iboss Reviews

Name: iboss
Brand: iboss
Rating: 4 (13 reviews)

Vendor: iboss

4.3 out of 5

13 reviews
100% willing to recommend

139 followers

What is iboss?

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

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iboss is the #4 ranked solution in top Internet Security solutions, #4 ranked solution in top Web Content Filtering solutions, #8 ranked solution in CASB solutions, #10 ranked solution in top Secure Access Service Edge (SASE) solutions, #13 ranked solution in top Web Security Gateways, and #13 ranked solution in top ZTNA services. PeerSpot users give iboss an average rating of 8.6 out of 10. Based on the analysis of the 13 most recent iboss reviews, the overall sentiment is positive, with a sentiment score of 7.0. (Among the highest in the category). iboss is most commonly compared to Cisco Umbrella: iboss vs Cisco Umbrella. iboss is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Helped 814,763 peers since 2012

Featured reviews

Jack Hamm

Vice President of Security and Engineering at a retailer with 10,001+ employees

Regarding features, we've primarily utilized the SASE feature, which has served as an excellent replacement for our traditional web proxies. Additionally, data center operations are inherently complex and involve hardware management. Consequently, the PaaS nature of this solution, eliminating the need to manage our hardware, was appealing. We extensively use its web proxy capabilities, particularly the category-based controls, enabling us to block generative AI sites that are not approved by policy. Although we've employed ZTNA in limited cases, we plan to expand its use. Notably, a desirable aspect was the uptime guarantee, with a seven-nine contract commitment exceeding any other network provider's guarantee I've encountered.

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Fahad Hossain

IT System Architect at Wunderman Thompson Studios Dhaka

We use iboss for the proxy solution. I used iboss in my organization to block a few sites for a few of my employees Content filtering is the most useful feature of iboss. Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should improve.…

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reviewer2559984

Information Security Expert at a government with 5,001-10,000 employees

The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions. The administrator's console is laid out logically. New features are added in places that make sense, making the console easy to use from an administrative standpoint. It runs in the background seamlessly for an end user. The only time you know it's there is when you get caught in a policy decision that blocks a connection. The iboss console has absolutely improved security. We rely heavily on it for command and control traffic analysis, and we're using their SSL decryption function. We can look inside of encrypted connections to catch and prevent these botnets that are out there. It has saved us a countless number of times. We are a government entity with a Microsoft contract, so the single pane of glass is Microsoft. When we use any third-party tools, such as iboss, we feed into our Microsoft console, except the URL logs. We keep those separate for many internal reasons. We keep the URL logs, but the malware, CASB, and other information go directly into our Microsoft tenant. We've deployed the iboss into several of our Azure environments, and it does exceptionally well in most cases. It sees the traffic it's supposed to while ignoring the traffic we've told it specifically to ignore. The only thing we don't do with it is by recommendation from the actual vendor. We do not inspect database connections because of the intensity of those connections. The vendor told us not to look at those. It would probably end up causing latency issues with our connections. We were an early adopter of iboss' ChatGPT risk protection. We still use it because we've determined that it will work for us. We're working with their development team to enhance the feature sets. We tend to be on the leading edge of things in our field, which is rare for a government, but we're kind of a special group. We tell the vendors when we see things emerging and where they should go with these products. They've been excellent at adding these new features. It captures what we expect, and the features are there that we need. The ability to monitor and secure these conversations is outstanding. In fact, we've put in the framework to allow us to block content that should not be going into ChatGPT, Gemini, or Copilot. It allows you to force users to go to a particular AI console. In our case, we will force users in the near future to only use one AI platform, Copilot. We already know iboss can force users to go straight to Copilot if they try to go to any other platform. That's fantastic. It has a DLP feature that will capture data that shouldn't be leaving your enterprise as well when it finds it in any of these AI chats.

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iboss mindshare

Product category:

As of November 2024, the mindshare of iboss in the Secure Access Service Edge (SASE) category stands at 1.6%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

Key learnings from peers

Last updated Oct 31, 2024

Valuable Features

iboss offers value through content filtering, web category controls, and granular setup utilizing AD OUs. Its security features include malware detection and zero tolerance for threats, while allowing comprehensive traffic scanning and SSL decryption. The platform's scalability, ease of deployment, and reliable support enhance its usability. The cloud proxy and DLP features provide offsite filtering and AI chat monitoring. Its reporting, logs, and web proxy capabilities contribute to efficient data control and network safety.

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

Room for Improvement

iboss users highlight several areas for improvement. They desire more efficient navigation in the reporter tool and better SSL decryption for apps. Endpoint solutions should improve in security risk identification and integration with cloud applications. Users seek enhanced data loss prevention features and faster reporting. On-premise hardware needs higher network capacity. Improved support and simplified zero trust setup are also desired for better integration with third-party applications.

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

ROI

Based on user feedback, iboss has provided a positive return on investment. Users have reported improved security, increased productivity, and reduced IT costs as a result of using iboss. Some have also noted that the platform is easy to use and provides excellent support. It appears that iboss has been a valuable investment for many organizations.

Pricing

Enterprise buyers find iboss's pricing competitive and transparent, with a simple per-user and access-point model. Users appreciate predictability in costs, essential for budgeting and forecasting. While some note annual increases, iboss is generally less expensive than certain competitors, fitting well within security budgets. The pricing is seen as fair, given the feature set, avoiding surprise costs common with other solutions. Licensing and renewals often involve management decisions, linked to feature additions and organizational needs.

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."

Popular Use Cases

Organizations primarily utilize iboss for web filtering, data loss protection, and securing networks from malicious sites. Many schools filter internet content for students using on-premise and cloud setups. Companies employ features like SASE, ZTNA, and proxy services for security architecture, URL enforcement, and advanced AI initiatives. They use iboss for device protection globally, evaluate zero trust frameworks, and deploy via physical hardware and cloud-based services to meet various deployment requirements.

Service and Support

Iboss customer service is highly praised, with fast, knowledgeable, and responsive support. Many rate it nine or ten out of ten. They offer premium services including a technical account manager and 24/7 availability. Users find their English-speaking tech team excellent and well-trained, frequently learning something new. While the initial protocol might be slow, interventions by sales representatives help streamline communication, making users consistently satisfied with their engagement.

Deployment

Iboss's initial setup is straightforward and quick. Users find the installation uncomplicated, though configuration can be challenging. Deployment varies, with some completing it in minutes and others taking weeks due to organizational factors. Maintenance is minimal, with auto-updates and admin console checks. Some experienced minor challenges in categorization and needed vendor support. Migrating to the cloud streamlines the process further, enhancing ease of use and reducing maintenance requirements. Cross-team collaboration is sometimes necessary for larger deployments.

Scalability

Iboss scales efficiently, accommodating increased users seamlessly. New Node Blade Chassis might be needed for expansion, addressing scalability concerns. Users find adding virtual gateways simple and switching to the cloud hassle-free. Users have scaled for tens of thousands without encountering performance issues. While some incurred costs, iboss remains scalable with quick upgrades and reliable operations. Organizations report stable scaling with varying numbers of devices across multiple locations.

Stability

Many users describe iboss as stable, with some minor issues. Positive remarks highlight exceptional stability with minimal outages, user satisfaction, and seamless transitions, especially after cloud migration. Some mention occasional problems, such as growth-related instability and administrative challenges, like SSL certificate replacement and proxy log loss. Those utilizing the platform express varying satisfaction levels, rating stability between seven to ten, with consistent notifications and no significant downtime reported.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our iboss Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Healthcare Company

Educational Organization

Retailer

Comms Service Provider

Real Estate/Law Firm

Construction Company

Insurance Company

Energy/Utilities Company

Non Profit

Legal Firm

University

Wholesaler/Distributor

Media Company

Hospitality Company

Logistics Company

Outsourcing Company

Transportation Company

Performing Arts

Consumer Goods Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Pharma/Biotech Company

Marketing Services Firm

Mining And Metals Company

Compare iboss with alternative products

Learn more about iboss

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss was previously known as iBoss Cloud Platform.

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iboss customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.