QuickBase Reviews

The goal of the project I was responsible for was to implement it across our entire construction organization as an ERP platform. It aimed to provide a centralized solution for managing all our projects.

The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product.

However, if too many individuals are involved in the app's development and the workflows become overly complex, it can make the platform more challenging to use.

It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities. 

By providing better tools and features for integrating with cloud storage platforms, QuickBase can further streamline workflows and improve the overall user experience.

One feature that I would suggest adding is seamless integration with cloud storage platforms. 

I am not currently using QuickBase, but in my previous role at my former company, I served as the designated champion for the product. I was both a builder and a user, actively involved for approximately a year.

I found the stability of the system to be excellent. I didn't encounter any significant issues or problems that stood out to me.

I would rate the stability as a ten out of ten.

QuickBase is a very scalable product.

I worked with a subcontractor from QuickBase on a daily basis throughout the application development process to address any challenges that arose.

The usability of QuickBase can vary depending on an individual's technical acumen. 

With proper customization and tailoring, it is possible to create a simple and user-friendly experience. 

However, it is important to note that the success of the implementation ultimately relies on the care taken during the setup and configuration process. 

If attention is not given to properly implementing the product and ensuring data quality, usability may suffer, making it more challenging to use effectively.

I am aware of instances where the deployment of QuickBase was completed relatively quickly, within a span of three to four months. 

However, it's important to note that individual experiences may vary. In your case, where you worked on the deployment for almost a year, it seems that the implementation process was more complex and faced challenges due to additional ideas and the need for rework. 

In my opinion, I would say no. The reason is that the QuickBase platform was never fully deployed in our organization. 

Additionally, there may be challenges in terms of pushing adoption within the organization, as some individuals may resist using it. 

This is particularly relevant because the purpose of the program was not only to track projects but also to monitor project metrics. 

Some people prefer to keep those metrics confidential rather than share them openly.

The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. 

As for data volume, there is a different pricing model once you reach a certain threshold in the software, which I believe is approximately $6,000 USD per year.

Please note that pricing details may vary, and it's advisable to verify the current pricing structure with QuickBase directly.

We had the opportunity to collaborate with other companies across the United States that were using QuickBase, and they expressed high satisfaction with the software.

In particular, a joint venture we were involved in with a large electric contractor successfully used QuickBase and achieved positive outcomes. 

This positive feedback and success stories from other organizations influenced our decision to choose QuickBase as well.

I believe it would be beneficial to explore at least two other alternatives in the market to ensure that you have thoroughly researched and considered all available options. 

Conducting a comprehensive evaluation of multiple solutions will provide you with a broader perspective and enable you to make an informed decision based on your specific needs and requirements. It's always a good practice to explore different options before finalizing your choice.

I believe QuickbBase is a great product, but there are other alternatives available in the market that offer similar features. 

These alternatives might be more cost-effective, especially for smaller to mid-sized businesses. With QuickBase, you not only have the initial expense of nearly twenty thousand dollars but also the ongoing costs of development and maintenance. 

This requires time, financial resources, and manpower. Exploring other options with a more approachable price point could be beneficial for organizations looking to optimize their expenses.

I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. 

QuickBase does a great job of connecting potential users with these subcontractors. 

However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. 

It is a user-driven platform, so it requires investment and effort to create meaningful solutions.

I would rate QuickBase a ten out of ten.

I believe that if implemented properly, QuickBase can provide immense value to any organization. 

It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. 

By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. 

This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.

As a project analyst, I used QuickBase. I used it for project management as well as for HR management. So, we would use it for getting projects sent out to other coworkers so they were aware of what timelines we needed to hit. It also kept things organized, so there was no need for spreadsheets. It removed tedious and manual tasks while connecting the members together over a cloud so that it was easier to collaborate on whatever projects we had. We also used it for management in terms of IT-related stuff, so we had an easier time streamlining the different ticket processing and handling times. It allowed us to get the request sent in easier for different teams throughout the country as well as teams that were out in the field.

I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait. We get automatic updates. There have been very few times that we haven't got that. It allows us to be able to send accurate information so that we can move forward in different projects whenever required.

I believe there is one part that needs improvement, considering we've recently been having issues with the solution. I'm not sure if it's just the software.

Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system. I know it's an HR issue because they've been able to put it in the solution, and I can see it, but the employees don't get certain access to certain things for a while. So I hope that, eventually, QuickBase can make that process a little bit faster because it ends up having me hold up projects or give extra work to different employees since we can't get work to the new employees as we would like to, and so such issues should be resolved.

I have been using QuickBase for about six to eight months. Also, I don't remember the version of the solution I am using. QuickBase is something that my company definitely bought for the whole company to use.

There are days that it does have lagging issues in information. It depends on how much work we're getting done across the country. But for the most part, QuickBase is reliable.

There's a lot of stability in QuickBase. I would say over two hundred people in my company use the solution.

I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who contacts QuickBase's technical team, because I think any problem I've ever had, was QuickBase having a problem in general, so we couldn't do anything about it. Hence, I don't think I've ever contacted them before.

For me, the initial setup was more difficult. The version that I have right now is not the newest one. From what I have seen, the newest one looks a lot more efficient and easier to use. So I know something that right now is kind of just either deal with what you have, but I definitely look forward to, hopefully, getting an update in QuickBase.

I believe my company chose QuickBase since it was the most efficient software that they could use. I know there's talk about using new software, and I'm not sure what that is. But for right now, QuickBase is one software that not just the teams but the company could use at a national level.

If somebody wanted to use QuickBase, and they'd ask me for an opinion, I would tell them that it depends on how big their company is because QuickBase is something that I think large companies should be aware of and have. If you have a smaller company, it is very easy for QuickBase to be overwhelming, and you really can't use it the way it should be used. I think, also, it depends on how many teams there are in a company. We have teams that are out in the field doing polls, and then there are some teams taking care of the IT part of it. So this really centers all of us together. In general, I think it would just depend on how many employees they have to see if this really could work for them.

There are some days that it does lag. At times, I need to get certain information as a project analyst, and I'm able to track down the different employees and send certain information while having to maintain up-to-date information, which is really important. So I think those are just big factors for the rating it gets from me.

Overall, I rate the solution an eight out of ten.

I am impressed with the product's automation which makes everything easy. 

I would like the product to add more working processes. 

I have been using the product for three months. 

I would rate the product's stability a nine out of ten. 

I would rate the solution's scalability an eight point five out of ten. 

The tool's setup is straightforward. 

I would rate the product a ten out of ten. You need to spend some time and get used to the platform. 

It is a broad-spectrum and flexible solution that helps you build anything you want. 

I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures. 

The tool helps you to quickly generate reports. 

The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls. 

I have been working with the product for five years. 

The product is stable and I would rate it a nine out of ten. 

I would rate the tool's scalability a seven out of ten. There are some limitations in terms of size.

The solution's setup is straightforward. 

The solution offers ROI. 

The solution is expensive and geared toward enterprise-level clients. 

I would rate the product a nine out of ten. 

For us, it's very helpful for low-code development. Different leaders and employees are able to go in and create their own apps and connect their work activities. It has been really helpful for that. We don't have to constantly go out into the software for developing a new solution or workflow. It gives the employees a little bit more freedom to own the work that they're doing.

It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.

Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.

In my current role, I have been using it for about a year.

For where we're currently, it's a very valuable solution. As we continue to scale, there are definitely other platforms that will be a little bit more beneficial, but where we're currently, it makes a lot of sense for the work that we're doing. I'm pretty happy with the platform. Down the pipeline, Salesforce is something that we might potentially move towards, but at the moment, QuickBase serves our needs. As we grow into a more enterprise, Salesforce could be something that would be really beneficial for us.

Currently, we have about 150 employees who are using the application each and every day. Each department and everyone is utilizing it. We use it for different things, such as our CRM, our help desk ticketing, HR function, etc. It touches every entity of the company.

Their support is definitely very helpful. They've been amazing. Whenever I reach out, it's been constant communication. They try to help us find the right solution. They just take their time with us through the process and really understand our needs. They've been awesome.

It was pretty straightforward. They do provide training as well. It's called QuickBase University. Within that, they have modules where you can go in and learn how to create your different apps, how to modify your workflow, and push things into a sandbox for testing and then push them to the development as well. That has been really great for us. Being able to work with the QuickBase customer success team has been really beneficial for us. It has helped us learn more about the product and make sure that we're utilizing all the capabilities in an efficient manner.

In terms of the implementation strategy, before I arrived here, it was more of just trying to test it out and learn what you can actually do with it. There wasn't a whole strategy behind deploying different apps. Since I came on board, we standardized a process for creating apps so that we don't have apps that are created without understanding how they drive the mission of the company. That is an added bonus for those who are currently utilizing the app.

Most of its implementation was done in-house. At the moment, we are consulting with QuickBase to see how we can align the apps more effectively. That's just because we didn't have that prior knowledge or real understanding of the capabilities. So, we are doing a restructuring of what we're currently doing.

For maintenance, we have a few people who are QuickBase experts, and they are maintaining and consulting the solution at this moment. We have about 10 people for that.

Anytime you're deploying any type of software application, there will be some type of return on investment. As we continue to scale and reorganize our apps, we'll see a greater return on investment that will then also increase productivity because everything will be able to talk together in a seamless fashion.

It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs.

I was not a part of the conversation. This was bought before I came on board.

My advice to anyone looking to implement this product is to just sit down with customers and map out the process and the strategy, not only for the short term but also for the long term. From there, they should do a gap analysis in terms of where they are and where they are trying to go. It can definitely get them where they need to be. That's a part of working with a solution like this.

I would rate this solution a six out of ten.

We use the solution as a database for historical documentation.

The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.

The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.

The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.

I have been using the solution for one year.

The product is stable.

The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.

We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.

Neutral

The initial setup was really easy.

The product is cheap when compared to other products. It is worth the money.

Overall, I rate the solution an eight out of ten.

We use all of the features that they have available in the cloud version.

The support is very good.

This solution is not complicated to use and you don't need to have any coding knowledge.

They need to accelerate the rate at which they enhance the tool. I would say that it is improving a lot and it is very good, and I am happy with them, but it could be improved.

I would like to see the reporting enhanced because some of them are not easy to generate.

I have been working with QuickBase for seven years.

QuickBase is very stable.

Scalability is good and we have no problem with it. However, sometimes we would like to get more capacity. We have approximately 1,000 users and we plan to increase our usage.

The technical support is very good and you have a direct connection with the support center. They have people assigned to us and it's efficient.

Prior to using QuickBase, we used Microsoft Excel and PowerPoint.

Two people are required for maintenance.

You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need. Overall, the price is reasonable.

We evaluated several other options over the past two years but we did not see anything that was good for us. There may have been an alternative that had an additional feature, although it is too hard to change everything now. When you start to develop a platform and it has a lot of capabilities, it is difficult to start again.

My advice for companies who are implementing this solution is if they want to improve the efficiency in the process, the workflows, and the knowledge base, then keep the data centralized and share it.

QuickBase is an excellent product and it is very easy to get support. That said, you always have to make time to improve.

I would rate this solution a nine out of ten.

We use this solution for data collection in field operations, and syncing to our internal databases for reporting.

This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.

There is ease of development as long as the data is well understood.

The mobile app has improved, but it still needs work.

We use QuickBase for the following:

• Supplier performance
• Corrective action response
• Priority log for our work center
• Production Part Approval Process (PPAP)
• Audit findings. 

It has helped streamline and simply track status and collection of data from suppliers and other internal departments. 

The need for little to no code knowledge has been huge. I am a Quality Engineer in a manufacturing facility with very little IT knowledge.

The improved developer interface in some areas can be difficult to use for complex items (a lot of back and forth or having to move items up and down one line at a time).

AS400

Quickbase is our main repository of our assets, customer data and tracking of invoicing. As we developed Quickbase, it has quickly became the authoritative source of data , and as a result have started using it to access data via API from external apps. 

We have a very peculiar business, where no canned database would fit our need. By building the app in Quickbase, we were able to consolidate our CRM, all the customer resources, technical resources, and a slew of other items under one roof.

Best of all, the improvement on the app isn't a one-time deal because any time our business process has any modifications, we can immediately reflect those in our Quickbase workflows, as it is extremely easy to manipulate.                          .

The ease of use of Quickbase is second to none. Creating applications in Quickbase will take, literally, a fraction of the time it would take to create them in other database applications (which shall remain unnamed).                                    .

Reports, more specifically formatting reports. The reporting capability itself is pretty powerful in Quickbase; however, formatting those reports to present them directly to clients leave you a bit wanting. There are some 3rd-party providers that have some convoluted ways to create reports to MS Word, but they're too cumbersome. If this gets improved, it would be so close to perfection.

Update (05/09/2017) since my original review: Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that.                          .

This product his extremely stable. Every once in a while, you will notice a tiny lag in the interface, but otherwise, it's extremely fast, and is very stable.

I have not quite reached any limitations with scalability, but having seen its architecture, including its extensive API, Quickbase can be scaled within itself, as well as through its API to extend into larger and/or different systems.

Customer Service:

Customer service is excellent. Engineers are always very friendly, and happy to help. Response is usually within the same day. I've never contacted them by phone, so I can't speak to that, but email support has been satisfactory.

Technical Support:

The technical support is very good. The engineers are quite skilled, and can answer anything from a basic question to all the complex ones, and anything in between.

I have tried using Filemaker to create my solution, and MS Access, and a SQL database, all proved to be very cumbersome to work with, and required a deep knowledge in database architecture to accomplish what I really want to accomplish. I'm amazed that I was able to do it all myself in Quickbase. That's how easy Quickbase is.

Initial setup was extremely easy, even when starting with an app from scratch. Figuring your way around the app is very simple and help is always available, either contextually or readily available in the community.

The whole solution was implemented in-house. We have reached out to support a couple of times for some specific issues, but nothing major.

The amount of time that you would save by creating a Quickbase app that is specifically tailored to your company's needs is immeasurable. Keeping track of this kind of data, reporting in separate documents, and keeping those relationships intact would take hours of work.

Once the application is deployed, the ROI is almost immediate, and is translated in time savings, and quick access to information.

Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does.

Once you start using it, you will realize immediately the level of attention and effort that was put in building this platform, and you will immediately realize the value of it when it comes to its licensing costs.

For the most part, we tried Filemaker Pro and could not make it work for our needs. It was too cumbersome to create relationships, and the connections we needed were simply too complex to produce. Also, the interface wasn't nearly as user friendly and not easy to understand.

Quickbase is an extremely powerful solution. The level of details that is available to you within the platform, as well as the integration, and API that is available makes it a versatile tool for any company's needs.

Though everyone can make use of Quickbase, I will speak specifically to those who may not have database architects and application developers on staff. Quickbase will fill that gap by filling in that skill-set within the application, and allowing almost anyone within your organization who understand business process to build the appropriate Quickbase application.

Go for a trial run, and you can thank me later.

Update 05/09/2017: Quickbase has since introduced to new major features: WebHooks, and Quickbase Actions which made automated triggers very easy within Quickbase, as well as outside applications, without the needs to know complicated APIs. (especially the Quickbase Actions)