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PeerSpot user
Vendor Management | Business Development at a tech services company with 11-50 employees
Real User
Optimizes our customer's TCO, They can scale up and out at any time.
Pros and Cons
  • "Their technical support is really good. I am very satisfied."
  • "There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."

What is our primary use case?

I use this product for hosting business applications like SAP on the AWS infrastructure. We have some new customers in Egypt and out of Egypt. This solution is magnificent. 

How has it helped my organization?

In our company, Amazon provides us with a lot of help like training for our staff. They always support us with any service or any solution. The security updates is perfect. and also supports for customers.

What is most valuable?

There are many benefits to AWS. For our customers, it optimizes their TCO. In terms of  computing, they can scale up and out. 

What needs improvement?

There's not specific things for improvement but that being said, they can improve the overall process and features of the product and to enhancement the stability.

Buyer's Guide
Amazon AWS
January 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable enough. In terms of actual numbers, it's 99.99% stable.

What do I think about the scalability of the solution?

Scalability is really perfect. I can make any scale anytime, whether I scale out or scale up.

How are customer service and support?

Their technical support is really good. I am very satisfied.

Which solution did I use previously and why did I switch?

Amazon is the leader in the public cloud categories, it has the largest market shares. I ask our customers why they're not using it. 

What other advice do I have?

I would rate this solution a 9.5 out of ten. It's the leader in the public cloud and a leader in the market. 

I would recommend it to any customer using another solution. I would offer it as an alternative to another similar solution like IBM, Google and Azure.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user557982 - PeerSpot reviewer
COO - Chief Operating Officer
Vendor
The elastic feature allows us to not worry about rising or declining demand.

What is most valuable?

Our system is conceptually very simple. We organized the network to grow. The most valuable resource is the elastic feature which allows us to not worry about rising or declining demand.

How has it helped my organization?

We never assumed we would implement our system outside the cloud. AWS has several features available that we still have to try. The improvement is going to be done step by step, including each feature, one at a time.

What needs improvement?

AWS is in the right measure for now.

However, I was a bit disappointed with the AWS representative for Brazil. I invited him to talk about some strategic agreement to improve the cloud environment in my other work.

I was thinking of taking AWS to the top of the rankings in the Masters program. He dismissed the invitation and told me that AWS was undergoing restructuring and maybe he could talk to me sometime in the future. This happened almost a year ago.

For how long have I used the solution?

Amazon and KickSIM made an agreement, so the startup could use the AWS cloud for a year, up to 3/2015. After that, KickSIM also experienced use of three additional cloud environments and then came back to AWS in January, 2017.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

All our needs were met by researching the documentation. AWS offers stable resources and abundant documentation. There is no reason to use the technical support frequently.

Which solution did I use previously and why did I switch?

We did not switch yet. We maintain some minor operations on two other clouds.

How was the initial setup?

The setup was straightforward and the infrastructure is running well.

What's my experience with pricing, setup cost, and licensing?

The way AWS assigns prices is fully understandable and very transparent. Users are free to choose exactly what they need. They receive accordingly and there is no pain at devolution. It is all done by themselves.

Which other solutions did I evaluate?

We did not evaluate any alternative solutions.

What other advice do I have?

Using this product has encouraged me to broaden my knowledge of the products offered by AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user702306 - PeerSpot reviewer
it_user702306Works at a tech company with 51-200 employees
Real User

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Buyer's Guide
Amazon AWS
January 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
it_user234747 - PeerSpot reviewer
Practice Manager - Cloud, Automation & DevOps at a tech services company with 501-1,000 employees
Real User
It has a massive library of services for you to use in developing cloud-based solutions.

Originally posted at https://vcdx133.com/2015/06/12/tech101-amazon-web-services

As part of my NPX preparation (AWS Certified Solutions Architect – Professional is one of the recommended qualifications) and my RapidMatter GitHub project (will run from AWS), I have been delving into the world of Amazon Web Services. One statement: “Wow!” I can see why they are the world leader in Public Cloud services.

Here is the cool thing, as an Enterprise/Cloud Architect you have a MASSIVE library of services (40+ at time of writing) that you can use to develop Cloud-based solutions for your customers. As you read through the list below, you will see the fundamental building blocks for every solution. By having this service matrix, you do not have to reinvent the wheel; it already exists and is ready to go. Thus, you can focus on making sure your customer requirements are being met with elegant and innovative designs.

Getting Started (takes 5 minutes)

  1. You have a PC with a responsive and usable Internet connection
  2. Create an AWS account
  3. Provide a valid Credit Card
  4. Provide a valid phone number that must be verified
  5. Start using AWS immediately – there is a free tier (1 year trial period) for some services in some regions (micro instances)
  6. The UI is very intuitive and easy to use
  7. WARNING: You can spin-up most of the service catalogue. Do not forget and leave them running, your credit card will be charged

Core Services of AWS

  • EC2 – Elastic Cloud Compute – Virtual Machines you can provision (Instances) from a massive library of templates (AMI – Amazon Machine Images free and paid from the AWS Community/Marketplace) no
  • EBS – Elastic Block Store – Persistent Virtual Disks for your VMs (Instances)
  • S3 – Simple Storage Service – Scalable, Object-based Storage in the Cloud
  • Glacier – Archive Storage in the Cloud

Under The Hood: AWS uses a heavily customised version of Xen as its hypervisor.

Pricing Models

  • On-Demand – Pay-as-you-go
  • Reserved Instances – Pay up front
  • Spot Requests – Bid for excess AWS resources against other AWS users

Compute

  • EC2 Container Service – Run and Manage Docker Containers
  • Lambda – Run Code in Response to Events

Storage & Content Delivery

  • Storage Gateway – Integrates On-Premises IT Environments with Cloud Storage
  • Elastic File System – Fully Managed File System for EC2

Edge Services (to be close to all of your customers around the world)

  • Route53 – Scalable DNS and Domain Name Registration
  • CloudFront – Global Content Delivery Network – Caches static content regionally

Simple Micro-services that just work

  • SQS – Simple Message Queue Service
  • SES – Simple Email Service
  • SWF – Simple Workflow Service
  • AppStream – Low Latency Application Streaming
  • Elastic Transcoder – Easy-to-use Scalable Media Transcoding
  • CloudSearch – Managed Search Service

Databases

  • RDS – Relational Database Service – MySQL, Oracle, SQL Server & Amazon Aurora
  • DynamoDB – Predictable and Scalable NoSQL Data Store
  • ElastiCache – In-Memory Cache
  • Redshift – Managed Petabyte-Scale Data Warehouse Service

Networking

  • VPC – Virtual Private Cloud – Isolated Cloud Resources
  • Direct Connect – Dedicated Network Connection to AWS

Administration & Security

  • Directory Service – Managed Directory Services in the cloud
  • Identity & Access Management – Access Control and Key Management
  • Trusted Advisor – AWS Cloud Optimisation Expert
  • CloudTrail – User Activity and Change Tracking
  • Config – Resource Configurations and Inventory
  • CloudWatch – Resource and Application Monitoring

Deployment & Management

  • CloudFormation – Templated AWS Resource Creation (for Sysadmins)
  • Elastic Beanstalk – AWS Application Container (for Developers)
  • OpsWorks – DevOps Application Management Service
  • CodeDeploy – Automated Deployments

Analytics

  • EMR – Managed Hadoop Framework
  • Kinesis – Real-time Processing of Streaming Big Data
  • Data Pipeline – Orchestration for Data-Driven Workflows
  • Machine Learning – Build Smart Applications Quickly and Easily

Mobile Services

  • Cognito – User Identity and App Data Synchronisation
  • Mobile Analytics – Understand App Usage Data at Scale
  • SNS – Simple Notification Service – Push Notification Service

Enterprise Applications

  • WorkSpaces – Desktops in the Cloud (VDI)
  • WorkDocs – Secure Enterprise Storage and Sharing
  • WorkMail – Secure Email and Calendaring Service

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
oeco710 - PeerSpot reviewer
Site Reliability Engineer at a tech services company with 1,001-5,000 employees
Consultant
Its features are a great complement to the basic infrastructure of any company
Pros and Cons
  • "I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
  • "A person with no AWS experience might find it overwhelming at first."

What is our primary use case?

I'm currently using AWS to create two environments with the EC2 instance. I have one environment for staging and developing processes and another environment for production.

What is most valuable?

I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important.

For how long have I used the solution?

I've used AWS for around two years.

What do I think about the stability of the solution?

AWS is reliable. I've seen around 10 issues in the whole time I've been using it, so I think that is highly stable.

What do I think about the scalability of the solution?

AWS is a cloud platform, so it's inherently scalable.

How are customer service and support?

The cloud platform can have problems, but AWS has a good SLA. If a region has problems, Amazon will fix the issue, so the customer never knows. 

How was the initial setup?

Deploying AWS is complex in the beginning. It becomes more intuitive once you have a solid grasp of the fundamentals. However, a person with no AWS experience might find it overwhelming at first. Total deployment took around two weeks.

What other advice do I have?

I rate AWS nine out of 10. It's a complete solution. If Amazon added any more features, that would just be a pleasant surprise for me because AWS perfectly fits the needs of my current job.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech
Real User
Intuitive, reliable, and easy and quick to deploy
Pros and Cons
  • "It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways."
  • "Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."

What is most valuable?

It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways.

It is relatively secure and definitely reliable for uptime.

What needs improvement?

Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS.

Amazon is not at all a partner-friendly company. Support from Amazon is not at all good as a partner.

For how long have I used the solution?

We are a technology consulting and managed services company. For our customers, we've been designing solutions on Amazon Cloud for almost seven years.

What do I think about the stability of the solution?

It has been stable so far.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

Support from Amazon is not at all good as a partner. We wouldn't lose sleep by not working with them as a partner, but we would continue to work on that technology. It is not at all a partner-friendly company.

How was the initial setup?

It is easy to deploy. You can quickly deploy and set it up.

What other advice do I have?

Considering the product, support, service, and maturity, I would rate Amazon AWS an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1406874 - PeerSpot reviewer
Consultant at a educational organization with 11-50 employees
Real User
Great performance, perfect for scaling, and offers good integration capabilities
Pros and Cons
  • "The solution offers easy provisioning and scaling on the fly."
  • "Identity and access management on AWS could be straightforward."

What is our primary use case?

I primarily use it as a cloud-based platform that's easy to scale. 

What is most valuable?

The solution offers easy provisioning and scaling on the fly.

The performance is great.

Everything is very clear and there are no complex procedures to follow. it's a very easy-to-use solution. 

The integration is very good. Integrating anything with it is easy to do. 

What needs improvement?

In IBM we have IM, identity access management. For all the solutions in AWS, identity access is not quite so straightforward. Identity and access management on AWS could be made to be much more straightforward. That is something that they could work on. If they could work on that and use it for load balancing, that would be ideal.

For how long have I used the solution?

I've been using the solution for a year and a half or so.

What do I think about the stability of the solution?

The solution performance well. The stability is very good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is excellent. Whatever your needs are, if you need to grow, Amazon can handle it. 

We have 20 people working with the product currently.

How are customer service and technical support?

I've never gotten to the point where I needed to reach out to technical support. I cannot speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

We also use IBM. 

How was the initial setup?

It's a cloud-based service. It's easy to set everything up. 

What's my experience with pricing, setup cost, and licensing?

With the enterprise product, you have to pay for a license, however, if you are using the open-source version, you don't pay to license it.

Which other solutions did I evaluate?

We did not evaluate any other products before choosing AWS. 

What other advice do I have?

As a cloud-based solution, we're using the latest version at all times. It's consistently updated.

I'd rate the solution at an eight out of ten.

I would 100% recommend this product to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DevOps Engineer at Apptegy
Real User
Good backup of CRM data of SalesForce
Pros and Cons
    • "As far as the automation is concerned, the backups should be scaled."

    What is our primary use case?

    I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce. For the moment, we have not made use of it for the restoration of any routes or data that is involved. 

    What needs improvement?

    The solution should me made friendlier to use. 

    As far as the automation is concerned, the backups should be scaled. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Amazon is higher than that of SalesForce. We thought that things would be cheaper when it comes to Mexico and that a connection would be made between the facilities and SalesForce. 

    What other advice do I have?

    I rate Amazon AWS as a nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Devops engineer with 1-10 employees
    Real User
    Easy to use, flexible, stable, and has good IAM functionality
    Pros and Cons
    • "I like that is very easy to use and that it's flexible."
    • "The price needs improvement."

    What is our primary use case?

    We use this solution for the EC2, and IAM Management, and Lambda. I am using this solution to gain more knowledge, to educate myself.

    What is most valuable?

    I like that is very easy to use and that it's flexible.

    What needs improvement?

    The price needs improvement.

    For how long have I used the solution?

    I have been using this solution for one month.

    We are using the latest version.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    It's a scalable product. I am the only user of this solution.

    We plan to continue using this solution.

    How are customer service and technical support?

    I am a beginner, I am satisfied with the support.

    Which solution did I use previously and why did I switch?

    I did not use any other solution.

    How was the initial setup?

    There is no installation, it's a cloud solution.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive.

    It should be cheaper.

    What other advice do I have?

    I would recommend this solution to others who are interested in using it.

    I would rate Amazon AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.