Atlassian ALM Reviews

Name: Atlassian ALM
Brand: Atlassian
Rating: 3.8 (6 reviews)

3.8 out of 5

6 reviews
60% willing to recommend

1,401 followers

What is Atlassian ALM?

How to use Atlassian to manage application lifecycle: Atlassian builds software to pull together all the elements of application lifecycle management. Product management, developers, Q/A, dev ops, and business stake holders all have their own ways of interacting with application lifecycle management and Atlassian splits up the process into a few buckets.

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Atlassian ALM is the #18 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give Atlassian ALM an average rating of 7.6 out of 10. Atlassian ALM is most commonly compared to Microsoft Azure DevOps: Atlassian ALM vs Microsoft Azure DevOps. Atlassian ALM is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 832,138 peers since 2012

Featured reviews

Xie Zhifeng

R&D Director, CTO at CSDN

We have both small-sized and big-sized customers. The small ones generally have around 50 to 200 users. The larger ones, for example, in China, have around 15,000 platform users. So, the number of small companies is high, but the total business value comes from the big companies. Atlassian ALM can handle different user volumes. For customers with more than 500 users, we recommend deploying a high availability (HA) architecture. The solution supports both single-node and HA modes. I would rate the scalability a five out of ten. It could be better in terms of scalability with more users. It could be improved to better handle larger numbers of users. We have clients using Atlassian ALM both in China and globally. We have around 20 clients using this solution.

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it_user1090899

Director Software R&D at Fluid Data Services

My first recommendation would be to think about what you want to use the data modeling for? Do you want to have organization per project, per customer, per product, per business? This is my recommendation, think about how to make the modeling work with what you want to do. The scheduling feature is too complex. They should make the project management part of the course plan activity easier. I would rate it a nine out of ten.

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Venugopal Kulasekaran

Agile and DevOps Coach at Infosys

The current method for dealing with requirements management involves another solution, which is costing more for the users. Traceability between higher level and lower level requirements in the hierarchy is something else that is not fully addressed. It would be helpful to have requirements management and traceability functionality built into this solution. The reports are not really customizable, which is something that they should improve on. The reporting capabilities, in general, are in need of improvement.

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Atlassian ALM mindshare

As of February 2025, the mindshare of Atlassian ALM in the Application Lifecycle Management (ALM) Suites category stands at 1.2%, down from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

PeerAnalyst reports

Type	Title	Date
Category	Application Lifecycle Management (ALM) Suites	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	Atlassian ALM vs Jira	Feb 1, 2025	Download
Comparison	Atlassian ALM vs Microsoft Azure DevOps	Feb 1, 2025	Download
Comparison	Atlassian ALM vs Nutanix Cloud Manager (NCM)	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure DevOps	4.1	19.0%	95%	132 interviews Add to research
Jira	4.1	22.6%	91%	274 interviews Add to research

Valuable Features

Atlassian ALM's valuable features include the flexibility of JIRA workflows, integration with Confluence for documentation, linking JIRA issues with BitBucket commits, and using HipChat for discussions. Users appreciate the ability to control data by hosting products internally. The seamless integration between JIRA, Confluence, BitBucket, and HipChat enhances organizational efficiency. The Scrum board and task management features in BitBucket are also highlighted for their utility. Integration with Bamboo strengthens software build automation processes.

"The most valuable feature is the Scrum board."
"The main power of this tool is the integration between the different products of the Atlassian suite. We have good integration with work management with Java. This is the major strength from this provider."
"This solution fits very well into our agile product management environment."

Room for Improvement

Atlassian ALM faces challenges with enterprise identity management, user hosting, and seamless integration between JIRA, Confluence, and Bitbucket. Users express dissatisfaction with Confluence's document editing and JIRA's complexity, slow performance, and excessive configurability. Compatibility issues during upgrades and limited reporting customization are also concerns. Improved traceability between requirements and simplified task scheduling are desired. Additionally, enhancing project management features and providing better backup and restore functionalities are important improvements for user satisfaction.

"There is room for improvement in the high-level project management."
"The automation for scheduling software and doing software tests should be simplified because it's complex and too rigid."
"The reports are not really customizable, which is something that they should improve on."

Pricing

"There is a community edition available, but if the price were lower for the addons then more people would use the full version."

Service and Support

Atlassian ALM has been commended for responsive and attentive support, with a supportive approach assuming issues instead of user error. Users find technical assistance helpful and easy, though they note some plugins are unavailable. While generally positive, administrative support could be faster.

Deployment

Users describe Atlassian ALM's initial setup as straightforward yet time-consuming due to a complex interface. Configuration requires understanding how Atlassian fits operational models. Some rate their experience low, indicating difficulty without professional help. Deployments are split between on-premises and cloud, with the cloud offering user-friendly access. Long-term upgrades result in accumulated schema changes, potentially leaving corruption.

Stability

Users find Atlassian ALM stable but note performance challenges, particularly with JIRA and Confluence. Navigation can feel sluggish, with runaway background processes affecting efficiency. Despite performance issues, users rely heavily on it for project work. Some users experience no stability issues, while others rate it about a seven for stability. Achieving a high-availability configuration still requires improvement. Disabling user rights in Confluence has been necessary to prevent platform disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Atlassian ALM Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

15%

Financial Services Firm

12%

Government

10%

Healthcare Company

Transportation Company

Comms Service Provider

Non Profit

Energy/Utilities Company

Educational Organization

Performing Arts

Construction Company

Renewables & Environment Company

Outsourcing Company

Insurance Company

Logistics Company

Media Company

Real Estate/Law Firm

Recreational Facilities/Services Company

Aerospace/Defense Firm

Retailer

Consumer Goods Company

Hospitality Company

University

Compare Atlassian ALM with alternative products

Learn more about Atlassian ALM

1) Collaborate to plan and envision work

Atlassian's Confluence is a collaboration platform for building and driving consensus. Call stake holders in to give approval, comment on, and share pages and integrate with the rest of the development toolchain.

2) Build and track roadmaps

Atlassian's JIRA Software offers incredibly flexible project management with custom workflows, plugins, and high visibility rollups through JIRA Portfolio. Issues can be embedded right in confluence, or be used to kick off new branches in version control. Keep everyone on the same page with project progress.

3) Track and deploy code

Atlassian's Bitbucket is the world's most robust Git solution. The ability to deploy multiple-nodes with failover, global mirroring for super fast clones, and powerful code review control set it apart from competition. Bitbucket also has a mature plugin and hooks system that allows extensions and connection to a suite of CI software.

4) Support and Iterate

Track support requests, bugs, and route users in the right direction with JIRA Service Desk. With the same custom workflow engine as JIRA Software, a tight integration with the rest of the stack, and a knowledge base function make it a powerful addition to the ALM stack.

5) Tie it together

ChatOps helps tie every part of the ALM together. Get stake holders in the same room to manage a project, teams in the same page to manage their work, or plugin automated members to report on CI status, pull requests, page changes in Confluence, or bug reports. Like every piece of Atlassian's ALM there is a mature API for extending plugins and everything can be hosted behind your own firewall.