Symantec Identity Governance and Administration and NetIQ Identity Manager compete in the identity management category. NetIQ appears to have the upper hand due to its flexibility and numerous connectors, making it more suitable for large installations.
Features: NetIQ Identity Manager is noted for its customizable features, including an event-driven provisioning system, rich connectors, and scalability. It provides comprehensive password management and supports real-time synchronization. Symantec offers role-based provisioning and integration capabilities, appreciated for its simplicity but lacking in customization and flexibility compared to NetIQ.
Room for Improvement: Symantec's UI and cloud integration support are outdated, needing better documentation and technical support. NetIQ's interface is complex, requiring skilled technicians. Enhancements in UI and configuration processes would benefit smaller businesses.
Ease of Deployment and Customer Service: Both solutions are primarily on-premises, limiting cloud flexibility. Symantec users report inconsistent tech support while NetIQ has mixed reviews about service efficiency and support availability.
Pricing and ROI: Symantec offers competitive mid-range pricing with a user-based licensing model, challenging for small businesses. NetIQ provides flexible pricing, especially for educational and governmental sectors, though with high initial costs. Both promise ROI via better user lifecycle management, with NetIQ's event-based syncing offering cost benefits for large-scale uses.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
They are lower than some of their competitors.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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