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Shehzad Ali - PeerSpot reviewer
Information Security and Compliance Officer at a computer software company with 51-200 employees
Real User
Top 5
Aug 22, 2021
Scalable, stable and easy to install with good tech support
Pros and Cons
  • "I like the technical support."
  • "The price of the solution is comparatively quite high in comparison with that of Azure."

What is our primary use case?

We use the solution for managed hosting of the connection servers of some of our clients. 

What is most valuable?

The solution has a vast array of features and services. It offers many upgrades. 

What needs improvement?

The price of the solution is comparatively quite high in comparison with that of Azure. 

For how long have I used the solution?

We have been using Amazon AWS for around two or three years.

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What do I think about the stability of the solution?

The solution has good stability.

What do I think about the scalability of the solution?

The solution has good scalability. 

How are customer service and support?

I like the technical support.

How was the initial setup?

The initial setup was quite easy. 

What's my experience with pricing, setup cost, and licensing?

The solution could be more cost-effective. 

What other advice do I have?

When it comes to cloud management, I have no complaints at present. 

I am a customer of Amazon. 

As we are, basically, only hosting cloud services, this is geared towards the end user. We manage two or three people.  

I would recommend the solution to others.

Owing to the pricing, I rate Amazon AWS as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at a tech services company with 51-200 employees
Real User
Jul 31, 2021
A mature product that is extremely scalable and easy to expand
Pros and Cons
  • "In general, the cost management in Amazon is complicated. It's not too straightforward."
  • "The solution is pretty mature."

What is most valuable?

The scalability of the product is excellent. 

The solution is pretty mature.

What needs improvement?

In general, the cost management in Amazon is complicated. It's not too straightforward. That's a little bit of a problem that they have. 

Sometimes, their interface is kind of old. We see that they're trying to move forward and modernize, however, they've gotten a little bit behind compared to, for example, Azure, which obviously started later, and yet, has a better interface. Not better. I would like it if it was easier to reach certain items.

For how long have I used the solution?

We have quite a bit of experience with AWS.

What do I think about the scalability of the solution?

We have found scalability to be the most useful aspect of the product so far. it's very easy to expand to whatever size you need. 

Which solution did I use previously and why did I switch?

We also use Azure and Oracle. 

While AWS is more mature, Azure has updated its user interface and seems more modern in comparison.

What about the implementation team?

We implement the solutions for our clients if they need us to. We deal with AWS, Azure, and Oracle for the most part.

What other advice do I have?

We are an implementor.

I'd rate the solution at an eight out of ten. We've mostly been pleased with the solution's capabilities. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
January 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Md Saiful Hyder - PeerSpot reviewer
AGM, Enterprise Solutions at a tech services company with 51-200 employees
MSP
Jul 24, 2021
Scalable, robust, and offers many unique services
Pros and Cons
  • "They provide cutting-edge features compared to other cloud vendors."
  • "Some extensions are better than others."

What is our primary use case?

The solution is useful in many ways. If you want to invest in on-prem infrastructure, it is going to be a huge cost. If you could add auto-scaling features and load balancing features on AWS Cloud, the e-commerce site can use the autoscale feature to handle any traffic threshold or additional workloads. I have two, three customers who are using this feature and they are getting benefits out of it.

What is most valuable?

Amazon, in terms of cloud infrastructure, is really robust.

The product is scalable.

They provide cutting-edge features compared to other cloud vendors. 

They offer many services that are unique to AWS

The availability is a good feature. They have certain criteria. For global virtualization, if you want to scale and operate across the world, AWS can provide the infrastructure without limiting the performance. They have those provisions such as availability. 

In terms of latency and other things, AWS is great.

The online knowledge base is very helpful and has a vast amount of information for users.

What needs improvement?

The solution could always have better performance. 

Some extensions are better than others. 

We'd like it if the solution was more secure. 

For how long have I used the solution?

I've been dealing with the solution for over three years. It's been a while. 

What do I think about the stability of the solution?

The solution is robust and stable. The solution is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is highly scalable, especially for the storage part. They have storage called S3 Object Store, which is virtually unlimited. You can scale it to an unlimited amount. It's great.

How are customer service and technical support?

For AWS, if I compare it to Huawei, Huawei support, Huawei is better compared to AWS, however, AWS is better compared to Google and Oracle or SAP and all of those other clouds. Due to the fact that AWS has a very good knowledge base, you can easily find answers to any issue you might have. 

Which solution did I use previously and why did I switch?

I've also used similar solutions such as Oracle and Azure. I've also dealt with Huawei.

How was the initial setup?

As a cloud-based solution, there isn't really an installation process. 

What's my experience with pricing, setup cost, and licensing?

While some clients will take a monthly subscription, we tend to do an SLA reseller with them for a one-year or three-year contract.

What other advice do I have?

I'm a reseller.

As a cloud-based solution, we're always on the latest version. We don't have to manually update it. 

I'd rate the solution at a ten out of ten. Even compared to other solutions, such as Oracle and Azure, it is much better.

I've been a specialist for AWS for installation, however, I recommend solutions based on the company's requirements. However, it will help them in many ways. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Architect at a tech services company with 51-200 employees
Real User
Jul 19, 2021
A scalable and stable solution
Pros and Cons
  • "I am very impressed by the solution's stability."
  • "The response time of technical support could be better."

What is our primary use case?

In my role as an IT architect, I design solutions for many clients. We use the solution in mobile applications with a back-end solution

What needs improvement?

The response time of technical support could be better. It is not so good. While this can likely be attributed to our lack of a premium support contract, they should still show more consideration in their response time towards first time clients. 

Moreover, as things grow, the solution will need the scalability of Amazon services for it to be very secure. More scalability will be essential. It will be important for us to incorporate certain architecture-based ideas or configurations of the signature that would need to be included in our solutions or designs. 

As an example, we developed a mobile application that will reach 10,000 users of Amazon services within its first year. The following year, it is projected to reach around 100,000 users. 

For how long have I used the solution?

I have been using Amazon AWS during the last 12 months.

What do I think about the stability of the solution?

I am very impressed by the solution's stability. 

What do I think about the scalability of the solution?

The scalability is very good, although having good security will require that its growth be in line with that of Amazon service. 

How are customer service and technical support?

Technical support is not so good. 

How was the initial setup?

Use of the four quarters service posed a problem for us during the initial setup. The setup of the initial quarters of service should be more transparent and clear to the user. Certain limits should be set up to match the varying needs of the users. 

What's my experience with pricing, setup cost, and licensing?

There are no additional costs beyond the standard licensing fees. 

What other advice do I have?

I feel the solution has been working very well. 

We have worked with around eight companies over the past year involving a variety of solutions. For some of these we implemented solutions that will be utilized by a large clientele. 

My role is that of an integrator. Editors and designers are other roles. As of now, we do not have a partner relationship with Amazon. 

I rate Amazon AWS as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1406874 - PeerSpot reviewer
Consultant at a educational organization with 11-50 employees
Real User
Jul 12, 2021
Great performance, perfect for scaling, and offers good integration capabilities
Pros and Cons
  • "The solution offers easy provisioning and scaling on the fly."
  • "Identity and access management on AWS could be straightforward."

What is our primary use case?

I primarily use it as a cloud-based platform that's easy to scale. 

What is most valuable?

The solution offers easy provisioning and scaling on the fly.

The performance is great.

Everything is very clear and there are no complex procedures to follow. it's a very easy-to-use solution. 

The integration is very good. Integrating anything with it is easy to do. 

What needs improvement?

In IBM we have IM, identity access management. For all the solutions in AWS, identity access is not quite so straightforward. Identity and access management on AWS could be made to be much more straightforward. That is something that they could work on. If they could work on that and use it for load balancing, that would be ideal.

For how long have I used the solution?

I've been using the solution for a year and a half or so.

What do I think about the stability of the solution?

The solution performance well. The stability is very good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is excellent. Whatever your needs are, if you need to grow, Amazon can handle it. 

We have 20 people working with the product currently.

How are customer service and technical support?

I've never gotten to the point where I needed to reach out to technical support. I cannot speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

We also use IBM. 

How was the initial setup?

It's a cloud-based service. It's easy to set everything up. 

What's my experience with pricing, setup cost, and licensing?

With the enterprise product, you have to pay for a license, however, if you are using the open-source version, you don't pay to license it.

Which other solutions did I evaluate?

We did not evaluate any other products before choosing AWS. 

What other advice do I have?

As a cloud-based solution, we're using the latest version at all times. It's consistently updated.

I'd rate the solution at an eight out of ten.

I would 100% recommend this product to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1406421 - PeerSpot reviewer
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Real User
Jul 1, 2021
Easy to use with good performance and good technical support
Pros and Cons
  • "The product is nice and stable. Its performance is great."
  • "The solution could offer better integration capabilities."

What is our primary use case?

Web developers use the solution for application building, modernization, cloud transformation, new development, and budget solutions. It has a wide variety of use cases.

What is most valuable?

The solution is very easy to use.

The product is nice and stable. Its performance is great.

The technical support has been good.

What needs improvement?

The solution could offer better integration capabilities.

The pricing is a bit high. It's an aspect they could improve upon.

For how long have I used the solution?

I don't use it in my current organization. I used to use it in my earlier organization. In fact, I don't really use it, however, we used to consult on it. I've been a consultant for about a year or so.

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is great.

What do I think about the scalability of the solution?

At my organization, there are around 100 users on the solution.

How are customer service and technical support?

Technical support has been good. I have not heard of any customer complaints. It's my understanding that they are helpful and responsive and users are satisfied with their level of service.

How was the initial setup?

I was not a part of the installation process. I cannot speak to how easy or difficult the implementation was. I have no visibility on that aspect. I'm not sure what the makeup of the technical team was or how many people were used to deploy it.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can get expensive. They could work to lower it for their clients.

Those that use the licensing do need to pay a fee. It can be paid on a yearly or monthly basis.

What other advice do I have?

I've worked as a consultant. 

We've been quite pleased with its capabilities. I'd rate it at a nine out of ten.

I'd recommend the product to other users or companies. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Management Department Manager at a tech services company with 1,001-5,000 employees
Real User
Jul 1, 2021
Has good flexibility and high availability
Pros and Cons
  • "The features with Amazon AWS that I have found most valuable are its flexibility and high availability. These are the most important and attractive points for me."
  • "I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful."

What is our primary use case?

We are hosting some education servers and web servers.

How has it helped my organization?

We have used Amazon AWS for a very large scale of server deployment. Also, we have run some tests using resources from AWS EC2. We don't have to go out investing for that resource, we just use them for a short period of time and we pay only for that usage. It has helped us scale quickly, and save a lot of money instead of buying those services.

What is most valuable?

The features with Amazon AWS that I have found most valuable are its flexibility and high availability. These are the most important and attractive points for me.

What needs improvement?

In terms of what could be improved, I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful.

For how long have I used the solution?

I am certified on AWS from the cloud provider side. 

I use the RDS, Relational Database Solution, and the EC2 technology on AWS.

I have been using it for more than four years.

What do I think about the stability of the solution?

Amazon AWS is quite stable. I have read a lot of reports from third parties, and they also have a robust testing methodology. And from my own experience, I can say that it's really, really very stable.

What do I think about the scalability of the solution?

In terms of scalability, the sky is the limit. There is no limit for scalability. If you have money to spend, you get whatever resource you want.

How are customer service and technical support?

We had some issues and we had pretty good support. They even created a special attach for us to solve our problem and they responded very quickly. If you buy the additional support, the support is really good.

How was the initial setup?

The initial setup is easier now. Four years ago it was harder, but nowadays it is a lot easier, because a lot of boiler plate set ups are done for you. So you can just start using it right away, even if you are not experienced. 

Four years ago, it was not like this, but it's better now.

What's my experience with pricing, setup cost, and licensing?

In terms of price, it is more expensive than other cloud providers, but it is worth it. It is not that much more, so you can go with it. It's not too bad. It's more expensive than the others, but it's bearable.

What other advice do I have?

On a scale of one to ten I would rate Amazon AWS a nine.

To bring that up a bit, as I mentioned, I would like to have a direct connection to the EC2 server console. That's why I'm just not giving a 10.

For anyone interested in using Amazon AWS, I would advise them to read the online documentation. It's very clear and shows you step by step how to use the system. If you need more advanced features, you can find a lot of resources on the internet and on their website. So if you want to use a public cloud, I strongly advise using AWS.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at a tech services company with 51-200 employees
Real User
Jun 27, 2021
High quality features, flexible, and excellent virtualization capabilities
Pros and Cons
  • "The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution."
  • "If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos."

What is our primary use case?

We are using the solution for network virtualization.

What is most valuable?

The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution.

What needs improvement?

If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

I have found the stability very good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

The technical support has been fine in my experience.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

Amazon AWS is the most powerful tool and is at the top for cloud and for virtualization. It has many features and products. It is wonderful and I keep learning from them.

I would highly recommend this solution to others.

I rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.