Senior Manager of Engineering with 1,001-5,000 employees
A very good backup & recovery solution with a whole bunch of features
What is most valuable?
Very easy to restore backups down to the item level depending on what you are backing up. We have used Acronis Backup and Recovery for around 4 years backing up our Datacentre servers and individual application servers such as Exchange, Sharepoint and SQL. Acronis Backup and Recovery has a simple interface that allows administrators to quickly achieve basic backup tasks and restoration. Administration only becomes difficult when configuring complex backup tasks.
What needs improvement?
Sometimes backups become corrupted and can not be access via the Recovery Console, You can send the backups too Acronis support (Could take months depending on the size of the backup) and they will try to recover the data, however rarely do.
Installation is resource hungry.
Sometimes configuration can become too confusing.Before deploying Acronis we did test multiple backup solutions and did quickly realised that - we will be using Acronis as it provides all the features that we needed.
What other advice do I have?
I do recommend using Acronis Backup and Recovery for a small business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Priced well, quick restoration, but re-installation needs improvement
Pros and Cons
- "The most valuable feature is the quick restoration. We can restore the data quickly."
- "In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
What is most valuable?
The most valuable feature is the quick restoration. We can restore the data quickly.
What needs improvement?
In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me.
Acronis Standard software should improve the backup log report.
For how long have I used the solution?
I have been using Acronis Backup for approximately two years.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
What other advice do I have?
I rate Acronis Backup a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Acronis Cyber Protect
December 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Solutions Consultant at a tech company with 51-200 employees
It works with different types of partitions or different OSs
Pros and Cons
- "I have everything I need in the backup or in the partition. "
- "It works with different types of partitions or different OSs."
- "Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
- "I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
What is our primary use case?
I use it to basically backup my laptop and have several copies of it residing in different places.
It performs awesomely. I have been super thrilled with the results. The GUI is easy to follow.
How has it helped my organization?
I have a backup and can restore. I just restored a backup a month ago. It saved me because it had lots of work/business-related documents that I needed.
What is most valuable?
- Ease of use
- It works with different types of partitions or different OSs.
- I have a Mac and a Windows-based computer, and it performs with both equally as well.
What needs improvement?
I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc.
What do I think about the scalability of the solution?
I am a personal user, so scalability is not really relevant.
How are customer service and technical support?
I have never had the need for support.
Which solution did I use previously and why did I switch?
I was previously using the following:
- Symantec, like P.q Magic.
- Ghost, which is another competitor, for partitions and backup.
- Something with Windows, like a basic backup solution and others.
A colleague of mine recommended Acronis Backup. He said, "You should try Acronis." This was when Acronis was not popular or common. Everybody was using the competitors' solutions. I tried it and it worked.
How was the initial setup?
The initial setup is super easy and super easy to follow; straightforward. That is the benefit of the ease of use with Acronis solutions.
What's my experience with pricing, setup cost, and licensing?
I like the pricing, and that it is easy to use and has performed well.
Which other solutions did I evaluate?
I have tried other solutions, then I saw Acronis, and it did everything. It was an all-in-one solution for OS, Apple iOS, or Windows. Again, it was easy to follow.
What other advice do I have?
Try all of the solutions in the market. You will see for yourself that Acronis is the easiest to use and stable. It has never failed on me.
I have everything I need in the backup or in the partition.
Most important criteria when selecting a vendor: Good support if I ever need it. Therefore I would know that I have someone to contact, especially when considering this is a backup, thus it is crucial for it work properly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech company with 51-200 employees
Backups are easy to restore and I can back them up in multiple locations.
What is most valuable?
The backups are real easy. They are real easy to restore and I can back them up in multiple locations.
How has it helped my organization?
We always had a certain amount of difficulty doing backups and getting them to work correctly. For instance, tape backups are always horrible. The software has made a great improvement in this area.
What needs improvement?
Off the top of my head, I can't think of any areas for improvement. It's been great.
For how long have I used the solution?
I have been using Acronis for about a year.
What do I think about the stability of the solution?
I haven’t had any stability issues.
What do I think about the scalability of the solution?
It definitely can scale because our files grow daily.
How are customer service and technical support?
I think we only called technical support during the installation. That worked out well. I would give them a rating 10/10.
Which solution did I use previously and why did I switch?
We used Windows backup and we tried a few others, but I don't remember the names. We tried a bunch of free stuff and it was time to get the real deal. This solution had the best ratings.
How was the initial setup?
The setup was straightforward as was restoring the files. I've been able to just go right on and restore the files that I need.
Which other solutions did I evaluate?
I got recommendations from people who do the same thing as I do. They all recommended Acronis as the best product, so I just went with it.
What other advice do I have?
It is very reliable and easy to use.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Technical Sales Advisor/Deploy Agent at a tech services company
We use it to backup laptops and workstations. It has a fast recovery process.
What is most valuable?
- Easy deployment of the management console
- Acronis Secure Zone can be used to boot from the backup image to recover the system, using the F11 button.
How has it helped my organization?
- Performs backups of laptops and workstations of managers and supervisors
- Speedy recovery process
What needs improvement?
- More flexibility with Acronis Linux Console
- Ability to run modules such as the Acronis Windows console
- Some LINUS modules are locked
For how long have I used the solution?
We have been using this solution for three years.
What was my experience with deployment of the solution?
There were no issues with deployment.
What do I think about the stability of the solution?
There were no issues with stability.
What do I think about the scalability of the solution?
There were no issues with scalability.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 6.5/10.
Technical Support:I would give technical support a rating of 6.5/10.
Which solution did I use previously and why did I switch?
We did not have a previous solution. We have always used Acronis, since version 7.
How was the initial setup?
The setup was not complex.
What about the implementation team?
I deployed this solution with my clients.
What's my experience with pricing, setup cost, and licensing?
The recent release, Acronis 12, is integrated with Cloud Acronis. It is useful to backup data and has a stronger security policy for critical data.
Which other solutions did I evaluate?
We did not evaluate other options.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
Network Administrator at Hanatech
Enables us to find agents and is good, useful, and user-friendly
Pros and Cons
- "It's always stable. It's very good, useful, and user-friendly."
- "I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
What is our primary use case?
My daily use is that I log into the Admin Portal and I go to the portal of our customers and I get agent software for Windows or Linux. I then copy this agent on another server and I register that.
Our primary use case is to find agents.
What needs improvement?
I would like to have more hardware space. It would make it better. I would like to have two more terabytes.
For how long have I used the solution?
I started using Acronis six months ago.
What do I think about the stability of the solution?
It's always stable. It's very good, useful, and user-friendly.
What do I think about the scalability of the solution?
We are planning to buy the disaster edition and to use more of Acronis.
How was the initial setup?
The initial setup was simple. It was done in ten minutes.
I set it up for somebody else.
What other advice do I have?
I think that Acronis Backup is good.
In terms of improvement, it would be helpful to know the Acronis support email to directly contact other Acronis support emails.
I would rate Acronis Backup a ten out of ten. I am very satisfied with Acronis.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company with 1,001-5,000 employees
A very fast and reliable backup, which requires less management, but could support more types of storage
Pros and Cons
- "It is a very fast and reliable backup, which requires less management and restores quickly."
- "The user interface (UI) is easy to use."
- "It is fast and easy for an image-based backup across all platforms."
- "It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
What is our primary use case?
I have used it on a virtual server, as a backup server.
How has it helped my organization?
I do not worry that the backups are not running, or panic when a storm is coming through. It is a very fast and reliable backup, which requires less management and restores quickly.
What is most valuable?
It is fast and easy for an image-based backup across all platforms. The user interface (UI) is easy to use. We have a large virtualization infrastructure. Image backup is very important to us.
What needs improvement?
It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc. Veeam backup is integrated with many storage producers, but Acronis does not integrate that much.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
I would rate the technical support as a nine out of 10.
Which solution did I use previously and why did I switch?
Previously, I have used many different solutions. Now, I am using Veeam and Acronis.
How was the initial setup?
The setup is straightforward.
Which other solutions did I evaluate?
We evaluated the VMware backup solution, Acronis, Symantec, and Veeam. However, we are now using both Acronis and Veeam.
What other advice do I have?
I would advise this product for the use of backup systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner
Invaluable for disaster recovery and pretty quick doing a restore
What is most valuable?
Backing up computers remotely and storing them on a network share.
How has it helped my organization?
It’s invaluable for disaster recovery and is pretty quick doing a restore.
What needs improvement?
Sometimes I’ve found the agent won’t install, and it doesn’t give you a reason why. You click on the event link, and it goes to the Acronis site, and the site says no information found.
For how long have I used the solution?
Eight to 10 years (with older versions).
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
They are very good on chat, which is what I use mostly.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The setup was straightforward, and it installed quickly.
What's my experience with pricing, setup cost, and licensing?
Machine licenses can be a little costly, especially if you have many machines to image.
Which other solutions did I evaluate?
No.
What other advice do I have?
Take some time to learn the program, and all the functions it has to offer.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros
sharing their opinions.
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Can you tell me, please, how backups become corrupted? This is not pleasant for any user, to try to recover data from backups.