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PRTG Network Monitor Reviews

4.1 out of 5
4,238 followers
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What is PRTG Network Monitor?

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PRTG Network Monitor mindshare

As of December 2024, the mindshare of PRTG Network Monitor in the Network Monitoring Software category stands at 4.2%, down from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Monitoring Software

PeerAnalyst reports

TypeTitleDate
CategoryNetwork Monitoring SoftwareDec 20, 2024Download
ProductReviews, tips, and advice from real usersDec 20, 2024Download
ComparisonPRTG Network Monitor vs ZabbixDec 20, 2024Download
ComparisonPRTG Network Monitor vs Auvik Network Management (ANM)Dec 20, 2024Download
ComparisonPRTG Network Monitor vs DatadogDec 20, 2024Download
Suggested products
TitleRatingMindshareRecommending
Datadog4.34.2%96%187 interviewsAdd to research
Zabbix4.111.3%95%103 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Manufacturing Company
4%
Comms Service Provider
2%
University
2%
Healthcare Company
2%
Retailer
2%
Real Estate/Law Firm
2%
Energy/Utilities Company
2%
Construction Company
1%
Insurance Company
1%
Legal Firm
1%
Outsourcing Company
1%
Wholesaler/Distributor
1%
Non Profit
1%
Media Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Consumer Goods Company
1%
Transportation Company
1%
Performing Arts
1%

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PRTG Network Monitor reviews

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Noman-Saleem - PeerSpot user
Network Support Officer at Habib Metropolitan Bank Ltd
Verified user of PRTG Network Monitor
Oct 31, 2024
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

Pros

"Every monitoring session features similar capabilities."

Cons

"The technical support from PRTG needs significant improvement. "
Mokhamad Wahidin - PeerSpot user
ICT Department Headquarters at Bridgestone Corporation
Verified user of PRTG Network Monitor
Jun 13, 2022
It's an all-in-one solution, and net flow is included in the licensing

Pros

"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router. "

Cons

"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch. "
Find out what your peers are saying about PRTG Network Monitor. Updated November 2024
824,019 professionals have used our research since 2012.
Omar_Jaimes - PeerSpot user
Cybersecurity Architecture Manager at Data Warden
Verified user of PRTG Network Monitor
Nov 29, 2022
Fast to set up, good monitoring, and great health check functionality

Pros

"Its initial setup process is fast and easy."

Cons

"Users need to buy the more expensive licenses if they expect to be able to scale. "
SK
Infrastructure Engineer at Lookers plc
Verified user of PRTG Network Monitor
Feb 12, 2020
A one stop solution that covers all aspects of the business which need principal monitoring

Pros

"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."

Cons

"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
DC
Infrastructure Team Lead at a recreational facilities/services company with 10,001+ employees
Verified user of PRTG Network Monitor
Apr 18, 2019
A useful kit to summarize the health of our infrastructure

Pros

"We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us."

Cons

"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
RC
Manager, Information Technology Security at a energy/utilities company with 10,001+ employees
Verified user of PRTG Network Monitor
Dec 30, 2022
Easy to use, has a remote probe feature and a lower annual support cost; it doesn't require much manpower to deploy and manage

Pros

"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."

Cons

"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
HN
System Engineer at a computer software company with 10,001+ employees
Verified user of PRTG Network Monitor
Jan 26, 2023
Helps to quickly and easily discover a large number of sensors

Pros

"PRTG Network Monitor helps us quickly and easily discover a large number of sensors, so we can spend minimal time monitoring customer sites."

Cons

"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
AG
Infrastructure Manager at a non-profit with 1,001-5,000 employees
Verified user of PRTG Network Monitor
Apr 18, 2019
A good, solid product, which does exactly what we need it to do

Pros

"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."

Cons

"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
Tochukwu Uzomba - PeerSpot user
Solutions Architect in the tech services company industry
Verified user of PRTG Network Monitor
Hey, I use PRTG Network Monitor at my company. Want to hear about my experience?