We are using the solution for network virtualization.
High quality features, flexible, and excellent virtualization capabilities
Pros and Cons
- "The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution."
- "If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos."
What is our primary use case?
What is most valuable?
The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution.
What needs improvement?
If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos.
For how long have I used the solution?
I have been using the solution for approximately five years.
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What do I think about the stability of the solution?
I have found the stability very good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The technical support has been fine in my experience.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
Amazon AWS is the most powerful tool and is at the top for cloud and for virtualization. It has many features and products. It is wonderful and I keep learning from them.
I would highly recommend this solution to others.
I rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Lead Data & Information Architect at a pharma/biotech company with 5,001-10,000 employees
Is stable and scalable, and has a pay-as-you-go license
Pros and Cons
- "It's quite stable and scalable. The price is good as well."
- "They have a low code platform, but it is for intervention."
What is most valuable?
It's quite stable and scalable. The price is good as well.
What needs improvement?
It would be good to see integration with a low code platform. They have one, but it is for intervention. It would be interesting to see it more developed.
For how long have I used the solution?
I've been using Amazon AWS for a year and a half.
What do I think about the stability of the solution?
It's quite stable.
What do I think about the scalability of the solution?
It's a scalable solution. It is used by our entire organization.
How are customer service and technical support?
Our experience with technical support was as expected; they responded fast.
What's my experience with pricing, setup cost, and licensing?
The price is quite good; it is a pay-as-you-go option.
What other advice do I have?
On a scale from one to ten, I would rate Amazon AWS at eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
883,760 professionals have used our research since 2012.
Senior Software Engineer at a tech services company with 201-500 employees
Stable and easy to set up but can be a bit expensive
Pros and Cons
- "The product is reliable and quite stable."
- "I want to use AWS as a full solution for my website - for domain and website hosting, and everything in between - however, I was not able to find everything together."
What is our primary use case?
I primarily used the solution more for a POC. The solution was primarily used for data lakes. However, my use case is more focused on getting the IDs up and running.
What is most valuable?
The dashboard is very good.
The solution in general is user-friendly and easy to navigate.
The product as a whole is very intuitive.
The initial setup was quite easy.
The product is reliable and quite stable.
The solution is fine for static hosting.
What needs improvement?
I cannot recall coming across any issues or any missing features.
There are some other issues I see, but that was more on the security side, not on EC2. That's more of a technical thing. I was not able to get it up and running, however, that was a different issue altogether. It was more due to my understanding of the solution.
I want to use AWS as a full solution for my website - for domain and website hosting, and everything in between - however, I was not able to find everything together. They should work to make it an easy all-in-one end-to-end solution.
The product is a bit costly.
For how long have I used the solution?
I've used the solution a bit, however, my specific experience is not up to date. My usage is not on the production side.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches and it doesn't crash or freeze. The performance is good and overall, the entire solution is reliable.
What do I think about the scalability of the solution?
We haven't attempted to scale the solution yet, as we are still at the POC phase. However, ultimately, that is the plan and it is my understanding that it will scale well.
How are customer service and technical support?
We've yet to contact technical support. I can't speak to how helpful or responsive they would be.
How was the initial setup?
The initial setup, in the end, was pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution can get to be expensive.
What other advice do I have?
We are using different services. We are using Alexa, for example, and static hosting. We do have a corporate account, however, we're not using a lot of services on it.
I'm not sure which version of the solution we are using.
We don't have a dedicated private cloud and therefore use a public cloud.
I'd recommend the solution to others. Overall, we enjoy using it.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Data Projects at a tech services company with 51-200 employees
An on-demand cloud computing platform that has a lot of specific solutions for different use cases
Pros and Cons
- "I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
- "It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
What is our primary use case?
We usually use Amazon AWS to implement data lake solutions. We extract data from an AWS project that we implement, or we extract data from databases and centralize them with AWS components in AWS services. So, we create an infrastructure for our clients to consume their data. I like the components we use, like Amazon DMS or Database Migration Services, F3, and Amazon Athena. I think that these are the main components or the main services that we use.
What is most valuable?
I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS.
What needs improvement?
It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month.
It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services.
For how long have I used the solution?
I have been using Amazon AWS for about three years.
What other advice do I have?
On a scale from one to ten, I would give Amazon AWS a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente regional de tecnologÃa at a manufacturing company with 501-1,000 employees
Scales well and expands easily and offers good configuration
Pros and Cons
- "The scalability of the product is the solution's most valuable feature."
- "The technical support should be better than what is on offer right now."
What is our primary use case?
We are running everything on the cloud. That's our primary use case. All the servers we are using are on AWS. The only thing we have on SAP's cloud is the analytics part. Everything else is running on AWS.
What is most valuable?
The scalability of the product is the solution's most valuable feature. It expands very, very easily.
I don't have any complaints about the configuration capabilities or the interface.
The pricing seems to be good.
What needs improvement?
The technical support should be better than what is on offer right now.
For how long have I used the solution?
I've used the solution for a while now. It's been about four years in total, from what I recall.
What do I think about the scalability of the solution?
The solution scales very well. If a company needs to expand it, it's very easy to do. It's one of the solution's most striking features.
How are customer service and technical support?
The support could be better. It's an aspect of the solution that isn't as good as everything else. We aren't satisfied. They need to be more helpful and responsive.
Which solution did I use previously and why did I switch?
We also use SAP. In terms of SAP, I'm running all my servers on this IP at this moment. We have our development, our quality, and also production sites on it.
What's my experience with pricing, setup cost, and licensing?
We can't complain about the pricing. So far, it doesn't seem to be too expensive.
What other advice do I have?
We are a customer and an end-user. We don't have a business relationship with Amazon.
Overall, I would rate the solution at a nine out of ten overall. We've been very, very happy with the capabilities we've been able to experience so far.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at a leisure / travel company with 501-1,000 employees
Good backup of CRM data of SalesForce
Pros and Cons
- "As far as the automation is concerned, the backups should be scaled."
What is our primary use case?
I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce. For the moment, we have not made use of it for the restoration of any routes or data that is involved.
What needs improvement?
The solution should me made friendlier to use.
As far as the automation is concerned, the backups should be scaled.
What's my experience with pricing, setup cost, and licensing?
The pricing of Amazon is higher than that of SalesForce. We thought that things would be cheaper when it comes to Mexico and that a connection would be made between the facilities and SalesForce.
What other advice do I have?
I rate Amazon AWS as a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Content Writer at a computer software company with 51-200 employees
Regularly updated, plenty of features, and reliable
Pros and Cons
- "AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time."
- "The solution could have better security and more integration with other platforms."
What is our primary use case?
This solution can be used to set up a cloud infrastructure and DevOps practices, such as Agile. It can be on-premises or in the cloud.
What is most valuable?
AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time.
What needs improvement?
The solution could have better security and more integration with other platforms.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
I have found the stability very good.
What do I think about the scalability of the solution?
This solution is scalable.
Which solution did I use previously and why did I switch?
I have previously used Microsoft Azure DevOps and we prefer Amazon AWS.
What's my experience with pricing, setup cost, and licensing?
We are currently paying for the solution on an annual basis.
What other advice do I have?
I would recommend this solution to others.
I rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Manager / Architect at a tech services company with 201-500 employees
A cloud computing solution with great elasticity
Pros and Cons
- "The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us."
- "AWS support could be better."
What is our primary use case?
We're using several Amazon products. We use Amazon AWS Compute Service, AWS Elastic Load Balancing, and a huge private VPN or a virtual private network are created out of it. We also use an API Gateway. There are several products and several services that AWS provides, and we're using them.
What is most valuable?
The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us.
What needs improvement?
AWS support could be better.
For how long have I used the solution?
I have been using Amazon AWS for many years.
How are customer service and technical support?
AWS support could be better. It could be faster and straightforward.
How was the initial setup?
There's no initial setup or installation. It's all configuration.
What's my experience with pricing, setup cost, and licensing?
A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis.
Which other solutions did I evaluate?
We did evaluate a couple of other products like Google Cloud and RTCloud, but our customers decided to go with AWS.
What other advice do I have?
I would recommend this cloud solution to new customers.
On a scale from one to ten, I would give Amazon AWS an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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