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PeerSpot user
ERP / HMIS / EMR Specialist at a non-profit with 1,001-5,000 employees
Real User
Aug 23, 2019
Backup & Recovery Tool for System Administrators

In any network and system environment, backup and recovery is one of the most crucial, critical and inevitably important and demanding task. There are two products (Norton Ghost & Acronis True Image) which are top of the line in terms of granularity and flexibility. Reliable and rapid recovery is one of the system administrators’ strong needs in deployed domains.


I had used Norton Ghost v.9 quite for some time and the sole purpose for usage was client pc’s restoration in case of HDD failure caused by malfunction, viral activity or any other reason for system drive corruption. Though both Ghost and Acronis provide excellent recovery from scratch for partition recovery to full HDD and Logical Volume backup and restore for almost all Microsoft operating systems (MS Small Business Server, MS Windows Server 2008 to Windows Server 2012 and downstream to Windows Xp), moreover both support for Linux flavors like Ubuntu, Fedora and RHEL 6.


As a regular user of Acronis True image now for windows domain which consist of 74 pc's, with identical hardware and software considerations I found the Acronis true image as an best solution for backup & recovery and optimum tool for any HDD cloning.(Domain Controller with Windows 2003 R2 64 bit operating system on it without any limitation).


I found Acronis to be the best solution for following salient reasons:


1. Acronis UI is simple and easy to understand for novice user as well as advance user .All important tasks focused on one page.


2. True image is providing far more granular facilities like file and folder recovery.


3. Acronis doesn’t require .NET framework 2.x as Norton Ghost.


4. Acronis provides bootable support for Linux as compared to Norton Ghost and NovaStor Backup.


5. Acronis provided unlimited number of backups and doesn’t limit.


6. Network Drive backup is also supported for backup through Acronis True Image.


7. Image size of Acronis is less than image created through Norton Ghost.


8. Acronis keeps all of its incremental and full backups in Acronis Secure Zone which is inaccessible by malware, user interventions or any possible corruption of the image for backup. Secure zone is a propriety partition which is referred as ASZ only accessible by Acronis Backup and Recovery.


9. Recovery disk can be created on almost any type of portable device i.e. USB memory stick, external HDD, Zip drive etc.


Possible Cons:


Help Support is far less than Norton Ghost.


Domain Controller HDD image created through Acronis might pose problems like rejoining of the client pc to domain ,


Reliability in case of Active directory partition, MS SQL Server, Exchange Server is doubtful.


I am using Acronis bootable USB stick with image on it and almost saving 3 hrs. of manhours of our technical staff. One of other benefit which my Windows Domain gets is restoration of image on different hardware with Acronis Universal Restore.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sofiane Medhkour - PeerSpot reviewer
Sofiane MedhkourHead System /Solution Architect at a energy/utilities company with 501-1,000 employees
Real User

nice product, i'm using it for more then 12 years

See all 4 comments
Directord378 - PeerSpot reviewer
Director of Global Architect at a manufacturing company with 10,001+ employees
Real User
May 20, 2019
An established and consistent product but is lacking in cutting-edge features
Pros and Cons
  • "The most valuable feature is its consistency."
  • "This is not a feature-rich solution."

What is our primary use case?

We use this solution to backup some core, critical systems in our primary data center.

What is most valuable?

The most valuable feature is its consistency. It is an established product.

What needs improvement?

I feel like this product a little bit locked in the past.

This is not a feature-rich solution.

I would like to see a more SaaS-based solution, perhaps more cloud-centric. Essentially, keeping in lock-step with the other companies out there doing platform (PaaS) or software (SaaS) as a service, solutions.

We would like a more cutting edge, cloud-based DR solution that uses, for example, compression algorithms to make sure that backups run faster.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I have never had scalability problems with it.

How are customer service and technical support?

I have not directly spoken with technical support.

What about the implementation team?

We leverage all of our operations through what used to be Dell Services but is now known as NTT Data.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are on a yearly basis.

Which other solutions did I evaluate?

We did an evaluation of many different solutions, primarily because we were moving from more on-premise to cloud-based solutions. So, as a result of going to the cloud, we looked at the Best of Breed in the cloud space.

Ultimately, we implemented two solutions. We use a Veeam cloud backup appliance solution and a leveraged TSM environment for our core operations provider. It was decided based on cost flexibility and technology richness.

What other advice do I have?

Because this solution is not feature-rich, we have looked at other solutions.

My advice for somebody who wants to implement this solution is to make sure that they understand the requirements. This includes the RTO (Recovery Time Objective) and the RPO (Recovery Point Objective). Based on the requirements, find the solution that is going to fit best for what they really want to invest in.

I would rate this solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Acronis Cyber Protect
January 2026
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Engineering Director with 51-200 employees
Real User
Mar 11, 2019
It has improved the efficiency of work

What is our primary use case?

Backing up the whole machine of the workstation.

How has it helped my organization?

It has improved the efficiency of work.

What is most valuable?

Active protection.

What needs improvement?

The manual is too simple.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
‎IT Software Engineer at a tech services company with 11-50 employees
Real User
Jul 24, 2018
It's possible to use the solution not only on-premise but also in some cloud environments

What is our primary use case?

I am using it for testing, to investigate the program.

What is most valuable?

For me, the valuable feature is that they are looking forward at some cloud integrations and to bring in some of their solutions for Azure and other clouds. It's possible to use the solution not only on-premise but also in some cloud environments that have been growing lately.

They also have a very big knowledge base and support. If you don't know something or something goes wrong, you can always find yourself a solution or contact help and receive good consultation.

What needs improvement?

They need to continue working on it to make it work more smoothly and faster.

What do I think about the stability of the solution?

I am satisfied with the stability.

What do I think about the scalability of the solution?

Scalability is good.

How is customer service and technical support?

I have been satisfied with technical support.

How was the initial setup?

The setup was average, not very hard but also not a one-click installation.

What other advice do I have?

it's better to search for a solution from among the top vendors. Acronis is one of them. In any environment you need a backup solution and protection for disaster recovery. You need to use a solution to back up your servers and Active Directory, etc. Acronis is quite a good solution for that.

The most important criteria when selecting a vendor are the vendor's reputation and the quality of the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Jason Bloom - PeerSpot reviewer
Owner at a tech company
Real User
Top 20
May 31, 2018
Takes a lot of the manual work out of replicating backups
Pros and Cons
  • "The ability to clone backups."
  • "I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."

What is our primary use case?

I use it for server backups and workstation backups and it performs pretty well.

How has it helped my organization?

It has taken a lot of the manual work out of replicating backups.

What is most valuable?

The ability to clone backups, to have backups replicated.

What needs improvement?

Better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

I use it for very small workstations to launch servers, so the scalability is good.

Which solution did I use previously and why did I switch?

We chose Acronis because it had better non-cloud backup features.

How was the initial setup?

The setup was very straightforward, it was easy. There weren't any complications to it.

What other advice do I have?

My most important criterion when selecting a vendor is the usual: pricing.

I rate this solution at eight out of 10. I don't think any backup solution is perfect, so I think eight is a fair rating for it.

Make sure you are looking for objectives for your backup. There are less expensive solutions out there. You really have to weigh what your backup objectives are in the first place.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user454233 - PeerSpot reviewer
Network Administrator at a educational organization
Video Review
Real User
Feb 22, 2018
It was very easy to set up, the reliability has been wonderful

What is our primary use case?

Our primary use case for Acronis Backup software is to back up our VMware environment. On a scale of 1 to 10, I would give this an 8. With our VMware environment it's very tricky to get everything backed up just like you need it. With Acronis software it was very easy to set up, the reliability has been wonderful. On a daily basis I know that the incremental backups are running properly. On the weekends the full backups are running efficiently. Any time I've had to contact support, whether it be a phone call or online chat, it's been very easy to get a hold of someone, and they work with you continually until you resolve whatever issue it is that you're having, and you feel comfortable with the resolution.

What is most valuable?

I would say my favorite feature with Acronis Backup software is creating one job that will backup all of our VM servers. We have about 50 servers and we need to get all of them backed up, and it keeps you from having 50 different backup jobs listed, backup tasks. You create one, and you go in, and you select all of the VMs that you want, or the ones that you don't want, you just leave them unchecked. Then, anytime you add in a new VM server to your environment it's very easy to just go in and add to that new server to the backup job that you already have, you don't have to create anything new, you just add it in, and you're good to go.

What needs improvement?

I don't see very many opportunities for improvement with this product. On a daily basis it's really easy to use and manage. There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything. Everything is green, there's no yellow, there's no red, and you have no idea. That can be a little bit frustrating. Other than that, it works really well. 

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user812175 - PeerSpot reviewer
Solutions Consultant at a tech company with 51-200 employees
Real User
Feb 5, 2018
It works with different types of partitions or different OSs
Pros and Cons
  • "​I have everything I need in the backup or in the partition. ​"
  • "It works with different types of partitions or different OSs."
  • "Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
  • "I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"

What is our primary use case?

I use it to basically backup my laptop and have several copies of it residing in different places. 

It performs awesomely. I have been super thrilled with the results. The GUI is easy to follow.

How has it helped my organization?

I have a backup and can restore. I just restored a backup a month ago. It saved me because it had lots of work/business-related documents that I needed. 

What is most valuable?

  • Ease of use
  • It works with different types of partitions or different OSs. 
  • I have a Mac and a Windows-based computer, and it performs with both equally as well.

What needs improvement?

I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc.

What do I think about the scalability of the solution?

I am a personal user, so scalability is not really relevant.

How are customer service and technical support?

I have never had the need for support.

Which solution did I use previously and why did I switch?

I was previously using the following:

  • Symantec, like P.q Magic.
  • Ghost, which is another competitor, for partitions and backup.
  • Something with Windows, like a basic backup solution and others.

A colleague of mine recommended Acronis Backup. He said, "You should try Acronis." This was when Acronis was not popular or common. Everybody was using the competitors' solutions. I tried it and it worked. 

How was the initial setup?

The initial setup is super easy and super easy to follow; straightforward. That is the benefit of the ease of use with Acronis solutions. 

What's my experience with pricing, setup cost, and licensing?

I like the pricing, and that it is easy to use and has performed well. 

Which other solutions did I evaluate?

I have tried other solutions, then I saw Acronis, and it did everything. It was an all-in-one solution for OS, Apple iOS, or Windows. Again, it was easy to follow. 

What other advice do I have?

Try all of the solutions in the market. You will see for yourself that Acronis is the easiest to use and stable. It has never failed on me. 

I have everything I need in the backup or in the partition. 

Most important criteria when selecting a vendor: Good support if I ever need it. Therefore I would know that I have someone to contact, especially when considering this is a backup, thus it is crucial for it work properly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
Jan 23, 2018
A very fast and reliable backup, which requires less management, but could support more types of storage
Pros and Cons
  • "It is a very fast and reliable backup, which requires less management and restores quickly.​"
  • "The user interface (UI) is easy to use."
  • "It is fast and easy for an image-based backup across all platforms."
  • "​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

What is our primary use case?

I have used it on a virtual server, as a backup server.

How has it helped my organization?

I do not worry that the backups are not running, or panic when a storm is coming through. It is a very fast and reliable backup, which requires less management and restores quickly.

What is most valuable?

It is fast and easy for an image-based backup across all platforms. The user interface (UI) is easy to use. We have a large virtualization infrastructure. Image backup is very important to us.

What needs improvement?

It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc. Veeam backup is integrated with many storage producers, but Acronis does not integrate that much.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

I would rate the technical support as a nine out of 10.

Which solution did I use previously and why did I switch?

Previously, I have used many different solutions. Now, I am using Veeam and Acronis.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We evaluated the VMware backup solution, Acronis, Symantec, and Veeam. However, we are now using both Acronis and Veeam.

What other advice do I have?

I would advise this product for the use of backup systems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.