Acronis Cyber Protect Reviews

I use this product to back up files and data across our LAN. I'm doing a new backup every month, and you can archive these monthly backups.

The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using. I do full backups about once a month and differential ones most days. The fact is that it's very easy to cut out the middle ones and just keep the last differential, thus reducing the space usage.

It comes with a few extra tools that I use from time to time, such as a disk-clone utility.

The backup process is reasonably speedy. It finished the backup in a reasonable amount of time, ready to work the next day.

This solution would not scale well in a large environment.

It could have a better ability to manage backups over a longer period.

I have been using Acronis Backup for approximately five years.

I have not experienced any problems with performance or stability. 

I haven't used it in a large environment but certainly, it works well enough in the environment that we have here. We have approximately six users. It is not the type of product that would be well-suited for a large environment.

I have experience with Arcserve and another backup solution.

For a smaller environment, which is what we have now, Acronis is fine.

We pay a yearly subscription fee and the pricing is reasonable.

My advice for anybody who is considering Acronis is that it's a good product and fairly easy to keep up to date.

With respect to compatibility, with backups, you can usually read from version to version. Perhaps it has the ability to merge backups, which would be helpful when trying to manage backups over long periods.

In general, I am pretty satisfied with this product. I can't think of anything that I've needed that it doesn't have.

I would rate this solution an eight out of ten.

We primarily use the solution as backup and recovery.

The product is very easy to use.

It's quite stable.

The solution is very flexible. 

Its feature set is well balanced.

The initial setup is very straightforward and the deployment is very fast.

The licensing model is very good.

The solution is on-premises and therefore is not very scalable. 

The solution already covers all of the requirements I need. I don't recall missing a feature or capability.

The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me.

We've been uisng the solution for 12 years. It's been over a decade at this point. We have quite a bit of experience with it.

The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution isn't scalable. It's a set size as an on-premises device.

On an administrative level, three people are on the solution.

We do not plan to increase usage. Using this solution is a bit of a special case within the company.

Our company mostly uses Veam. Only I am using Acronis within our organization.

The initial setup is not overly complex or difficult. It's easy and very straightforward.

The deployment is fast. It only takes about 20 minutes or so.

I handled the implementation myself. I did not need the assistance of an implementor or consultant.

There is a one-time purchase of the product. After that, users only have to pay renewals on maintenance and support. I like the licensing model.

You are paying for very good value. Everything is well balanced. For me, in this case, the pricing is justified. It's worth the price tag.

We are using the latest version of the solution.

I'm responsible for fast and dedicated, fair infrastructure, which is on-premise. I'm using Acronis for Windows 10 and in the company, I'm using the Acronis for ESXi to make backups for virtual machines.

I'd rate this solution at a nine out of ten. We've been very pleased with the capabilities.

Up to now, it was fantastic. Whenever we had a problem, we just restored the image. Every first of the month I'm doing a full image backup, and every day of the month a differential backup.

The improvement is that if something happens, I can go back very quickly. I keep all my data in different locations. The partition where I'm using the image, it's actually like an engine. So, if something happens, I just put the engine back and get back to work very, very quickly.

I use the backup recovery for work station, for server, and disk director.

I also like the fact they provide real support. I have human support, which is very important, and they've really improved.

The software is very, very flexible, there are a lot of options. I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup. I can do incremental or differential. And there is the Universal Restore, which is less and less important today, but it's still there.

Recently there was an event where I thought everything was working OK but, in part, the image wasn't good. It didn't give me a message telling me that the image didn't work properly. But that's very rare. Usually the backup works fine.

I would prefer that they not change the interface every time there is a new release. The best one was actually the one from 2009. It was very easy to use. But I just bought the server, 12.5, a couple of weeks ago. I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it. It's very, very complicated.

And you know, at the end of the day, we want things to work seamlessly, to work really quickly and easy. It's a shame they're making all these changes. We don't need them. They should improve the program without changing all these things, just add things.

If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good.

I can't really say, as I'm just using it for myself.

Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago because it was a disaster. There were people who barely knew what they were talking about. Recently, I've had a very good technician, very proactive, and I'm very happy with them.

Previously I used Ghost from Symantec. I also tried other products at the same time just to make sure I was making the right decision. No question that the Acronis is better than everyone else.

Backup and recovery are the main things for us. We backup using the incremental feature every two weeks. We use the full backup feature for external hard drives. They usually fill about 5 Terabytes. We then switch them out for storage offsite and it works really well for us.

It is fast and everything is consolidated in one place. It's easier to use than Symantec, our previous solution. It's just easier and everything is all in one place.

If we get more servers, there are options, moving forward, to upgrade to "Advanced" where everything is on one dashboard. This is something we have been looking at as we grow.

I can't really think of anything right now, sorry. I feel like I'm missing something.

We have been using this since the end of 2015.

We haven't had any issues with stability so far.

In terms of scalability, there have been no issues so far. I do like that we have options going forward with "Advanced", where will be have everything on one dashboard.

In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they answered all the questions that we had. It was near the beginning of the process, so I don't remember exactly what the issue was, but I do remember that it was good.

We were using Symantec Backup Exec. We switched when we had someone come in and manage all of this for us. It was a solution that they had chosen when we had enough people here that we could cover it on our own.

We found that we just didn't like the previous solution. With this solution, it's easy to switch out the backups. We are using the hard drives. With Symantec, you had to go through and figure out how to switch things. You had to bring in old hard drives with the old backup files on them. It didn't always read the old backup files, so we would have a heart attack. It just wasn't worth using.

The setup was pretty straightforward. We didn't have any problems at all with it.

I don't have anything crazy and specific to say about it. If you go through testing bookmarks for your version, you wouldn't really have to contact support much unless you had something that's extremely detailed. Our setup here, for example, is pretty simple and we try to keep it that way. We have one for each server and it just does everything on its own.

Any questions that we have can just be answered by looking on the web. The answers are all right there for you to find in general.

Compared to what we had before, we now have ease of use. I can't say enough for that. It’s one of those things where you do your server checks and I always check it just to make sure everything's running. This has never really been the problem that we had. That's what we wanted. We wanted something that's reliable, going to do its job, and we won't have to worry.

We are using Acronis Backup for backups of our data. For example, backups of Office 365 and other data.

Acronis Backup can be deployed on the cloud and on-premise.

The most valuable feature of Acronis Backup is the data recovery and restoration details.

Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier.

I have been using Acronis Backup for approximately one year.

I have eight customers using Acronis Backup and each has approximately 3,000 employees.

The support from Acronis Backup can improve because when I have an issue it sometimes takes them five days to have a solution.

There are monthly fees to use Acronis Backup.

I rate Acronis Backup a seven out of ten.

We have used Acronis Backup for VMware, Nutanix, Hyper-V host, and physical servers.

We are currently using version 15. The solution is deployed on-premise. We haven't tried to integrate with other solutions.

Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface.

The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery.

Support could be improved. For complex cases, support should be available quickly and without any delay.

I have been using this solution for more than three years.

The solution is stable.

Technical support is responsive. In some cases, if it is complex, then it goes to level one of support, and that takes time. It could be faster.

The license is a perpetual license. The cost is an area for improvement.

I would rate this solution 8 out of 10.

I would recommend this solution. It is suitable for organizations of every size and for any sort of platform, like Nutanix, a hypervisor, VMware, or Hyper-V.

I use Acronis Backup to make images of the systems, mostly for the servers, but some workstations as well. In some of the systems, we have enabled the disaster recovery option and the SQL Backup.

For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible.

We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly.

I have been using Acronis Backup for one and a half years.

We had some difficulties with the child copies but after we fixed them the solution was stable. It does a good job.

The solution is scalable. However, any cloud storage is more flexible than an on-premise solution.

The technical support needs some improvement. Although I haven't been requiring any support lately, I do not know how they are now. Initially, I had some issues with the response which was not very good, they were not quick. The support agent was requesting a lot of information that you had to send in order for them to check on the issue, instead of focusing on resolving the issue. It was a hassle.

The installation is not difficult. There is a process of registration that you have to complete. When you install Acronis Backup, you have to do a registration of the endpoint to allow it to register on the portal. For that, you need to have the credentials and login, and sometimes it's a hassle. I understand there's no other way around the registration, it has to be done this way.

After you install Acronis Backup, it has an option to update the agent automatically. After you are done with your first backup you can forget about the solution. It will prompt you if you need to do any maintenance or updates. There is not much maintenance.

The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity. 

There are a lot of options available. There are additional security options you can add, such as malware protection.

It's a good idea to have a backup locally and in the cloud. 

I rate Acronis Backup an eight out of ten.

Server backups, including all of our VMWare servers and a few physical Windows Servers. 

I don't worry that the backups aren't running or panic when a storm is coming through; it just reassures us because we've  seen what it's doing, what it can do, and that it's doing what we're asking it to do. For example, if somebody deletes a file out of their Home folder or a shared folder, then knowing that I've got it and that I can get it back fairly quickly is important. Also, if a VM server were to go down we would be able to recover.  It's just that sense of security and peace of mind.

My favorite feature is that we use it for backing up our VMware environment and then, we just have a few physical servers. I like that I can configure a single backup so as to backup all the VM servers. I also like that it gives you a place for backing up to multiple locations of all the backup jobs/plans.

Other features such as setting up the vaults, email notifications, restoring a full VM, restoring just down to files and folders (once you know exactly how to do it, it's very easy and quick to do) are also valuable. So, there are a lot of things that I really like about it.

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We have been using this solution for almost a year now.  I'm not sure about the improvements aspect because it has been a learning experience for me. However, I know that any time I've come across an issue with it, I open a case with support by calling  or starting a chat session and they help me figure it out.

A lot of the times, it was just something that I was doing wrong. Setting everything up has been fairly easy. In terms of monitoring it, most of the issues that I've had were on the user's side, for example for the restoring part, I was doing it the wrong way. However, once they walked through with me and showed me exactly how I needed to do it, then it worked perfectly. 

I have not experienced any stability issues. I had to add some more RAM to my Management Server, and then I had some issues with my Synology NAS, but other than that, no other issues were experienced.

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It seems like I haven't had any issues since I added the RAM to the Management Server, but it does seem to start being sluggish because I have it running on a Windows 7 machine. So, I'm considering trying to move it over to a true server (either a 2008 or 2012 Server) and then, to update that. However, it hasn't been an issue since I added the RAM. We added three physical machines that we're backing up now. It was super easy. Once we had the lessons, added that in and got those backed up really quick. That was really nice. We know, at any point, if we have a VM or a physical server that we need to add to make sure it's getting backed up, we know exactly what we need to do and that it's very capable of handling it.