple locations.
It supports both physical and virtual environments, including VMware, Hyper-V, and Microsoft Azure.
Acronis provides ransomware protection, which can be a critical feature in today's threat landscape.
It uses blockchain technology to ensure data authenticity and tamper-proof data storage.
Acronis stands out with its hybrid cloud architecture and blockchain technology.