AgilePoint Reviews

Many found that AgilePoint significantly improved business processes and efficiency. Implementation led to reduced development time and operational costs. Some experienced faster delivery of customer-facing applications, while others noted scalable automation of workflows. Productivity increased across departments aided by user-friendly interfaces.

Users indicated that AgilePoint's initial pricing involved a one-time license fee of around $2,000 per server, though it may have shifted to yearly subscriptions. Historically, additional fees applied for each module, like forms. Users described AgilePoint as a cost-effective IT analytics tool, more economical than local options like Mendix Health System. Most considered it worth the investment, especially for small teams, though details on enterprise pricing remain unclear.

• "It is more cost-effective than local tools."
• "Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
• "I think the price is reasonable."

Organizations primarily use AgilePoint for developing form-based applications and automating business processes. It enables rapid workflow design and implementation through an intuitive interface. Companies integrate AgilePoint with platforms like Dynamics 365 and SharePoint to manage forms, workflows, reports, and portals. AgilePoint is used to digitize documents, automate file approvals, and streamline processes with its Process Model. Businesses benefit from improved efficiency and streamlined dashboard updates.

AgilePoint customer service through email meets current needs, but delayed responses are noted. Some gain support from local teams, which are satisfactory. Direct communication with AgilePoint's main support has mixed feedback; it can be slow, often taking days for a response. While others appreciate AgilePoint's technical support for its quick and efficient resolutions, responding within a day, some users bypass external support entirely by having in-house expertise.

Installation of AgilePoint is described as straightforward and simple by several users. While one setting faced challenges due to a restricted environment, others reported quick setup times, with some installations taking only a couple of hours. The overall deployment required varying personnel, with one case involving a five-person team, contrasting with others needing fewer resources for maintenance. Setup efficiency and time depend on factors like cloud usage and process complexity.

Users express cautious confidence in AgilePoint's scalability, noting plans to expand with larger projects. Some mention limitations, such as lack of Docker support. Approximately 25 users in one company actively use it, with others adjusting usage based on projects. Ratings suggest moderate satisfaction, with scalability heavily influenced by license types. An enterprise license supports significant user numbers, showcasing AgilePoint's adaptability in diverse organizational setups. AgilePoint offers various licensing, allowing flexibility across different teams.

Confidence persists in AgilePoint's stability for future strategies and deployments. Although stable, communication issues with other systems, like Active Directory, occasionally arise. Users rate stability seven out of ten. Loading times can be slow. Despite rare challenges in data translation and combination from different entities, it operates efficiently 99.9% of the time, effectively supporting development, testing, and production environments.