Acronis Cyber Protect Reviews

I use it to back up my home laboratory. I use it to back up my demo lab and secure my data.

For me, the cost is a significant advantage.

Acronis Cyber Protect should support immutability storage and user support for immutability and Air Gap. These features would be beneficial. 

I have been using this solution for four years or more. 

I would rate the stability a seven out of ten.

I would rate the scalability a seven out of ten.

I fix the problems by myself.

The initial setup was straightforward for me. I'm technical, so it was easy. It took about an hour to protect my servers and registration service.

For maintenance, I'm the only administrator, so just me.

The solution offers a classic price, and I'm okay with it.

I've worked with various products, such as Networker, NetBackup, and others.

I use them all simultaneously.

I would recommend Acronis to other users. Overall, I would rate the solution an eight out of ten. There is room for improvement. 

We use this solution to backup some core, critical systems in our primary data center.

The most valuable feature is its consistency. It is an established product.

I feel like this product a little bit locked in the past.

This is not a feature-rich solution.

I would like to see a more SaaS-based solution, perhaps more cloud-centric. Essentially, keeping in lock-step with the other companies out there doing platform (PaaS) or software (SaaS) as a service, solutions.

We would like a more cutting edge, cloud-based DR solution that uses, for example, compression algorithms to make sure that backups run faster.

It is a stable product.

I have never had scalability problems with it.

I have not directly spoken with technical support.

We leverage all of our operations through what used to be Dell Services but is now known as NTT Data.

Our licensing fees are on a yearly basis.

We did an evaluation of many different solutions, primarily because we were moving from more on-premise to cloud-based solutions. So, as a result of going to the cloud, we looked at the Best of Breed in the cloud space.

Ultimately, we implemented two solutions. We use a Veeam cloud backup appliance solution and a leveraged TSM environment for our core operations provider. It was decided based on cost flexibility and technology richness.

Because this solution is not feature-rich, we have looked at other solutions.

My advice for somebody who wants to implement this solution is to make sure that they understand the requirements. This includes the RTO (Recovery Time Objective) and the RPO (Recovery Point Objective). Based on the requirements, find the solution that is going to fit best for what they really want to invest in.

I would rate this solution a six out of ten.

I think just the part that is, we can configure the system. It's backing it up, every computer, as we went. The parameters, and automatically, the program does it.

No, just the main point is we got to back up all the information in real time. That's the point.

Well, maybe in the installation part, got to do it just a little bit ... Maybe in the

installation part, if you can avoid a few things. Maybe the skip...The computer can back it up, each computer, without the username and password of the computer.
You are taking part of Microsoft Windows in order to do that thing, but if Acronis is managed through a license, can be installed without the Windows part. The security Windows part.

Do you know what I mean?

Each license has a number -- a really big number -- so Acronis can work without the Windows security. That's a very good point.

So it's gonna be faster and you will avoid a lot of problems of installation, because a lot of people don't have the technical knowledge to do it. So it's hard sometimes for the persons to do it. If you avoid that part, it's gonna be faster.

Since January 2017.

No.

I think it's really scalable for a program.

Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows here because some computers have Windows 10 Home Edition, and others ones have Windows Professional Edition.

Each computer works differently with the program, because some ones are in Windows Home and some ones in Windows Pro, so the installation works differently. That's why I had to call technical support in the beginning.

Yeah. Let me tell you this. I've been working at my company for a short time, and before I worked for them, they were using Carbonite.

Carbonite doesn't back up the full information. It's a real expensive solution, and then when you try to get your information through their servers, it has a cost.

Instead, you are paying a contract by year.

How to manage the program is real easy and really fast. I don't have a

problem.

But, I told you, if the person doesn't have knowledge about networking, like what is IPRs, and what is the domain name, and very technical issues or information, that person will have a problem.

If you are the owner of the information, and even when you need it faster, you have to pay for the information, come on. It's ridiculous what they are asking for.

A few solutions, even a freeware solution, I think

The most reliable solution that I found, it was Acronis because of the program, which is why I would choose Acronis.

I'd check what the program doing, and I check Acronis do it, and the same point.

Nobody referred me to or gave me information about Acronis. I found it on the internet, and I start to read what the Acronis is capable of doing.

The way I chose Acronis is easy, because I saw a few demos that showed me how the program works.

So, with that showing, or that demo, that's why we chose Acronis.

It's really important that people have, for example, those videos or that information visually, because --

If you do not explain visually what the program doing, meaning if
people are not familiarized with software, and they won't comprehend what the program is doing.

We can backup all hosts and clusters. We have saved massive drive space and shortened data transfer time to offsite due to the 8:1 ratio of the de-duplication and changed block tracking. Recovery is easy and can be done by any of the help desk techs with very little training.

• Centralized Management
• De-Duplication
• The ability to write to a 2nd backup location, including tape drive
• The ability to mount SQL databases
• The ability to stand up a VM from TIB file
• Converting physical to Virtual and vise-versa
• Boot and backup any volume regardless of OZ
• Image or file recovery and database recovery including mailbox
• Universal restore

There are many more features, but those for the money are outstanding.

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MS Exchange and SQL backups are a little slow and odd to setup. But once setup they do work, including transaction logs.

None. Very Stable.

None.

Customer Service:

Scale of 1-10, a solid 9!

Technical Support:

7

Symantec Backup Exec. Throughput issues and support issues. No real VMware support that's helpful.

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Very easy to setup.

In-house.

We sell Acronis to our clients globally in India, Germany, Canada, the United States, London, Singapore, Malaysia, and Dubai. We are a gold partner for Acronis worldwide and are one of the biggest resellers in India.

We do cloud, on-premises, and hybrid deployments. We use this solution to assist our clients with creating multiple backups of their data. The first backup is a live copy, the second is a copy kept on their local storage, and the third backup is stored by us in the cloud. 

One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration. They also include cyber security features within the cloud. 

One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup. This is something that is currently being worked on by Acronis.

A second improvement would be to support SAP databases as integration with SAP. Although Acronis do support SAP databases and a backup of complete servers as an image-level backup or volume-level backup is possible, this requires the use of certain scripts.

We have been using this solution for seven years. 

In the past seven years of using Acronis, we have not had any instability issues or lost any data that we were unable to restore. 

This is definitely a scalable product. You could backup up to 200 terabytes. There is no limitation from an infrastructure perspective.

Acronis offer good support which is available 24 hours a day, seven days a week. As we are a gold partner, we are offered first preference.  

This is a simple product and the setup of the backup can be done in 30 minutes. An infrastructure does not need to be set up to complete the setup. The setup involves creating a console, installing agents and beginning the backup.

This is a good product that is easy to use, simple, and has good security as most of the data centers are certified. 

I would suggest that organizations that are considering using this product, sign up for a 30-day trial to do a complete evaluation. 

While using this solution for my customers over the past seven years, data loss and other disasters have been prevented. Where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information. 

I would rate this solution a nine out of ten.

We are a solution provider and Acronis Backup is one of the products that we implement for our clients. We have one management server, 20 servers with agents, and between 15 and 20 workstations that we take regular backups of. All of these backups are stored on tape.

The web-based interface makes it easy to use.

The popularity of the product means that many people are familiar with it, which is helpful. For example, the company that supplies our hardware also deals with Acronis.

One of my clients is using version 11.7, which I feel has quite a few bugs and is not easy to work with. I always recommend that my clients upgrade to version 12.5. It is much more stable and better than the older version.

When an error occurs, the information is not always easy to understand and these messages should be made more clear. Because our system is not connected to the internet, we cannot use the incorporated links to the knowledge base.

I have been dealing with Acronis Backup for about six years.

We had some problems in the beginning when it came to getting all of our clients running the way we wanted, but once you get it implemented properly, it is quite stable. For the past few years, it has been running without a problem.

Our installation base is not very large, at 20 servers, and 15 to 20 workstations, although I have also worked with the virtual hosts and virtual machines. From what I have seen, the scalability has been very good. The majority of our clients are medium-sized businesses.

I have been in touch with technical support and the last time, at least, was very good. We did get put in contact with a very good person who was able to help us. However, I know that my colleague had some problems a few years ago, so it might depend on who you get for support. Also, if you escalate the ticket to level two or level three support then it will be good.

The initial setup is quite straightforward. My colleague handled the implementation and from what I could see, it was quite fast and there were no issues. On person is suitable for deployment.

Before one of my recent clients choose Acronis Backup, I was looking to see if there any other products that were preferable. However, my client ultimately preferred Acronis. 

My advice to anybody who is considering this solution is that they are a well-known product, and you can find a lot of information about it online if you search the knowledge base and forums. There are a lot of people who have a lot of experience with it. In fact, the biggest lesson that I have learned from using it is that if I run into problems then I can find answers by searching the internet.

Acronis Backup is the kind of product that is quite easy to get started with, as it is pretty straightforward. The user interface is easy to understand, except for the trouble we have when it comes to reading the error messages.

I would rate this solution a seven out of ten.

Up to now, it was fantastic. Whenever we had a problem, we just restored the image. Every first of the month I'm doing a full image backup, and every day of the month a differential backup.

The improvement is that if something happens, I can go back very quickly. I keep all my data in different locations. The partition where I'm using the image, it's actually like an engine. So, if something happens, I just put the engine back and get back to work very, very quickly.

I use the backup recovery for work station, for server, and disk director.

I also like the fact they provide real support. I have human support, which is very important, and they've really improved.

The software is very, very flexible, there are a lot of options. I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup. I can do incremental or differential. And there is the Universal Restore, which is less and less important today, but it's still there.

Recently there was an event where I thought everything was working OK but, in part, the image wasn't good. It didn't give me a message telling me that the image didn't work properly. But that's very rare. Usually the backup works fine.

I would prefer that they not change the interface every time there is a new release. The best one was actually the one from 2009. It was very easy to use. But I just bought the server, 12.5, a couple of weeks ago. I had to call one of the technicians to help set it up. It was so complicated. And I still don't know how to use it. It's very, very complicated.

And you know, at the end of the day, we want things to work seamlessly, to work really quickly and easy. It's a shame they're making all these changes. We don't need them. They should improve the program without changing all these things, just add things.

If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good.

I can't really say, as I'm just using it for myself.

Recently, fantastic. I'm very happy with them. I actually complained to the head office a few times two years ago because it was a disaster. There were people who barely knew what they were talking about. Recently, I've had a very good technician, very proactive, and I'm very happy with them.

Previously I used Ghost from Symantec. I also tried other products at the same time just to make sure I was making the right decision. No question that the Acronis is better than everyone else.

We use the solution for backup.

Universal Restore is valuable to us. It allows us to restore two dissimilar hardware. It creates a DR scenario for smaller clients.

The support and documentation must be improved. It's hard to find information. The portal is a little bit finicky. We must search for exactly the right thing, or it is difficult to find solutions.

I have used the solution for two years.

I rate the tool’s stability an eight out of ten.

I rate the tool’s scalability a nine out of ten since it is cloud-based. The biggest difficulty is how different backups created by different user accounts cause segregation. It causes issues sometimes in restoration. The solution is suitable for SMEs. It gets quite difficult to manage over a certain size.

We have used Azure Site Recovery a little bit. Acronis is a better product, though.

The initial setup can be painful if someone has no experience using the tool. It is not 100% intuitive. However, we do it a lot. So, it is fairly simple for us. The product is cloud-based.

I rate the pricing a seven out of ten on a scale where one is high, and ten is low.

It is frustrating when we cannot find the right information when something goes down. Overall, I rate the solution a seven out of ten.