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Notion vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Smartsheet offers praised email support and resources, yet has mixed reviews on ticket handling and customer service efficiency.
 

Room For Improvement

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Sentiment score
5.4
Smartsheet needs an intuitive UI, better integration, real-time collaboration, enhanced project management, and improved customer service responsiveness.
 

Scalability Issues

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Sentiment score
8.1
Smartsheet is highly scalable, integrates with Microsoft Teams and Jira, supports collaboration, but may require licensing for advanced features.
 

Setup Cost

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No sentiment score available
Smartsheet provides flexible enterprise pricing, with per-user costs, free options, and competitive advantages over Microsoft Project.
 

Stability Issues

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Sentiment score
8.1
Users praise Smartsheet's reliable stability, minor lags, and cloud accessibility, scoring it 8-10 for performance despite initial setup challenges.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Smartsheet's intuitive interface, real-time collaboration, and extensive features enhance project management efficiency and appeal to diverse users.
 

Categories and Ranking

Notion
Ranking in Project Management Software
13th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
11
Ranking in other categories
Knowledge Management Software (5th), Document Automation Software (4th)
Smartsheet
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Project Portfolio Management (4th)
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Notion is 1.9%, up from 0.2% compared to the previous year. The mindshare of Smartsheet is 5.0%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Omotosho Andrea - PeerSpot reviewer
Versatile productivity tool that requires commitment and a learning curve
I have experience using both Asana and Notion and when it comes to choosing between the two, I find myself leaning more towards Notion. While Asana is undoubtedly a good tool, I have some reservations about its design and interface. Notion, on the other hand, has a great design and interface. Asana is effective for task management, but I didn't connect with it as much, since I didn't use it extensively. My experience with Notion has been different and I quickly grasped its capabilities and enjoyed the learning process. It encourages a more technical approach with features like formulas and the ability to create customized databases, which I appreciate. It allows users to bring their ideas to life without being limited by pre-defined structures.
Asma Ali - PeerSpot reviewer
Easy to use, simple to set up, and great for non co-located environments
At one point we were trying to use it to organize a curriculum for students to just have the weekly stuff. We kind of ran into trouble doing this. It's not really designed for that. What we were trying to do is give them a real-time syllabus with pre-readings and activities and stuff embedded. It ended up getting really complicated. They also had access, and while there’s probably a way to not give them access, I didn’t know how to set that. I just wanted to let them download. It got complex. It wasn’t just people updating what they were working on. It was something else and it didn’t work. If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal. We use Box to store recordings, for example, of sessions and stuff. We’d like to store it in this solution. We already integrate Smartsheet into Teams for updates and stuff. That works well.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Educational Organization
10%
Manufacturing Company
10%
Educational Organization
41%
Manufacturing Company
7%
Healthcare Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Notion?
I like the high level of customization in Notion.
What needs improvement with Notion?
The platform's documentation feature needs improvement. It could benefit from enhanced grammar and error-checking capabilities to aid users in producing error-free content.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Comparisons

 

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Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Notion vs. Smartsheet and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.