Acronis Cyber Protect Reviews

It is used for backup. In terms of deployment, it has got the capability of both. It can be on-premise and on the cloud.

Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products.

We can also do instantaneous recovery of individual items, files, documents, etc. It also has good pricing and support.

I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing.

It should definitely be more stable, and it should support larger platforms. It can maybe support cross-cloud implementations.

I have been using this solution for at least five years.

It is stable, but it could be more stable.

It is scalable for medium to large environments but not for very large environments.

So far, we have provided this solution to about 15 to 25 customers. 

Technical support from Acronis is pretty good. It is world-class.

It has got very good and broad support.

Its installation is not very difficult. It is pretty straightforward. With a little guidance from the manuals and other resources, a regular skilled engineer can easily perform the installation. Of course, it is not suitable for a layman.

We have two engineers supporting it. We also have one Sales and Account Management person for managing the plans.

Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis.

I would definitely recommend Acronis to those who are starting out on the backup and recovery or want to migrate to and are looking for a fine-grain and stable solution. The good part is that you can still have the backup on the cloud. So, that would also take care of your offsite backup.

I don't have many comparison points. Based on whatever experience I've had on Acronis, I would rate it a nine out of 10.

Version 11.7 was good, but 12.5 is much more sophisticated. It does a lot of things that 11.7 didn't do, like protecting from ransomware. The structure and the organization of it is better than 11.7. In terms of backups, it works more efficiently. It takes less time to do the backups than 11.7 did, and a whole lot less time. From my perspective, it does what it's supposed to do. It backs up and secures my data.

If you get hit by malware and it says, "I'm gonna crash your machine in five minutes," or something like that, this software finds it out and recovers it right away. It restores your machine automatically to where it was. That's an enormous stride forward.

If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect.

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This might be a lack of understanding on my part, but it's difficult to purge old backups.

Also, there's something in it that detects ransomware. But it's detecting a program that runs in the background of my machine that it thinks is ransomware. But it's a printer equipment utility that runs in the background. I copied the link and put it in the "these are okay" section of the software, but it still gives me errors.

Scalability is great. All you need is a license and it will handle up to a 1,000 machines.

I'm very pleased with it. Support is wonderful, the people are great and they know their stuff. I even had one person supporting me on a Sunday afternoon when he was off work.

It was a Microsoft backup. The stuff that came with the file server, SPF 2008. It was absolutely awful compared to Acronis. Acronis is dedicated to doing backup.

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Version 11.7 was a pain to install on a workstation, but 12.5 is nothing. You go to a workstation, put the software in, and register the license, then it's done.

We are using it for backing up virtual servers in Azure. We are using it for backing up SharePoint, OneDrive, and Exchange Online.

The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it.

It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools.

We have been using it for about a year.

Most of our tech guys have access to it. We have about 23 engineers who have access to it.

My team has interacted with them, and it has been fine. I don't interact with them myself.

Its setup is very easy. You can do it by yourself. Everything is managed via the cloud, so you don't need to have a server to run it. It is very easy and very good.

You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig.

I would recommend this solution. I would rate it a nine out of 10.

Our primary use case for Acronis Backup software is to back up our VMware environment. On a scale of 1 to 10, I would give this an 8. With our VMware environment it's very tricky to get everything backed up just like you need it. With Acronis software it was very easy to set up, the reliability has been wonderful. On a daily basis I know that the incremental backups are running properly. On the weekends the full backups are running efficiently. Any time I've had to contact support, whether it be a phone call or online chat, it's been very easy to get a hold of someone, and they work with you continually until you resolve whatever issue it is that you're having, and you feel comfortable with the resolution.

I would say my favorite feature with Acronis Backup software is creating one job that will backup all of our VM servers. We have about 50 servers and we need to get all of them backed up, and it keeps you from having 50 different backup jobs listed, backup tasks. You create one, and you go in, and you select all of the VMs that you want, or the ones that you don't want, you just leave them unchecked. Then, anytime you add in a new VM server to your environment it's very easy to just go in and add to that new server to the backup job that you already have, you don't have to create anything new, you just add it in, and you're good to go.

I don't see very many opportunities for improvement with this product. On a daily basis it's really easy to use and manage. There are some frustrating things. One in particular is when you're looking through your logs from the previous night's jobs and you see a warning, and you go in, and you try to dig through to find what exactly the warning meant, and you can't find anything. Everything is green, there's no yellow, there's no red, and you have no idea. That can be a little bit frustrating. Other than that, it works really well. 

I think just the part that is, we can configure the system. It's backing it up, every computer, as we went. The parameters, and automatically, the program does it.

No, just the main point is we got to back up all the information in real time. That's the point.

Well, maybe in the installation part, got to do it just a little bit ... Maybe in the

installation part, if you can avoid a few things. Maybe the skip...The computer can back it up, each computer, without the username and password of the computer.
You are taking part of Microsoft Windows in order to do that thing, but if Acronis is managed through a license, can be installed without the Windows part. The security Windows part.

Do you know what I mean?

Each license has a number -- a really big number -- so Acronis can work without the Windows security. That's a very good point.

So it's gonna be faster and you will avoid a lot of problems of installation, because a lot of people don't have the technical knowledge to do it. So it's hard sometimes for the persons to do it. If you avoid that part, it's gonna be faster.

Since January 2017.

No.

I think it's really scalable for a program.

Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows here because some computers have Windows 10 Home Edition, and others ones have Windows Professional Edition.

Each computer works differently with the program, because some ones are in Windows Home and some ones in Windows Pro, so the installation works differently. That's why I had to call technical support in the beginning.

Yeah. Let me tell you this. I've been working at my company for a short time, and before I worked for them, they were using Carbonite.

Carbonite doesn't back up the full information. It's a real expensive solution, and then when you try to get your information through their servers, it has a cost.

Instead, you are paying a contract by year.

How to manage the program is real easy and really fast. I don't have a

problem.

But, I told you, if the person doesn't have knowledge about networking, like what is IPRs, and what is the domain name, and very technical issues or information, that person will have a problem.

If you are the owner of the information, and even when you need it faster, you have to pay for the information, come on. It's ridiculous what they are asking for.

A few solutions, even a freeware solution, I think

The most reliable solution that I found, it was Acronis because of the program, which is why I would choose Acronis.

I'd check what the program doing, and I check Acronis do it, and the same point.

Nobody referred me to or gave me information about Acronis. I found it on the internet, and I start to read what the Acronis is capable of doing.

The way I chose Acronis is easy, because I saw a few demos that showed me how the program works.

So, with that showing, or that demo, that's why we chose Acronis.

It's really important that people have, for example, those videos or that information visually, because --

If you do not explain visually what the program doing, meaning if
people are not familiarized with software, and they won't comprehend what the program is doing.

Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops.

The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it.

I have been using this solution for quite a while. We have two clients who use it at present.

In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that. However, for mid-level issues, I'd give them a six out of ten. They take a long time to provide solutions.

Setting up the backup server is quite a complex process. There is a bit of a learning curve. You have to make sure that all your services are up and that the actual machine is up and running. If the machine goes down, then you won't have any visibility into what is actually happening.

The installation of the product is not as hard as the configuration process. For instance, the licensing can be quite daunting because you still need a cloud license or access to a cloud portal. This is the old legacy portal where you have to upload the license file and then register it directly from there or download a registered file that you can upload onto the machine. This would then activate the machine. If you only want to do a local backup or backup to local storage, it will work fine. However, if you try to attach cloud storage to it, then another level of complexity will come into play.

Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option.

However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost.

If you don't want to run everything off of the cloud because you're concerned that Acronis Cloud might go down for days, Acronis Backup is a good option. It is an on-premises solution. However, it's a legacy version and is not really Acronis' mainstream product.

Overall, I would give Acronis Backup a rating of six out of ten.

We sell Acronis to our clients globally in India, Germany, Canada, the United States, London, Singapore, Malaysia, and Dubai. We are a gold partner for Acronis worldwide and are one of the biggest resellers in India.

We do cloud, on-premises, and hybrid deployments. We use this solution to assist our clients with creating multiple backups of their data. The first backup is a live copy, the second is a copy kept on their local storage, and the third backup is stored by us in the cloud. 

One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration. They also include cyber security features within the cloud. 

One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup. This is something that is currently being worked on by Acronis.

A second improvement would be to support SAP databases as integration with SAP. Although Acronis do support SAP databases and a backup of complete servers as an image-level backup or volume-level backup is possible, this requires the use of certain scripts.

We have been using this solution for seven years. 

In the past seven years of using Acronis, we have not had any instability issues or lost any data that we were unable to restore. 

This is definitely a scalable product. You could backup up to 200 terabytes. There is no limitation from an infrastructure perspective.

Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are offered first preference.  

This is a simple product and the setup of the backup can be done in 30 minutes. An infrastructure does not need to be set up to complete the setup. The setup involves creating a console, installing agents and beginning the backup.

This is a good product that is easy to use, simple, and has good security as most of the data centers are certified. 

I would suggest that organizations that are considering using this product, sign up for a 30-day trial to do a complete evaluation. 

While using this solution for my customers over the past seven years, data loss and other disasters have been prevented. Where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information. 

I would rate this solution a nine out of ten.

We use this solution to backup some core, critical systems in our primary data center.

The most valuable feature is its consistency. It is an established product.

I feel like this product a little bit locked in the past.

This is not a feature-rich solution.

I would like to see a more SaaS-based solution, perhaps more cloud-centric. Essentially, keeping in lock-step with the other companies out there doing platform (PaaS) or software (SaaS) as a service, solutions.

We would like a more cutting edge, cloud-based DR solution that uses, for example, compression algorithms to make sure that backups run faster.

It is a stable product.

I have never had scalability problems with it.

I have not directly spoken with technical support.

We leverage all of our operations through what used to be Dell Services but is now known as NTT Data.

Our licensing fees are on a yearly basis.

We did an evaluation of many different solutions, primarily because we were moving from more on-premise to cloud-based solutions. So, as a result of going to the cloud, we looked at the Best of Breed in the cloud space.

Ultimately, we implemented two solutions. We use a Veeam cloud backup appliance solution and a leveraged TSM environment for our core operations provider. It was decided based on cost flexibility and technology richness.

Because this solution is not feature-rich, we have looked at other solutions.

My advice for somebody who wants to implement this solution is to make sure that they understand the requirements. This includes the RTO (Recovery Time Objective) and the RPO (Recovery Point Objective). Based on the requirements, find the solution that is going to fit best for what they really want to invest in.

I would rate this solution a six out of ten.