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Bitrix24 vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
Notion
Ranking in Project Management Software
15th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Knowledge Management Software (5th), Document Automation Software (3rd)
 

Mindshare comparison

As of January 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.5%, up from 1.7% compared to the previous year. The mindshare of Notion is 2.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Iván Fanego - PeerSpot reviewer
Creates customizable systems and improve team collaboration
Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support was intuitive and had good documentation."
"Offers, a free version."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The ability to structure data is one of the most essential functions of Notion."
"Notion is a great tool for note-keeping and note-sharing."
"The initial setup is easy."
"I like the high level of customization in Notion."
"The most valuable feature of the solution is its flexibility...The initial setup of Notion is easy."
"Notion has a lot of integrations."
"Notion is a very flexible and customizable platform, allowing users to create whatever they need."
"The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system."
 

Cons

"There is a need for better integration with ERP solutions."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We need full ERP integration to take all our processes in one platform."
"Bitrix24’s interface needs to be improved."
"The solution’s performance could be made faster."
"The client interface is not very user-friendly."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"We didn't have the ability to customize the solution."
"Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content"
"Notion's UI needs improvement."
"If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage."
"The product could be integrated with external platforms."
"Notion's UI could be better."
"User management needs improvement."
"It can be difficult to contact the people at Notion."
"It is complicated to connect Notion with external systems."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The solution's pricing is quite average and not expensive."
"Price-wise, it is a very cheap solution."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The pricing for this program is reasonable."
"The product has good pricing."
"I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace."
"The solution's pricing can seem steep, especially when you work with a lot of people. If you are working on your own or for another business, the solution's price won't affect you much."
"It's pretty affordable."
"Notion is free to use."
"The product is affordable compared to other platforms."
"The product has good pricing."
"The pricing structure is quite reasonable, and the basic plan covers the most essential features."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
11%
Retailer
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
9%
Educational Organization
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Notion?
I like the high level of customization in Notion.
What is your experience regarding pricing and costs for Notion?
For my use, the pricing is reasonable. I pay around $100 per year. However, inviting additional users can become costly.
What needs improvement with Notion?
User management needs improvement. It's difficult to determine what information is private. It's a bit complicated for me.
 

Comparisons

 

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Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about Bitrix24 vs. Notion and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.