I'm currently using AWS to create two environments with the EC2 instance. I have one environment for staging and developing processes and another environment for production.
Site Reliability Engineer at a tech services company with 1,001-5,000 employees
Its features are a great complement to the basic infrastructure of any company
Pros and Cons
- "I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
- "A person with no AWS experience might find it overwhelming at first."
What is our primary use case?
What is most valuable?
I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important.
For how long have I used the solution?
I've used AWS for around two years.
What do I think about the stability of the solution?
AWS is reliable. I've seen around 10 issues in the whole time I've been using it, so I think that is highly stable.
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What do I think about the scalability of the solution?
AWS is a cloud platform, so it's inherently scalable.
How are customer service and support?
The cloud platform can have problems, but AWS has a good SLA. If a region has problems, Amazon will fix the issue, so the customer never knows.
How was the initial setup?
Deploying AWS is complex in the beginning. It becomes more intuitive once you have a solid grasp of the fundamentals. However, a person with no AWS experience might find it overwhelming at first. Total deployment took around two weeks.
What other advice do I have?
I rate AWS nine out of 10. It's a complete solution. If Amazon added any more features, that would just be a pleasant surprise for me because AWS perfectly fits the needs of my current job.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Founder & Solution Architect at Fluidech
Intuitive, reliable, and easy and quick to deploy
Pros and Cons
- "It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways."
- "Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."
What is most valuable?
It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways.
It is relatively secure and definitely reliable for uptime.
What needs improvement?
Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS.
Amazon is not at all a partner-friendly company. Support from Amazon is not at all good as a partner.
For how long have I used the solution?
We are a technology consulting and managed services company. For our customers, we've been designing solutions on Amazon Cloud for almost seven years.
What do I think about the stability of the solution?
It has been stable so far.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
Support from Amazon is not at all good as a partner. We wouldn't lose sleep by not working with them as a partner, but we would continue to work on that technology. It is not at all a partner-friendly company.
How was the initial setup?
It is easy to deploy. You can quickly deploy and set it up.
What other advice do I have?
Considering the product, support, service, and maturity, I would rate Amazon AWS an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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March 2025

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Consultant at a educational organization with 11-50 employees
Great performance, perfect for scaling, and offers good integration capabilities
Pros and Cons
- "The solution offers easy provisioning and scaling on the fly."
- "Identity and access management on AWS could be straightforward."
What is our primary use case?
I primarily use it as a cloud-based platform that's easy to scale.
What is most valuable?
The solution offers easy provisioning and scaling on the fly.
The performance is great.
Everything is very clear and there are no complex procedures to follow. it's a very easy-to-use solution.
The integration is very good. Integrating anything with it is easy to do.
What needs improvement?
In IBM we have IM, identity access management. For all the solutions in AWS, identity access is not quite so straightforward. Identity and access management on AWS could be made to be much more straightforward. That is something that they could work on. If they could work on that and use it for load balancing, that would be ideal.
For how long have I used the solution?
I've been using the solution for a year and a half or so.
What do I think about the stability of the solution?
The solution performance well. The stability is very good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is excellent. Whatever your needs are, if you need to grow, Amazon can handle it.
We have 20 people working with the product currently.
How are customer service and technical support?
I've never gotten to the point where I needed to reach out to technical support. I cannot speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
We also use IBM.
How was the initial setup?
It's a cloud-based service. It's easy to set everything up.
What's my experience with pricing, setup cost, and licensing?
With the enterprise product, you have to pay for a license, however, if you are using the open-source version, you don't pay to license it.
Which other solutions did I evaluate?
We did not evaluate any other products before choosing AWS.
What other advice do I have?
As a cloud-based solution, we're using the latest version at all times. It's consistently updated.
I'd rate the solution at an eight out of ten.
I would 100% recommend this product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at Apptegy
Good backup of CRM data of SalesForce
Pros and Cons
- "As far as the automation is concerned, the backups should be scaled."
What is our primary use case?
I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce. For the moment, we have not made use of it for the restoration of any routes or data that is involved.
What needs improvement?
The solution should me made friendlier to use.
As far as the automation is concerned, the backups should be scaled.
What's my experience with pricing, setup cost, and licensing?
The pricing of Amazon is higher than that of SalesForce. We thought that things would be cheaper when it comes to Mexico and that a connection would be made between the facilities and SalesForce.
What other advice do I have?
I rate Amazon AWS as a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Devops engineer with 1-10 employees
Easy to use, flexible, stable, and has good IAM functionality
Pros and Cons
- "I like that is very easy to use and that it's flexible."
- "The price needs improvement."
What is our primary use case?
We use this solution for the EC2, and IAM Management, and Lambda. I am using this solution to gain more knowledge, to educate myself.
What is most valuable?
I like that is very easy to use and that it's flexible.
What needs improvement?
The price needs improvement.
For how long have I used the solution?
I have been using this solution for one month.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's a scalable product. I am the only user of this solution.
We plan to continue using this solution.
How are customer service and technical support?
I am a beginner, I am satisfied with the support.
Which solution did I use previously and why did I switch?
I did not use any other solution.
How was the initial setup?
There is no installation, it's a cloud solution.
What's my experience with pricing, setup cost, and licensing?
It's expensive.
It should be cheaper.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Field Application Engineer at a tech vendor with 1,001-5,000 employees
A perfect solution with good features, security, integration, and support
Pros and Cons
- "They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world. It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot."
- "They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region."
What is our primary use case?
We run everything on AWS. You can run anything on this, such as web servers, application servers, and containers as a service.
What is most valuable?
They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world.
It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot.
What needs improvement?
They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region.
For how long have I used the solution?
I have been using this solution for three to four months.
What do I think about the stability of the solution?
It is very stable. They keep on improving it continuously.
What do I think about the scalability of the solution?
It is scalable. A lot of people are using it, especially DevOps.
How are customer service and technical support?
Their support is pretty fast and good. They provide worldwide support, and everything is taken care of.
How was the initial setup?
It is straightforward. You have all the documentation, so it is pretty good. For its deployment, two or three people should be more than enough.
What other advice do I have?
Everything is good in this solution. They are number one, and they have done everything. The number of services is very huge, and they have taken care of everything. We plan to keep using this solution.
I would rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 11-50 employees
Good vehicle to start a small business, it is stable, and it has an easy-to-use dashboard
Pros and Cons
- "I like the flexibility of this solution."
- "I would appreciate more direct support from AWS."
What is our primary use case?
I have my own company, so I am not personally working with it. Rather, my team is working with this solution.
What is most valuable?
My experience with AWS has been good. AWS is a good vehicle to get your business started without too much of an upfront investment.
I like the flexibility of this solution. It's quick ramp up, ramp down, being able to provide the resources at a click of a button.
If you wanted to try a new solution or try it out for a Proof of Concept then provisioning the EC2 and the S3 buckets is very quick.
In addition to that, the sums of scaling operations.
The dashboard is very easy to use.
Its real-time support is pretty good.
What needs improvement?
I would appreciate more direct support from AWS. I have some good personal contacts with AWS and through that, I am able to get some help. But, on a professional level with a small to medium-sized enterprise that needs any direct support from AWS, it is not supported. It is typically a part of the business model. They encourage you to go through one of their Implementation partners.
For how long have I used the solution?
I have been using Amazon AWS for two and a half years.
What do I think about the stability of the solution?
The overall stability of the product is good.
How are customer service and technical support?
We have not used the technical support from AWS, because we are a company without a partnership. We contact their implementation partners for support. We also work closely with our client's implementation partners who have been fairly helpful. They have been able to deliver.
The technical support from AWS has not been very forthcoming. It is very difficult to get.
Which solution did I use previously and why did I switch?
We also use Lambda functions, such as trolling, multi-threaded, and compute as a service model. That is very interesting.
We liked it very much, and we use it for some of our clients.
What's my experience with pricing, setup cost, and licensing?
Pricing is reasonable, but as your usage goes up, AWS has a provision for businesses, and there's an option of locking it for three years.
I think that they also give discounts. Although, as your scale of operation goes up, I think the price probably becomes too high.
As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS.
They feel this way only once the scale of operation goes beyond a critical mass or critical threshold. It becomes a completely managed service beyond a point, and then it no longer remains cost-effective. Our usage goes up as well as the monthly recurring costs.
So the price is something they should definitely look at. They should look at some kind of cost or price optimization, as the scale grows up large, the more the economies of scale keep in. They should try to become more competitive.
What other advice do I have?
Overall, I am very happy in the technicality area.
I would rate Amazon AWS a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analyst at 1980
This solution features ease of use and market adaptability
Pros and Cons
- "This solution features ease of use and market adaptability."
- "The cutting-edge design is valuable."
- "The use of this tool should be extended to Google and Apple operating systems."
What is our primary use case?
This tool is indispensable, and must be taken into account when designing. It is the best platform on the market today.
How has it helped my organization?
Our organization has benefited tremendously with Amazon AWS since its implementation as we race to find new digital marketing strategies.
What is most valuable?
- Cutting-edge design
- Ease of use
- Market adaptability
- Accessibility
- Creator guarantee
What needs improvement?
In the next editions, the use of this tool should be extended to Google and Apple operating systems.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Trends are stable in Amazon AWS.
What do I think about the scalability of the solution?
No specifics relating to scalability can be given.
Which solution did I use previously and why did I switch?
I have never used a tool like this, and since its implementation I have seen great results.
What was our ROI?
The return on investment is positive in terms of short-term results.
What's my experience with pricing, setup cost, and licensing?
Before choosing you can read other opinions and opt for the best tool that has aesthetic value and focus that is on par with Amazon AWS.
Which other solutions did I evaluate?
I was evaluating other avant-garde options but none were better than Amazon AWS.
What other advice do I have?
It is a platform of high quality and commercial versatility. It is of the best that exist in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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