Cisco Meraki Wireless LAN Reviews

Name: Cisco Meraki Wireless LAN
Brand: Cisco
Rating: 4.1 (117 reviews)

Vendor: Cisco

4.1 out of 5

117 reviews
92% willing to recommend

3,285 followers

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What is Cisco Meraki Wireless LAN?

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.

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Cisco Meraki Wireless LAN is the #4 ranked solution in top Wireless LAN solutions. PeerSpot users give Cisco Meraki Wireless LAN an average rating of 8.2 out of 10. Based on the analysis of the 117 most recent Cisco Meraki Wireless LAN reviews, the overall sentiment is , with a sentiment score of 5.2. (Among the lowest in the category). Cisco Meraki Wireless LAN is most commonly compared to Aruba Wireless: Cisco Meraki Wireless LAN vs Aruba Wireless. Cisco Meraki Wireless LAN is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.

Buyer's Guide

Cisco Meraki Wireless LAN

November 2024

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Featured reviews

JoseAlmonte

Network Engineer at TechProc

The main company is a hotel resort with around 120 rooms. They have approximately 90 devices deployed throughout the complex, and they haven't had any issues with the streamlined version or established information Cisco offers a service where they provide internet access to clients. This allows…

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Danila Fradeani

Strategie, Innovazione e Customer Experience â€“ Analytics & Customer Experience (CEX) Manager at Telecom Italia

Deploying Cisco Meraki Wireless LAN is relatively easy for our colleagues in the delivery department. They face challenges in planning, learning critical issues, and finding solutions during deployment. However, our team has gained valuable experience handling such deployments over the past three to four years. Currently, I am not directly involved in the configuration, design, or delivery analysis. However, maintenance may present more challenges for us. Our primary proposal for network solutions typically involves Cisco Meraki because our team has a long-standing familiarity and confidence in Cisco technologies. However, we also work with Fortinet, depending on the specific requirements of our customers. We offer both options to ensure we meet the diverse needs of our clients. I rate it an eight out of ten.

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Mageshwaran S

Solution Architect at Bharti Airtel ·

The solution can handle only medium and small businesses. We face a bottleneck on the gateway while using the solution for large enterprises. The solution must be able to expand to larger enterprises. Currently, the MX device can support only up to 10,000 users. It would be good if it can go beyond 1 lakh users. Catalyst 9300 is coming on the Meraki Dashboard. The vendor must also bring in the 9400 and 9600 Catalyst series. It will be very helpful. We will not have any choke on the gateway. There is no active-active concept. It will be very helpful if the solution provides active-active. Now, we are doing an active-passive setup, which is a warm spare. If it is an active-active setup, the gateway bottleneck issue can be resolved. I would be able to segment the Wireless LAN IPs. It will help support 20,000 devices at a go. Meraki does not have a single dashboard. I need to port an on-premise controller. There is a bottleneck while scaling the product. I need to consider a lot of things.

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Cisco Meraki Wireless LAN mindshare

As of November 2024, the mindshare of Cisco Meraki Wireless LAN in the Wireless LAN category stands at 13.0%, up from 12.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Cisco Meraki Wireless LAN offers centralized cloud management with a user-friendly dashboard, enabling remote control and easy deployment. It provides detailed visibility and analytics, supports multiple SSIDs, and ensures strong security with Layer 7 protections. Widely praised for its flexibility and ease of use, it integrates well with other devices and offers reliable performance. Organizations enjoy seamless connectivity, easy configuration, and the ability to manage networks globally with a lean IT team.

"Cisco provides 24/7 support"
"The solution's most valuable features at that time were the ease of managing on the cloud without having a server and the authentication using RADIUS integrated with the server on the cloud."
"The product is super stable. I would rate the stability a ten."

Room for Improvement

Cisco Meraki Wireless LAN requires improvements in error logging and technical support. Its features are limited compared to non-cloud options. Users face licensing issues, particularly with expiration. Integration with other Cisco products is challenging, and pricing is high for the offered features. The network's management needs better customization and advanced routing capabilities. Users desire enhanced Wi-Fi 6 support and improved enterprise-level features to cater to larger networks.

"The graphics and call management could be better."
"Updating the equipment and the scheme they use to bill for the license could be improved."
"The integration options with third-party applications need enhancement."

ROI

Cisco Meraki Wireless LAN shows a positive impact on returns for many organizations. It offers cost advantages by reducing expenses related to transport, staffing, and bandwidth, though some find it expensive. Its reporting and analysis features are invaluable, aiding in decision-making and reducing operational costs. While advantageous for small businesses due to its stability and ease of installation, larger enterprises may not experience as significant a benefit. The investment is seen as worthwhile by many users over three to five years.

Pricing

Cisco Meraki Wireless LAN is perceived as expensive but offers stability and high-quality features. Pricing is based on a subscription model with annual or multi-year contracts, with no perpetual license options, and requires diligent license renewal to avoid service interruption. Although the upfront access point price can be competitive, ongoing maintenance and security licensing costs increase overall expenses. Negotiation can influence pricing favorably, but Meraki is considered more costly than alternatives like Aruba and Ruckus.

"The solution's pricing is a little higher."
"It could be more affordable than other solutions."
"The product is expensive. I rate the pricing a nine out of ten."

Popular Use Cases

Cisco Meraki Wireless LAN is utilized by businesses, schools, and hospitality venues for seamless WLAN connectivity and security. Clients benefit from its ease of deployment, cloud management, and user-friendly interface. It supports diverse sectors, offering guest Wi-Fi access, enterprise network infrastructures, and remote connectivity. Users appreciate its robust integration with other network solutions. Its applications include enhancing business operations, educational environments, and IoT device connectivity, serving a wide market segment with reliable wireless access.

Service and Support

Cisco Meraki Wireless LAN users rate customer service and technical support highly. Customer service scores range from 8 to 10. Technical support is praised for being responsive and knowledgeable, though some users find first-level support lacking in expertise. Support is accessible via calls or the dashboard, with quick response times. While many find the service excellent, some note delays in response and resolution. The support is described as reliable with improvements desired in providing comprehensive knowledge bases.

Deployment

Many users find Cisco Meraki Wireless LAN's initial setup straightforward, describing it as easy and intuitive. Some with more experience deploy quickly, even in under an hour, while larger deployments vary in complexity and time. A small number encountered some challenges, often due to specific configurations or lack of technical background. Generally, the setup benefits from its plug-and-play capability, making it manageable for both small and large installations with minimal support.

Scalability

Cisco Meraki Wireless LAN supports smooth scaling. Users highlight its cloud-based nature, enabling effortless addition of devices. It's suited for diverse organizations, though some mention cost challenges. Many companies use Meraki across locations, benefiting from easy configuration and management. While scalability receives praise, there's feedback on licensing and hardware scale limitations. Still, users appreciate its adaptability to meet growing needs, handling thousands of users effectively, and preparing for future expansions with minimal issues.

Stability

Most users find Cisco Meraki Wireless LAN stable, reliable, and resilient, though there can be issues with firmware updates, old devices, and DNS resolution. Stability is often praised, especially in large environments with many clients. Some note dependency on stable internet and occasional authentication issues. Ratings vary, often between seven to ten out of ten. It is suitable for medium to enterprise-level needs, offering manageable and secure operations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

Educational Organization

Financial Services Firm

Government

Comms Service Provider

Retailer

Healthcare Company

University

Construction Company

Non Profit

Wholesaler/Distributor

Energy/Utilities Company

Real Estate/Law Firm

Insurance Company

Media Company

Legal Firm

Hospitality Company

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Consumer Goods Company

Logistics Company

Engineering Company

Pharma/Biotech Company

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Learn more about Cisco Meraki Wireless LAN

Cisco Meraki Wireless LAN was previously known as MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN.

Cisco Meraki Wireless LAN customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins