We hosted our website in the Amazon AWS. This is very easy to use and the user-friendly dashboard.
Network & Server Engineer at a tech vendor with 51-200 employees
We can spin up the server anytime and have root access to it
Pros and Cons
- "We can spin up the server anytime and have root access to it."
- "We can easily upgrade and downgrade the Instance."
- "It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly."
What is our primary use case?
How has it helped my organization?
Amazon AWS has improved our organization. It has all the features which we need. We can spin up the server anytime and have root access to it. We built our website and hosted the Amazon server. We also set up the RDS database, which has the capability to help the MySQL queries. The user interface is very user-friendly, and you can assign Elastic IP anytime. Overall, this is the best IaaS for hosting the website and the database.
What is most valuable?
- Spin up the server when we need it: We can spun up the new server.
- Elastic IP: Sometimes, our website gets hacked with malware and it is easy to change the IP of the Instance.
- Snapshot: We can easily create a snapshot in Amazon AWS, then restore it.
- RDS: Manages all the database queries.
- Instance upgrade and downgrade: We can easily upgrade and downgrade the Instance.
What needs improvement?
Technical support: It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly.
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February 2025
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For how long have I used the solution?
One to three years.
What's my experience with pricing, setup cost, and licensing?
One of the best things in Amazon AWS is you are billed for the service you use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Expert at a financial services firm with 1,001-5,000 employees
Good for Redshift databases, but priced high
Pros and Cons
- "Amazon AWS has a good Redshift database."
- "Amazon AWS is a very poor product for students. Microsoft Azure is a better solution."
What is our primary use case?
I used Amazon AWS for a financial company.
What is most valuable?
Amazon AWS has a good Redshift database.
What needs improvement?
Amazon AWS is a very poor product for students and difficult find out solutions. Microsoft Azure is a better solution.
For how long have I used the solution?
I have used Amazon AWS within the past 12 months.
Which solution did I use previously and why did I switch?
I have used Microsoft Azure.
What about the implementation team?
I have implemented Amazon with the Redshift database for the ETL components.
What's my experience with pricing, setup cost, and licensing?
I find Amazon AWS very expensive compare to Microsoft Azure.
Which other solutions did I evaluate?
I have evaluated Google cloud.
What other advice do I have?
I rate Amazon AWS a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon AWS
February 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Director at a media company with 11-50 employees
Easy to install
Pros and Cons
- "The installation is quite straightforward."
- "We like everything about the solution except for the general price."
What is our primary use case?
As the solution is cloud-based, we always use the latest version.
We use the solution for our web platform business needs.
What needs improvement?
We like everything about the solution except for the general price. Most of Amazon's products are quite expensive.
For how long have I used the solution?
We have been using Amazon AWS for five years.
How was the initial setup?
The installation is quite straightforward.
What about the implementation team?
We only need a single administrator for the implementation.
What's my experience with pricing, setup cost, and licensing?
We are not happy with the general price and find most of Amazon's products to be quite expensive.
What other advice do I have?
There are 50 users making use of the solution in our organization.
I would recommend the solution to others.
I rate Amazon AWS as an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Delivery Manager / Architect at a tech services company with 201-500 employees
A cloud computing solution with great elasticity
Pros and Cons
- "The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us."
- "AWS support could be better."
What is our primary use case?
We're using several Amazon products. We use Amazon AWS Compute Service, AWS Elastic Load Balancing, and a huge private VPN or a virtual private network are created out of it. We also use an API Gateway. There are several products and several services that AWS provides, and we're using them.
What is most valuable?
The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us.
What needs improvement?
AWS support could be better.
For how long have I used the solution?
I have been using Amazon AWS for many years.
How are customer service and technical support?
AWS support could be better. It could be faster and straightforward.
How was the initial setup?
There's no initial setup or installation. It's all configuration.
What's my experience with pricing, setup cost, and licensing?
A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis.
Which other solutions did I evaluate?
We did evaluate a couple of other products like Google Cloud and RTCloud, but our customers decided to go with AWS.
What other advice do I have?
I would recommend this cloud solution to new customers.
On a scale from one to ten, I would give Amazon AWS an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at a comms service provider with 5,001-10,000 employees
Useful trusted advisor tool, well-written documentation, but technical support could be faster
Pros and Cons
- "I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
- "The technical support can take longer than expected sometimes. They could improve on this."
What is our primary use case?
We are using this solution for internet applications.
What is most valuable?
I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications. Additionally, the portal for management has clear well-written documentation.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
We have not had any major issue with stability, it is quite stable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
The technical support can take longer than expected sometimes. They could improve on this.
How was the initial setup?
The initial installation was easy.
What about the implementation team?
We did the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair compared to competitors.
What other advice do I have?
I would recommend this solution to others.
I rate Amazon AWS a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Staff Manager at a hospitality company with 51-200 employees
Very reliable, fast to implement, and easy to scale based on the needs
Pros and Cons
- "The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement."
- "Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."
What is our primary use case?
We used it for hosting our ERP and databases and the applications that we develop for working with our customers. We are using a lot of Amazon AWS services. It is a mixed environment, and we have a lot of components.
What is most valuable?
The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement.
What needs improvement?
Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. It is very easy to scale if you need more resources. We have around 150 users of this solution in our company.
How are customer service and technical support?
They need to be faster.
How was the initial setup?
It was very easy and fast.
What other advice do I have?
I would rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a consultancy with 11-50 employees
Easy to use, stable, and scalable with a lot of services and integrations
Pros and Cons
- "It is very easy to set up. It is also easy to use. It has a lot of services and integrations. We've been able to integrate whatever we need until now."
- "Its subscription model or pricing model is too complex, which should be improved."
What is most valuable?
It is very easy to set up. It is also easy to use.
It has a lot of services and integrations. We've been able to integrate whatever we need until now.
What needs improvement?
Its subscription model or pricing model is too complex, which should be improved.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is stable. We have not seen any issues so far.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
We have interacted with them. They are good, and we've not had any issues with them.
How was the initial setup?
It is very easy to set up.
What's my experience with pricing, setup cost, and licensing?
Its pricing model is too complex.
What other advice do I have?
I would advise others to do a test before going ahead and buying it. They should look at other cloud options as well. If you are going to use mostly Microsoft products, then go with Azure. For non-Microsoft products, go with AWS.
I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior TV and Media Consultant at Ericsson
A cheap alternative to having to build your own labs. Needs more transparency on what is persistent towards novice users.
Pros and Cons
- "For testing, it is a cheap alternative to having to build your own labs."
- "Provisioning and resource administration include billing dashboards, which are very extensive."
- "In some areas, more transparency on what is persistent towards novice users."
What is our primary use case?
Web server hosting of a simple LAMP setup using Linux, Apache, and MySQL. Quick, cheap proof of concept solutions.
How has it helped my organization?
No need for an on-premise infrastructure. It provides immediate access to vast resources at a relatively low cost and allows for setting up cheap PoCs.
What is most valuable?
For testing, it is a cheap alternative to having to build your own labs. Provisioning and resource administration include billing dashboards, which are very extensive.
What needs improvement?
Not enough experience to really comment on this.
In some areas, more transparency on what is persistent towards novice users.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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