Prisma Access by Palo Alto Networks Reviews

Name: Prisma Access by Palo Alto Networks
Brand: Palo Alto Networks
Rating: 4.1 (63 reviews)

Vendor: Palo Alto Networks

4.1 out of 5

63 reviews
92% willing to recommend

1,477 followers

Post review

What is Prisma Access by Palo Alto Networks?

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Get the Prisma Access by Palo Alto Networks Buyer's Guide and find out what your peers are saying about Prisma Access by Palo Alto Networks, Cisco Umbrella, Zscaler Zero Trust Exchange Platform and more!

Prisma Access by Palo Alto Networks is the #1 ranked solution in CASB solutions, #1 ranked solution in top Secure Access Service Edge (SASE) solutions, #2 ranked solution in top ZTNA services, #3 ranked solution in top Web Security Gateways, and #4 ranked solution in top Enterprise Infrastructure VPN solutions. PeerSpot users give Prisma Access by Palo Alto Networks an average rating of 8.2 out of 10. Based on the analysis of the 63 most recent Prisma Access by Palo Alto Networks reviews, the overall sentiment is positive, with a sentiment score of 7.1. Prisma Access by Palo Alto Networks is most commonly compared to Cisco Umbrella: Prisma Access by Palo Alto Networks vs Cisco Umbrella. Prisma Access by Palo Alto Networks is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Prisma Access by Palo Alto Networks

December 2024

Get the report

Helped 824,053 peers since 2012

Featured reviews

Manindar Patil

Senior Presales at PwC

Prisma Access allows secure access to all applications and resources from any location. This is an essential advantage for maintaining consistent security across various platforms and remote connections. The centralized security that ensures policies follow users is also a core feature, promoting zero trust, a necessary security model in today's market.

Read full review

TejasJain

Sr. Cloud Security Architect at tejain@deloitte.com

The model itself is great. It is a managed firewall. If you look at it purely from a technical standpoint, it is a globally distributed and managed firewall platform that sits on top of Google Cloud and AWS. It has a global presence, and that is one of the most important things because this particular client for whom I was building this design has a presence across the globe, including China, where there are few constraints. Its presence and performance are super awesome. It is a natural transition from Palo Alto Next-Gen firewalls. Of course, people who would be managing this platform need some knowledge transfer and training, but it is not a huge leap. That's the beauty of it. It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers. It is fairly simple in terms of administration. It is derived from Palo Alto Next-Gen firewalls that have been in the market for more than a decade. It has evolved from Palo Alto Next-Gen firewalls, and there is only the difference of naming convention. The web interface and the way of managing things are fairly easy. It does whatever they're promising about this particular product. It has all the features that they say. We are leveraging quite a few features, and there are not many features that we are not using. All the features work the way they say. Whatever we've configured is working as promised in terms of security, and I'm fairly certain about the security that it provides. From the security aspect, I would rate it a 10 out of 10.

Read full review

Hemant Rajput

Deputy Manager at a tech services company with 10,001+ employees

This GUI is a good feature. The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge. Securing new SaaS applications is really easy. There weren't any security risks. Prisma also has great reporting and alarming functions. The data security is good. We don't have any complaints from clients. They're very satisfied with the solution. It's very easy to write down the policies based on Cloud App-ID. The app detection and analytics are great features. The Cloud App-ID technology has helped us identify and control shadow IT apps. It's a very important and exclusive feature that's available with Palo Alto. The solution helps us keep pace with SaaS growth in the organization. It's very important to us. Prisma SaaS is integrated and easy to deploy.

Read full review

Prisma Access by Palo Alto Networks mindshare

Product category:

As of December 2024, the mindshare of Prisma Access by Palo Alto Networks in the Secure Access Service Edge (SASE) category stands at 21.4%, down from 22.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

PeerAnalyst reports

Type	Title	Date
Category	Secure Access Service Edge (SASE)	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform	Dec 21, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Cisco Umbrella	Dec 21, 2024	Download
Comparison	Prisma Access by Palo Alto Networks vs Cato SASE Cloud Platform	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	10.8%	97%	111 interviews Add to research
Zscaler Zero Trust Exchange Platform	4.2	N/A	98%	62 interviews Add to research

Valuable Features

Prisma Access by Palo Alto Networks offers valuable features like remote access, user integration, and zero trust security. Its next-gen firewall and WildFire provide robust threat prevention. Users benefit from traffic analysis, URL filtering, and scalable cloud-native architecture. Auto-updates ensure continuous protection. Its seamless integration with other platforms, user-friendly design, and real-time monitoring enhance user experience. Prisma Access comprehensively secures both web and non-web apps, offering centralized management and highly configurable security controls.

"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"Prisma Access allows secure access to all applications and resources from any location."

Room for Improvement

Prisma Access by Palo Alto Networks needs better integration with third-party apps and more comprehensive customer support. Users request easier policy management and an improved user interface, particularly in reducing latency and complexity. Enhancing features such as handling custom applications, supporting SASE and VPN, expanding geographic coverage, and offering detailed documentation would improve overall usability. Pricing and update frequency are also concerns. A more intuitive dashboard and improved monitoring and authentication options are essential.

"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"If Prisma Access could offer a more granular and simpler dashboard configuration, it would be beneficial."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."

ROI

Prisma Access by Palo Alto Networks yields substantial benefits including enhanced security and reduced infrastructure costs. It mitigates malware risks and supports Zero Trust contracts, leading to decreased operational expenses. Organizations note significant time savings in vulnerability management and appreciate its integration ease and scalability. It reduces total ownership costs by 40% and combines multiple technologies into one platform. Despite challenges in quantifying ROI, peace of mind and protection for remote and in-office users are key gains.

Pricing

Prisma Access by Palo Alto Networks is perceived as expensive, with licensing fees paid annually. Enterprise customers find the solution costly compared to competitors but acknowledge its superior security features and ROI. There are no hidden costs, and the licensing model offers some flexibility. Costs can increase as deployment scales, making price negotiation advisable for larger enterprises. Despite the price, users appreciate the robust protection and comprehensive feature set it provides.

"When compared to Zscaler, 100 clients in Zscaler might cost around $3,000,000, whereas Prisma could cover this within $1,000,000."
"We have to pay additional costs for maintenance and support services."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

Popular Use Cases

Organizations utilize Prisma Access by Palo Alto Networks primarily for securing remote access to applications, firewalls, and cloud platforms. It ensures secure network connections for home and mobile users, facilitates zero trust network access, safeguards data through cloud governance, and enables centralized management. Additionally, it offers visibility and data protection for SaaS applications and enhances internet and endpoint security for distributed workforce environments, helping organizations seamlessly transition to cloud-based security architectures.

Service and Support

Prisma Access by Palo Alto Networks provides generally satisfactory support. Users find the support team knowledgeable and responsive, especially with premium or enterprise licenses. However, some express concerns about long wait times and occasional lack of thoroughness. Language barriers and reliance on third-party vendors can create additional challenges. While many appreciate quick responses and knowledgeable engineers, others feel Prisma Access requires improved support expertise. Overall, experiences vary, with ratings often between seven and nine out of ten.

Deployment

Prisma Access by Palo Alto Networks' initial setup varies in complexity. Many users find it straightforward, requiring minimal steps, especially with cloud deployments. However, larger organizations or those requiring complex configurations often face difficulties, with deployment taking weeks to months. The process involves setting up architecture, determining user needs, and integrating existing infrastructures. Proper documentation and assistance from trained personnel can ease the deployment. Once configured, maintenance is generally manageable.

Scalability

Prisma Access by Palo Alto Networks is highly scalable, allowing for easy expansion in cloud environments. Many users report no issues in scaling it to accommodate thousands of users across various regions. Its flexibility supports both small and large enterprises, with scalability features that adapt to company growth and geographical distribution. Users highlight its capability to scale without hardware constraints by adjusting licenses, making it suitable for diverse operational needs globally.

Stability

Prisma Access by Palo Alto Networks is frequently described as highly stable, with many users experiencing minimal issues. Some users appreciate its reliability and lack of glitches, highlighting its robust performance and architecture. A few note minor configuration delays and rare outages, yet emphasize consistent stability. Users often rate stability highly, and many have moved from on-premise solutions to Prisma Access without facing significant connectivity problems. The implementation of both AWS and Google Cloud bolsters its reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma Access by Palo Alto Networks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

12%

Government

Healthcare Company

Retailer

Educational Organization

Insurance Company

Energy/Utilities Company

Logistics Company

University

Comms Service Provider

Construction Company

Real Estate/Law Firm

Media Company

Non Profit

Wholesaler/Distributor

Legal Firm

Transportation Company

Hospitality Company

Pharma/Biotech Company

Aerospace/Defense Firm

Outsourcing Company

Consumer Goods Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Engineering Company

Performing Arts

Compare Prisma Access by Palo Alto Networks with alternative products

Learn more about Prisma Access by Palo Alto Networks

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Prisma Access by Palo Alto Networks was previously known as Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access.

Product Video

Prisma Access by Palo Alto Networks customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack