I use it to back up my home laboratory. I use it to back up my demo lab and secure my data.
Product Manager at Midtown
Suitable for backing up and securing data and straightforward installation
Pros and Cons
- "For me, the cost is a significant advantage."
- "Improved support for immutability and Utility AirGAP could be beneficial."
What is our primary use case?
What is most valuable?
For me, the cost is a significant advantage.
What needs improvement?
Acronis Cyber Protect should support immutability storage and user support for immutability and Air Gap. These features would be beneficial.
For how long have I used the solution?
I have been using this solution for four years or more.
Buyer's Guide
Acronis Cyber Protect
December 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
How are customer service and support?
I fix the problems by myself.
How was the initial setup?
The initial setup was straightforward for me. I'm technical, so it was easy. It took about an hour to protect my servers and registration service.
What about the implementation team?
For maintenance, I'm the only administrator, so just me.
What's my experience with pricing, setup cost, and licensing?
The solution offers a classic price, and I'm okay with it.
Which other solutions did I evaluate?
I've worked with various products, such as Networker, NetBackup, and others.
I use them all simultaneously.
What other advice do I have?
I would recommend Acronis to other users. Overall, I would rate the solution an eight out of ten. There is room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a hospitality company with 10,001+ employees
Scalable and easy to install
Pros and Cons
- "The solution was easy to install and to deploy."
- "It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
What is our primary use case?
We make use of the standalone version. The server and the box are compliant when it comes to the backup.
What needs improvement?
It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system.
As we are going for CD, it would be nice to have external storage connectivity.
The ability to integrate with different platforms should be added as a feature. It would be nice to have the restoration also from the server itself.
For how long have I used the solution?
We have been using Acronis Backup for two years or more.
What do I think about the scalability of the solution?
The solution does not need to be scaled. It suits my business needs.
How are customer service and support?
We have not had occasion to contact technical support.
How was the initial setup?
The solution was easy to install and to deploy. Everything was good.
What about the implementation team?
One can do the deployment on his own.
There is no need for a technical team.
What's my experience with pricing, setup cost, and licensing?
Our licenses come with a one-time yearly subscription fee.
What other advice do I have?
The solution is deployed locally.
The solution suits my business needs. It works perfectly for me. There is no need for updates or added features.
I would recommend the solution to others.
For the moment, we use the solution solely for our servers. We are talking around 20 users.
I rate Acronis Backup as a nine or ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Acronis Cyber Protect
December 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Co-Owner at Angels Dtp
Works in the background and lets me easily recover from accidental file deletions or other errors
Pros and Cons
- "The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
- "When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
What is our primary use case?
I use the basic Acronis solution to back up all of my drives. I have a desktop and a laptop, with several hard drives attached to them.
How has it helped my organization?
In difficult situations, where something was accidentally erased or there was another kind of error, I can return to the latest backup and recover. For me, it's been very successful and very effective.
What is most valuable?
The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it. I just get a notice that it's successfully backed up.
What needs improvement?
When I first started using Acronis, I found it a little bit confusing when it came to the configuration.
Sometimes I have a problem where my settings need to be reset. However, I have been using it for so long that I know what I have to do it fix them.
For how long have I used the solution?
I have been using Acronis for between three and four years.
What do I think about the stability of the solution?
This is a stable solution, other than the occasional problem that I have with needing to reset the settings.
How are customer service and technical support?
Technical support is excellent. When I needed help, in the beginning, they did it with a remote connection. They were able to log into my system, take care of the problem, and explain what they did.
I have been in contact with them from time to time and they are still excellent.
How was the initial setup?
I needed help from technical support in the beginning when I first started working with it.
What's my experience with pricing, setup cost, and licensing?
The cost of updates is less than $100 USD yearly. If you don't update it then there are no additional charges.
What other advice do I have?
My advice for anybody who is implementing Acronis is to contact support if they have any trouble. I would definitely recommend them. As it is now, this is a product that I am satisfied with the way it is, and I cannot think of any additional features that I would need.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Desktop Support
Universal Restore allows you to reimage a computer without having to have all the drivers
Pros and Cons
- "I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
- "It does not delete locked files."
What is most valuable?
I've reimaged servers and been back up and running in exactly no time with the completely new hardware.
The Universal Restore allows you to reimage a computer without having to have all the drivers. It allows you to boot the machine; once you get the machine up and running, then you can install the drivers.
Click Here For a Free 30-Day Fully Functional Trial of Acronis Backup v12.5
What needs improvement?
It doesn't seem to do the following on the server but it does so on the work station: It does not delete locked files. So I created a small batch file that, after the backup, I go in and I run. That deletes all the extraneous lock files. I tried running the batch file automated but it would not run for some reason.
What do I think about the scalability of the solution?
I keep five months of full images of the server. And my work station, I keep three copies, three months' worth. And I backup my data separately. All the data is on a server and nothing is on the computer.
I backup data daily, five copies of it. Every five days, I overwrite the first one. So I've got five days of data, and three days of images and of the workstation, and five copies of the server image. I do it automated every month and I've never had a problem.
Which solution did I use previously and why did I switch?
I've used all of them. I've used Norton Ghost, and years and years ago something called FastBack. Norton Ghost is really the only other one, but my experience is there are more problems with using it than Acronis.
How was the initial setup?
Very simple. I can create a backup program in just in minutes because I know the program so well. It is very easy to set up if you know anything about computers, and even if you're not familiar with computers.
It takes me no time at all and the backup procedure is pretty much straightforward, depending on how complicated your system is.
I'm using the pro version. Personally, I think that the home version is more complicated to set up than the professional version, for some reason. You would think it would be the other way around.
Click Here For a Free 30-Day Fully Functional Trial of Acronis Backup v12.5
What other advice do I have?
Buy it. Simple. It's the best backup. I've used it to restore a number of machines without any trouble at all. It's very simple with a hard drive. It makes it much easier if you have a complete new system.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Security and Compliance Engineer at a retailer with 501-1,000 employees
Nearly set-and-forget for Server Live Imaging
Valuable Features
Live System Imaging – Zero Downtime.
Improvements to My Organization
The key for me at the time was allowing my Engineers to have their weekends free vs rotating them through a schedule so that servers were taken offline and imaged during the change window. Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families. In this instance, showing the team that I valued their personal lives and was willing to pay to insure their quality of life resulted in a dedicated team that was thankful and produced more.
This organization also highly mission critical server applications where RTO was very low. We did use Load Balancers and other technologies, but for a catastrophic failure this solution presented an RTO of roughly 1 Hour (depending on the size of the server) although often less. It became routine to run an off cycle image before any major physical server upgrade, thus improving the speed from development to QA to production. Developers could be less leery of major changes knowing that the back-out was quick and reliable.
Room for Improvement
There can be inconsistencies between builds in terms of the product working with one NIC or another, especially on newer generation servers. Usually downloading the latest bits solved, though. A minor nit, but it’s the only gripe I’ve had to date.
Use of Solution
7 Years.
Deployment Issues
None.
Stability Issues
None.
Scalability Issues
None.
Customer Service and Technical Support
Customer Service:
Excellent.
Technical Support:Excellent.
Initial Setup
Relatively Straightforward. We needed to create an in house script to purge old images (vs using something like a product retention setting). This may have been corrected in subsequent versions.
Implementation Team
In-House.
ROI
Somewhat difficult to quantify. The key for me at the time was allowing my Engineers to have their weekends free vs rotating them through a schedule so that servers were taken offline and imaged during the change window. Post-implementation, this fell to zero and boosted morale by allowing the engineers to enjoy their weekends with their families. In this instance, showing the team that I valued their personal lives and was willing to pay to insure their quality of life resulted in a dedicated team that was thankful and produced more.
This organization also highly mission critical server applications where RTO was very low. We did use Load Balancers and other technologies, but for a catastrophic failure this solution presented an RTO of roughly 1 Hour (depending on the size of the server) although often less. It became routine to run an off cycle image before any major physical server upgrade, thus improving the speed from development to QA to production. Developers could be less leery of major changes knowing that the back-out was quick and reliable.
Pricing, Setup Cost and Licensing
Rough cost at time of implementation was approximately $1200 per managed server. One engineer monitored the job status, spending approximately 15 minutes per day.
Other Solutions Considered
No.
Other Advice
Great product, nearly set-and-forget for Server Live Imaging once fully configured.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure & Managed Services Lead at Riela
The product allows us to restore two dissimilar hardware, but the support and documentation must be improved
Pros and Cons
- "Universal Restore is valuable to us."
- "The support and documentation must be improved."
What is our primary use case?
We use the solution for backup.
What is most valuable?
Universal Restore is valuable to us. It allows us to restore two dissimilar hardware. It creates a DR scenario for smaller clients.
What needs improvement?
The support and documentation must be improved. It's hard to find information. The portal is a little bit finicky. We must search for exactly the right thing, or it is difficult to find solutions.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten since it is cloud-based. The biggest difficulty is how different backups created by different user accounts cause segregation. It causes issues sometimes in restoration. The solution is suitable for SMEs. It gets quite difficult to manage over a certain size.
Which solution did I use previously and why did I switch?
We have used Azure Site Recovery a little bit. Acronis is a better product, though.
How was the initial setup?
The initial setup can be painful if someone has no experience using the tool. It is not 100% intuitive. However, we do it a lot. So, it is fairly simple for us. The product is cloud-based.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten on a scale where one is high, and ten is low.
What other advice do I have?
It is frustrating when we cannot find the right information when something goes down. Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Consultant at a marketing services firm with 11-50 employees
Easy to set up and deploy with helpful technical support
Pros and Cons
- "The performance has been fine so far."
- "The product would be better if they offered more integration capabilities."
What is our primary use case?
The most important use case is to backup notebooks and other environments of the completed image and to back up global environment imaging and you can leverage the backup when you are making a migration as well.
What is most valuable?
The solution is stable. The performance has been fine so far.
We found the installation process to be pretty simple. You don't need a huge team to implement it. Just one person is fine.
Technical support is great.
What needs improvement?
I don't find the product to be overly scalable.
The product would be better if they offered more integration capabilities.
For how long have I used the solution?
I've used this solution for this year and the previous year as well. In total, we've likely used it for four or five years at this point.
What do I think about the stability of the solution?
We've found the stability to be very good. The solution is reliable and offers nice performance. There aren't bugs. It's not glitchy. I don't find that it crashes or freeze.
What do I think about the scalability of the solution?
The product isn't very scalable. It's an aspect they could improve upon. Right now, it's limited.
We have six to seven customers using the solution. There might even be a few more in some special environments.
How are customer service and support?
The support has been great. they don't need to be faster. They're very helpful and responsive, and we're satisfied overall. We find having them to be very important.
How was the initial setup?
The initial implementation was not complex or difficult. It was very easy, very straightforward.
The deployment itself only takes about an hour or so. It's not a long and drawn-out process.
You only need one person - an admin - for the deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee. There are no additional costs to the standard license and fees.
What other advice do I have?
I'd advise other users that, if you're making a backup with Acronis, you always ensure you do a double backup.
I'd recommend the solution to other users and companies. It offers an excellent level of service. We are satisfied with them.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner at a tech services company
The interface is easy to understand and consistent across applications.
Pros and Cons
- "Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
- "I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
How has it helped my organization?
I use the same backup software provider across all my clients. This means I only have to stay on top of manage interface and workflow. In that aspect, it's reliable.
What is most valuable?
Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution.
[Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.]
It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.
What needs improvement?
I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups.
[Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.]
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues, although my biggest client has a relatively small-scale backup system.
How are customer service and technical support?
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and quick to troubleshoot. Sometimes they are a little slow in understanding the exact issue, but they eventually get it and resolve it.
Which solution did I use previously and why did I switch?
We used Symantec. We switched because they had a bad user interface and it was very difficult to use. I left Symantec years ago for Acronis. The only other backup I encountered was the one included with Windows Server OS.
How was the initial setup?
The initial setup was somewhat straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
Go for it!
[Click Here for FREE Trial of Acronis Backup. See Why It Gets 5-Star Reviews.]
It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive. We just pop in the hard drive and that's very fast as well. Speed and the ease in which we recover full hard drives are valuable features.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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