NetIQ Identity Manager is valued for its Role-Based Provisioning, event-driven architecture, real-time synchronization, and flexibility in connecting multiple data sources. Users appreciate the detailed tracing, integration with external systems, password synchronization, and ease of implementation. The self-service capabilities, automated provisioning, and the lack of a user limit enhance usability. Its innovative, AI-driven event-based system reduces reliance on programming. Users find it more intuitive than other systems, providing immediate, reliable results.
- "NetIQ does not have a limit on the number of users."
- "The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
- "The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
NetIQ Identity Manager documentation is lacking. Users find its interface outdated and difficult to configure, with installation challenges on Windows. The system's integration abilities are limited, and role management features are basic. There's a need for a unified interface, cloud options, and simpler installation. Additionally, talent familiar with the platform is scarce, necessitating more accessible training and support. Integration with Active Directory is crucial, and ease of use for smaller companies is desired.
- "The vendor must provide an easier console for configuring things for smaller customers."
- "The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
- "Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
