QuickBase Reviews

It is customizable to the way you run your business.

It has increased productivity by reducing the number of human assets to complete and manage tasks and workflows.

An audit system for tracking user additions, changes, and deletions to records and/or down to the field level.

13 years.

No issues with stability.

It is extremely scalable.

Excellent.

We used spreadsheets. We were able to configure QuickBase to the way we do business.

It was extremely easy. QuickBase provides downloadable templates and online education.

Inexpensive as it relates to increased productivity.

Tested QuickBase. Immediately determined it was the right fit.

Document your business processes and workflows in detail and design the application to fit.

The ability to create apps with no programming skills.

I have implemented automation regarding admin processes, HR, finance, and others. For instance, we manage yearly P&L information by registering all actual and budgeted transactions.

Finance, HR, tracking of Legal documents, digital office, and many others.

Three years.

Like any other project that involves changes in procedures, user acceptance is hard sometimes.

When I started to use QB, during the first year, there was a time when QB was not available for several days. QB was a division of Intuit at that time. No further problems after that.

No issues so far.

Excellent customer service, I always get a quick answer.

Technical support is fine. There are some minor bugs but problems are always addressed.

No, this is my first experience with low-code platforms for building apps.

There is a learning process, but there are enough tools to resolve this.

No, it was all by myself.

Not relevant for this case. I am basically a consultant.

Subscription plans are clear, so costs are clear. The only possible extra cost is consulting if needed, but it depends on each project.

I found no other options for what I needed, which was to implement biz apps, with no IT involvement, and no hardware investment.

Like any other software implementation, you need management involvement, user acceptance, and understanding of project goals before start-up.

The selecting process/apps/components which can be dynamically operated by an end user.

I could not yet verify the existence/capability of the feature, such as how to help a non-IT based user to configure the ERP operating environment on a complex cross-functional process. This seems to be done by support from a citizen expert, but I assume that there might be a sort of standard consulting framework so every citizen expert might be able to follow and comply with consulting/implementation quality standards.

Only two months for bench-marking.

Not available yet.

I could not yet verify the existence/capability of the feature, such as how to help a non-IT based user to configure the ERP operating environment on a complex cross-functional process.

Not available at this moment.

I have used local ERP, SCM, MES, and Logistics application systems. But all are customized by an end user requirement and hard to consider providing standard/best practices, just function-oriented, and little have capability to suggest a roadmap.

Quite straightforward, but hard to proceed with further configuration for the holistic view of an operation.

No concern.

Experience local best ERP/SCM/MES/Logistics package, but it is hard to position as cloud SaaS.

We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared. The flexibility of setting up reports even for short-term needs has also been very valuable.

QuickBase has improved communication between departments about what's going on with our customers, which improves our ability to work well with and for our customers.

I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen. On the other hand, paper reports are not really the heart of what QuickBase is supposed to do for people.

2+ years

Our deployment went very smoothly. Adoption ramped up pretty quickly as people saw and heard others talk about the ease of use and usefulness of the product.

No. We have not had any problems with QuickBase's stability. QuickBase has always been available when we need it, with adequate warning for planned updates and minimal outages.

No. We have not had any problems with QuickBase's scalability. We started out with a couple of users and a single app, and now have multiple apps and everyone in our organization using it with great success and no real hiccups.

QuickBase has good customer service, both for users of the apps and creators of the apps. They offer regular webinar type training, newsletters, built-in help, and user community type support that can answer most questions.

QuickBase has good technical support as well. We have never had a problem that we could not either solve ourselves with the resources QuickBase makes available or by contacting them and getting answers pretty quickly.

Yes. We used multiple different solutions, and we switched because QuickBase offered us the possibility of bringing disparate departments doing similar things that it would be good for everyone to know about into one system.

The initial setup was both straightforward and complex, in that it required complex thinking and decision-making about what we wanted/needed QuickBase to do, while actually setting it up to do what we wanted/needed it to do was relatively straightforward.

We implemented through an in-house team, although QuickBase did provide a vendor team that helped us along the way and got us up on our feet with an initial, basic app before totally leaving us on our own.

I can't give specific numbers here, but we feel that this has been an excellent move for our company, reducing the number of software solutions we have to use and accomplishing more with that reduced number.

We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive, especially since QuickBase replaced multiple solutions for our organization.

We looked at Bridgetrack, SalesForce and others, though I don't recall everything we considered, since it has been years since we did the initial research. QuickBase very quickly rose to the top as head and shoulders above our other options.

Get buy-in from as many people as possible before purchasing QuickBase, so that everyone feels a part of things from the beginning. Your largest hurdle to overcome will be getting the people in your organization on the same page, rather than actually getting Quick Base to do what you need/want it to do.

API and exact forms are the most valuable features. They have helped me grow my database exponentially.

API functionality has increased the speed of task and project building. Exact forms are used to push data into pre-determined forms for each client.

Report size needs to be extended.

I did not encounter any issues with deployment.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

I would rate customer service as excellent.

I would rate technical support as excellent.

We did not use a previous solution.

It was easy to setup. The GUI is intuitive.

We did the implementation in-house.

Our ROI is at least two full time salaries.

We did not evaluation any other options.

Ask me anything.

QuickBase's ability to provide low-code / no-code development and a fully integrated API in a SaaS solution has revolutionized the way we develop applications.

QuickBase has allowed us to develop approximately 20 production applications that all help business process flows, decrease time spent on reporting and allow for better controls and insight into our operations.

I would like to see a more robust data modelling architecture, one that allows alternate keys and multi-column primary keys.

I have used it for 2.5 years.

We have not encountered any deployment issues. Our deployments have been very effective. We have developed a simple set of best practices, and rolling out new apps and features has worked very well.

We have not encountered any stability issues. The system is very stable. Whenever the system is going to be down for maintenance, QuickBase is very good about communicating in advance and repeatedly.

There are row limits on tables and one of our applications has encountered this limitation. We were able to update the design of the system to spread the data across multiple tables and work around the limitation.

The customer service has been great. We always get prompt replies and our issues are resolved quickly. Pricing and negotiations are always amicable.

The customer service has been great. We always get prompt replies and our technical issues are resolved quickly.

We did not previously use a different solution. We evaluated it as the need to transition away from traditional application development became more apparent.

Initial setup was fairly straightforward. Because all configuration is custom, there was a steep learning curve and we made plenty of mistakes but overall, it went well.

We used an in-house team to implement our solution. Now, we have enough expertise that with the exception of QuickBase add-ons, we don't use third-party vendors for anything

We have evaluated our ROI timeline to be around the 24 month range. This has allowed to already be in the black from our original investment.

Licensing and pricing is very much worth the money. This can be leveraged even more by the fact that one license gets you user access to all the apps you have in production. QuickBase is very open to negotiation and finding the right price point for your company.

Before choosing, we evaluated Salesforce App Cloud and determined that for our needs and price point, QuickBase better fit our needs.

QuickBase has really allowed us to leverage our business users' expertise while developing custom web applications. Our citizen developers' closeness to the business ensures that all the solutions they implement are as closely aligned to the business needs as possible.

I appreciate that QuickBase showed me the best way to organize data. QuickBase makes it easy to create a database and to update it with your needs. It is accessible and user friendly.

• Quickly and easily starts collecting data that informed us of the way we work.
• Makes a business case easily for the staffing model we needed. Conversely, we were able to adjust the data we collected easily to meet the requests of our leadership.
• Creates forms and other ways for our business partners to interact with us in a manner that has simplified our processes and helped our colleagues simplify theirs.

I would still like to see QuickBase use plain English for some of the features. Data collection is so important for business at this time, and making it even easier for the lay user would be a great improvement.

I would like to see QuickBase offer instant tips when setting up a new database. If you use a certain type of field, I would like to see a pop-up that lets the user know that a different kind of field might make data interpretation easier. This would be a great teaching tool.

I have used it for three years

I have never encountered stability issues. The database is as reliable as our internet connection.

The only issues we have encountered with scalability had to do with our own lack of expertise with data gathering. Some tips and tricks from QuickBase for the beginner would help. Otherwise, no scalability issues at all.

The quality of technical support is so good that we have never had to contact them outside of any local support provided within our company.

We used to keep track of our workload with Excel spreadsheets. This had limitations in many ways. The most obvious limitation was the inability to create different views of data for different needs. The other limitation was the inability to keep track of work in real time.

The initial setup was straightforward. At first, we replicated the fields we had been using in our prior data collection. We rejoiced in our newfound ability to create reports and to take input from other parties.

The pricing is fair. If you want full functionality, then you need the QuickBase app which costs $125 per seat.

You can set up an open access database if you have the license. This means that anyone else can access the database’s most public features as long as they have internet. If you want all users to have full access, they will need the app as well.

It is well worth the cost for the benefit we have gained from using QuickBase to collect data about our work.

We evaluated Microsoft Access. We chose QuickBase because it is a web based application and a lot easier to create and update.

Another department we work closely with had developed an Access database around the same time we built our QuickBase database. Within six months, that department had decommissioned its database and built a QuickBase with rave reviews from all users.

If you need to collect data in an easy way and you are not a database SME, QuickBase is a great way to start. I highly recommend it.

• Speed of development
• In-memory database functionality
• Robust security model
• Robust self-service reporting capability
• Excellent API for extending the native platform functionality

Our clients have used this to transform almost every business process, including the following:

• Sales Management: CRM, SFA, lead/opportunity management, and contract management
• Project/Operations Management: Projects, task management, resource planning, time entry, invoicing, and asset management
• Financial Management: Sales forecasting, cost management, budget planning/management, billing management, and invoice management
• HR Management: Recruiting workflow, on board/off board management, training and development management, and associate management
• Engineering/IT Management: Tracking IT assets, server assets, endpoints, and access controls

• The user interface is scheduled for an update
• Some additional APIs can be added
• Application lifecycle management process

I have been using the solution for twelve years.

We have not encountered any stability issues. QuickBase is very stable.

Technical support is OK. However, it is much better to work with qualified service personnel who understand your specific implementations and process goals.

We have used several other systems. We switched because QuickBase is so fast and flexible. It can keep up with our ever-changing processes. The total cost of ownership is an extremely good value.

It is very simple to start. The first application can be running in an hour. However, it is robust enough to handle very complex, business critical applications when the design/development is done by experts.

Pricing is very reasonable. QuickBase will negotiate with large enterprise accounts to ensure a good ROI for all.

It is subscription based, which we like as it is good for cash flow. You only pay for a user once and then they have access to as many apps as they want.

We have evaluated far too many platform tools to list. Overall, QuickBase is one of the best values as long as you are OK with having a standard user interface for the most part. In some ways, this is actually a plus, as it is easier to train. For this small tradeoff, they give you so much speed and flexibility. It is a real game changer.

Before you build anything business critical, make sure you work with a QSP. Be ready to roll up your sleeves, as a good app build forces you to define your process if it is not already nailed down.

In my experience, it is never 100%. You have to allow time and budget for making some tweaks along the way as the development forces you to make process decisions.