Azure Bastion Reviews

Name: Azure Bastion
Brand: Microsoft
Rating: 4.3 (9 reviews)

4.3 out of 5

9 reviews
100% willing to recommend

What is Azure Bastion?

Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.

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Azure Bastion is the #7 ranked solution in top Remote Monitoring and Management Software, #17 ranked solution in top Microsoft Security Suite solutions, and #28 ranked solution in best Network Monitoring Tools. PeerSpot users give Azure Bastion an average rating of 8.6 out of 10. Based on the analysis of the 9 most recent Azure Bastion reviews, the overall sentiment is positive, with a sentiment score of 7.3. Azure Bastion is most commonly compared to Zabbix: Azure Bastion vs Zabbix. Azure Bastion is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 816,636 peers since 2012

Featured reviews

Aladin Steiner

Head of Value Stream Azure at SmartIT Services AG

The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.

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Reinhold Schätz-Dos Santos

Data Analytics / Software Architect / Developer / Admin at Kyndryl

The ability to operate the product with scripting is excellent. The solution's ease of use is also favorable; we could send the login script to the customer, and they could use it with their ID in the connection box without any other impact. This was of great benefit. The Microsoft documentation is handy; it's straightforward and easy to follow.

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Veer Chandra Yadav

Azure Administrator at Reliance Jio

The solution breaks down sometimes. I have been working with the product for four years. The tool is scalable. My company has more than 100 users for the product. The product's setup is easy. I would rate the tool an eight out of ten.

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Azure Bastion mindshare

Product category:

As of November 2024, the mindshare of Azure Bastion in the Network Monitoring Software category stands at 0.2%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Azure Bastion's most valuable features include secure VM connection via role-based access control, avoiding public IPs, and preventing remote desktop attacks. Its ease of use through a browser, fast VM provisioning, scripting capabilities, and enhanced security without jump server access are highly regarded. Users appreciate SSL tunneling, the creation of infrastructure as code, and the modernized interface in the portal. Microsoft documentation aids effective implementation and management.

"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The interface is available in the edit portal."

Room for Improvement

Azure Bastion experiences issues like data retrieval costs, limitations in copying files, and challenges with subnet management and routing. Critiques highlight the need for enhanced browser compatibility and speed, improved troubleshooting during VM reboots, and expanded Linux support. Miscommunication in support services affects user satisfaction. The addition of features like those in Hyper-V or Microsoft Copilot would enhance its utility. Despite these issues, organizations find Azure Bastion generally effective for their needs.

"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."

Pricing

Azure Bastion users highlight its affordable pricing structure, noting that licensing is based on the number of users, requiring a minimum of 10 users per license. While data retrieval incurs costs per MB, overall pricing is considered reasonable. A typical price is around $150 per month, though opinions on cost-effectiveness vary. Many prioritize security benefits over pricing concerns, valuing the platform-as-a-service model for enhanced security.

"The tool is cheaply priced. I would say that the product is free to use."
"It does not save money for us."
"Azure Bastion's pricing is good."

Popular Use Cases

Organizations primarily use Azure Bastion for managing virtual machines securely without exposing RDP ports, addressing security concerns, and optimizing IT management. They access virtual machines within Azure environments by using remote desktop services directly through a browser, eliminating the need for public IP addresses. It provides a streamlined, secure entry point for managing infrastructures, facilitating easy connections for customers and third parties. Azure Bastion allows optimal use of resources during migration and management tasks.

Service and Support

Customer service and support for Azure Bastion is well-regarded. Users appreciate the patience and promptness, highlighting the availability of technical assistance in various territories. Many users have not needed to contact support due to easy implementation. Those who have interacted with support praise its responsiveness and extensive knowledge, particularly in critical situations. The quality depends on the chosen support plan, with high satisfaction reported by those employing the right plan.

Deployment

Azure Bastion's initial setup is described as easy and straightforward by multiple users. Most found it quick, taking around 10 to 15 minutes, and deployment often required just one person. It involves creating a subnet and setting permissions seamlessly. Some highlight the IP address as a potential complexity. A few required additional time for setup, while most noted Azure's cloud-based nature and maintenance handled by Microsoft as significant benefits.

Scalability

Azure Bastion shows mixed scalability opinions. Some suggest it is scalable with proper licensing and usage plans, supporting various user counts and complex infrastructures. Others argue its scalability is limited due to managed service constraints, making expansion difficult. Multiple organizations, including governmental bodies and businesses, rely on it with varying user numbers. While some find its scalability applicable, others think it doesn't apply, highlighting different perspectives on its scalable capabilities.

Stability

Azure Bastion is recognized for its stability by users. Being a Microsoft innovation ensures ample research and development, leading to minimal bugs or glitches. Users appreciate its persistence in the market, introduced around five or six years ago. There have been no reports of availability or connection issues, crashes, or freezes. Various organizations highlight their trouble-free experiences, confirming their contentment with Azure Bastion's dependability in their operations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Azure Bastion Buyer's Guide for additional reliable information.