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Amazon AWS vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
254
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of January 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 15.5%, down from 19.4% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am happy with the dashboard."
"The scalability is a valuable feature."
"I like the storage, all the codes like Lambda and Amazon EMR."
"The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures."
"It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways."
"It integrates well."
"One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS."
"The most valuable features of Amazon AWS are the EC2 instance for web applications with CDN Networks."
"Salesforce is a phenomenal application. It's very diverse."
"The most valuable feature is ease of use."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The solution is easy to use."
"The solution scales extremely well."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"It has definitely improved how we function."
 

Cons

"In terms of improvement, they should try to give more emphasis to the VoIP system."
"This solution would be improved with the inclusion of hybrid Kubernetes management."
"We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity."
"Price is an area with a shortcoming in the solution that has a scope for improvement"
"I would appreciate more direct support from AWS."
"There was some new learning in terms of IOPS on the EBS storage. The concept of burstable IOPS was new and we did have a few outages when we ran out of IOPS."
"Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."
"More complete and specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine)."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"The reporting functionality is not very intuitive."
"They have some limitations as a cloud solution."
 

Pricing and Cost Advice

"Its pricing can be simplified a little bit more. Even though they have been reducing it, I still believe they can do better as compared to GCP, Google Cloud."
"In terms of price, there are less expensive options."
"The Oracle licensing is higher than it is with Amazon AWS."
"Monthly licensing fee."
"Billing for cloud services can be difficult at times."
"The solution is expensive compared to other providers because you need many of the services and it can add up fast."
"I find that Amazon AWS is expensive."
"Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"Salesforce is cheap."
"The solution is fairly priced."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"It is expensive."
"rice-wise, the solution is reasonable for what we're getting."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Amazon Web Services, AWS
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
ADP
Find out what your peers are saying about Amazon AWS vs. Salesforce Platform and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.