QuickBase Reviews

You can easily import old Excel data to a new App. Once you have an App, the possibilities are endless. You can create custom reports and slice and dice the information with ease. I strongly recommend this product to anyone who has challenges at their organization regarding information and data management. It has opened up new possibilities and reduced the stress levels for those who are using it.

We no longer have rogue Excel files floating around the office. All of our information is in one place at one time.

More customization with Branding.

6 months

Nope. Single Sign on and API calls to the databases may take a little time. More of a company challenge than a Quickbase issue.

Nope.

Nope.

A lot of resources are available. Not as easy to pin down the development team.

Average.

Yes, Excel. Too many versions in too many places.

Straightforward. Sign the agreement and off you go!

An outside vendor team. Would not use them again.

QuickBase's ability to provide low-code / no-code development and a fully integrated API in a SaaS solution has revolutionized the way we develop applications.

QuickBase has allowed us to develop approximately 20 production applications that all help business process flows, decrease time spent on reporting and allow for better controls and insight into our operations.

I would like to see a more robust data modelling architecture, one that allows alternate keys and multi-column primary keys.

I have used it for 2.5 years.

We have not encountered any deployment issues. Our deployments have been very effective. We have developed a simple set of best practices, and rolling out new apps and features has worked very well.

We have not encountered any stability issues. The system is very stable. Whenever the system is going to be down for maintenance, QuickBase is very good about communicating in advance and repeatedly.

There are row limits on tables and one of our applications has encountered this limitation. We were able to update the design of the system to spread the data across multiple tables and work around the limitation.

The customer service has been great. We always get prompt replies and our issues are resolved quickly. Pricing and negotiations are always amicable.

The customer service has been great. We always get prompt replies and our technical issues are resolved quickly.

We did not previously use a different solution. We evaluated it as the need to transition away from traditional application development became more apparent.

Initial setup was fairly straightforward. Because all configuration is custom, there was a steep learning curve and we made plenty of mistakes but overall, it went well.

We used an in-house team to implement our solution. Now, we have enough expertise that with the exception of QuickBase add-ons, we don't use third-party vendors for anything

We have evaluated our ROI timeline to be around the 24 month range. This has allowed to already be in the black from our original investment.

Licensing and pricing is very much worth the money. This can be leveraged even more by the fact that one license gets you user access to all the apps you have in production. QuickBase is very open to negotiation and finding the right price point for your company.

Before choosing, we evaluated Salesforce App Cloud and determined that for our needs and price point, QuickBase better fit our needs.

QuickBase has really allowed us to leverage our business users' expertise while developing custom web applications. Our citizen developers' closeness to the business ensures that all the solutions they implement are as closely aligned to the business needs as possible.

We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared. The flexibility of setting up reports even for short-term needs has also been very valuable.

QuickBase has improved communication between departments about what's going on with our customers, which improves our ability to work well with and for our customers.

I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen. On the other hand, paper reports are not really the heart of what QuickBase is supposed to do for people.

2+ years

Our deployment went very smoothly. Adoption ramped up pretty quickly as people saw and heard others talk about the ease of use and usefulness of the product.

No. We have not had any problems with QuickBase's stability. QuickBase has always been available when we need it, with adequate warning for planned updates and minimal outages.

No. We have not had any problems with QuickBase's scalability. We started out with a couple of users and a single app, and now have multiple apps and everyone in our organization using it with great success and no real hiccups.

QuickBase has good customer service, both for users of the apps and creators of the apps. They offer regular webinar type training, newsletters, built-in help, and user community type support that can answer most questions.

QuickBase has good technical support as well. We have never had a problem that we could not either solve ourselves with the resources QuickBase makes available or by contacting them and getting answers pretty quickly.

Yes. We used multiple different solutions, and we switched because QuickBase offered us the possibility of bringing disparate departments doing similar things that it would be good for everyone to know about into one system.

The initial setup was both straightforward and complex, in that it required complex thinking and decision-making about what we wanted/needed QuickBase to do, while actually setting it up to do what we wanted/needed it to do was relatively straightforward.

We implemented through an in-house team, although QuickBase did provide a vendor team that helped us along the way and got us up on our feet with an initial, basic app before totally leaving us on our own.

I can't give specific numbers here, but we feel that this has been an excellent move for our company, reducing the number of software solutions we have to use and accomplishing more with that reduced number.

We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive, especially since QuickBase replaced multiple solutions for our organization.

We looked at Bridgetrack, SalesForce and others, though I don't recall everything we considered, since it has been years since we did the initial research. QuickBase very quickly rose to the top as head and shoulders above our other options.

Get buy-in from as many people as possible before purchasing QuickBase, so that everyone feels a part of things from the beginning. Your largest hurdle to overcome will be getting the people in your organization on the same page, rather than actually getting Quick Base to do what you need/want it to do.

The ability to put together a basic application in a just a few hours. So you can start using it within days and then easily make additions and adjustments on the fly.

We had about 350 athletes that we were trying to keep track of, with performance tests, evaluations and workouts. Excel was killing us, and now we can do things from anywhere. Even on our phone.

Mobile experience isn't great, but there is a new version that is supposed to be coming out at some point in the next year.

They are releasing a new user interface (UI) this coming year (QuickBase Murcury) that will make the experience between the mobile web version and the desktop web version more cohesive. It’s a tall task to complete because most phones just don’t have the capacity to run such a complicated ERP system. Some of the added functions you can do on the desktop version, just aren’t even feasible for the a mobile experience.

Most applications will not be affected, but some of the more advanced ones that are running some automatic code pages may be affected. But it is still in Beta testing so we will see.

One year.

Some small instances when I didn't know the best way to solve for a problem, but I never had any problems with the software itself.

If you have a half decent internet connection you can do basically anything you want to do. You have to have internet, but in today's world this is never a problem.

I had some experience with the system platform prior, so I knew the best thing I could do was to map out the entire application before I started any building. We are actually using version 2 off our management app.

Customer service is decent. I sometimes fell like I have passed them slightly. Although their access levels are much higher than mine and can fix internal issues more easily.

In my two support cases over the last year, one was resolved in a matter of days, and the other is actually still pending and has been going on for a few weeks now...

Excel. Do I really need to explain why we switched. Excel will kill any business that relies on it for anything besides ... well anything.

Initially it was a little tough to get used to the terminology, but after about a week I felt right at home and was able to do almost anything.

Did it in house for a while, then used a vendor, then back and forth for a bit of both. The vendors have access and tools to take your app to the next level, but for quick and easy fixes we do most of that in house.

I haven't done an official calculation, but a rough estimate, based on the number of clients and schools we are able to work with now. I'd estimate 4 - 5 times.

Get the premier edition to start at least. Essential plan really handicaps you for a lot of the advanced functionality that you will need to really make your app hum along very nicely.

Not really. I had looked at a few other options and spoke with a lot of end users. QuickBase provided the most scale-ability to our business. Even though it was a big jump, we have never looked back.

Find a good vendor that can take your app to the next level with add-ons and custom integrations to other systems you might be using.

Configuration and setup are so much more intuitive and powerful, without the many limitations that come with Salesforce.

We can now get complex reports natively in QuickBase, whereas with Salesforce we needed to revert to Microsoft Access for many of our reporting needs.

Validation rules should get handled at the database level, not the form level. There is too much risk in having integrity issues with the database when records can be updated through importing, the API or in grid edit mode and not need to pass the validations which only work through dynamic form rules. Also, we need more built-in control over cascade deletions of child and grandchild records when a parent record is deleted, and also the ability to prevent parent record deletion when children are related.

3 months

QuickBase is too stingy with its application storage.

Not yet.

Not yet.

Good so far, haven't had to use much.

Excellent

We have been on Salesforce.com for the last 7 years, but it isn't as good a fit for a small business like ours. Too many limitations, too much programming overhead and complexity with Apex, unit tests, etc.

Straightforward

Doing it myself with the help of Data Collaborative. They have been extremely helpful.

I systematically looked at over 225 other cloud database and project management platforms before deciding that QuickBase was the best fit for our needs.

We use this solution for data collection in field operations, and syncing to our internal databases for reporting.

This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.

There is ease of development as long as the data is well understood.

The mobile app has improved, but it still needs work.

• Speed of development
• In-memory database functionality
• Robust security model
• Robust self-service reporting capability
• Excellent API for extending the native platform functionality

Our clients have used this to transform almost every business process, including the following:

• Sales Management: CRM, SFA, lead/opportunity management, and contract management
• Project/Operations Management: Projects, task management, resource planning, time entry, invoicing, and asset management
• Financial Management: Sales forecasting, cost management, budget planning/management, billing management, and invoice management
• HR Management: Recruiting workflow, on board/off board management, training and development management, and associate management
• Engineering/IT Management: Tracking IT assets, server assets, endpoints, and access controls

• The user interface is scheduled for an update
• Some additional APIs can be added
• Application lifecycle management process

I have been using the solution for twelve years.

We have not encountered any stability issues. QuickBase is very stable.

Technical support is OK. However, it is much better to work with qualified service personnel who understand your specific implementations and process goals.

We have used several other systems. We switched because QuickBase is so fast and flexible. It can keep up with our ever-changing processes. The total cost of ownership is an extremely good value.

It is very simple to start. The first application can be running in an hour. However, it is robust enough to handle very complex, business critical applications when the design/development is done by experts.

Pricing is very reasonable. QuickBase will negotiate with large enterprise accounts to ensure a good ROI for all.

It is subscription based, which we like as it is good for cash flow. You only pay for a user once and then they have access to as many apps as they want.

We have evaluated far too many platform tools to list. Overall, QuickBase is one of the best values as long as you are OK with having a standard user interface for the most part. In some ways, this is actually a plus, as it is easier to train. For this small tradeoff, they give you so much speed and flexibility. It is a real game changer.

Before you build anything business critical, make sure you work with a QSP. Be ready to roll up your sleeves, as a good app build forces you to define your process if it is not already nailed down.

In my experience, it is never 100%. You have to allow time and budget for making some tweaks along the way as the development forces you to make process decisions.