MuleSoft Anypoint Platform Reviews

Name: MuleSoft Anypoint Platform
Brand: Salesforce
Rating: 4.0 (57 reviews)

Vendor: Salesforce

4.0 out of 5

57 reviews
91% willing to recommend

1,788 followers

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What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

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MuleSoft Anypoint Platform is the #1 ranked solution in top Business-to-Business Middleware solutions, #2 ranked solution in top Integration Platform as a Service providers, #4 ranked solution in top Message Queue Software, #4 ranked solution in top Cloud Data Integration solutions, and #9 ranked solution in top Workload Automation solutions. PeerSpot users give MuleSoft Anypoint Platform an average rating of 8.0 out of 10. Based on the analysis of the 57 most recent MuleSoft Anypoint Platform reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the lowest in the category). MuleSoft Anypoint Platform is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): MuleSoft Anypoint Platform vs Informatica Intelligent Data Management Cloud (IDMC). MuleSoft Anypoint Platform is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 23% of all views.

Buyer's Guide

MuleSoft Anypoint Platform

December 2024

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Helped 829,634 peers since 2012

Featured reviews

Vijay Subramanyam

Delivery Head at cblsolutions

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

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Mohan BS

Senior Specialist at a manufacturing company with 10,001+ employees

The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.

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MuleSoft Anypoint Platform mindshare

Product category:

As of January 2025, the mindshare of MuleSoft Anypoint Platform in the Business-to-Business Middleware category stands at 13.5%, down from 14.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

PeerAnalyst reports

Type	Title	Date
Category	Business-to-Business Middleware	Jan 8, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 8, 2025	Download
Comparison	MuleSoft Anypoint Platform vs SAP Process Orchestration	Jan 8, 2025	Download
Comparison	MuleSoft Anypoint Platform vs Informatica Intelligent Data Management Cloud (IDMC)	Jan 8, 2025	Download
Comparison	MuleSoft Anypoint Platform vs webMethods.io	Jan 8, 2025	Download

Title	Rating	Mindshare	Recommending
Informatica Intelligent Data Management Cloud (IDMC)	4.0	N/A	93%	181 interviews Add to research
webMethods.io	4.0	N/A	94%	91 interviews Add to research

Valuable Features

MuleSoft Anypoint Platform excels in API management, offering seamless integration through numerous pre-built connectors. Users appreciate its ease of use and rapid API development using RAML. The platform provides high scalability, strong performance, and impressive stability. Its visual interface, robust monitoring, and security features are highly valued. Additional key aspects include hybrid deployment support, DataWeave for data transformation, and comprehensive capabilities in cloud-based integration and API management.

"MuleSoft's integration with Salesforce products makes it a preferred choice for those setups."
"It reduces manual loads in maintaining servers as it comes with the Cloud Hub feature."
"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."

Room for Improvement

MuleSoft Anypoint Platform requires enhancements in its technical support, release cycle speed, and runtime management. The pricing model is costly and needs reconsideration. Documentation could be more user-friendly and centralized. The initial setup process is complex. Users seek more efficient error handling, better integration features, and simplified account management. The addition of low-code options and enhanced AI capabilities would be beneficial, as would improvements in dashboard functionality and DataWeave performance.

"From a monitoring point of view, MuleSoft Anypoint Platform can improve on tracking transactions. When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic."
"From a monitoring point of view, MuleSoft Anypoint Platform can improve on tracking transactions."
"MuleSoft is considered one of the more expensive products in the market."

ROI

Organizations experience a strong return on investment from MuleSoft Anypoint Platform. Its integration capabilities lower total cost of ownership by reducing middleware use, technical debt, and infrastructure. Decoupling business applications and enabling legacy modernization further decreases costs. The API-led model supports efficient implementation of microservices and APIs, streamlining maintenance. While larger enterprises find impressive results, smaller companies may find cost a barrier. Users consistently experience positive financial outcomes without needing to rely on exact pricing details.

Pricing

MuleSoft Anypoint Platform pricing is seen as complex and generally expensive compared to other integration platforms. Licensing is volume-based, with significant costs associated with higher data processing and additional modules. Some users note that while enterprise-level organizations might find value in its capabilities and support, smaller companies may struggle with costs. Various factors, such as vCores and required connectors, contribute to the total price. Recent transitions towards a pay-as-you-go model might attract smaller businesses.

"Regarding pricing, I believe there could be room for improvement to align with user expectations."
"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"The product's price seems to be competent in comparison to other products in the market."

Popular Use Cases

MuleSoft Anypoint Platform supports integration across various sectors, primarily for building and managing APIs. It enables hybrid solutions, connecting cloud-to-cloud, cloud-to-on-premises, and multiple enterprise applications. Key use cases include supply chain management, API management, middleware setups, and orchestrating workflows. It integrates systems such as SAP, Salesforce, and Oracle, enhancing data transformation and synchronization. Users employ it for real-time integrations, digital transformation, and leveraging API-led connectivity within e-commerce and retail.

Service and Support

MuleSoft Anypoint Platform's customer service and support are generally described as good, responsive, and helpful. Some users note the involvement and eagerness of the team. Bi-weekly or monthly touchpoints are common, with users appreciating the dedicated support. Several mention the need for reliance on community resources due to documentation gaps. Response times and support quality vary, with some users noting delays and suggesting improvements. Support levels include silver, gold, and platinum, with premium customers receiving excellent service.

Deployment

MuleSoft Anypoint Platform's initial setup is largely straightforward and manageable, particularly for users with Java backgrounds or cloud deployments. On-premise setups can pose challenges and require specialized skills. Cloud environments are typically simpler, with quick deployment possible in minutes. Some users benefit from strong MuleSoft support, enhancing ease of installation. While cloud-based configurations don't demand extensive resources, on-premise setups might need expert assistance and involve more complexity.

Scalability

MuleSoft Anypoint Platform is viewed as highly scalable by many. Users appreciate its ability to scale both horizontally and vertically, especially in enterprise environments. Some mention the need for additional resources, like licenses, to extend capabilities. Although the platform is typically suitable for medium to large enterprises, there are concerns about potential limitations in scaling, particularly related to data handling capacities and associated costs. There is a strong focus on cloud-based scalability options.

Stability

MuleSoft Anypoint Platform is widely reported as stable, receiving ratings of up to ten out of ten. It has improved since version 3.7, although some note that connector updates can occasionally affect stability. Debugging and Java-related issues may arise, but many find it reliable without major technical problems. Scalability is generally good, with better horizontal scaling on-premises. Users appreciate its robustness and stability, especially across large organizations, though some areas may benefit from additional improvement.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our MuleSoft Anypoint Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Retailer

Healthcare Company

Government

Insurance Company

Energy/Utilities Company

Construction Company

University

Non Profit

Media Company

Comms Service Provider

Real Estate/Law Firm

Pharma/Biotech Company

Wholesaler/Distributor

Outsourcing Company

Logistics Company

Consumer Goods Company

Transportation Company

Hospitality Company

Legal Firm

Recreational Facilities/Services Company

Performing Arts

Compare MuleSoft Anypoint Platform with alternative products

Learn more about MuleSoft Anypoint Platform

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

MuleSoft Anypoint Platform was previously known as Data Integrator, Anypoint MQ.