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Amazon AWS vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Number of Reviews
253
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of November 2024, in the PaaS Clouds category, the mindshare of Amazon AWS is 16.5%, down from 19.4% compared to the previous year. The mindshare of Salesforce Platform is 3.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Jun 20, 2024
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy. The deployment is fast."
"I think the AWS interface is good. It's easy to understand and use."
"I like that it helps us do everything really fast, and its advanced services."
"Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good."
"The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc"
"It has a lot of new features that make our lives easier in terms of what we want it to do in the house."
"The price forecasting and billing dashboard by service, with billing budgets and alerts, have helped us shut down resources that were accruing costs that we no longer needed, saving us money."
"AWS is known for its scalable cloud hosting and computing services. We use various features depending on our needs, including endpoint services, database instances, and EC2 instances."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"They are already beginning to implement generative AI."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"It works beautifully. I haven't had any errors."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"We haven't had any issues with stability so far."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
 

Cons

"They have a low code platform, but it is for intervention."
"The technical support package for free trial users should be built on and improved."
"In the next release, I would like to see better pricing."
"We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult."
"Amazon AWS could be improved with cheaper licensing costs."
"We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity."
"The customization could improve. However, it depends on the customization needed."
"It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients."
"UI needs to be more intuitive and user friendly."
"This platform is indeed on the expensive side."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"Easier process to move to Lightning Components."
"The reporting functionality is not very intuitive."
"The solution is a bit expensive."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
 

Pricing and Cost Advice

"Licensing can be purchased on a yearly basis, which is an auto-renewal. We also have an on-demand on-pay purchase."
"It seems to be reasonable. It's the first one that I've used as a cloud platform, so they've set the benchmark for me, and now, I'm comparing everything else to them."
"As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS."
"It's expensive. It costs you an arm and a leg."
"Technical support is expensive."
"We are not happy with the general price and find most of Amazon's products to be quite expensive."
"The cost is on a monthly basis."
"It's not very pricey, but it could be cheaper."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The solution is a bit expensive."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"It is very expensive. Its licensing is on a monthly basis."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is expensive."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Amazon Web Services, AWS
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
ADP
Find out what your peers are saying about Amazon AWS vs. Salesforce Platform and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.