QuickBase Reviews

Reports are easy and Quickbase gives you what you need at your fingertips.

Billing use to be a lot of papers from different tech's and now it is all done in Quickbase with no paper whatsoever. Tickets are entered and read the same day not at the end of the month now.

Formulas look like Greek. I need to learn and it just looks so complicated.

4 months using Quickbase.

No issues with deployment it was easy to transition into.

We have had no stability issue's yet.

Quickbase system has the ability to process our tickets no matter how many we use a month. It works great with a few or we have gotten up to 200 tickets a month so far no problems. Love the speed and flexibility of this program.

Customer Service is A+ and they help any where you need them with a friendly and knowledgeable attitude. I love the info videos.

A+

We used paper reports and ticket logs. It was very time consuming. Now NO paper work and it has cut our time in half.

A vendor team set up our system and I am learning to tweak it here and there.

They were very helpful and did everything we ask them to do.

Yes my boss looked at a few programs. I do not know which though.

QB is very easy to implement with pre-built apps such as the Project Management app. You can quickly customize it to fit your needs and it's easy to keep improving and growing your app. The ability to easily create reports is nice as well.

We used the Project Management app during an ERP implementation. It was a huge success for tracking the tasks and issues and has grown into a bug tracker and change request log after Go Live.

1 year

No. It was extremely easy to setup and we were up and running in less than an hour.

No. There have been 2 brief downtimes in the past year that we've used Quickbase. They are good about notifying customers when work will be done to the system so you can plan ahead.

No. Our apps have been evolving and growing and Quickbase aids in our ability to do this.

Excellent. They have online tech support and always respond quickly. A tech will even set a time to have a call and remotely log in to work on the issue with you. You can give them access to your app and they will even dig into the problem for you, if needed.

Excellent. They have always helped me and definitely know their product well.

Yes, we tried Zoho as a Project Management app. It was too simple and lacked a lot of features that we needed.

Setup is extremely easy. You can have a functional app in place in minutes thanks to their prebuilt apps. From there, you can customize the app as needed to fit your needs.

In house.

It is customizable to the way you run your business.

It has increased productivity by reducing the number of human assets to complete and manage tasks and workflows.

An audit system for tracking user additions, changes, and deletions to records and/or down to the field level.

13 years.

No issues with stability.

It is extremely scalable.

Excellent.

We used spreadsheets. We were able to configure QuickBase to the way we do business.

It was extremely easy. QuickBase provides downloadable templates and online education.

Inexpensive as it relates to increased productivity.

Tested QuickBase. Immediately determined it was the right fit.

Document your business processes and workflows in detail and design the application to fit.

QuickBase is a great tool in that it provides a very stable platform for creating web applications quickly in a low- to no-code environment.

We are beginning to replace processes that involved filling out a paper forms in the field that then had to be sent into the office.

Unless you go to the effort of coding a custom front end, all QuickBase apps have a distinctive QuickBase look and feel. It would be nice to customize at least the color theme to give some differentiation between the apps.

I've used it for eight years.

I wasn't involved in the initial deployment so I am not sure if there were any issues. As far as I know, everything went smoothly.

QuickBase really has been very stable. There have only been a few times when I have attempted to log in and it was down.

We have not encountered any issues with scalability. Each app has its own user base and data. You can add as many as are needed.

Customer service with our QuickBase account has been great. There are many tools available for support and the user base is growing.

There are many tools available for support and the user base is growing. I really haven't needed to contact technical support directly. But the tools that they are providing are great.

The tool that was used most before QuickBase was probably Excel. QuickBase can definitely replace many Excel spreadsheets, but Excel will never go away.

The setup for each new user is extremely easy. It is as simple as providing an email address. The user then just has to set up a password.

We implemented through an in-house team. We didn't require the expertise of a vendor team. QuickBase is really easy to implement, even on a large scale.

It is hard to calculate the return on investment since I am not sure how it is used throughout our enterprise organization.

I would recommend anyone coming in from a big enterprise to negotiate their pricing. I'm sure that with additional users you can get a better price.

I wasn't involved in that initial process. My first introduction to QuickBase was at work where it was already being utilized.

If you are someone who has utilized tools similar to Microsoft Access but would like to have a tool that works on the web, then QuickBase is definitely something that you should consider.

It's highly customizable. We can easily create our own applications in-house to meet our needs. Once you understand the platform, there is no shortage of possible solutions to design problems.

We've been able to automate some workflows and make a lot of other workflows more simple. Since everything is in the cloud, communication has improved tremendously.

There are some clunky things about the options and interface, but they're working to improve them and are highly responsive to customer feedback.

I've used it for several years.

Everything can be improved, and one of the benefits of this platform is that it is fast and easy to implement improvements.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with stability that I'm aware of.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with scalability that I'm aware of.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Our systems were really old and we were converting from spreadsheets and old relational databases, so we didn't really encounter this. We switched because we were so out-of-date that we needed new solutions.

The initial setup is very simple and straightforward. Once you understand the platform, there is no shortage of solutions to design problems. The trickiest thing is always figuring out which solution will work best. The platform is really customizable so you can do a lot with it and improve over time.

We implemented mostly in-house, but worked with one outside service provider for some content that needed a more elegant solution.

This is not applicable for us. We are a non-profit that needs systems for tracking our work, so the return is not quantifiable.

The price point is very competitive and the terms of the contract are what you would expect. No surprises here as everything is pretty straight forward in my experience.

We looked at a few, but this offered the best customization and lowest sticker price for what we need it to do, so we are not using any other options.

Once you understand the platform, there is no shortage of possible solutions to design problems. Try to train people outside of IT on the backend; one of the big benefits of QuickBase is it's accessibility to new low-tech users.

• The reporting is very powerful and very easy.
• Dynamic form rules allow a large number of possibilities as far as permissions and access.

• Less paperwork and better flow from department to department.
• Better communication and better customer service through reporting and notifications.

Make more programming options for advanced users.

Get rid of the limit on the number of dynamic form rules allowed in one form.

2 years

We encountered no issues with deployment outside of the expected tweaks we had to make in functionality. Tech support has been very very good.

In two years, our application has crashed only once. and the tech support at QuickBase had it back up in minutes. Very stable.

Scalability is not a problem. We use a single application for many transactions, many departments and many different tasks/uses.

Level of customer service is amazing. Not only do they always quickly respond to any problem, they call periodically just to make sure everything is running smoothly.

Great tech support. Between the customer service when there is a problem and the community forum where QB professionals regularly answer questions, you can't beat it.

No, we previously were doing everything by hand and on paper. We grew quickly and it became no longer viable to conduct business that way.

The initial setup is very straightforward. You make an account and get with a representative and then you are on your way.

We developed everything in-house. It is so intuitive that application can be developed, tested and launched by one person with limited programming experience.

Great return. We are able to do more business and more efficiently than before using QuickBase. The cost is tiny compared to what it has allowed us to accomplish.

I would advise others to talk to a member of the QuickBase sales staff. They are very knowledgeable and will get you a plan to fit your needs.

Not many, when we saw all that Quickbase was capable of, we jumped on it. It was just what we were looking for in a business support application.

QuickBase is very intuitive, very powerful and a great way to increase efficiency, productivity and overall performance of any business.

The ease in setting up individual tables and applications and making vital connections so there is not a need for duplicate data entry.

We can provide clean data in a matter of minutes rather than days or even weeks in some cases. We have become accustomed to always asking for any data given to us to be in a format that we can easily upload if we choose to do so (csv, spreadsheet, or txt).

There could be better charting, graphing, and forms available. Exact forms can sometimes be a little difficult and there could be an option with different user interfaces.

6-7 years

No. When we deployed this project we started with one app to let everyone familiarize themselves and then shared the larger app with many more connections and fields.

No. In the years we have used QB we have maybe experienced 3 times where the system was unavailable for an hour or less.

No, we have not encountered any issues. We started small and have grown exponentially adding more records and fields each year.

Their customer service is great! They reply to requests almost immediately or within a time frame that you can request.

Their technical support is top notch! They not only reply through email, customer portal, or phone, but will also set-up live scren displays so they can work through an issue while looking at your computer screen.

Yes, we used a standard database system that came with our other office software package.The system was cumbersome and was difficult to almost impossible to have multiple users on at one time.

Our initial set-up was very straightforward. We had a meeting prior to the set-up to decide what fields were needed to fulfill the needs of any reporting requests that we were aware of and from there I developed a design or map of sorts to develop our own app.

We made this decision in house based on the opinions, knowledge, and work experience of a new employee who had previous experience with Quickbase.

If we were to sit down and calculate how much money has been spent in the purchase of this product versus the salaries for the staff who are asked to fulfill the request, I would say this has been a good purchase for the price we pay.

When looking at the cost of QB versus other possible products be sure to look at what customer and technical support is available for a product that costs less, but also whether additional features are included or must be purchased as an add-on.

No, a new employee at the time had prior knowledge and work experience with Quickbase, so we did not evaluate other options at the initial purchase. Since then we have started looking at other lower cost options, but have not found something that meets all the same needs that Quickbase has been able to fulfill.

If you are unsure of your choice, sign-up for their free trial. Review some of the already built apps and look at how easy it is to build your own apps. Post a question and see how quickly someone responds. I'm sure you will find this product and service hard to beat.