Acronis Cyber Protect Reviews

• We can connect to the Acronis Cloud
• The console is user-friendly
• You can backup image and files
• The domain controllers are very effective

I have major clients who use this solution: A university, a bank, and one mid-size client. Recently, I needed to recover all of the accounting data on the database. All of their networks were infected with Ransomware. Fortunately, all of their backups were up to date and the recovery went OK. Part of what helped me optimize the storage space was deduplication, encryption, and compression.

The online support fluctuates between being very fast or very slow.

I have been using this solution for seven years.  

There were no deployment issues when deploying with Microsoft. But it was not as fast when deploying with Oracle.

There were some scalability issues. When using the Oracle database, the transfer rate to SAN with optical fiber channels was very slow. It doesn't matter than we were only backing up files.  

Customer service can open a ticket for you, but it could be several days before you hear back from them.

I did not use a previous solution.

It is important that you don't only consider the price. Being able to retrieve missing DB or AD data is much more important than the price.

 I have a YouTube channel with many videos that can help you.

Backups of servers while they are running.

Almost eliminated our need for tape backup.

Error messages, logs, reliability.

5 years.

Not during initial deployment but, most upgrades go poorly. Pushing the agent did not work. We had to install it manually on each server.

Yes, product has been very unstable since version 10 and all versions since then.

No.

Great.

Average to poor.

Switched away from tape backups

Pushing the agent did not work. We had to install it manually on each server.

In-house.

2 to 3 years.

Not available at this time.

We liked Acronis true image a lot, so we did not evaluate other vendors.

Purchase Veeam, do not buy Acronis.

Our organization is the regional seller for Acronis. Our customers are looking to backup part of their infrastructure (virtual servers) and database.

Acronis has a very rich functionality.

I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks.

I have been working with this solution for a little over one year.

it has been very stable over the past year. We have not seen any issues and it is very easy to test backups.

Our customers are impressed with the scalability and richness of the different functions. We have only used twenty to thirty percent of what could be used.

The initial setup was straightforward and had clear, well defined infrastructure virtualization. For our most recent project, we were allotted three months for the setup and were able to complete it in one.

If you are looking for specific functions and/or automatic backup with testing, definitely look into Acronis. 

The most valuable feature is the quick restoration. We can restore the data quickly.

In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me.

Acronis Standard software should improve the backup log report. 

I have been using Acronis Backup for approximately two years.

The price is reasonable.

I rate Acronis Backup a seven out of ten.

We are using this product to back up our HDS node, which is part of a six-node cluster.

The most valuable feature is the extra protection, especially for the backup.

The interface is user-friendly.

The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang. We had installed it on 500 machines, but when our customer started having issues, we uninstalled it. It seems that it is not able to work on the servers.

Our customers were disappointed with this product and discontinued the service.

We have been using Acronis for the past three years.

This is not a stable product because of the antivirus component. There are a lot of issues.

We have not tried scaling but we have almost 800 users.

The technical support is good.

The initial setup is complex and it took a month to deploy.

Licensing fees are billed annually and there are no extra charges.

My daily use is that I log into the Admin Portal and I go to the portal of our customers and I get agent software for Windows or Linux. I then copy this agent on another server and I register that.

Our primary use case is to find agents.

I would like to have more hardware space. It would make it better. I would like to have two more terabytes. 

I started using Acronis six months ago.

It's always stable. It's very good, useful, and user-friendly.

We are planning to buy the disaster edition and to use more of Acronis. 

The initial setup was simple. It was done in ten minutes. 

I set it up for somebody else. 

I think that Acronis Backup is good.

In terms of improvement, it would be helpful to know the Acronis support email to directly contact other Acronis support emails.

I would rate Acronis Backup a ten out of ten. I am very satisfied with Acronis. 

Backing up the whole machine of the workstation.

It has improved the efficiency of work.

Active protection.

The manual is too simple.

It provided us with a fast and reliable way to recover a complex operating system, from one server to another so as to increase the business continuity.

Imaging of the operating system is the most valuable feature. We were performing an in-house upgrade of some critical servers, we wanted a recovery plan to go back to the operating status of the server.

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Actually, the version I used is quite old, so at that time it needed a lot of improvements. However, I didn't try the latest version, so I can't have a clear idea about it.

We ran a scenario where we took an image from an operation system and then, we attempted to restore it; it worked perfectly. After a while, we attempted to run the same scenario with the same versions and the same servers, it failed several times, before finally succeeding with the help of their support.

There were no scalability issues.

The technical support is less than average.

Previously, I was using Symantec System Recovery.

The setup was straightforward, i.e., one standalone installation on one server connected to one iSCSI drive to store the image.

Their prices are average.

According to the compatibility matrix of the operating system, we had this product as it was the only available product included with it.

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Since the experience was quite an old one, the advice would be outdated as well. :)