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QuickBase vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
QuickBase delivers significant financial benefits by reducing costs, increasing productivity, improving efficiency, and enhancing business visibility.
Sentiment score
7.5
Salesforce Platform enhances efficiency and ROI, boosts revenue growth, optimizes operations, and improves sales effectiveness and data management.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
7.8
QuickBase customer service excels in quick technical support with extensive resources, despite limited weekend support and occasional delays.
Sentiment score
6.7
Salesforce Platform's customer service is reliable, though technical support experiences vary from satisfaction to criticism over response times.
Technical support is really good, and I would rate it a nine out of ten.
 

Scalability Issues

Sentiment score
7.7
QuickBase is highly scalable, efficiently managing growth in users and data, with strong support for expanding applications.
Sentiment score
7.7
Salesforce Platform is scalable and adaptable, supporting growth with extensive features, though complexity may challenge smaller clients.
Quick Base has high potential to scale.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
 

Stability Issues

Sentiment score
7.8
QuickBase is stable with minor disruptions, rated highly by users for reliability and timely maintenance communication.
Sentiment score
8.2
Salesforce Platform is highly stable and reliable, with minor issues and occasional slowness managed effectively with a strong connection.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Room For Improvement

QuickBase requires better customization, UI, mobile experience, improved reporting, integrations, security, formulas, training, APIs, and cost management.
Salesforce Platform struggles with high costs, complex integrations, and inadequate features, requiring enhancements in usability, support, and automation.
The introduction of hooks would allow for easier deployment elsewhere, such as GitHub.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

Enterprise buyers appreciate QuickBase's flexible pricing, but costs rise with users; negotiating tailored solutions is advised for large enterprises.
Salesforce Platform pricing is complex, seen as costly but valuable, with negotiable costs based on user licenses and needs.
Pricing could be cheaper.
Salesforce Platform may be on the expensive side.
 

Valuable Features

QuickBase provides code-free app creation, customization, and efficient data management, enhancing operational efficiency with PaaS capabilities and API integrations.
Salesforce Platform offers rapid deployment, scalability, customization, and integration, with strong CRM tools and extensive third-party app support.
One of the valuable features of Quick Base is its ability to function as a content management system without the need for SQL.
Salesforce Platform offers a complete combination of features, including dashboards and progress tracking.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
 

Categories and Ranking

QuickBase
Ranking in Rapid Application Development Software
16th
Ranking in Low-Code Development Platforms
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Employee Time Tracking Software (2nd)
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Ranking in Low-Code Development Platforms
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
94
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of QuickBase is 1.2%, down from 1.3% compared to the previous year. The mindshare of Salesforce Platform is 5.7%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Daniel Ream - PeerSpot reviewer
Reliable, user-driven platform, that is scalable
I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. QuickBase does a great job of connecting potential users with these subcontractors. However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. It is a user-driven platform, so it requires investment and effort to create meaningful solutions. I would rate QuickBase a ten out of ten. I believe that if implemented properly, QuickBase can provide immense value to any organization. It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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847,862 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
76%
Computer Software Company
3%
Financial Services Firm
2%
Healthcare Company
2%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
What is your experience regarding pricing and costs for QuickBase?
Pricing could be cheaper. I rate it around a seven out of ten. Mainly larger companies use it, which influences the pricing structure.
What needs improvement with QuickBase?
The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals. There is room for imp...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Quick Base, TSheets
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
ADP
Find out what your peers are saying about QuickBase vs. Salesforce Platform and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.