IBM Public Cloud Reviews

Vendor: IBM

3.9 out of 5

17 reviews
86% willing to recommend

1,581 followers

What is IBM Public Cloud?

IBM Cloud is a full-stack cloud platform that spans public, private and hybrid environments. Build with a robust suite of advanced data and AI tools, and draw on deep industry expertise to help you on your journey to the cloud.

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IBM Public Cloud is the #6 ranked solution in top IoT Platforms and #13 ranked solution in PaaS Services. PeerSpot users give IBM Public Cloud an average rating of 7.8 out of 10. Based on the analysis of the 17 most recent IBM Public Cloud reviews, the overall sentiment is positive, with a sentiment score of 7.2. IBM Public Cloud is most commonly compared to Microsoft Azure: IBM Public Cloud vs Microsoft Azure. IBM Public Cloud is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

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Featured reviews

Adnan_Ali

Junior Cloud Engineer at Wanclouds

It offers services designed to meet a wide range of customer needs. It provides robust analytics and management tools to give customers complete visibility into their environment and infrastructure. With its diverse features, IBM Public Cloud aims to address various requirements and ensure a high level of service for its users.

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Shivakumar Kuppannan

Founder & CEO at Star Systems India Private Limited

It pretty much has all the features. There are many applications and features, and because of that, we need to walk through or study all the material and do hands-on. We need clear documentation or support for using IBM Public Cloud. The UI is fine, and everything else in terms of usability and configuring the cloud is also fine. The only thing is that when we're stuck or get an error, we need some technical support. Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud.

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Murtaza Anwar

Cloud Solution Engineer at Wanclouds

Mostly when I compare it with Amazon, I just would appreciate AWS because there are a lot of complexities on the IBM side when we create a direct connection. In Amazon, we secure our connection with the ISP. For direct connection, it is covered by AWS. On IBM's side, we are securing all our connections. For example, we highlight the IPv6 or VPN connection for direct connection. So, Amazon avoids such situations. Hence, instead of IBM, I just appreciate the efforts by AWS when it comes to the cloud. The solution's complexity and the need for the creation of direct connections are areas that IBM should focus on improving. There are a couple of things that need to be improved. Like, their virtualization, like, they use virtualization on their backend. So there are a lot of things, like, they don't support the required OS, or they don't support it because of which sometimes we need to consider migration. There are also a lot of complexities in Red Hat, Ubuntu, and CentOS that need to be improved. We also had raised the case with the support team on-site, but literally, what I am just finding here is that there are a lot of improvements needed in the architecture side of IBM. I don't think any new features are required since most of the cloud service providers are just using different terminologies to provide the same features or services. However, there is a need for more security in IBM compared to Azure and Amazon, which are the most secure ones since they put more on their security side.

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IBM Public Cloud mindshare

As of December 2024, the mindshare of IBM Public Cloud in the PaaS Clouds category stands at 3.2%, down from 5.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

PaaS Clouds

PeerAnalyst reports

Type	Title	Date
Category	PaaS Clouds	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	IBM Public Cloud vs Microsoft Azure	Dec 18, 2024	Download
Comparison	IBM Public Cloud vs Amazon AWS	Dec 18, 2024	Download
Comparison	IBM Public Cloud vs Red Hat OpenShift	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure	4.2	21.2%	96%	312 interviews Add to research
Amazon AWS	4.2	16.1%	93%	254 interviews Add to research

Valuable Features

IBM Public Cloud offers competitive pricing, robust security, and strong AI capabilities for data analysis. It provides excellent availability, flexibility in hardware ordering, and a user-friendly interface. Users appreciate the ability to easily create serverless functions and the absence of data transfer restrictions. Deployment is simple with reliable and responsive support. Its scalability and bare metal server offerings are also seen as advantageous, making IBM Public Cloud an appealing choice for diverse needs.

"It provides robust analytics and management tools to give customers complete visibility into their environment and infrastructure."
"The most valuable feature of IBM Public Cloud is the AI integrations."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."

Room for Improvement

IBM Public Cloud requires enhancements in performance, autonomy, and interface usability. Deployment complexities, limited documentation, and security concerns need attention. Support services and multilingual communication are inadequate. The platform's configuration and reporting capabilities demand upgrades. Additionally, issues with site availability, virtual networks, and feature maturity were mentioned, along with the need for improved pricing strategies and specialized support. Users highlighted a lack of clear documentation and comparative security weaknesses against competitors like AWS and Azure.

"Support could be improved."
"The solution’s pricing could be improved."
"Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities."

ROI

Pricing

IBM Public Cloud is noted for its competitive pricing compared to AWS and Azure, with straightforward monthly licensing fees. Users appreciate its lower costs and fixed monthly rates for annual contracts. Pricing varies by location, benefiting those using data centers in smaller cities. While some find it less fair than Amazon or Azure, others value its predictability and free trial options. Premium support incurs additional charges, but the overall expense is generally affordable for enterprises.

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a nine out of ten."
"IBM has a lesser price compared to other cloud service providers like Azure and AWS."
"It pretty much has a standard price. There is no hidden price with IBM Public Cloud."

Popular Use Cases

IBM Public Cloud is primarily used for data collection, deployment, and testing environments. Users, including educational institutions and managed service providers, leverage it for private data concerns, analytics, and database management. It's favored for migrating traditional infrastructures, hosting microservices and APIs, and developing SaaS solutions. Many utilize it for telecom, insurance, and banking applications. Academic institutions employ it for digital labs. Teams perform analytics, create alerts for solar parks, and handle SaaS application lifecycles.

Service and Support

Deployment

IBM Public Cloud's initial setup experiences vary. Some users find it straightforward due to organized resources and clear documentation, enabling quick deployment. Others report complexity with integration and configuration, suggesting room for improvement. Smaller configurations take minimal time, while more intricate setups require additional effort, such as integration and architectural patterns. Deployment generally ranges from minutes to days, influenced by solution requirements, administrative needs, and available technical support. Users appreciate the cloud-based nature, reducing manual installations.

Scalability

IBM Public Cloud is recognized for its scalability. It supports efficient resource expansion, making it suitable for varying workloads. Users rate its scalability highly, noting its ability to handle workloads seamlessly across multiple global regions. The platform offers flexible scaling options with a pay-as-you-go pricing model, appealing to small and medium-sized businesses seeking cost-effective solutions. Users highlight its ease of scaling resources, whether serverless or otherwise, without performance issues.

Stability

Users frequently commend IBM Public Cloud for its reliable and strong stability. Many affirm it's highly stable, with no glitches or crashes, and reliable performance. Some report occasional issues or compare it less favorably to competitors like AWS. Detailed service notifications reassure users. Instances of operational trouble seem isolated. Clients appreciate the resilience, emphasizing IBM's support for high-profile companies. Stability ratings often hover between eight and nine out of ten by users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Public Cloud Buyer's Guide for additional reliable information.