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DX Performance Management Reviews

Vendor: Broadcom
4.1 out of 5
Badge Ranked 1
854 followers
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What is DX Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

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DX Performance Management is the #1 ranked solution in top DX NetOps solutions, #2 ranked solution in top Infrastructure Capacity Planning solutions, and #31 ranked solution in best Network Monitoring Tools. PeerSpot users give DX Performance Management an average rating of 8.2 out of 10. Based on the analysis of the 31 most recent DX Performance Management reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the highest in the category). DX Performance Management is most commonly compared to DX Spectrum: DX Performance Management vs DX Spectrum. DX Performance Management is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 29% of all views.
Buyer's Guide
DX Performance Management
December 2024
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DX Performance Management mindshare

Product category:
DX NetOps
As of December 2024, the mindshare of DX Performance Management in the DX NetOps category stands at 33.3%, down from 40.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
DX NetOps

PeerAnalyst reports

TypeTitleDate
ProductReviews, tips, and advice from real usersDec 22, 2024Download
ComparisonDX Performance Management vs DX SpectrumDec 22, 2024Download
ComparisonDX Performance Management vs AppNeta by BroadcomDec 22, 2024Download
Suggested products
TitleRatingMindshareRecommending
DX Spectrum4.231.3%89%116 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

DX Performance Management offers netflow data analysis, quick network visibility, integration with multiple CA products, customizable dashboards, and comprehensive alerting. Users appreciate its ease of use and data integration from varying sources into a single view. Strong reporting capabilities and scalability allow for efficient data collection and monitoring across vast network infrastructures. The platform’s out-of-the-box dashboards and multi-tenanted architecture provide users with insights and performance metrics, facilitating quicker decision-making and proactive issue resolution.
  • "The tool helps us understand network performance."
  • "Great dashboards and good integration with other solutions."
  • "What is most useful is visibility."

Room for Improvement

DX Performance Management needs enhanced integration with UIM and tools like Splunk. It requires better reporting capabilities with expanded object display and duplicating options. The database should have higher availability, improved multi-tenancy, and seamless data center transition. It also needs efficient cloud monitoring, improved response times for updates, and global synchronization. More certifications, device recognition, and a mobile app would be advantageous. Integration of role-based access, alerts, and online training would also improve user experience.
  • "DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
  • "Policies could be improved."
  • "Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."

Pricing

The pricing details for DX Performance Management are not provided in the reviews. The solution requires a license, which is purchased every three years with the option for multiple contracts. The price has been increasing annually, yet is still considered affordable. The licensing process is described as straightforward, regardless of the number of devices to be monitored.

  • "The tool's pricing is based on the number of network devices."
  • "We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
  • "I like the licensing model because it's device-based."

Popular Use Cases

Users primarily deploy DX Performance Management for network monitoring, alerting, trend analysis, and capacity planning. It assists in incident management, performance baselining, fault management, and gathering SNMP data from network devices. It provides insights into network health, enabling organizations to respond to potential issues proactively. Many leverage it for customer network performance visibility, real-time monitoring, data analytics, and reporting for routers and switches. Multiple deployments showcase versatility in performance and event management.

Service and Support

DX Performance Management's customer service is praised for being responsive and knowledgeable. Users note rapid issue resolution and appreciate the follow-up. Some users mention occasional delay, especially with complex issues or escalations. Technical support quality is mostly high across regions, although a few challenges with international divisions like India are reported. Support teams, including engineers, effectively address typical problems, often requiring collaboration with engineering for more complicated configurations or troubleshooting steps.

Deployment

Some find DX Performance Management's initial setup complex due to components and security requirements, while others see it as straightforward with the right guidance and architecture. Assistance from CA and detailed documentation can ease the process. Security settings and server configurations often pose challenges. Experiences vary, with some needing extensive resources and time, while others achieve quick, easy installations. Proper planning and root access improve outcomes significantly for many.

Scalability

DX Performance Management offers high scalability, handling thousands of devices without issues. Users report smooth horizontal scaling and efficient data center integration. Some challenges with redundancy and specific functionalities were noted, but scalability remains a key strength. Larger organizations leverage its ability to manage extensive interfaces, with some reaching near-system limits. Reports suggest mixed experiences with functionality integrations, but overall, DX Performance Management accommodates substantial enterprise demands and device monitoring efficiently.

Stability

DX Performance Management is praised for its stability. Users rarely encounter issues, though some mention specific challenges with database requirements and patches. Most users find it reliable without unexpected crashes. Stability improvements over recent years are noted, with occasional concerns about component updates. Some users point out older versions might show less stability; however, updated versions typically address any past issues. Few connectivity concerns or data gaps are mentioned, with reliability ratings ranging from 7 to 8 out of 10.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our DX Performance Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
10%
Real Estate/Law Firm
6%
Educational Organization
6%
University
5%
Government
5%
Insurance Company
5%
Energy/Utilities Company
4%
Retailer
4%
Hospitality Company
4%
Logistics Company
2%
Outsourcing Company
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Healthcare Company
1%
Comms Service Provider
1%
Engineering Company
1%
Media Company
1%

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Learn more about DX Performance Management

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

DX Performance Management was previously known as CA Performance Management .

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DX Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 

Related questions

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When evaluating DX NetOps, what aspect do you think is the most important to look for?

Product Categories

Product Categories
DX NetOps
Infrastructure Capacity Planning
Network Monitoring Software

Popular Comparisons

Popular Comparisons
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DX Spectrum vs DX Performance Management
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