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Amazon AWS vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
254
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.5%, down from 17.9% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS has large community support."
"It improves the speed for us to access vendors."
"I like the flexibility of this solution."
"A scalable and secure product"
"With the pay-as-you-go model, we don't have to predict future IT needs. We can just scale up as we want. That helps with a lot of agility in deploying stuff in our IT infrastructure."
"It is very easy to set up. It is also easy to use. It has a lot of services and integrations. We've been able to integrate whatever we need until now."
"Our primary use case is to use the solution for running many relatively small instances for back office applications and various other business important applications."
"I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"I love the report building that is available."
"Checking out or extracting a report is just a click away."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The solution has plenty of features that are useful."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"We haven't had any issues with stability so far."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
 

Cons

"They can launch the Oracle service in Azure, and we expect that this should be possible in Amazon AWS as well."
"Could be more user friendly and include additional applications."
"The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint."
"The pricing is reasonable but there is always room to be better."
"I have been using Amazon AWS for approximately one year."
"The technical support can take longer than expected sometimes. They could improve on this."
"We would like to see if AWS includes any inbuilt automation. Also, we are very interested in AWS's AI/ML features, as well as IoT, AR, and VR."
"I'd love to see an Amazon data center here in Peru."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"Salesforce's constant rebranding and name changes can be confusing for both customers and partners."
"I would like Salesforce to recommend related opportunities within the organization that have been taken to closure, so we can fast track new opportunities based on past experiences."
"Salesforce also did not integrate well with some of the other systems that we had."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events."
"There is a considerable effort required to load the data, involving processes like XML connections."
 

Pricing and Cost Advice

"The solution is on a subscription-based model, and it is pay-as-you-go. The price could be cheaper."
"It is subscription-based, and we are happy with its pricing."
"The pricing depends on the workload. For example, if your workload involves Windows technologies, AWS may not be the most cost-effective option. In that case, you might be better off with Azure."
"It's an expensive product."
"The pricing may vary and is often influenced by marketing strategies."
"Monthly licensing fee."
"For the initial 12 months, the solution is reasonably priced. On enterprise license contracts where you negotiate, have been reasonable too."
"We are currently paying for the solution on an annual basis."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"I have heard that it is fairly priced. It offers ROI."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"Salesforce is cheap."
report
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Amazon Web Services, AWS
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
ADP
Find out what your peers are saying about Amazon AWS vs. Salesforce Platform and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.