No more typing reviews! Try our Samantha, our new voice AI agent.
Senior consultant at NTT Security
Real User
Feb 13, 2021
A well-built and logical ecosystem that is robust, secure, and scalable
Pros and Cons
  • "Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
  • "Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement."

What is most valuable?

Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable.

What needs improvement?

Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

It has good stability. In six years of working with Amazon AWS, I had only two major incidents, which are very few.

Buyer's Guide
Amazon AWS
June 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is very scalable. Our clients are enterprise businesses. There are some customers who put only a part of their business on Amazon AWS, and there are some customers who put everything on Amazon AWS. In some cases, a few applications are going to the cloud, whereas in other cases, everything is going to the cloud, and the migration is huge.

How are customer service and support?

Their technical support is good.

How was the initial setup?

Its initial setup is straightforward. You just need to create an account.

What other advice do I have?

I would recommend this solution. It is a cloud leader, and it is a safe bet. 

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company with 11-50 employees
Real User
Feb 12, 2021
Scalable, easy to set up and very easy to use
Pros and Cons
  • "The product is highly scalable."
  • "The ease of use is the solution's most valuable aspect for us at this point."
  • "The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive."
  • "When the solution faces downtime, it can be for hours or half a day."

What is most valuable?

The ease of use is the solution's most valuable aspect for us at this point.

You can manage everything from the console, which is very convenient. 

The high level of technology of the database services being served to the customers is impressive. 

The security is excellent. We feel very protected by the solution.

The solution is very easy to set up.

The product is highly scalable.

There is very good documentation available to users for troubleshooting, et cetera.

What needs improvement?

From a technology standpoint, the solution is almost perfect. We don't feel that anything is lacking in that sense.

The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive. Other cloud competitors are less costly. From our country's point of view, I would say that it needs to be cheaper.

When the solution faces downtime, it can be for hours or half a day. This is far too long.

For how long have I used the solution?

I would say that I started using AWS around 2017.

What do I think about the stability of the solution?

The solution is stable. That said, there are some instances that some of the services in some of the regions might go down. The downtime sometimes will last longer than you expected. We expect that occasionally the downtime maybe a few minutes or half an hour. That's not always the case. Sometimes it can be hours. Sometimes it can even be half a day. For us, the downtime is a problem. 

What do I think about the scalability of the solution?

The solution is highly scalable. You can create thousands of servers in minutes or something like that, so it's very scalable. If a company needs to expand, it can do so with ease using this solution.

The types of businesses we typically deal with are rather small. 

How are customer service and technical support?

I haven't used technical support. I haven't yet had a need to. Therefore, I can't discuss anything in regards to their helpfulness or knowledgeability. That speaks to how good their product has been overall.

That said, if you run into problems, most of the issues that you are having in terms of technical difficulties can be solved within the documentation.

How was the initial setup?

The solution is very easy to install. If you start short-term with the database services, and if you then get the Web Services, it's very easy. A company shouldn't have any trouble setting everything up. It's not complex.

I tend to manage the solution for my clients once it is installed.

What's my experience with pricing, setup cost, and licensing?

Due to currency fluctuations in Turkey, we find the product to be on the more expensive side. There are other, cheaper options on the market.

What other advice do I have?

I'm a consultant. If the customer wants an AWS solution or AWS consultancy, I give these services to them. If they want some local provider, I also work with them.

We are using the latest version of the solution.

Most of my clients don't know the technology and don't want to get into deep technical knowledge in terms of the solution itself. They don't want to manage AWS. They just want to let someone manage their infrastructure and AWS services for them. There aren't too many large companies dealing with AWS on a massive scale in Turkey. I don't really deal with larger entities anyway.

So long as an organization's focus is not on pricing, I would recommend the solution.

In general, I would rate the solution at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Amazon AWS
June 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.
reviewer1462632 - PeerSpot reviewer
IT Project Manager / Manager / Consultant at a tech services company with 11-50 employees
Real User
Feb 4, 2021
Reliable, scalable, and simple installation
Pros and Cons
  • "We found the solution to be reliable."
  • "We use the solution only internally as a private cloud to store our files, our projects, and to keep our servers running."
  • "The customization could be improved."

What is our primary use case?

We use the solution only internally as a private cloud to store our files, our projects, and to keep our servers running.

What needs improvement?

The customization could be improved. 

What do I think about the stability of the solution?

We found the solution to be reliable.

What do I think about the scalability of the solution?

In my experience the scalability is good. We have six people using the solution in my organization.

How are customer service and technical support?

We never had to use the support but I have heard the support was good.

How was the initial setup?

The installation was simple because we already have set it up before, it was very quick.

What about the implementation team?

We did the deployment ourselves. Since we only use the solution for our internal files it allowed us to do the deployment in just one day. 

What's my experience with pricing, setup cost, and licensing?

The price could be better.

What other advice do I have?

I rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1470375 - PeerSpot reviewer
Senior Field Application Engineer at a tech vendor with 1,001-5,000 employees
Real User
Feb 3, 2021
A perfect solution with good features, security, integration, and support
Pros and Cons
  • "They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world. It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot."
  • "Everything is good in this solution."
  • "They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region."

What is our primary use case?

We run everything on AWS. You can run anything on this, such as web servers, application servers, and containers as a service. 

What is most valuable?

They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world.

It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot.

What needs improvement?

They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region.

For how long have I used the solution?

I have been using this solution for three to four months.

What do I think about the stability of the solution?

It is very stable. They keep on improving it continuously.

What do I think about the scalability of the solution?

It is scalable. A lot of people are using it, especially DevOps.

How are customer service and technical support?

Their support is pretty fast and good. They provide worldwide support, and everything is taken care of.

How was the initial setup?

It is straightforward. You have all the documentation, so it is pretty good. For its deployment, two or three people should be more than enough.

What other advice do I have?

Everything is good in this solution. They are number one, and they have done everything. The number of services is very huge, and they have taken care of everything. We plan to keep using this solution.

I would rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1458948 - PeerSpot reviewer
Scrum Master | Project Manager | SW Developer at Mobi7
Real User
Feb 2, 2021
Good availability and reliability, with a user-friendly set of tools
Pros and Cons
  • "The most valuable feature is the availability, as we work in different availability zones."
  • "At times we find ourselves a little trapped, with the lack of customization, for what we need."

What is our primary use case?

I am a software developer and I have experience with several languages and technology stacks. Amazon AWS is one of the technologies that I work with. It's integrated with the solution that we have. It's a continuous integration and deployment pipeline.

What is most valuable?

The most valuable feature is the availability, as we work in different availability zones.

It has been easy to use, and the tools included are quite friendly.

The reliability and ease of use are the benefits.

What needs improvement?

At times we find ourselves a little trapped, with the lack of customization, for what we need. That doesn't mean that the tool is lacking it means that we are trying to be more creative than the tool and the rest of the market. In cases like this, it is we who need to revise our plans.

For how long have I used the solution?

I have been working with Amazon AWS for one year.

What do I think about the stability of the solution?

We are pretty happy with the stability.

The only issue that we have encountered is when Amazon had problems with one of their availability zones that impacted half of the world. We found that we were impacted as well, but it wasn't that difficult for us because we already had a solution with multiple zones. We had a minimal outage, as we were swapping from one server to another. It took less than ten minutes for us, so we were pretty pleased.

What do I think about the scalability of the solution?

It's a scalable solution.

We have both options of vertical and horizontal scalability. Everything that we have needed so far has worked well. We have no complaints.

We are in the process of scaling up. We have an IoT solution and if we translate that to endpoints and devices that are monitored, we would have 70,000 devices, and counting, in the field. In terms of clients, there are 300 to 400, each of them with their own users.

How are customer service and technical support?

We have contacted technical support and because we are just a small client, rather than a partner, it can take 30 minutes to get a solution. We have not had to use it much to this point, so this may not be a fair evaluation.

Which solution did I use previously and why did I switch?

This solution was already in place when I started with the company. AWS was in-place and they have never switched to anything else.

How was the initial setup?

Our build, or deployment, is dependent on the application, but the pipeline for submitting a new commit and making it a hot deploy would take from five to twenty minutes, depending on the solution.

What's my experience with pricing, setup cost, and licensing?

For our infrastructure, the cost is approximately $25 per device, and you have to include the other tools that we have in the cloud, for a total of approximately $200,000 per year. Our tools included several databases and Kubernetes. If the price was a little bit cheaper, I would consider this solution to be a ten out of ten.

What other advice do I have?

I'm not very experienced in the solution yet. I don't have a clear view of all that is offered, but with the experience that I do have, I'm pretty happy with the features and it is difficult for me to find where they are lacking.

Currently, I am switching to Redshift, which is one of their solutions that is already deployed. I can't say that I'm missing anything from their roadmap, so far.

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer932685 - PeerSpot reviewer
VP at a computer software company with 201-500 employees
Real User
Jan 30, 2021
Good support, stable, and easy to scale according to our clients' needs
Pros and Cons
  • "The most valuable feature is scalability, as it is very easy to scale."
  • "In summary, this is definitely a product that I recommend because it's stable and the capabilities and features are better than some of the competitors."
  • "It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients."

What is our primary use case?

We are a software company and we use Amazon AWS as part of the solutions that we provide to our clients. The primary use case is an internet banking system. It is used in mobile banking, digital internet banking, and corporate banking.

What is most valuable?

The most valuable feature is scalability, as it is very easy to scale.

What needs improvement?

One of the things we are concerned about is the amount of memory because when we deploy the products, we have to make sure that the client has sufficient resources.

It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients. I believe that they have a lot of information available, so maybe they can have better analytic reporting.

For how long have I used the solution?

We have been using Amazon AWS for approximately five years.

What do I think about the stability of the solution?

We have faced no major issues with AWS. So far, so good, and we plan to continue using it.

What do I think about the scalability of the solution?

Scalability is very good and easy to do.

We have three or four clients using this platform. Most of our clients start with something small, and they are looking for growth. This is one of the reasons that we are using this cloud-based system. It gives them something small to start with, that fits their requirements.

How are customer service and technical support?

I have seen the email exchange on consulting an issue, and so far, their support is okay.

Which solution did I use previously and why did I switch?

We did not use another cloud platform prior to AWS.

How was the initial setup?

Installation is not a concern for this product, as it is handled by Amazon.

The only concern is during deployment and integrating with other products. However, there are solutions in place for this and it takes between one and two days to complete.

What about the implementation team?

We have an in-house team for deployment and maintenance, but we also have a consultant to assist us.

What's my experience with pricing, setup cost, and licensing?

This is a subscription-based service and there are licensing fees.

Which other solutions did I evaluate?

We explored using Microsoft Azure and another cloud, but we did not implement either one. 

What other advice do I have?

In summary, this is definitely a product that I recommend because it's stable. Also, The capabilities and features are better than some of the competitors.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1061583 - PeerSpot reviewer
CTO at a hospitality company with 501-1,000 employees
Real User
Jan 28, 2021
Stable with great performance and good pricing
Pros and Cons
  • "The performance of AWS is excellent."
  • "So far, the stability is the solution's most valuable aspect."
  • "The overall convenience and the ease to use could be improved."

What is our primary use case?

We primarily use the solution for the infrastructure. We use it specifically for hosting the infrastructure and hosting our analytics database.

What is most valuable?

So far, the stability is the solution's most valuable aspect. It's one of its great selling features.

The performance of AWS is excellent.

The cost-effectiveness is something we appreciate. It isn't too expensive for us to leverage AWS.

What needs improvement?

The overall convenience and the ease to use could be improved. Right now, for example, we still have an integrator that helps us. They help us do the so-called hand-holding to get us started. Once we start, we can train up staff and we can manage most of the operations ourselves. It's just that first little bit that's difficult to handle alone.

For how long have I used the solution?

We've been using the solution for a few years at this point.

What do I think about the stability of the solution?

The stability of AWS is excellent. We don't have to worry about it crashing or freezing. There aren't bugs or glitches to contend with. It's reliable and we've enjoyed its stability thus far.

What do I think about the scalability of the solution?

The scalability of the product is very, very good. It's one of the great benefits of the cloud. You don't really have to worry about hitting a wall. It can expand pretty well as much as you need it to.

We have about 30 or so people on the solution right now. They are mostly our analytical team and some business users.

We have plans to continue usage and we may also increase usage in the future.

How are customer service and technical support?

Our team has used technical support in the past. I haven't myself, personally, however, my team called them for technical questions. We tend to use either AWS or our system integrator when it comes to answering some troubleshooting issues.

The support could be better. It's my understanding that they need to take some sort of certification, and that there is a bit of a learning curve. They're not bad, however, as I mentioned, they could be more proficient. While some seem to be certified, others need to polish their skillsets.

Which solution did I use previously and why did I switch?

We did use another solution previously. We used Horizon before. We also use some other data pipeline, however, they were more of a niche market cloud provider, unlike Amazon, which is more widespread and has a broader scope.

How was the initial setup?

We are using it on the cloud basis. We don't have any integration on-premises. We found the installation, in that sense, somewhat easy, although there were some moving parts that we still needed a bit of help with. 

What about the implementation team?

We had an integrator help us a bit. They did some hand-holding to make sure everything got up and running properly.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite good. It's very reasonable and very affordable.

That said, I don't deal with billing and licensing directly and therefore don't have the exact numbers in relation to how much we pay.

What other advice do I have?

We're using the latest version of the solution. The cloud is instantaneously upgrading us to the latest version.

I'd recommend the solution to other organizations. We've been pretty happy with the product so far.

Overall, I would rate it at an eight out of ten. If it offered better support and had a more user-friendly setup I'd likely rate it higher.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1471179 - PeerSpot reviewer
CTO at a construction company with 11-50 employees
Real User
Jan 25, 2021
A cloud computing solution to quickly deploy in multi-data regions, but the price could be better
Pros and Cons
  • "The most important feature is deploying our production in multi-data regions around the world."
  • "I think the price can be improved. The price is high now, and Amazon's web portal can be improved."

What is our primary use case?

We mainly use AWS, EC2, and RDS. We also use the BI tools and the data warehouse.

What is most valuable?

The most important feature is deploying our production in multi-data regions around the world.

What needs improvement?

I think the price can be improved. The price is high now, and Amazon's web portal can be improved.

For how long have I used the solution?

We have been using Amazon AWS for about four years.

What do I think about the stability of the solution?

Amazon AWS is a stable solution.

What do I think about the scalability of the solution?

It's scalable now that EC2 can support scaling.

How was the initial setup?

The initial setup is straightforward, and we deploy our production every week.

What's my experience with pricing, setup cost, and licensing?

The price can be better. 

What other advice do I have?

On a scale from one to ten, I would give Amazon AWS a five.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.