MuleSoft Anypoint Platform Reviews

Name: MuleSoft Anypoint Platform
Brand: Salesforce
Rating: 4 (55 reviews)

Vendor: Salesforce

4.0 out of 5

55 reviews
91% willing to recommend

1,784 followers

Post review

What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Get the MuleSoft Anypoint Platform Buyer's Guide and find out what your peers are saying about MuleSoft Anypoint Platform, Informatica Intelligent Data Management Cloud (IDMC), Azure Data Factory and more!

MuleSoft Anypoint Platform is the #2 ranked solution in top Business-to-Business Middleware solutions, #2 ranked solution in top Integration Platform as a Service providers, #3 ranked solution in top Message Queue Software, #4 ranked solution in top Cloud Data Integration solutions, and #8 ranked solution in top Workload Automation solutions. PeerSpot users give MuleSoft Anypoint Platform an average rating of 8.0 out of 10. MuleSoft Anypoint Platform is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): MuleSoft Anypoint Platform vs Informatica Intelligent Data Management Cloud (IDMC). MuleSoft Anypoint Platform is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 21% of all views.

Buyer's Guide

MuleSoft Anypoint Platform

October 2024

Get the report

Helped 813,418 peers since 2012

Featured reviews

Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

Read full review

Mohan BS

Senior Specialist at a manufacturing company with 10,001+ employees

The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.

Read full review

Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

The most important thing that I have seen is it has removed the data silos because of the three-tier architecture that Mule Anypoint Platform follows The most valuable feature is their integrations and very good API management. I think in the next release if they could work with the low-code…

Read full review

MuleSoft Anypoint Platform mindshare

Product category:

As of October 2024, the mindshare of MuleSoft Anypoint Platform in the Business-to-Business Middleware category stands at 14.0%, up from 13.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

Key learnings from peers

Last updated Sep 4, 2024

Valuable Features

MuleSoft Anypoint Platform's valuable features include a versatile marketplace, effective API management, a user-friendly interface, rapid deployment, extensive connector and adapter support, real-time API mocking, seamless data transformation with DataWeave, hybrid integration capabilities, scalability, ease of use, strong monitoring and observability, compatibility with CRMs like Salesforce, and excellent documentation. It offers a hybrid cloud deployment model, robust security policies, scalable performance, user-friendly community manager, rapid API development, and customizable integration options.

"Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP."
"The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. TheDesign Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable.Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."
"The tool’s API management capabilities are excellent."

Room for Improvement

MuleSoft Anypoint Platform's technical support, runtime management, and pricing need improvement. Users desire better integration features, documentation, and monitoring capabilities. Scalability and the interface for beginners could be enhanced. Anypoint MQ lacks capabilities seen in competitors. The platform's complexity and initial setup documentation are challenging. Users also face issues with deployment times, message priorities, and compatibility with external systems. Adding more connectors and addressing AI integration would be beneficial.

"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."
"Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget.Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism."
"The product is expensive."

ROI

Large organizations typically see impressive results from MuleSoft Anypoint Platform, while smaller entities may find it harder to realize such benefits due to the cost. Users have noted that there is evident return on investment, though specifics on pricing were not detailed.

Pricing

Enterprise users found MuleSoft Anypoint Platform pricing to be on the expensive side. The cost varies based on usage, such as data volume and API processing units. Although the product is high-priced compared to other integration platforms, it offers comprehensive features. Some users suggested simplifying the pricing model and creating affordable options for smaller organizations. Overall, opinions indicate that the pricing is competitive yet complicated, and may become more attractive with MuleSoft's shift to a pay-as-you-go model.

"Regarding pricing, I believe there could be room for improvement to align with user expectations."
"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"The product's price seems to be competent in comparison to other products in the market."

Popular Use Cases

MuleSoft Anypoint Platform is used for building integrations within retail platforms, hybrid integration scenarios, API management, connecting multiple cloud and on-premise applications, creating middleware layers, orchestrating workflows, and integrating various enterprise systems like SAP, Salesforce, eCommerce, and ERP. It helps modernize IT, manage data transformations, handle asynchronous messaging, and support real-time transactions across diverse business domains.

Service and Support

MuleSoft Anypoint Platform's customer service is unique, very responsive, and client-centric. They are proficient and timely, with varied support levels. Premium clients receive excellent assistance. The technical support team is generally good, with some delays in tickets. Some users rely on the community. Documentation quality varies. Dedicated support teams work hard, offering helpful and quick responses. In some cases, improvements in response times and standardization are needed. Clients appreciate their engaged and essential customer service.

Deployment

MuleSoft Anypoint Platform's initial setup generally ranges from easy to complex. Many users find it straightforward and quick, especially with cloud deployments. On-premises setups can be more complex, requiring technical expertise and sometimes professional services. Some users noted excellent customer support and detailed documentation. Deployment times vary, with some reporting minutes and others taking weeks. DevOps tools and automation are often used to streamline the process. Generally, a small team is sufficient for setup and maintenance.

Scalability

MuleSoft Anypoint Platform is known for its scalability, making it suitable for both mid-sized and large enterprises. Users appreciate its cloud-based architecture, auto-scaling features, and ease of expansion, though there are some requests for more options. It handles varying workloads efficiently and supports horizontal and vertical scaling. Deployment and maintenance are often straightforward, and it benefits companies needing to scale their applications and integrate critical systems seamlessly.

Stability

Many find MuleSoft Anypoint Platform stable, though some report issues with connectors, Java errors, and version updates. Horizontal scalability is a concern for cloud but is better on-premises. Most rate stability between seven to ten. MuleSoft Anypoint Platform is reliable with minimal bugs, crashes, or downtime, but stability can be affected by external factors like database loads.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our MuleSoft Anypoint Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Retailer

Healthcare Company

Government

Insurance Company

Energy/Utilities Company

Construction Company

University

Non Profit

Real Estate/Law Firm

Media Company

Comms Service Provider

Wholesaler/Distributor

Pharma/Biotech Company

Outsourcing Company

Logistics Company

Consumer Goods Company

Transportation Company

Hospitality Company

Legal Firm

Recreational Facilities/Services Company

Performing Arts

Compare MuleSoft Anypoint Platform with alternative products

Learn more about MuleSoft Anypoint Platform

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

MuleSoft Anypoint Platform was previously known as Data Integrator, Anypoint MQ.