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Azure Bastion vs Datto Remote Monitoring and Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.8
Azure Bastion's scalability experiences mixed reviews, with some citing limitations and others affirming extensive user support but unspecified metrics.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Azure Bastion secures VM connections via SSL tunneling, eliminating public IPs, with robust role-based access and scripting features.
No sentiment score available
 

Room For Improvement

Sentiment score
6.1
Azure Bastion faces challenges in cost, speed, browser compatibility, functionality, and support, with potential improvements using hypervisor features.
No sentiment score available
 

Stability Issues

Sentiment score
7.5
Azure Bastion, developed by Microsoft, consistently delivers stable and reliable performance, with users frequently reporting no issues.
No sentiment score available
 

Customer Service

Sentiment score
7.0
Azure Bastion's customer service is highly rated for its prompt, efficient, and knowledgeable support, especially by satisfied users.
No sentiment score available
 

Setup Cost

No sentiment score available
Azure Bastion provides affordable licensing for a minimum of 10 users, focusing on security with product-specific requirements.
No sentiment score available
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Network Monitoring Software (28th), Microsoft Security Suite (17th)
Datto Remote Monitoring and...
Ranking in Remote Monitoring and Management (RMM)
6th
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.3%, up from 1.5% compared to the previous year. The mindshare of Datto Remote Monitoring and Management is 7.5%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Dario Caraponale - PeerSpot reviewer
It's very easy to implement and create policies
Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The tool is cheaply priced. I would say that the product is free to use.
What needs improvement with Azure Bastion?
I think the tool is pretty good. It is like having a tool that just works. If there are better tools that Azure comes up with, then that is a separate thing. In the current scenario, Azure Bastion ...
What do you like most about Datto Remote Monitoring and Management?
Even when the connection to the server is lost, the monitoring continues without interruption.
What needs improvement with Datto Remote Monitoring and Management?
We are still on the learning curve with the solution, so I can't point out many specific areas for improvement yet.
What advice do you have for others considering Datto Remote Monitoring and Management?
The main challenge was implementing patch management for software that was not in the tool's standard library or catalog. We overcame this by working with their technical support; now, we know how ...
 

Also Known As

No data available
Autotask EM, Autotask Endpoint Management, Datto RMM
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
Find out what your peers are saying about Azure Bastion vs. Datto Remote Monitoring and Management and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.