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Daniel Ream - PeerSpot reviewer
Director of Estimating at a manufacturing company with 51-200 employees
Real User
May 21, 2023
Reliable, user-driven platform, that is scalable
Pros and Cons
  • "The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product."
  • "It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities."

What is our primary use case?

The goal of the project I was responsible for was to implement it across our entire construction organization as an ERP platform. It aimed to provide a centralized solution for managing all our projects.

What is most valuable?

The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product.

However, if too many individuals are involved in the app's development and the workflows become overly complex, it can make the platform more challenging to use.

What needs improvement?

It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities. 

By providing better tools and features for integrating with cloud storage platforms, QuickBase can further streamline workflows and improve the overall user experience.

One feature that I would suggest adding is seamless integration with cloud storage platforms. 

For how long have I used the solution?

I am not currently using QuickBase, but in my previous role at my former company, I served as the designated champion for the product. I was both a builder and a user, actively involved for approximately a year.

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QuickBase
March 2026
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What do I think about the stability of the solution?

I found the stability of the system to be excellent. I didn't encounter any significant issues or problems that stood out to me.

I would rate the stability as a ten out of ten.

What do I think about the scalability of the solution?

QuickBase is a very scalable product.

How are customer service and support?

I worked with a subcontractor from QuickBase on a daily basis throughout the application development process to address any challenges that arose.

How was the initial setup?

The usability of QuickBase can vary depending on an individual's technical acumen. 

With proper customization and tailoring, it is possible to create a simple and user-friendly experience. 

However, it is important to note that the success of the implementation ultimately relies on the care taken during the setup and configuration process. 

If attention is not given to properly implementing the product and ensuring data quality, usability may suffer, making it more challenging to use effectively.

What about the implementation team?

I am aware of instances where the deployment of QuickBase was completed relatively quickly, within a span of three to four months. 

However, it's important to note that individual experiences may vary. In your case, where you worked on the deployment for almost a year, it seems that the implementation process was more complex and faced challenges due to additional ideas and the need for rework. 

What was our ROI?

In my opinion, I would say no. The reason is that the QuickBase platform was never fully deployed in our organization. 

Additionally, there may be challenges in terms of pushing adoption within the organization, as some individuals may resist using it. 

This is particularly relevant because the purpose of the program was not only to track projects but also to monitor project metrics. 

Some people prefer to keep those metrics confidential rather than share them openly.

What's my experience with pricing, setup cost, and licensing?

The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. 

As for data volume, there is a different pricing model once you reach a certain threshold in the software, which I believe is approximately $6,000 USD per year.

Please note that pricing details may vary, and it's advisable to verify the current pricing structure with QuickBase directly.

Which other solutions did I evaluate?

We had the opportunity to collaborate with other companies across the United States that were using QuickBase, and they expressed high satisfaction with the software.

In particular, a joint venture we were involved in with a large electric contractor successfully used QuickBase and achieved positive outcomes. 

This positive feedback and success stories from other organizations influenced our decision to choose QuickBase as well.

I believe it would be beneficial to explore at least two other alternatives in the market to ensure that you have thoroughly researched and considered all available options. 

Conducting a comprehensive evaluation of multiple solutions will provide you with a broader perspective and enable you to make an informed decision based on your specific needs and requirements. It's always a good practice to explore different options before finalizing your choice.

I believe QuickbBase is a great product, but there are other alternatives available in the market that offer similar features. 

These alternatives might be more cost-effective, especially for smaller to mid-sized businesses. With QuickBase, you not only have the initial expense of nearly twenty thousand dollars but also the ongoing costs of development and maintenance. 

This requires time, financial resources, and manpower. Exploring other options with a more approachable price point could be beneficial for organizations looking to optimize their expenses.

What other advice do I have?

I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. 

QuickBase does a great job of connecting potential users with these subcontractors. 

However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. 

It is a user-driven platform, so it requires investment and effort to create meaningful solutions.

I would rate QuickBase a ten out of ten.

I believe that if implemented properly, QuickBase can provide immense value to any organization. 

It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. 

By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. 

This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shashank Garg - PeerSpot reviewer
Low Code Development Analyst at Accenture
Real User
Top 5Leaderboard
Apr 12, 2024
Easy-to-learn platform with valuable integration capabilities
Pros and Cons
  • "Considering factors like functionality and price, the product proves to be worth the investment."
  • "They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."

What is our primary use case?

Our primary use case for QuickBase is data management and report generation tailored to our client's specific formatting needs.

How has it helped my organization?

Our clients greatly appreciate the reporting feature, which allows them to view data. This capability enables them to analyze information according to their specific business requirements.

What is most valuable?

The product's most valuable feature is its ability to link tables like SQL in a cloud environment and seamlessly visualize data in table format. Additionally, it provides an efficient way to create and view reports.

What needs improvement?

Areas for improvement in QuickBase include incorporating certain formulas like VLOOKUP, commonly used in platforms like Excel. Additionally, they could enhance the ability to link records between tables directly without the need for additional automation to increase space and time.

For how long have I used the solution?

We have been using QuickBase for a year.

What do I think about the stability of the solution?

In my work experience with QuickBase, I haven't encountered any signs of bugs or instability. It has proven to be stable and reliable.

What do I think about the scalability of the solution?

It is a scalable product. Currently, our project has three teams, each consisting of approximately 100 members, utilizing QuickBase.

How are customer service and support?

I have contacted the technical support team three to four times for assistance with certain features. Their response time and ability to find a resolution are quite good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is generally straightforward, but the testing process behind feature updates may sometimes cause delays in their rollout. Incorporating every feature of Excel into QuickBase can be challenging and may take some time. However, once achieved, it can be utilized as a highly effective tool.

What other advice do I have?

The impact of QuickBase's integration capabilities with other tools has been positive. I've successfully integrated it with two to three business applications, and the experience has been quite good. The seamless integration with different applications effectively enhances the in-house features. It is a more modular version of Excel, particularly beneficial for projects requiring collaboration across multiple locations. However, Excel remains a suitable option for teams situated in one location. Considering factors like functionality and price, the product proves to be worth the investment.

It is easy for a beginner to learn to use QuickBase for the first time. The instructions, manuals, and videos provided within the tool are exceptional for learning how to use it. After viewing the videos, users can easily build applications with various features.

I rate it as an eight. There's still room for improvement in the UI. Nevertheless, it is a useful tool. Sometimes, I notice a lag in the software during business hours due to the high volume of data being circulated. It needs to perform optimally. The feature to export data in a required format also has limitations, especially regarding the number of records that can be exported.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
QuickBase
March 2026
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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Kwaku Anyemedu - PeerSpot reviewer
Accountant at Center source for family support
Real User
Oct 2, 2023
Efficient scalability and structured workflow management
Pros and Cons
  • "It provides a well-organized method for overseeing everything, especially considering the remote work aspect."
  • "There is room for improvement in terms of user-friendliness."

What is our primary use case?

It essentially works as a ticketing system, and it serves as a useful tool for our large team. It allows us to efficiently monitor task assignments and the different stages of our work with assigned clients. It ensures that everyone on the team has visibility into which clients we are responsible for and the specific stage of progress.

What is most valuable?

I appreciate the efficiency and organization capabilities of the system and the structured approach it offers for managing multiple individuals working on various books. It provides a well-organized method for overseeing everything, especially considering the remote work aspect.

What needs improvement?

There is room for improvement in terms of user-friendliness. Simplifying the system's interface could make it less intimidating for some users who might find the current setup a bit overwhelming due to the numerous clicks and options. Making it more straightforward and user-friendly would be beneficial.

For how long have I used the solution?

I have been using it for several months.

What do I think about the stability of the solution?

While there weren't major issues, there were occasional instances where it didn't perform as efficiently as expected. I would rate it seven out of ten.

What do I think about the scalability of the solution?

It is highly scalable and within our organization, it supports a team of around thirty individuals. I would rate it nine out of ten.

Which solution did I use previously and why did I switch?

Previously, we were using Smartsheet but we transitioned to QuickBooks because it offered a bit more functionality and advantages.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder at SMPLX
Real User
May 18, 2023
A highly efficient project management solution with the ability to remove tedious and manual tasks
Pros and Cons
  • "There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait."
  • "Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."

What is our primary use case?

As a project analyst, I used QuickBase. I used it for project management as well as for HR management. So, we would use it for getting projects sent out to other coworkers so they were aware of what timelines we needed to hit. It also kept things organized, so there was no need for spreadsheets. It removed tedious and manual tasks while connecting the members together over a cloud so that it was easier to collaborate on whatever projects we had. We also used it for management in terms of IT-related stuff, so we had an easier time streamlining the different ticket processing and handling times. It allowed us to get the request sent in easier for different teams throughout the country as well as teams that were out in the field.

What is most valuable?

I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait. We get automatic updates. There have been very few times that we haven't got that. It allows us to be able to send accurate information so that we can move forward in different projects whenever required.

What needs improvement?

I believe there is one part that needs improvement, considering we've recently been having issues with the solution. I'm not sure if it's just the software.

Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system. I know it's an HR issue because they've been able to put it in the solution, and I can see it, but the employees don't get certain access to certain things for a while. So I hope that, eventually, QuickBase can make that process a little bit faster because it ends up having me hold up projects or give extra work to different employees since we can't get work to the new employees as we would like to, and so such issues should be resolved.


For how long have I used the solution?

I have been using QuickBase for about six to eight months. Also, I don't remember the version of the solution I am using. QuickBase is something that my company definitely bought for the whole company to use.

What do I think about the stability of the solution?

There are days that it does have lagging issues in information. It depends on how much work we're getting done across the country. But for the most part, QuickBase is reliable.

What do I think about the scalability of the solution?

There's a lot of stability in QuickBase. I would say over two hundred people in my company use the solution.

How are customer service and support?

I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who contacts QuickBase's technical team, because I think any problem I've ever had, was QuickBase having a problem in general, so we couldn't do anything about it. Hence, I don't think I've ever contacted them before.


How was the initial setup?

For me, the initial setup was more difficult. The version that I have right now is not the newest one. From what I have seen, the newest one looks a lot more efficient and easier to use. So I know something that right now is kind of just either deal with what you have, but I definitely look forward to, hopefully, getting an update in QuickBase.


Which other solutions did I evaluate?

I believe my company chose QuickBase since it was the most efficient software that they could use. I know there's talk about using new software, and I'm not sure what that is. But for right now, QuickBase is one software that not just the teams but the company could use at a national level.

What other advice do I have?

If somebody wanted to use QuickBase, and they'd ask me for an opinion, I would tell them that it depends on how big their company is because QuickBase is something that I think large companies should be aware of and have. If you have a smaller company, it is very easy for QuickBase to be overwhelming, and you really can't use it the way it should be used. I think, also, it depends on how many teams there are in a company. We have teams that are out in the field doing polls, and then there are some teams taking care of the IT part of it. So this really centers all of us together. In general, I think it would just depend on how many employees they have to see if this really could work for them.

There are some days that it does lag. At times, I need to get certain information as a project analyst, and I'm able to track down the different employees and send certain information while having to maintain up-to-date information, which is really important. So I think those are just big factors for the rating it gets from me.

Overall, I rate the solution an eight out of ten.


Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Verve Technologies
Real User
May 27, 2023
A stable solution that helps to invoice, quote and generate reports
Pros and Cons
  • "I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
  • "The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."

What is our primary use case?

It is a broad-spectrum and flexible solution that helps you build anything you want. 

How has it helped my organization?

I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures. 

What is most valuable?

The tool helps you to quickly generate reports. 

What needs improvement?

The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

The product is stable and I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a seven out of ten. There are some limitations in terms of size.

How was the initial setup?

The solution's setup is straightforward. 

What was our ROI?

The solution offers ROI. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and geared toward enterprise-level clients. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1862364 - PeerSpot reviewer
Director of Information Technology & Corporate Partnerships at a consultancy with 51-200 employees
Real User
May 25, 2022
A low-code platform for creating apps quickly and connecting work activities, but it needs a modern UI and better connectivity with other platforms
Pros and Cons
  • "It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
  • "Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."

How has it helped my organization?

For us, it's very helpful for low-code development. Different leaders and employees are able to go in and create their own apps and connect their work activities. It has been really helpful for that. We don't have to constantly go out into the software for developing a new solution or workflow. It gives the employees a little bit more freedom to own the work that they're doing.

What is most valuable?

It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.

What needs improvement?

Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.

For how long have I used the solution?

In my current role, I have been using it for about a year.

What do I think about the scalability of the solution?

For where we're currently, it's a very valuable solution. As we continue to scale, there are definitely other platforms that will be a little bit more beneficial, but where we're currently, it makes a lot of sense for the work that we're doing. I'm pretty happy with the platform. Down the pipeline, Salesforce is something that we might potentially move towards, but at the moment, QuickBase serves our needs. As we grow into a more enterprise, Salesforce could be something that would be really beneficial for us.

Currently, we have about 150 employees who are using the application each and every day. Each department and everyone is utilizing it. We use it for different things, such as our CRM, our help desk ticketing, HR function, etc. It touches every entity of the company.

How are customer service and support?

Their support is definitely very helpful. They've been amazing. Whenever I reach out, it's been constant communication. They try to help us find the right solution. They just take their time with us through the process and really understand our needs. They've been awesome.

How was the initial setup?

It was pretty straightforward. They do provide training as well. It's called QuickBase University. Within that, they have modules where you can go in and learn how to create your different apps, how to modify your workflow, and push things into a sandbox for testing and then push them to the development as well. That has been really great for us. Being able to work with the QuickBase customer success team has been really beneficial for us. It has helped us learn more about the product and make sure that we're utilizing all the capabilities in an efficient manner.

In terms of the implementation strategy, before I arrived here, it was more of just trying to test it out and learn what you can actually do with it. There wasn't a whole strategy behind deploying different apps. Since I came on board, we standardized a process for creating apps so that we don't have apps that are created without understanding how they drive the mission of the company. That is an added bonus for those who are currently utilizing the app.

What about the implementation team?

Most of its implementation was done in-house. At the moment, we are consulting with QuickBase to see how we can align the apps more effectively. That's just because we didn't have that prior knowledge or real understanding of the capabilities. So, we are doing a restructuring of what we're currently doing.

For maintenance, we have a few people who are QuickBase experts, and they are maintaining and consulting the solution at this moment. We have about 10 people for that.

What was our ROI?

Anytime you're deploying any type of software application, there will be some type of return on investment. As we continue to scale and reorganize our apps, we'll see a greater return on investment that will then also increase productivity because everything will be able to talk together in a seamless fashion.

What's my experience with pricing, setup cost, and licensing?

It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs.

Which other solutions did I evaluate?

I was not a part of the conversation. This was bought before I came on board.

What other advice do I have?

My advice to anyone looking to implement this product is to just sit down with customers and map out the process and the strategy, not only for the short term but also for the long term. From there, they should do a gap analysis in terms of where they are and where they are trying to go. It can definitely get them where they need to be. That's a part of working with a solution like this.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SerigneDiouf - PeerSpot reviewer
Founder at Last Form LLC
Real User
Jun 16, 2023
Includes automation feature which makes everything easy
Pros and Cons
  • "I am impressed with the product's automation which makes everything easy."
  • "I would like the product to add more working processes."

What is most valuable?

I am impressed with the product's automation which makes everything easy. 

What needs improvement?

I would like the product to add more working processes. 

For how long have I used the solution?

I have been using the product for three months. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight point five out of ten. 

How was the initial setup?

The tool's setup is straightforward. 

What other advice do I have?

I would rate the product a ten out of ten. You need to spend some time and get used to the platform. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brandon Ospino - PeerSpot reviewer
QuickBase Developer - IT Support at a maritime company with 51-200 employees
Real User
May 18, 2023
A stable and easy-to-use product that is appropriate for storing information
Pros and Cons
  • "The product is easy to use."
  • "The dashboard is not organized."

What is our primary use case?

We use the solution as a database for historical documentation.

What is most valuable?

The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.

What needs improvement?

The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.

The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.

How are customer service and support?

We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was really easy.

What's my experience with pricing, setup cost, and licensing?

The product is cheap when compared to other products. It is worth the money.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.