Notion vs Smartsheet comparison

Notion and Smartsheet are both solutions in the Project Management Software category. Notion is ranked #8 with an average rating of 8.6, while Smartsheet is ranked #7 with an average rating of 7.6. Notion holds a 1.7% mindshare in PMS, compared to Smartsheet’s 2.3% mindshare. Additionally, 95% of Notion users are willing to recommend the solution, compared to 93% of Smartsheet users who would recommend it.

Notion

Read 18 Notion reviews

2,111 Views
1,140 Comparison Views

95% willing to recommend

Smartsheet

Read 43 Smartsheet reviews

2,749 Views
1,842 Comparison Views

93% willing to recommend

Notion

Smartsheet

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Executive SummaryUpdated on Dec 19, 2024

Smartsheet and Notion are prominent in the project management and organizational tools category. Smartsheet holds an advantage for complex project management due to its advanced features like Gantt charts and integrations.

Features: Smartsheet offers project management tools like Gantt charts, automation, and seamless integrations with platforms such as Jira and Microsoft Teams. It is highly customizable, making it akin to an advanced version of Excel. Notion provides a versatile platform for organizing notes and databases, emphasizing high customization, making it ideal for personal and team organization.

Room for Improvement: Smartsheet's areas for improvement include dashboard usability, concerns about security, and streamlining its single sign-on process. Users also suggest adding more Excel-like functions. Notion requires enhancements in its user interface, integrated charting abilities, and improved external connectivity, with suggested improvements in automation features.

Ease of Deployment and Customer Service: Smartsheet predominantly relies on public cloud solutions but supports hybrid deployments. Customer service feedback is varied, with enterprise users finding it satisfactory, although others report inconsistencies. Notion provides options for both on-premises and cloud deployment, with technical support that is generally regarded as satisfactory, supported by extensive documentation.

Pricing and ROI: Smartsheet is perceived as expensive, especially for enterprise-focused features like Control Center, with tiered licensing offering varied value perceptions. ROI often relates to time savings and increased productivity. Notion, more budget-friendly, offers a generous free plan and competitive team pricing, ideal for simple task management and collaborative note-sharing.

To learn more, read our detailed Notion vs. Smartsheet Report (Updated: March 2026).

Buyer's Guide

Notion vs. Smartsheet

March 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

Users save significant time and improve productivity with Notion, centralizing tools and reducing documentation time by ten minutes.

Sentiment score

6.9

Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.

No quotes available

For more quotes and insights, download the Notion report

Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Customer Service

Sentiment score

6.5

Customers generally rate Notion's customer service highly, appreciating responsiveness and communication, but opinions on technical support are mixed.

Sentiment score

6.8

Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.

Customer support for Notion is actually great; they are really responsive.

reviewer2785518

Head of Product at a educational organization with 201-500 employees

Customer support is great, effective, and easy to reach.

Godfrey-Noel

Project Management Associate at MPost

For more quotes and insights, download the Notion report

No quotes available

For more quotes and insights, download the Smartsheet report

Scalability Issues

Sentiment score

7.6

Notion is generally viewed as scalable, though some users face challenges with large datasets and pricing as organizations grow.

Sentiment score

7.4

Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.

Notion is heavily scalable, and we did not have a problem with scalability at all.

Sanooj Mananot

CEo at CloudPositive

Notion is highly scalable.

Iván Fanego

Founder at AppCritic

For more quotes and insights, download the Notion report

Smartsheet is pretty flexible and scalable.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Stability Issues

Sentiment score

7.1

Notion is generally stable but occasionally experiences downtime or slowdown, particularly with large databases or peak times.

Sentiment score

7.9

Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.

Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.

Maxime Rodrigues

Architect at Nexworld

I encountered a problem once when there was an outage for a couple of days.

Iván Fanego

Founder at AppCritic

Sometimes, Notion can be slow, especially if there is too much information or during peak times.

NItishSingh

Founder at a tech services company with 1-10 employees

For more quotes and insights, download the Notion report

No quotes available

For more quotes and insights, download the Smartsheet report

Room For Improvement

Notion requires improvements in mobile app, offline support, collaboration, integrations, UI, automation, pricing, customer service, and bug fixes.

Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.

Notion has one big downside: the lack of an offline mode.

NItishSingh

Founder at a tech services company with 1-10 employees

It's difficult to determine what information is private.

Iván Fanego

Founder at AppCritic

The offline mode could be improved, as most of the time you need an active internet connection for most features.

reviewer2795433

Cloud Ops Lead at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Notion report

I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

For more quotes and insights, download the Smartsheet report

Setup Cost

Notion offers reasonable pricing with good value, but large teams may face higher costs due to necessary upgrades.

Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.

However, inviting additional users can become costly.

Iván Fanego

Founder at AppCritic

It's affordable and offers community support if I get stuck.

Godfrey-Noel

Project Management Associate at MPost

Generally, it is not cheap.

reviewer2785518

Head of Product at a educational organization with 201-500 employees

For more quotes and insights, download the Notion report

Licensing might be cheaper per user.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Valuable Features

Notion offers flexible customization, collaboration, and integrations, enhancing productivity with key features like relational databases and strong access controls.

Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.

Notion has very strong integration capabilities.

NItishSingh

Founder at a tech services company with 1-10 employees

The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.

Iván Fanego

Founder at AppCritic

More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.

Sanooj Mananot

CEo at CloudPositive

For more quotes and insights, download the Notion report

Automation helps by simplifying some manual work, saving time and facilitating communication.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

We were looking for a tool that allowed for repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.

StevenThompson

Solution Architect at Think People

For more quotes and insights, download the Smartsheet report

Categories and Ranking

Notion

Ranking in Project Management Software

8th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Knowledge Management Software (2nd), Document Automation Software (3rd), AI IT Support (9th)

Smartsheet

Ranking in Project Management Software

7th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (5th)

Mindshare comparison

As of March 2026, in the Project Management Software category, the mindshare of Notion is 1.7%, down from 2.4% compared to the previous year. The mindshare of Smartsheet is 2.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Mindshare Distribution
Product	Mindshare (%)
Smartsheet	2.3%
Notion	1.7%
Other	96.0%

Project Management Software

Featured Reviews

reviewer2785518

Head of Product at a educational organization with 201-500 employees

Shared documentation has improved async collaboration and supports thoughtful decision making

I think Notion can be improved by making AI meeting notes speaker-based, as when I ask to create a summary, it does not understand whether it was a specific user or a person with a specific role who mentioned something, which is important for attributing value to what people say. Furthermore, the overall Notion AI interface on the right-hand side is less convenient than the pure ChatGPT interface because it is not full screen and feels packed and busy. Also, sometimes tagging when I search for people to tag does not identify people immediately even though they are part of the team. It seems to have a glitch, and that is the main issue. Maybe some track changes feature would be beneficial, as some people still prefer to use Word rather than Notion for the track changes feature.

Read full review

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

Automation simplifies manual tasks and facilitates team communication

There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Read full review

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Top Industries

By visitors reading reviews

Outsourcing Company

13%

Computer Software Company

10%

Comms Service Provider

University

Manufacturing Company

14%

Healthcare Company

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

What is your experience regarding pricing and costs for Notion?

My experience with pricing, setup cost, and licensing was fair.

See all answers

What needs improvement with Notion?

Notion can be improved by making the user interface more interactive, as it seems rather basic.

See all answers

What is your primary use case for Notion?

My main use case for Notion is for planning the day and marking the tasks which I have to do and also planning the entire week. When I plan my week, I note down all the tasks I have to do and separ...

See all answers

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

See all answers

What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

See all answers

What is your experience regarding pricing and costs for Smartsheet?

Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.

See all answers

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Product Reports

Buyer's Guide

Notion

February 2026

Download Notion product report

Buyer's Guide

Smartsheet

February 2026

Download Smartsheet product report

Overview

Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.

The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.

Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.

Notion's powerful search functionality and tagging system enable efficient information retrieval, making it easier to find and share knowledge within the organization.

Notion

Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.

Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.

What are the key features of Smartsheet?

Real-Time Sharing: Facilitates immediate collaboration across teams.
Cloud Accessibility: Work from anywhere with cloud-based tools.
User-Friendliness: Simplified project management through an intuitive interface.
Gantt Chart Creation: Offers dynamic timelines for project tracking.
Integrations: Seamless connectivity with Jira, Microsoft Teams, and more.

What benefits or ROI does Smartsheet provide?

Enhanced Efficiency: Streamline workflows for quicker project completion.
Improved Collaboration: Centralized tools support teamwork and communication.
Project Tracking: Real-time updates keep projects on schedule.
Customizable Solutions: Adaptable to meet diverse management needs.

In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.

Smartsheet

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Buyer's Guide

Notion vs. Smartsheet

March 2026

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