QuickBase Reviews

For us, it's very helpful for low-code development. Different leaders and employees are able to go in and create their own apps and connect their work activities. It has been really helpful for that. We don't have to constantly go out into the software for developing a new solution or workflow. It gives the employees a little bit more freedom to own the work that they're doing.

It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.

Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.

In my current role, I have been using it for about a year.

For where we're currently, it's a very valuable solution. As we continue to scale, there are definitely other platforms that will be a little bit more beneficial, but where we're currently, it makes a lot of sense for the work that we're doing. I'm pretty happy with the platform. Down the pipeline, Salesforce is something that we might potentially move towards, but at the moment, QuickBase serves our needs. As we grow into a more enterprise, Salesforce could be something that would be really beneficial for us.

Currently, we have about 150 employees who are using the application each and every day. Each department and everyone is utilizing it. We use it for different things, such as our CRM, our help desk ticketing, HR function, etc. It touches every entity of the company.

Their support is definitely very helpful. They've been amazing. Whenever I reach out, it's been constant communication. They try to help us find the right solution. They just take their time with us through the process and really understand our needs. They've been awesome.

It was pretty straightforward. They do provide training as well. It's called QuickBase University. Within that, they have modules where you can go in and learn how to create your different apps, how to modify your workflow, and push things into a sandbox for testing and then push them to the development as well. That has been really great for us. Being able to work with the QuickBase customer success team has been really beneficial for us. It has helped us learn more about the product and make sure that we're utilizing all the capabilities in an efficient manner.

In terms of the implementation strategy, before I arrived here, it was more of just trying to test it out and learn what you can actually do with it. There wasn't a whole strategy behind deploying different apps. Since I came on board, we standardized a process for creating apps so that we don't have apps that are created without understanding how they drive the mission of the company. That is an added bonus for those who are currently utilizing the app.

Most of its implementation was done in-house. At the moment, we are consulting with QuickBase to see how we can align the apps more effectively. That's just because we didn't have that prior knowledge or real understanding of the capabilities. So, we are doing a restructuring of what we're currently doing.

For maintenance, we have a few people who are QuickBase experts, and they are maintaining and consulting the solution at this moment. We have about 10 people for that.

Anytime you're deploying any type of software application, there will be some type of return on investment. As we continue to scale and reorganize our apps, we'll see a greater return on investment that will then also increase productivity because everything will be able to talk together in a seamless fashion.

It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs.

I was not a part of the conversation. This was bought before I came on board.

My advice to anyone looking to implement this product is to just sit down with customers and map out the process and the strategy, not only for the short term but also for the long term. From there, they should do a gap analysis in terms of where they are and where they are trying to go. It can definitely get them where they need to be. That's a part of working with a solution like this.

I would rate this solution a six out of ten.

We use all of the features that they have available in the cloud version.

The support is very good.

This solution is not complicated to use and you don't need to have any coding knowledge.

They need to accelerate the rate at which they enhance the tool. I would say that it is improving a lot and it is very good, and I am happy with them, but it could be improved.

I would like to see the reporting enhanced because some of them are not easy to generate.

I have been working with QuickBase for seven years.

QuickBase is very stable.

Scalability is good and we have no problem with it. However, sometimes we would like to get more capacity. We have approximately 1,000 users and we plan to increase our usage.

The technical support is very good and you have a direct connection with the support center. They have people assigned to us and it's efficient.

Prior to using QuickBase, we used Microsoft Excel and PowerPoint.

Two people are required for maintenance.

You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need. Overall, the price is reasonable.

We evaluated several other options over the past two years but we did not see anything that was good for us. There may have been an alternative that had an additional feature, although it is too hard to change everything now. When you start to develop a platform and it has a lot of capabilities, it is difficult to start again.

My advice for companies who are implementing this solution is if they want to improve the efficiency in the process, the workflows, and the knowledge base, then keep the data centralized and share it.

QuickBase is an excellent product and it is very easy to get support. That said, you always have to make time to improve.

I would rate this solution a nine out of ten.

The most useful feature of QuickBase is it's Bulk import feature. While comparing this product with others that we reviewed for implementation, this one feature stood out among others. The ease with which bulk import works especially the copy excel to clipboard feature has given enough flexibility to end users & clients.

Another feature which has very pleasantly come across is the customizations feature where complex algorithms & reports can be built using JQuery & JavaScript yet amalgamates really well with its out of box components.

We've been able to add productivity in our learning processes, Reduce total FTE percentage. Streamlined workflow processes at a low cost to serve also keeps our clients happy.

Since the product is not domain specific, we've been able to utilize this product into various domains and processes.

1. Need better automated performance management across sites.

2. QuickBase lacks multi-lingual support which is highly required.

3. Multi-select dropdown is a must-have.

4. User selection based on user groups and not all users is a must have.

1.5 years

No Issues.

No issues so far except a recent unavailability of QuickBase due to data center issue. All instances were down for 5-6 hours during that time affected our work heavily.

No issue so far.

Unavailability of the support site in case of issues/site down leads to a bad user experience. This has happened recently which added to distrust.

Also there is no availability of Customer service over Telephone or a live web chat. Relying only on support tickets or raising issues over service page in case a site is down or issues are being fixed yeilds to unpleasant experience.

Customer service is average.

Good

Used an in-house implementation team however switched over to the vendor due to the following benefits:

1. Low cost to serve

2. Ease of making changes to the application

3. Time to market was considerably reduced in comparison to previous solution

The setup in our case was complex because we needed to implement complex algorithms which we did using customizations. We needed to build integration with 3rd party solutions, SSO/SAML, currency conversions etc.

We implemented through a vendor team. Would rate the vendor (8/10).

15% ROI in terms of CTS (Cost to serve) during the 1st year.

Reduction in FTE by 20%

License cost is a bit high and can be looked into with Intuit

We evaluated the following options:

1. SharePoint

2. Salesforce

3. All n One

I am impressed with the product's automation which makes everything easy. 

I would like the product to add more working processes. 

I have been using the product for three months. 

I would rate the product's stability a nine out of ten. 

I would rate the solution's scalability an eight point five out of ten. 

The tool's setup is straightforward. 

I would rate the product a ten out of ten. You need to spend some time and get used to the platform. 

Dynamic form rules

Customization of email notifications based on any fired action of a field

We have migrated various spreadsheets into QuickBase, which has allowed multiple users to work on the same database at the same time and provided us with better tracking.

Allow for multiple languages.

There is only the capability of having 1 report per notification. We would like to be able to insert multiple reports into the one email notification to give a better overview.

3 Years

None

Only issue is a challenge we have with employees resetting their passwords due to forgetting their security questions.

None

Customer service is great on the weekdays, but almost non-existent on the weekends. Our business is a 7 day a week operation, and sometimes support is delayed.

The level of technical support is high, but sometimes it takes a few iterations to get the answer you need do to canned responses in the beginning.

No

The initial setup was straightforward, and training the end users was very simple.

We implemented internally, but we leveraged Advantage QuickBase to help train the trainer on QuickBase development.

I'm not allowed to discuss the specifics, but the solution has been financially favorable versus other solutions.

Notifications and Reminders: QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline. QuickBase notifies me when a coworker has submitted a vacation request, and reminds me when a coworker is about to go on vacation. These are not available in any stand-alone spreadsheets or databases.

QuickBase has put a stop to our spreadsheet emailing culture. When some data is worthy of keeping and/or require collaboration, we put it in QuickBase instead. Data in QuickBase apps are always up to date, historic data is just a click away, and everyone can create a custom report to suit his/her needs. QuickBase has improved our efficiency and record keeping.

Charting -- needs more data series and group in a chart.

Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising.

3 years.

No, because QuickBase is a cloud product so there is not deployment steps needed. The QuickBase web app / web site is compatible with all major desktop web browsers and works in mobile browsers.

No, QuickBase has been stable and reliable since I started using it. I do not recall any significant downtime for QuickBase.

No, QuickBase is a cloud product so I do not have to worry about scalability. I have not seen my QuickBase apps degrade in performance due to high data volume.

The only time I had to contact QuickBase Customer Service was to sign up for the Webhooks beta early-access program, by email, and they granted me access promptly. I do not think I can provide a meaningful rating.

Excellent. I have not had to contact technical support until recently when I signed up for the Webhooks beta early-access program. Questions and issues I raised were quickly resolved, mostly within one business day.

Before QuickBase, the only thing available was Microsoft SharePoint and its eForms. These were tightly controlled by corporate IT so basically no one could use them. The existing eForms I've seen were so poor in functionality and user experience I would not use it for my team.

QuickBase is a cloud product, so there is not really any setup required, other than signing up with QuickBase. We have not enabled Microsoft Active Directory SSO integration with QuickBase.

We implement in-house. Whoever got an appetite to learn QuickBase get to become a QuickBase app builder. The recorded and live QuickBase webminars are very helpful in learning.

We have not calculated our ROI in numeric terms, but QuickBase does make our business process less more efficient, less labor intensive, and more traceable (record keeping).

I was not involved in pricing discussions, but we are currently limited by the number of user licenses we have. You can start small and grow the number of user licenses, but please be generous!

No, because we did not see any other comparable products at the time (or even now). By comparison, many other products that build on top of Microsoft SharePoint do not offer the same functionality and are a waste of time and money.

You can do as much or as little as you want with QuickBase. The more apps your team build and use, the higher your ROI. You do not get charged extra for building more apps.

I appreciate that QuickBase showed me the best way to organize data. QuickBase makes it easy to create a database and to update it with your needs. It is accessible and user friendly.

• Quickly and easily starts collecting data that informed us of the way we work.
• Makes a business case easily for the staffing model we needed. Conversely, we were able to adjust the data we collected easily to meet the requests of our leadership.
• Creates forms and other ways for our business partners to interact with us in a manner that has simplified our processes and helped our colleagues simplify theirs.

I would still like to see QuickBase use plain English for some of the features. Data collection is so important for business at this time, and making it even easier for the lay user would be a great improvement.

I would like to see QuickBase offer instant tips when setting up a new database. If you use a certain type of field, I would like to see a pop-up that lets the user know that a different kind of field might make data interpretation easier. This would be a great teaching tool.

I have used it for three years

I have never encountered stability issues. The database is as reliable as our internet connection.

The only issues we have encountered with scalability had to do with our own lack of expertise with data gathering. Some tips and tricks from QuickBase for the beginner would help. Otherwise, no scalability issues at all.

The quality of technical support is so good that we have never had to contact them outside of any local support provided within our company.

We used to keep track of our workload with Excel spreadsheets. This had limitations in many ways. The most obvious limitation was the inability to create different views of data for different needs. The other limitation was the inability to keep track of work in real time.

The initial setup was straightforward. At first, we replicated the fields we had been using in our prior data collection. We rejoiced in our newfound ability to create reports and to take input from other parties.

The pricing is fair. If you want full functionality, then you need the QuickBase app which costs $125 per seat.

You can set up an open access database if you have the license. This means that anyone else can access the database’s most public features as long as they have internet. If you want all users to have full access, they will need the app as well.

It is well worth the cost for the benefit we have gained from using QuickBase to collect data about our work.

We evaluated Microsoft Access. We chose QuickBase because it is a web based application and a lot easier to create and update.

Another department we work closely with had developed an Access database around the same time we built our QuickBase database. Within six months, that department had decommissioned its database and built a QuickBase with rave reviews from all users.

If you need to collect data in an easy way and you are not a database SME, QuickBase is a great way to start. I highly recommend it.

The 'Alerts and Notifications', Integrating Tables, and new form features are impressive. Large data management and interactions is also pretty simple.

We created an application that made the overall process more visible, reduced errors, and decreased the communication gap.

The security and notifications features could be better. But nevertheless, it's a good one. The app could be made a little more visually appealing.

About 3 months.

No, I did not encounter any issues. The set up was easy and the webinars helped us a lot to quickly understand the basic concepts.

No. It was quite consistent and even the support team was very reliable. There were no stability issues as much as I have used the app.

I have used it on a small scale issue within my team, so really can't say much about the scalability. But for a small scale, in-house use, it is pretty good.

That is the best thing about Quickbase. The response was both quick and reliable. The support cases were even helpful.

I would give a 5/5. That is the best thing about Quickbase. The response was both quick and reliable. The support cases were even helpful.

No, I did not use any different solutions. I took help from the Quickbase technical support team and it helped almost all the time.

It was easy to set up. It is not a big task nor does it require any skills of higher level. You can also use the instructions in helping to install it.

It was a in-house team project, but we are planning to make vendors involved. Within the team there were various engineers and technicians.

ROI is decrease in downtime and increased efficiency. Customer interaction was made easy and tracking the process also was easy.

Use the trial version for 30 days. You will definitely see the price worth the application. I would expect a long-term pricing option though.

No, it was not evaluated by me. It was chosen by another team. But the response is definitely worth it. There was lot of organizing done.

If you have to manage a lot of data or organize a user database, this app is the best choice. Try the trial version and use it.