Ubiquiti UniFi Switches Reviews

Name: Ubiquiti UniFi Switches
Brand: Ubiquiti Networks
Rating: 4.1 (52 reviews)

Vendor: Ubiquiti Networks

4.1 out of 5

52 reviews
95% willing to recommend

249 followers

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What is Ubiquiti UniFi Switches?

Ubiquiti UniFi Switches are managed Gigabit switches (Available with 24 or 48 RJ45 Gigabit ports) designed to meet all your network needs while delivering excellent performance. The switches’ excellent network performance is combined with fiber connectivity that includes two SFP ports and the ability to process traffic without putting packet loss at risk.

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Ubiquiti UniFi Switches is the #3 ranked solution in top Ethernet Switches. PeerSpot users give Ubiquiti UniFi Switches an average rating of 8.2 out of 10. Based on the analysis of the 52 most recent Ubiquiti UniFi Switches reviews, the overall sentiment is positive, with a sentiment score of 6.8. Ubiquiti UniFi Switches is most commonly compared to Cisco Ethernet Switches: Ubiquiti UniFi Switches vs Cisco Ethernet Switches. Ubiquiti UniFi Switches is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.

Buyer's Guide

Ubiquiti UniFi Switches

November 2024

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Featured reviews

Geoff Rubin

CEO at Forward Thinking Network Consultancy Ltd

We sell most of the switches for projects that require PoE switches. 95% of the switches we sell are PoE The customers who buy the access points use the standard Ubiquiti management systems because they're freeware tools. We usually get all the requests and materials from the customer, who knows…

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Waqas_Khan

Software Engineer at Usman Engineering Works

Before this particular product, we used TP-Link or D-Link switches. But two years ago, we switched to UniFi. We've been happy with them, even though they're more expensive than Omada switches. The extra price tag is worth it. Cisco is in a league of its own. The thing with Cisco is that it requires a significant time investment for setup and troubleshooting. For large corporations or enterprises with high traffic, you need something as solid as Cisco. But for small to medium-sized enterprises, Ubiquiti is a good option. It can handle that level of traffic. In large enterprises, you have a large IT team, so if something goes wrong, they can deploy multiple people to fix it. But in SMEs, you might only have a few people managing the entire network, with maybe one or two people per site. So, having something that can be managed from one place, where devices can easily be connected and recognized, is very convenient in that kind of environment.

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Alejandro Del Rosal

Business Development Manager at Comunicaciones Reunidas, S.L.

I would not recommend it because Ubiquiti doesn't have enough stock. They're moving their sales through their website, so it seems like they are shifting towards direct selling to end customers. I perceive this strategy as affecting my business. I don't want to work with a brand that makes efforts to take my customers away from me by moving them directly to their own sales channels. I don't think that's a good policy. Since 2019, after COVID, they have become a difficult company to resell for because they lack stock and have a lot of problems with product availability. They sell directly through their website, where anyone can buy their products at fixed prices, probably making it difficult for me to have a good profit margin. Also, their first-level support is lacking. It's hard to reach them for specific problems or to get higher-level support. This is why we are not recommending Ubiquiti right now. Overall, the product is very good. I would rate it a ten out of ten. If we're just talking about the product itself, it's really, really good. But everything else surrounding the product is not good. Reconsidering all the things around the product, I would rate it a six out of ten.

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Ubiquiti UniFi Switches mindshare

As of November 2024, the mindshare of Ubiquiti UniFi Switches in the Ethernet Switches category stands at 6.5%, down from 8.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Ethernet Switches

Key learnings from peers

Last updated Nov 19, 2024

Valuable Features

Ubiquiti UniFi Switches are praised for centralized management via the Cloud Key UniFi controller, user-friendly interfaces, reliability, open technology framework, and competitive pricing. Features like graphical interfaces, plug-and-play capability, easy VLAN setup, port management, and integration with other Ubiquiti devices are highly valued. Users find it scalable, stable, and cost-effective with excellent control and remote management capabilities, making it ideal for small to medium-sized businesses.

"I would recommend Ubiquiti UniFi switches to others, especially for smaller environments."
"One of the most valuable features of Ubiquiti UniFi switches is their graphical interface and plug-and-play capability."
"The product's most valuable features include its robust performance and reliability."

Room for Improvement

Power supply and stability issues hinder Ubiquiti UniFi Switches, requiring improvements. Users face challenges with complex management interfaces and slow consoles. Enhanced technical support and competitive pricing are necessary. Limited security features and frequent firmware updates create inconvenience. Better documentation and easier setup are needed, with improved distribution in regions like India. Enhanced compatibility with diverse devices and advanced network management features would benefit users.

"I would like to see improvements in their PBX-related features. The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem."
"I would like to see improvements in their PBX-related features."
"They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product."

ROI

Ubiquiti UniFi Switches are valued for their one-time investment cost, offering reliable performance and comprehensive analysis tools. Users find its software updates and seamless integration advantageous for enterprise deployment. Although some users have preferences for other brands, they appreciate the ease of deployment and management, especially in comparison to the time-intensive setup of Cisco. They note improved user management and backup capabilities, contributing to a favorable return in areas where size does not determine importance.

Pricing

Ubiquiti UniFi Switches are considered cost-effective without additional licensing costs, offering a simple setup with a one-time purchase. They are generally more affordable compared to high-end brands like Cisco and Aruba, making them suitable for small to medium-sized businesses. While the pricing is competitive, some perceive it as more expensive than TP-Link or D-Link. Users appreciate the lack of ongoing fees, with equipment being a solid investment for those prioritizing cost efficiency over brand prestige.

"The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase."
"Ubiquiti UniFi Switches is one of the most cost-effective solutions in the market"
"Ubiquiti is much more affordable than enterprise brands."

Popular Use Cases

Ubiquiti UniFi Switches are used for local networks, supplying power to access points, VoIP devices, VPN, Wi-Fi support, VLAN creation, and enhancing network availability. Users implement them for office environments, security, small and large installations, LAN extension, logistics scanning, video conferencing, and surveillance. These switches facilitate wireless infrastructure, network management, and client services. They are favored for their price, usability, and integration with Ubiquiti access points and devices.

Service and Support

The technical support for Ubiquiti UniFi Switches varies. Many rely on community forums for assistance due to challenges reaching official support. Some find the support satisfactory, rating it 6-8 out of 10. Delays in responses and limited availability of phone support are noted. Users often find online resources helpful but lack comprehensive guides like those of other companies. Some report successful interactions with support, while others face limitations and seek self-reliant solutions.

Deployment

Users describe Ubiquiti UniFi Switches's initial setup as mostly straightforward, though complexity varies with configuration needs. Installation time ranges from a few minutes to several days, influenced by network size and features like VLANs. Experienced users find it easy, especially if familiar with networking. Despite some bumps, the process benefits from robust community support. Simplified setups are often compared to plug-and-play, requiring minimal staff and offering flexibility with deployment and management.

Scalability

Ubiquiti UniFi Switches provide scalable options suitable for small to medium-sized organizations. They support deployments ranging from a few to hundreds of users. Users report satisfactory performance, especially in environments with fewer than 500 connections. Some highlight limitations with larger enterprise setups and emphasize compatibility with other brands for core network needs. Overall, the switches are considered effective and offer features conducive to expanding network infrastructures.

Stability

Feedback suggests that Ubiquiti UniFi Switches generally exhibit strong stability and reliability. Users commend them for consistent performance without major issues and offer high ratings. Some note challenges related to environmental factors, hardware exchanges, and specific setups exceeding data capacity. A few instances of instability are linked to network environments or extreme conditions. Overall impressions highlight stable functionality, particularly in controlled settings, with occasional concerns addressed effectively through maintenance and updates.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ubiquiti UniFi Switches Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

Retailer

Comms Service Provider

Educational Organization

Government

University

Financial Services Firm

Construction Company

Real Estate/Law Firm

Non Profit

Insurance Company

Healthcare Company

Media Company

Hospitality Company

Energy/Utilities Company

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Consumer Goods Company

Marketing Services Firm

Compare Ubiquiti UniFi Switches with alternative products

Learn more about Ubiquiti UniFi Switches

Ubiquiti UniFi Switches Are:

Easy to deploy
Simple to use
Affordable
Reliable and stable

Ubiquiti UniFi Switches Support These Three Output Modes:

PoE: Uses IEEE 802.3af standard to deliver up to 15.4W.
PoE+: Uses IEEE 802.3at standard to deliver up to 30W.
PoE++: Uses IEEE 802.3bt standard to deliver up to 60W.

Ubiquiti UniFi Switches Support These Three Input Modes:

US-8 (PoE, PoE+)
USW-Flex (PoE, PoE+, PoE++)
USW-Flex Mini (PoE, PoE+)

Ubiquiti UniFi Switches Features:

Scalability
Stability
Reliable hardware
Alarm alerting system
Dual-band
PoE+ flexibility
Fiber connectivity
User-friendly GUI
Mesh networking
Secure management
High speed
Excellent dashboards
Reporting and detailed analytics
Multi-site management
Deep packet inspection

Benefits of Ubiquiti UniFi Switches:

Ubiquiti UniFi Switches are silent because they are designed without a fan.
They help simplify your network infrastructure and cabling.
Ubiquiti UniFi Switches offer 24 to 48 port switch versions to work with.
Ubiquiti UniFi Switches provide redundant power if the internal power supply fails.
Ubiquiti UniFi Switches include the forwarding capacity to simultaneously process traffic on all ports at line rate without any packet loss.
Ubiquiti UniFi Switches are rated as affordable when compared with competitors.
Available with 24 or 48 RJ45 Gigabit ports
Configuration with Ubiquiti UniFi is easy; It's simple to configure or reconfigure an AP or gateway quickly.
By having a mobile app, Unifi makes it easy to check on sites and to configure APs individually if necessary.
With Ubiquiti UniFi Switches, you can operate your IP cameras and phones through a single network cable.

Reviews from Real Users

A PeerSpot user who is a Director of Technical Operations/CTO at a consultancy says "The ability to deploy quickly and then having one central location for all the settings are its most valuable aspects."

"The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable," says Doru I., Senior solutions architect at Aplix Technologies

Murali S., Management Consultant at a consultancy, explains that “For the world where you have to balance traffic and traffic loads and bandwidth, their GUI makes it really easy because the switches, though they are enterprise grade level two or level three switches, the GUI is designed so that it's easy to set up VLANs where you need to control your traffic so that your phones don't break up and get choppy because of other people loading the network down too heavily."

Ubiquiti UniFi Switches was previously known as UniFi Switches.