Notion Reviews

Name: Notion
Brand: Notion
Rating: 4.1 (14 reviews)

4.1 out of 5

14 reviews
94% willing to recommend

What is Notion?

Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.

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Notion is the #4 ranked solution in top Knowledge Management Software, #4 ranked solution in top Document Automation Software, and #14 ranked solution in top Project Management Software. PeerSpot users give Notion an average rating of 8.2 out of 10. Notion is most commonly compared to Jira: Notion vs Jira. Notion is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 832,138 peers since 2012

Featured reviews

Iván Fanego

Founder at AppCritic

Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

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NItishSingh

Founder at a tech services company with 1-10 employees

Notion has one big downside: the lack of an offline mode. If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage. Sometimes, Notion can be slow, especially if there is too much information or during peak times. This is mostly noticeable to technical users. Another issue is that there are cases where people have lost information due to bugs.

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Omotosho Andrea

Bubble Expert || Notion Expert at Obafemi Awolowo University, Ile Ife, Nigeria

I have experience using both Asana and Notion and when it comes to choosing between the two, I find myself leaning more towards Notion. While Asana is undoubtedly a good tool, I have some reservations about its design and interface. Notion, on the other hand, has a great design and interface. Asana is effective for task management, but I didn't connect with it as much, since I didn't use it extensively. My experience with Notion has been different and I quickly grasped its capabilities and enjoyed the learning process. It encourages a more technical approach with features like formulas and the ability to create customized databases, which I appreciate. It allows users to bring their ideas to life without being limited by pre-defined structures.

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Notion mindshare

Product category:

As of February 2025, the mindshare of Notion in the Project Management Software category stands at 2.3%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	Notion vs monday.com	Feb 1, 2025	Download
Comparison	Notion vs Microsoft Project	Feb 1, 2025	Download
Comparison	Notion vs Jira	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.6%	91%	274 interviews Add to research
Microsoft Project	4.0	8.0%	93%	81 interviews Add to research

Valuable Features

Notion offers remarkable flexibility and customization, allowing users to tailor information flow, organize databases, and manage data efficiently via tables and calendars. It supports inventory management, employee onboarding, workflow overview, and business process understanding. Its intuitive interface simplifies note-keeping, task management, and real-time collaboration with tools like Google Drive and Slack. Scalability suits small companies, with automatic updates adding new capabilities. Users value its capability to export content in markdown format for easy cross-platform transfer.

"Customer support is great, effective, and easy to reach."
"It is easy to use, and I love its UI."
"Notion is heavily used in my workflow."

Room for Improvement

Notion could improve its database linking, sharing, and permission settings. Users seek more automation and exchange features, better UI and user management, additional color options, and integrated charts. They express difficulties with system connectivity, documentation, customer service, and mobile app functionality. There is also a call for e-signature features, an offline mode, and enhanced error-checking capabilities. Users experience slow performance, frequent hangs, and occasional information loss due to bugs and server issues.

"The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging."
"The only problem I experience is that it often hangs."
"Notion has one big downside: the lack of an offline mode. If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage."

ROI

Users appreciate the versatility and flexibility of the platform, allowing them to streamline their workflow and consolidate various tools into one centralized hub.

Notion's intuitive interface and extensive customization options enable users to create personalized workspaces, databases, and project management systems. This leads to increased productivity, improved collaboration, and efficient organization of tasks and information.

Users also highlight the cost-effectiveness of Notion, as it eliminates the need for multiple subscriptions to different software.

Pricing

Notion's pricing is considered affordable and aggressive, particularly for enterprise users. It offers a free plan with essential features, while paid plans start at approximately $10 per team member. Its structure benefits larger teams needing advanced features, providing a better return on investment than competitors. Educational options are available, and while inviting additional users can be costly, clients appreciate the balance of cost and functionality, especially when compared to other tools with limited free plans.

"I pay around $100 per year."
"Notion is free to use."
"It's pretty affordable."

Popular Use Cases

Users of Notion primarily engage it for organizing activities, project management, note-taking, and collaboration. It assists in personal and business contexts by creating databases, CRMs, marketing documents, and HRM systems. Professionals manage daily tasks, technical content, communication, and stakeholder engagement. The tool facilitates customization and integration, supporting productivity and planning. Companies utilize it for managing operations, file management, and reporting, while consultants use it for constructing backend infrastructures and facilitating team interactions.

Service and Support

Notion's customer service and support receive mixed feedback. Some find technical support lacking and rely on community resources for help, while others appreciate responsive support for known issues. Email updates on new features are noted. Tutorials are available, but formal support is sometimes missing. Many avoid contacting support, suggesting stability. Positive experiences highlight great, effective service that's easy to reach, with some rating it highly.

Deployment

Notion's initial setup is often described as easy, with some finding the process straightforward and quick. However, several users mention challenges for non-technical individuals, lacking tutorials, and a steep learning curve. While some need only a few minutes, others spend days to weeks for full proficiency. Friction points exist but can be managed. Templates and responsive features help ease the process, though technical understanding can affect perceived complexity.

Scalability

Users find Notion to be highly scalable, with most rating its scalability between seven and ten out of ten. It supports thousands of contacts and extensive data without issues. It caters to companies of varying sizes, from small projects to larger teams, but those beyond seven figures might prefer custom solutions. Many appreciate its adaptability for both small and large-scale projects.

Stability

Notion experiences occasional crashes and downtimes, with users noting instability, particularly when testing or with large databases. Stability ratings range from six to nine out of ten. Some mention the platform being mostly stable, but slowdowns occur, especially during peak times or when accessed via mobile. Users observed incidents up to three times weekly, affecting their workflow. Stability-wise, it is generally considered reliable, though slight improvements could enhance user satisfaction.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Notion Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Media Company

Educational Organization

University

Manufacturing Company

Financial Services Firm

Comms Service Provider

Healthcare Company

Real Estate/Law Firm

Aerospace/Defense Firm

Construction Company

Legal Firm

Non Profit

Outsourcing Company

Pharma/Biotech Company

Wholesaler/Distributor

Recruiting/Hr Firm

Retailer

Consumer Goods Company

Transportation Company

Government

Logistics Company

Energy/Utilities Company

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Learn more about Notion

The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.

Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.

Notion's powerful search functionality and tagging system enable efficient information retrieval, making it easier to find and share knowledge within the organization.