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Acronis Cyber Protect vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Acronis Cyber Protect boosts efficiency and morale, ensures data recovery, offers business continuity, and users report quick cost recovery.
Sentiment score
7.0
Dell Avamar offers cost-effective data reduction and deduplication, improving ROI and data security during disruptions, saving storage costs.
 

Customer Service

Sentiment score
6.3
Acronis Cyber Protect customer service is inconsistent, with praised expertise but needs improvement in efficiency and accessibility.
Sentiment score
6.9
Dell Avamar support is mixed; praised for helpfulness but criticized for response times, offshore issues, and complex query handling.
The support takes too much time to respond to callbacks.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable for small to medium environments, with some challenges in specific configurations and very large settings.
Sentiment score
6.8
Dell Avamar is lauded for scalability, but experiences vary due to node complexity, compatibility issues, and cost concerns.
Acronis Cyber Protect is a scalable product.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is praised for stability, reliability, and ease of use, with minor performance issues on large servers.
Sentiment score
8.5
Dell Avamar is stable and reliable, effectively handling backups, with minor support and integration issues on older systems.
The stability of Acronis Cyber Protect is very high.
 

Room For Improvement

Acronis Cyber Protect needs improved installation, performance, interface, compatibility, customer support, pricing, and platform integration.
Dell Avamar needs interface, cloud integration, speed, scalability, cost-effectiveness improvements, and stronger security and technical support.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
There are instances where backups fail on certain applications, which is an area that could be improved.
 

Setup Cost

Enterprise users find Acronis Cyber Protect pricing reasonable, appreciating flexibility despite complexity in licensing models and storage requirements.
Dell Avamar is expensive, but offers flexible, cost-effective options for medium-to-large enterprises with capacity and CPU-based pricing.
I would rate the price as nine out of ten.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Acronis Cyber Protect excels in versatile backup, security features, and user-friendly interface across multiple operating systems.
Dell Avamar offers efficient, reliable backups and recovery with deduplication, VMware integration, scalability, and user-friendly features.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Cloud Backup (5th)
Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Deduplication Software (3rd)
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.7%, down from 4.9% compared to the previous year. The mindshare of Dell Avamar is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell EMC Avamar?
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Avamar
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Acronis Cyber Protect vs. Dell Avamar and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.