QuickBase Reviews

Name: QuickBase
Brand: Quickbase
Rating: 4.5 (74 reviews)

4.5 out of 5

74 reviews
98% willing to recommend

1,069 followers

What is QuickBase?

Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

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QuickBase is the #4 ranked solution in top Employee Time Tracking Software, #13 ranked solution in top Low-Code Development Platforms, and #16 ranked solution in top Rapid Application Development Software. PeerSpot users give QuickBase an average rating of 9.0 out of 10. Based on the analysis of the 74 most recent QuickBase reviews, the overall sentiment is positive, with a sentiment score of 7.5. QuickBase is most commonly compared to ServiceNow: QuickBase vs ServiceNow. QuickBase is popular among the midsize enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 73% of all views.

Helped 816,406 peers since 2012

Featured reviews

Daniel Ream

Director of Estimating at a manufacturing company with 51-200 employees

I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. QuickBase does a great job of connecting potential users with these subcontractors. However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. It is a user-driven platform, so it requires investment and effort to create meaningful solutions. I would rate QuickBase a ten out of ten. I believe that if implemented properly, QuickBase can provide immense value to any organization. It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.

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Shashank Garg

Low Code Development Analyst at Accenture

The impact of QuickBase's integration capabilities with other tools has been positive. I've successfully integrated it with two to three business applications, and the experience has been quite good. The seamless integration with different applications effectively enhances the in-house features. It is a more modular version of Excel, particularly beneficial for projects requiring collaboration across multiple locations. However, Excel remains a suitable option for teams situated in one location. Considering factors like functionality and price, the product proves to be worth the investment. It is easy for a beginner to learn to use QuickBase for the first time. The instructions, manuals, and videos provided within the tool are exceptional for learning how to use it. After viewing the videos, users can easily build applications with various features. I rate it as an eight. There's still room for improvement in the UI. Nevertheless, it is a useful tool. Sometimes, I notice a lag in the software during business hours due to the high volume of data being circulated. It needs to perform optimally. The feature to export data in a required format also has limitations, especially regarding the number of records that can be exported.

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Bhavatha Ranjanni S

Data Analyst at Global Value Web

When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have increased costs based on user activity, such as viewing reports or interacting with specific fields. This shift makes QuickBase more expensive to use as activity increases. Lowering these costs could potentially broaden QuickBase's user base, similar to how Microsoft PowerApps operates. The visualization in QuickBase could be enhanced. Due to cost and usage efficiency concerns, our utilization of QuickBase is limited within our company. A few individuals are currently utilizing QuickBase. We need to consider the cost-to-usage ratio and prioritize increasing adoption.

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QuickBase mindshare

Product category:

As of November 2024, the mindshare of QuickBase in the Rapid Application Development Software category stands at 1.2%, down from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Rapid Application Development Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

QuickBase is easy to use without coding, ideal for mid-size companies, and supports quick app creation. Users appreciate real-time information processing, automation, report generation, data linking like SQL, dynamic form capabilities, and efficient workflow management. Its cloud environment enhances usability, especially for remote work, and keeps everything organized. QuickBase provides a structured approach for managing projects and multiple users, making it highly valuable for businesses.

"The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier."
"Considering factors like functionality and price, the product proves to be worth the investment."
"It provides a well-organized method for overseeing everything, especially considering the remote work aspect."

Room for Improvement

QuickBase needs faster tool enhancements, improved reporting, a modern UI, and seamless integration with other software and cloud storage. Users experience delays during onboarding and face issues with complex processes and data analysis. Simplifying the interface, incorporating formulas like VLOOKUP, and reducing costs are also suggested improvements. Some users desire additional API features and better real-time information.

"When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants."
"They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."
"There is room for improvement in terms of user-friendliness."

ROI

QuickBase significantly enhanced team productivity, reduced manual effort, and provided robust data management capabilities. It enabled faster project completion and brought operational efficiency, driving higher cost savings and ROI. The flexibility and ease of customization empowered businesses to streamline workflows and improve collaboration. Insightful reporting and analytics helped make informed decisions, contributing to overall financial gains.

Pricing

Pricing of QuickBase varies based on the number of users and required cloud storage, typically around $300 per license. Some companies praised its cost-effectiveness, stating a reasonable $18,000 annual fee for ten seats and a subcontractor, with additional data volume pricing starting at approximately $6,000 per year. While deemed pricey and targeted towards enterprise clients, many find the investment worthwhile without hidden setup or licensing costs.

"The solution is expensive and geared toward enterprise-level clients."
"The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
"The product is cheap when compared to other products."

Popular Use Cases

Users primarily utilize QuickBase for project and HR management, database for historical documentation, and a centralized ERP platform for construction projects. It aids in managing tasks, data, reports, and IT ticket processing across diverse teams. This flexible tool helps various industries, including pharmaceuticals, streamline operations, ensuring efficient collaboration and visibility into tasks and client stages.

Service and Support

QuickBase customer service is efficient, responsive, and helpful. Many users have direct connections and experience constant communication. They appreciate the assigned personnel and the team's ability to understand their needs. With complex processes, responses are quick but sometimes basic, requiring additional payment for detailed answers. Users contact support for unclear requirements and receive helpful insights, while others have not needed to contact them directly.

Deployment

Users found QuickBase's initial setup mostly simple and straightforward, with helpful training from QuickBase University. Proper customization and implementation led to an efficient and user-friendly experience. Standardizing app creation proved beneficial. Some found older versions harder to use but noted newer ones are more efficient. Ensuring attention to detail during setup was key for data quality and usability. Trial periods offered a chance to explore basic features, with advanced functionalities becoming evident later.

Scalability

QuickBase is highly scalable, effectively supporting diverse team sizes and numerous applications. Users find it valuable for various business functions, including CRM and HR. While some anticipate potential benefits from switching to platforms like Salesforce as they grow, many appreciate QuickBase's current capabilities. The platform has minor limitations in size but consistently serves hundreds to thousands of users across different organizations.

Stability

QuickBase is generally stable and reliable. Users rate its stability highly, often between nine and ten out of ten. While it mostly performs well, some experience occasional lagging, especially with heavy usage. Instances of bugs and extended loading times have been noted during simultaneous use by multiple users. Some users report no significant issues, describing the system as excellent.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our QuickBase Buyer's Guide for additional reliable information.