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PeerSpot user
Vice President - Corporate Operations at a construction company with 51-200 employees
Real User
Mar 7, 2015
Increased our productivity by allowing us to manage our back office with with just a few employees.

How has it helped my organization?

In our business many of our folks work in the field. We created a killer timecards application to manage project labor cost. We process 300 timecards a week and upload them into Intuit QuickBooks and process payroll with Intuit Payroll Services.

Our Human Resources app manages personnel and benefits data allowing us to reconcile benefits providers' invoices and the company's costs of benefits.

In the Construction business, we recognize revenue and cost using the Percentage of Completion accounting method. I wrote a QuickBase app to do Work In Process calculations.

These apps and others I have created increase our productivity and allow us to manage our back office with with just a few employees.

For how long have I used the solution?

9 Years

What was my experience with deployment of the solution?

None at all because you can take one workflow challenge at a time and create a more efficient and productive solution at your own pace.

What do I think about the stability of the solution?

Never.

Buyer's Guide
QuickBase
February 2026
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,192 professionals have used our research since 2012.

What do I think about the scalability of the solution?

QuickBase is the most easily scalable software product I have encountered in my 30 years of software solution implementations.

How are customer service and support?

Customer Service:

Superior.

Technical Support:

Superior.

Which solution did I use previously and why did I switch?

We graduated from spreadsheets and MSAccess. We switched because we needed a web based solution.

How was the initial setup?

Easy because you do not have to drop entire software product on your employees all at once.

What about the implementation team?

I developed all the applications for our company.

What was our ROI?

ROI is a more productive back office team where QuickBase is the first choice solution vs. human beings.

What other advice do I have?

QuickBase is the only product where I can translate the manner in which our company does business into a software solution(s). I have yet to find a workflow challenge or unique project requirement that I cannot satisfy with QuickBase.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user190623 - PeerSpot reviewer
it_user190623QuickBase Admin at a financial services firm with 51-200 employees
Vendor

I agree with the above, and will emphasize the ease of initial setup (starting small so employees/coworkers don't feel swamped is the way to go) and the awesome scalability and flexibility.

PeerSpot user
Tech Support Staff at a training & coaching company
Vendor
Top 20
Mar 4, 2015
Organizes your whole company and works great no matter where they are located.

What is most valuable?

Reports are easy and Quickbase gives you what you need at your fingertips.

How has it helped my organization?

Billing use to be a lot of papers from different tech's and now it is all done in Quickbase with no paper whatsoever. Tickets are entered and read the same day not at the end of the month now.

What needs improvement?

Formulas look like Greek. I need to learn and it just looks so complicated.

For how long have I used the solution?

4 months using Quickbase.

What was my experience with deployment of the solution?

No issues with deployment it was easy to transition into.

What do I think about the stability of the solution?

We have had no stability issue's yet.

What do I think about the scalability of the solution?

Quickbase system has the ability to process our tickets no matter how many we use a month. It works great with a few or we have gotten up to 200 tickets a month so far no problems. Love the speed and flexibility of this program.

How are customer service and technical support?

Customer Service:

Customer Service is A+ and they help any where you need them with a friendly and knowledgeable attitude. I love the info videos.

Technical Support:

A+

Which solution did I use previously and why did I switch?

We used paper reports and ticket logs. It was very time consuming. Now NO paper work and it has cut our time in half.

What about the implementation team?

A vendor team set up our system and I am learning to tweak it here and there.

They were very helpful and did everything we ask them to do.

Which other solutions did I evaluate?

Yes my boss looked at a few programs. I do not know which though.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
QuickBase
February 2026
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,192 professionals have used our research since 2012.
PeerSpot user
Director of Computer Services with 51-200 employees
Vendor
Feb 23, 2015
QuickBase is a much better fit for our small business than Salesforce.com ever was

What is most valuable?

Configuration and setup are so much more intuitive and powerful, without the many limitations that come with Salesforce.

How has it helped my organization?

We can now get complex reports natively in QuickBase, whereas with Salesforce we needed to revert to Microsoft Access for many of our reporting needs.

What needs improvement?

Validation rules should get handled at the database level, not the form level. There is too much risk in having integrity issues with the database when records can be updated through importing, the API or in grid edit mode and not need to pass the validations which only work through dynamic form rules. Also, we need more built-in control over cascade deletions of child and grandchild records when a parent record is deleted, and also the ability to prevent parent record deletion when children are related.

For how long have I used the solution?

3 months

What was my experience with deployment of the solution?

QuickBase is too stingy with its application storage.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Customer Service:

Good so far, haven't had to use much.

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

We have been on Salesforce.com for the last 7 years, but it isn't as good a fit for a small business like ours. Too many limitations, too much programming overhead and complexity with Apex, unit tests, etc.

How was the initial setup?

Straightforward

What about the implementation team?

Doing it myself with the help of Data Collaborative. They have been extremely helpful.

Which other solutions did I evaluate?

I systematically looked at over 225 other cloud database and project management platforms before deciding that QuickBase was the best fit for our needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Project Analyst at a logistics company with 1,001-5,000 employees
Real User
Feb 19, 2015
Infinitely flexible, intuitive, and easy to learn

Valuable Features

One of the best things about Quickbase is how flexible it is. For the most part, if you can dream it, you can build it.

Improvements to My Organization

Instead of passing a spreadsheet around by e-mail, Quickbase has allowed us to have a single "source of the truth" that allows us to maintain data integrity without worrying about who has the latest version of which document.

Room for Improvement

Not everything is perfectly intuitive and some features require you to write some code and/or formulas (for example, setting up recurring tasks or appointment, or colorcoding fields based on their values)

Deployment Issues

No

Stability Issues

No

Scalability Issues

No

Customer Service and Technical Support

Customer Service:

Good.

Technical Support:

Good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
AVP - Business Process Manager at a financial services firm with 501-1,000 employees
Vendor
Feb 18, 2015
Easy to use product

Valuable Features:

Project Management tools and tracking

Room for Improvement:

Organizations, and time management for projects.

Use of Solution:

3 years

Deployment Issues:

No technical issues.

Stability Issues:

No issues with stability.

Scalability Issues:

No issues with scalability.

Implementation Team:

In-house

Other Advice:

Great, easy to use product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager of Continuous Improvement with 1,001-5,000 employees
Real User
Feb 10, 2015
QuickBase is very easy to learn and deploy. The platform allows for development of apps within days.

What is most valuable?

Dynamic form rules

Customization of email notifications based on any fired action of a field

How has it helped my organization?

We have migrated various spreadsheets into QuickBase, which has allowed multiple users to work on the same database at the same time and provided us with better tracking.

What needs improvement?

Allow for multiple languages.

There is only the capability of having 1 report per notification. We would like to be able to insert multiple reports into the one email notification to give a better overview.

For how long have I used the solution?

3 Years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

Only issue is a challenge we have with employees resetting their passwords due to forgetting their security questions.

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

Customer service is great on the weekdays, but almost non-existent on the weekends. Our business is a 7 day a week operation, and sometimes support is delayed.

Technical Support:

The level of technical support is high, but sometimes it takes a few iterations to get the answer you need do to canned responses in the beginning.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The initial setup was straightforward, and training the end users was very simple.

What about the implementation team?

We implemented internally, but we leveraged Advantage QuickBase to help train the trainer on QuickBase development.

What was our ROI?

I'm not allowed to discuss the specifics, but the solution has been financially favorable versus other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Quotations with 501-1,000 employees
Vendor
Feb 9, 2015
We previously kept only hard copies of all our quotes, now we can share them digitally, or grant them QB access.

What is most valuable?

Access to Professionals, who are more than happy to help.

How has it helped my organization?

Allows us to keep all our information in one place accessible no matter where we travel to, different locations etc.

What needs improvement?

I have not encountered any areas for improvement, when working with my apps a couple of times I have thought, hmm this could be changed or maybe this would be a good idea, but Intuit has already thought of this. If there is something, that has not been thought of I can submit it to the community and it could possibly be a future enhancement.

For how long have I used the solution?

1 year and 2 months

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

There was one time where Quickbase was down, I called and let them know the issue I was having the let me know that it was not just me that it was affecting all QB users, then provided me with a website where I could view status updates while they were working on it. The issue started around 3:30pm and was up and running by the next business day, when I signed in.

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

102% excellent

Technical Support:

Super awesome

Which solution did I use previously and why did I switch?

We previously kept only hard copies of all our quotes, now we can share them with sales reps digitally, or grant them QB access. In addition with our further expansion into other territories we are able to share information seamlessly.

How was the initial setup?

Easy enough. If I were in a situation where I wasn't as technically inclined, there is a great team ready to help.

What other advice do I have?

Quickbase is a powerhouse, with unlimited possibilities and versatility for use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Account Manager, Small Groups at a insurance company with 51-200 employees
Vendor
Top 20
Feb 6, 2015
Quickbase is an afforable way to solve real issues

Valuable Features:

Quickbase's fast setup and easy user management makes it a very versatile tool across all disciplines.

Improvements to My Organization:

Used it for HRIS, applicant tracking, accounts payable/receiveable, and CRM.

Room for Improvement:

A more robust mobile application.

Use of Solution:

7 years

Deployment Issues:

More advanced features have a steeper learning curve for admins with less technical skill, but that's to be expected.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.