AgilePoint vs Appian comparison

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AgilePoint

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Executive SummaryUpdated on Jul 13, 2025

Appian and AgilePoint are competing in the BPM software market, each with unique strengths. While Appian offers competitive pricing and support, AgilePoint stands out due to its comprehensive feature set that offers significant value for money, appealing to businesses needing in-depth BPM solutions.

Features: Appian enhances rapid application development with its low-code capabilities, introducing easy automation and integration within robust process modeling and analytics tools. AgilePoint offers an enhanced feature set with cross-platform workflow capabilities and flexible integration options, allowing extensive customization and configuration suitable for varying enterprise needs.

Room for Improvement: Appian could enhance its deployment flexibility and expand its integration capabilities for more complex enterprise applications, along with improved user scalability. AgilePoint might benefit from refining its initial setup process, enhancing user interface design, and lowering its learning curve for non-technical users to further capitalize on its flexibility.

Ease of Deployment and Customer Service: Appian is known for its straightforward deployment, making the initial setup simple, and offering reliable customer service aligned with support offerings. AgilePoint provides a flexible deployment model supporting both cloud and on-premises environments, praised for its responsive technical support, particularly beneficial for businesses with specific environmental requirements.

Pricing and ROI: Appian's competitive setup costs make it budget-friendly for cost-conscious organizations, promising ROI through enhanced workflow efficiency. In contrast, AgilePoint may have higher setup costs but offers significant long-term ROI by boosting operational productivity, which might be more cost-effective for comprehensive and complex process needs.

To learn more, read our detailed AgilePoint vs. Appian Report (Updated: July 2025).

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AgilePoint vs. Appian

July 2025

Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

30th

Ranking in Rapid Application Development Software

23rd

Ranking in Low-Code Development Platforms

21st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Appian

Ranking in Business Process Management (BPM)

12th

Ranking in Rapid Application Development Software

10th

Ranking in Low-Code Development Platforms

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (7th), Process Mining (8th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.5%, up from 0.3% compared to the previous year. The mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ayush S

Automation Developer at a energy/utilities company with 1,001-5,000 employees

Provides efficient process management features, but it needs more integration capabilities

We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…

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Nitin-Agarwal

Delivery Manager (Intelligent Business Automation) - Pega at Persistent Systems

Seamless integration enhances workflows while memory optimization can improve complex processes

I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint's most valuable feature is process management."

"I like the design and the integration capacity. It's also easy to use."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"The initial setup of AgilePoint was very easy."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"The solution's workflows are its most useful feature."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."

"It's a stable product."

"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."

"The valuable features include process automation, Appian Portal, and Appian RPA."

"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."

"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."

"It has very flexible adaptation and the ability to save and automate processes."

"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."

More Appian pros

Cons

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"The solution should be able to support Docker. This would help make scalability easier."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"They should add more information about functionality."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"It could be more flexible, but it's already a good solution for the designer."

"Lacks business rules management as part of the solution."

"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."

"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."

"From a reseller's point of view, subscription licensing could be improved to be more cost-effective, especially for new prospects and smaller investments."

"The product’s pricing could be improved from the developers' perspective."

"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."

"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."

More Appian cons

Pricing and Cost Advice

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"I think the price is reasonable."

"The pricing can be a little confusing to customers."

"The price is high."

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."

"The tool is quite costly."

"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."

"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."

More Appian pricing and cost advice

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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

10%

Government

University

Financial Services Firm

21%

Computer Software Company

11%

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.

What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...

Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...

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Compared 10% of the time

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Compared 10% of the time

Camunda vs Appian

Compared 9% of the time

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Compared 7% of the time

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Product Reports

Business Process Management (BPM)

June 2025

Download AgilePoint product report

Download Appian product report

April 2025

Also Known As

No data available

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

AgilePoint

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee