Acronis Cyber Protect Reviews

Mounting .tibs, Live Boot Restore, and Universal Restore:

• Being able to open and mount .tib images allows for easy restoring of files.
• Live boot DVD allows for easy restore of entire system in a catastrophic hard drive failure without having to rebuild OS from scratch and then installing programs and restoring data. (I highly recommend performing at least one test restore to a hard drive of similar size, to the boot drive being imaged, to be sure images can be restored successfully).
• Universal Restore allows for moving of systems to new and dissimilar computer hardware. All are valuable and reliable with Acronis Backup 11.7.50220.

Universal Restore has made moving systems to dissimilar hardware less difficult.

Live thumb drive boot process does not work well and support for it is lacking.

No.

No.

Support for issues other than the bootable thumb drive issue have been good.

I used Backup Exec and Ghost. I liked the imaging aspect of Ghost, but found Acronis Backup got much better over the years.

Setup is fairly straightforward.

The licensing cost for Acronis Backup Workstation is fair.

I have not used other products since moving to Acronis Backup.

For businesses that collect customer data, I would not use a cloud solution. Images that can be synced to an external hard drive that can be stored offsite is the only solution I recommend.

It is one of my favorite backup software. Its much faster and reliable than the other softwares that i have tried. Its earlier versions were having problem backing up x64 bit structure but later versions are doing fine.

Not much really. The only problem that i face while using this software is that the backup taken using its older versions do at times create problem while being restored with new versions. So what i believe is that there is something missing between different versions which cause(occasionally) the later versions not to restore the images taken by the earlier versions.

Acronis Backup is used for archiving data, backups, and data recovery(DR).

Acronis Backup is easy to use, intuitive, and has high performance.

I have been using Acronis Backup for approximately a few years.

Acronis Backup has very high stability.

The scalability of Acronis Backup is good.

We have approximately five long-term customers using this solution.

The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker.

The initial setup is a little complex because of the pricing structure.

We have three system engineers that support this solution for maintenance and implementation.

The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out.

There is an annual license required for this solution. There are additional costs for the data used.

I would recommend this solution to others.

I rate Acronis Backup an eight out of ten.

Public Cloud

It's fast and easy for image-based backup across all platforms. The user interface is easy to use, and I used it on a virtual server, as a backup server.

It solved our problem with Linux servers by giving us an image based backup system that is easy to use. It's even better than Symantec system recovery, as it it more user friendly, as well as being easier to use in general.

It would be nice if it could support more types of storage.

As far as I know , acronis is multiplatform destination support, but as I said, working with Acronis is much easier that Symantec. You may get confused most of the time when using Symantec. I used Acronis for network storage.

The biggest feature is the universal restore.

No improvement, just the ability to perform backups.

None.

3 years.

I have never run into any issues.

No.

No.

Customer Service:

I haven't dealt with them at all.

Technical Support:

Tech support has been great.

I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already. I found that I liked it better than Symantec.

I found it pretty straightforward.

In-house.

No, it was already in use when I started this job.

We installed the Acronis Backup agents on the user's computer stations that require backups. We then created a schedule and a backup policy. Additionally, we deployed Acronis Backup on the Windows Server. I connected with the local discs of the server, which will be the targets of the backups.

For my first experience, it is the best software for backups, especially for a five-system backup.

The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures.

I have been using this solution for approximately one year.

I have found the solution stable and has good performance.

The solution is scalable.

The solution is simple to deploy with the provided documentation that was very detailed.

The implementation took us approximately two days with two engineers.

There is a license required for this solution and it can be on a monthly basis.

I would recommend this solution to others.

I rate Acronis Backup an eight out of ten.

On-premises

We are using this product to back up our HDS node, which is part of a six-node cluster.

The most valuable feature is the extra protection, especially for the backup.

The interface is user-friendly.

The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang. We had installed it on 500 machines, but when our customer started having issues, we uninstalled it. It seems that it is not able to work on the servers.

Our customers were disappointed with this product and discontinued the service.

We have been using Acronis for the past three years.

This is not a stable product because of the antivirus component. There are a lot of issues.

We have not tried scaling but we have almost 800 users.

The technical support is good.

The initial setup is complex and it took a month to deploy.

Licensing fees are billed annually and there are no extra charges.

Public Cloud

The recovery system works great. I recovered the systems in few minutes from a disaster. It has a very clear and easy to use Interface. The vast amount of knowledge base articles on its site is great for troubleshooting issues. I liked the feature to split backups into multiple files to fit different media types. It has data encryption, which encrypts your backups as a security precaution.

I found logs are not enough for troubleshooting in case of failures. Absence of file filtering tools is disappointing. Does not provides advance backup solution like granular backup of emails.

I bought this software for backup of workgroup based computers and it worked great for them. Scheduling was quite easy and the recovery process was awesome. Due to some power failure our 10 systems crashed which were recovered in few minutes by the Acronis recovery partition. However it lacks advance features like granular backup and data filtering hence unsuitable for enterprise level.