Salesforce Platform and QuickBase target organizations seeking robust cloud-based solutions. Salesforce Platform stands out due to its comprehensive CRM capabilities.
Features: Salesforce Platform's advanced CRM tools, third-party integrations, and comprehensive customer relationship management capabilities are highly valuable. QuickBase is recognized for the ability to create custom applications, automate workflows, and its flexible platform.
Room for Improvement: Users suggest Salesforce Platform could be improved with more straightforward customization options, reduced complexity, and simplified interface. QuickBase could enhance its reporting capabilities, provide a better mobile experience, and further improve its analytics functionalities.
Ease of Deployment and Customer Service: Salesforce Platform receives mixed feedback on deployment complexity but is praised for responsive customer service. QuickBase is typically easier to deploy and user-friendly, though its customer service feedback is less positive.
Pricing and ROI: Salesforce Platform users report higher setup costs but satisfactory ROI due to extensive features. QuickBase users mention more affordable initial setup costs but need to consider potential ROI from its custom application-building strengths.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Salesforce's scalability was not a problem.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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