Fortinet FortiToken Reviews

Name: Fortinet FortiToken
Brand: Fortinet
Rating: 4.2 (27 reviews)

4.2 out of 5

27 reviews
87% willing to recommend

607 followers

What is Fortinet FortiToken?

As we've seen, passwords alone don't keep unwanted guests out of your network. Password-only authentication has led to security breaches, malware infections, and policy violations. With two-factor authentication, a password is used along with a security token and authentication server to provide far better security. Authorized employees can remotely access company resources safely using a variety of devices, ranging from lpatops to mobile phones.

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Fortinet FortiToken is the #4 ranked solution in top Authentication Systems. PeerSpot users give Fortinet FortiToken an average rating of 8.4 out of 10. Fortinet FortiToken is most commonly compared to Microsoft Entra ID: Fortinet FortiToken vs Microsoft Entra ID. Fortinet FortiToken is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 831,020 peers since 2012

Featured reviews

Sachin Vinay

Assistant Manager-Networks at Amrita

One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.

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Sutjipto Budiman

Director at Widya Presisi Solusi

The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.

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Paul Duxfield

Technical Consultant at Spark New Zealand

The initial setup was straightforward. For deployment, load the CSV of all the tokens, and then with the license, we just deploy as required for users using Fortinet's indicators, usually. The time taken for deployment depends on how long it takes to deploy the FortiAuthenticator. We usually deploy them together. With FortiAuthenticator, or the FortinetToken or add-ons, you're looking at maybe a couple of hours to edit.

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Fortinet FortiToken mindshare

As of January 2025, the mindshare of Fortinet FortiToken in the Authentication Systems category stands at 7.5%, down from 7.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Authentication Systems

PeerAnalyst reports

Type	Title	Date
Category	Authentication Systems	Jan 17, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 17, 2025	Download
Comparison	Fortinet FortiToken vs Microsoft Entra ID	Jan 17, 2025	Download
Comparison	Fortinet FortiToken vs Cisco Duo	Jan 17, 2025	Download
Comparison	Fortinet FortiToken vs Fortinet FortiAuthenticator	Jan 17, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	17.8%	94%	218 interviews Add to research
Okta Workforce Identity	4.2	6.2%	94%	64 interviews Add to research

Valuable Features

Fortinet FortiToken offers ease of installation and use, quick deployment, flexibility with soft and hard tokens, and comprehensive security for two-factor authentication. It integrates well with other Fortinet products and provides perpetual licenses for cost savings. FortiToken's mobile application enhances security without needing hardware management, offering push notifications for VPN access, making it a cost-effective choice compared to competitors like Cisco, beneficial in diverse environments, including financial sectors.

"Their resolution time is timely, and they provide solutions efficiently."
"Overall, I rate the FortiToken solution as nine out of ten. I would definitely recommend it due to its effectiveness in enhancing security."
"FortiToken is integrated with FortiClient solution for users working from home, providing an additional layer of security by sending OTPs for authentication."

Room for Improvement

Fortinet FortiToken requires improved reporting and integration with other Fortinet tools. Users face challenges with cross-device functionality and require FortiAuthenticator for broader application. Mobile support, especially for outdated OS versions, needs enhancement. Users desire easier token management, push notifications, and app usability without compulsory downloads. There are concerns about pricing, migration processes, and SMS service limitations. Users seek better support for protocols like OAuth and integration with services like Office 365. Enhanced user-friendliness and community support are also recommended.

"One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"They need to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"FortiToken should provide enhanced SMS services for those users who do not have smartphones."

ROI

Fortinet FortiToken is reported to provide a favorable ROI. Users experience high returns due to its role in enhancing authentication by securing credentials and user passwords. Its features prevent brute force attacks and unauthorized access, helping protect internet-accessible services. The ROI can vary based on token validity, with long-term returns favored by certain models. Some entities observed a significant decline in unauthorized login attempts after adopting Fortinet FortiToken.

Pricing

Fortinet FortiToken pricing is generally seen as reasonable and cost-effective, especially for existing FortiGate or FortiAuthenticator users. While some perceive it as affordable, others in regions like India find it costlier. Pricing is dynamic, with quarterly adjustments causing some dissatisfaction. Annual subscriptions are common, and discounts may be available to close deals. FortiToken is considered cheaper than alternative solutions, integrating well with Fortinet's ecosystem, but requires additional licenses for FortiAuthenticator to maximize functionality.

"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"The solution’s pricing is moderate and reasonable."
"The platform's licensing cost is reasonable for our organization."

Popular Use Cases

Fortinet FortiToken is used for VPN and two-factor authentication. Users deploy it for remote access and enhancing security in VPNs, integrating with FortiGate firewalls, Active Directory, and applications like Microsoft. It supports authentication at both administrative and user levels. Many employ FortiToken to secure internal and external network access for remote work and external providers. It facilitates secure access to IT infrastructure and helps manage remote workforce security.

Service and Support

Fortinet FortiToken's customer service is generally well-regarded, with many noting efficient support and timely resolution. However, some mention long response times and difficulties articulating problems when contacting support. Users rarely need assistance, suggesting simplicity and reliability in FortiToken. Technical support is sometimes slow, especially via email, but users perceive Fortinet as a strong vendor. There's improvement needed in some regions where certified engineers are scarce, while others find Fortinet's support satisfactory.

Deployment

Many users found Fortinet FortiToken's initial setup straightforward and quick, often completing it within hours. Some experienced minor challenges with specific configurations, like Active Directory integration, but resolved them with support. FortiToken's ease of use is frequently highlighted, with QR code scanning and app installation being simple steps. However, deployment time varied, occasionally extending due to the need for user coordination and hardware logistics. Overall, user-friendliness and flexibility were commonly appreciated attributes.

Scalability

Fortinet FortiToken handles scalability adeptly, supporting users from small to large organizations. Some users report limitations when attached to single devices, while others suggest it readily accommodates thousands through configuration adjustments. Migrating environments may present challenges. Certain users highlight its suitability more for mid-sized entities than larger enterprises. Various users recommend improvements like push notifications. Ratings generally range from seven to ten for scalability, with many appreciating the ease of expanding user capacity.

Stability

Fortinet FortiToken is consistently rated high for stability, often scoring eight or above. Many find it reliable without major issues, though minor concerns include occasional token sync issues and delayed SMS messages. Despite being generally stable, certain users note a lack of support in multifactor environments. Its performance is commended, with users frequently rating it nine or ten for stability, appreciating its reliability across devices like Android and iPhones.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiToken Buyer's Guide for additional reliable information.