NetIQ Identity Manager vs Symantec Identity Governance and Administration comparison

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Executive Summary

We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NetIQ Identity Manager vs. Symantec Identity Governance and Administration Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""The customer success and support teams have been crucial.""The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance.""User-friendly solution.""The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.""The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."

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"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors.""The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good.""The product is easy to use.""The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one.""The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator.""It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems.""The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows.""I like the eDirectory feature."

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"The solution is easy to scale.""The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.""The product is relatively easier to use than other identity management products.""It's a very useful tool that has improved our client's security, from day one.""It offers a nice price. It's mid-range.""The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places.""The scalability potential is there if a company needs to expand.""Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."

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Cons
"Functionality and usability could be improved.""The reporting and importing have room for improvement.""The current reporting tools in Omada are limited, but we expect significant improvements in the new version.""The reporting on the warehouse data and the import process both have room for improvement.""What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management.""Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."

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"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue.""NetIQ Identity Manager could improve by updating the user portal, it is out of date.""If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement.""The interface is old and outdated, and the design software seems archaic.""We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory.""Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy.""The integrations must be made easier.""The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

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"They should easier and better integration with other software.""The product's technical support could be better.""The product works slowly while accessing cloud-native solutions.""The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.""We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules.""In the next release, there should be provisioning of your certifications.""Reporting could be improved.""The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "You just need to be aware that the more systems you connect, the more license fees you have to pay."
  • "Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
  • "The price of the solution is a bit high and could be reduced."
  • "It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
  • "The solution is quite affordable."
  • "I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
  • More NetIQ Identity Manager Pricing and Cost Advice →

  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with… more »
    Top Answer:Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that… more »
    Top Answer:Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well as… more »
    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Novell Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Sheetz
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government16%
    Retailer13%
    Computer Software Company13%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company14%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise6%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise72%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    NetIQ Identity Manager vs. Symantec Identity Governance and Administration
    May 2024
    Find out what your peers are saying about NetIQ Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. NetIQ Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". NetIQ Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager. See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.