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Bitrix24 vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
15th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (16th), Enterprise Social Software (8th)
Notion
Ranking in Project Management Software
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (3rd)
 

Mindshare comparison

As of May 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.6%, up from 1.8% compared to the previous year. The mindshare of Notion is 2.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Iván Fanego - PeerSpot reviewer
Creates customizable systems and improve team collaboration
Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"Offers, a free version."
"The technical support was intuitive and had good documentation."
"The data interpretation feature in Bitrix24 is good."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"Notion is heavily used in my workflow."
"The ability to structure data is one of the most essential functions of Notion."
"It is easy to use and very intuitive compared to Microsoft Project."
"I like the high level of customization in Notion."
"Notion is a very flexible and customizable platform, allowing users to create whatever they need."
"Customer support is great, effective, and easy to reach."
"The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system."
"The product is easy to use and has good responsiveness."
 

Cons

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"The solution's open channel and contact center could be improved."
"Bitrix24’s interface needs to be improved."
"The solution’s performance could be made faster."
"We didn't have the ability to customize the solution."
"I would like to see improvements with Bitrix24's marketing automation."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"We need full ERP integration to take all our processes in one platform."
"The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging."
"The platform's documentation feature needs improvement."
"Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content"
"Notion's UI could be better."
"The only problem I experience is that it often hangs."
"There could be an automation feature included in the product."
"There could be an automation feature included in the product."
"User management needs improvement."
 

Pricing and Cost Advice

"Price-wise, it is a very cheap solution."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"We were using the free version which was really limited in terms of functionality."
"Licenses are cheap compared to other solutions."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The product has good pricing."
"I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace."
"The product is affordable compared to other platforms."
"Notion is free to use."
"It's pretty affordable."
"I pay around $100 per year."
"The pricing structure is quite reasonable, and the basic plan covers the most essential features."
"Notion offers a free plan that covers most functionalities. Clients are only prompted to upgrade if they require AI capabilities, priced at $10 for unlimited usage, or if they need to add team members, typically around $10 per member."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Government
8%
Retailer
6%
Computer Software Company
18%
Comms Service Provider
8%
University
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Notion?
I like the high level of customization in Notion.
What is your experience regarding pricing and costs for Notion?
It's affordable and offers community support if I get stuck. I can find help through community forums like Google, where people share insights on navigating problems. Many people understand it, off...
What needs improvement with Notion?
It is easy to use, and I love its UI. The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to fr...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about Bitrix24 vs. Notion and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.