Try our new research platform with insights from 80,000+ expert users
reviewer1759671 - PeerSpot reviewer
Technical Solution Architect
Real User
Jan 15, 2022
Good functionality and UI with quick-responding technical support
Pros and Cons
  • "The initial implementation process is not difficult or complex."
  • "The availability could be better."

What is our primary use case?

We are primarily using the solution for evaluation purposes.

What is most valuable?

The functionality and the UI are both very straightforward.

The initial setup is straightforward.

The stability is good.

Technical support is quick to assist.

What needs improvement?

The pricing could be better. It's a bit expensive. 

The availability could be better.

For how long have I used the solution?

I've been using the solution for about two years.

Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
883,712 professionals have used our research since 2012.

What do I think about the stability of the solution?

I haven't had any issues that would bring stability into question. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I can't speak to the scaling. It's not something I've attempted. I just use it myself.

I can't say that there are plans to increase usage right now. 

How are customer service and support?

Technical support has been great. They are helpful and responsive. They are very fast.

Which solution did I use previously and why did I switch?

This is my first cloud product. I did not use something previously.

How was the initial setup?

The initial implementation process is not difficult or complex. It's straightforward. It's basically having the computing power, the storage, S3, and the database.

What about the implementation team?

The implementation was handled in-house. We did not use an external integrator, reseller, or consultant.

What's my experience with pricing, setup cost, and licensing?

It's a costly product.

We pay a monthly licensing fee. It's below $100 a month.

Which other solutions did I evaluate?

I haven't done any evaluations or comparisons with other products.

What other advice do I have?

We are customers.

We are using the latest version of the solution.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mitul Rajput - PeerSpot reviewer
GM COE at a tech vendor with 1-10 employees
Real User
Jan 13, 2022
Easy to implement, with good technical support and great performance
Pros and Cons
  • "The solution can scale well."
  • "There's a huge cost for support."

What is our primary use case?

We primarily use it for our clients, for infrastructure purposes. 

What is most valuable?

The solution has been stable. 

The solution can scale well.

Implementing the solution is very simple. 

What needs improvement?

There are a lot of scripts and data forms are available. For us, it's not required as much now. I don't know what should do that could be extra.

They should offer fixed costs instead of basing it on consumption. There's a huge cost for support.

For how long have I used the solution?

We've used the solution for two years. It's been a while. 

What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have four customers as of now in AWS.

Right now, they are developing in India. more regions are coming online as they grow. 

Scalability is quite good.

How are customer service and support?

Technical support has been very good. We don't have any complaints. We are satisfied with the level of support on offer.

How was the initial setup?

The installation of AWS is straightforward. It's not overly complex or difficult. They make it pretty simple. 

If you have past experience with deploying AWS, then it shouldn't take more than a week. 

We have 15-20 team members that work across different technologies and they can handle deployment. We have a team of just over 20 that can handle maintenance. They are admins.

What about the implementation team?

We can deploy the solution for our clients. We have a team that can manage the process. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are good. It's a bit better than, for example, Azure. They have a different model for charging clients. 

Technical support costs extra. It could be cheaper.

What other advice do I have?

We have customers who use the solution.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
883,712 professionals have used our research since 2012.
reviewer922707 - PeerSpot reviewer
Senior Product Manager at a tech services company with 501-1,000 employees
MSP
Jan 12, 2022
You can scale it up and down as you need, which is much easier than adding and provisioning new servers
Pros and Cons
  • "The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc"
  • "You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."

How has it helped my organization?

The most valuable feature of AWS is that you can scale it up and down as you need. The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc. 

For how long have I used the solution?

Most of the companies that I've worked for deal with AWS. 

What do I think about the stability of the solution?

I don't know how many servers they say they have, but AWS is a highly reliable platform. I'm sure they've had outages because it's all over the news when they do, but it's stable overall.

What do I think about the scalability of the solution?

Cloud solutions like AWS are supposed to have near-infinite scalable. That's the point. You can just keep going and make them as big or small as you need. 

What's my experience with pricing, setup cost, and licensing?

AWS is like all the other cloud providers. They're all like vacuum salesmen, where they come in, and they say, "Do you want to buy this hose or this vacuum?" And you're like, "Yeah, it's not that expensive. It's a hose." And then they say, "How about these extra bags?" And you're like, "Okay. I'll buy the bags. It's not that much." Then, at the end of the day, you've bought an entire vacuum store's worth of stuff. You don't know upfront what it will cost, but they have cost calculators and other things like that.

You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management.

I don't even know how many microservices they have now. It seems like hundreds, so what do you do. What would you tell them to do with Aurora compared to their other stuff? There's just so much there that it's tough to get a comprehensive understanding of what you're getting into with AWS. And that's just the nature of AWS. It's a giant ecosystem. Azure is the same. I'm not familiar with GCP, but I'm sure it's the same. They do their best to make it as clean as possible from a sales perspective, but the AWS sticker shock is real.

I'm not sure about the exact costs. When I used to do stuff with Commvault and stuff, I knew the ingress and egress fees and the data cost for storage on AWS, but that was a long time ago.

What other advice do I have?

I guess I would rate Amazon AWS eight out of 10. AWS works as advertised, but they're expensive if you don't know what you're doing. I'm not sure if I can knock them for not being transparent about pricing. Cloud costs are challenging. There's an entire industry popping up for managing cloud costs with consultants who can tell you how to get the most out of your AWS allocation. 

I don't have a lot of advice. If you're planning to implement a cloud solution, just pick one. I mean, if you're a Microsoft shop, it probably makes more sense to go Azure. If you're not, then I would recommend AWS. It depends on what you're looking to get out of it. 

There are references, architectures, case studies, and a million other things that would off better advice on whether to go with AWS or not. But if you're looking to go to the cloud, AWS is as good as everybody else. AWS is probably better than Azure and GCP, but that's a tricky thing to pin down. It depends on what your goals and requirements are. My best advice is to evaluate your goals before making a decision.

I hope that people take what I say about AWS with a massive grain of salt because it's like asking an ant about an elephant. What's an ant going to know about an elephant? It's just too big for any one person to know.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
oeco710 - PeerSpot reviewer
Site Reliability Engineer at a tech services company with 1,001-5,000 employees
Consultant
Jan 10, 2022
Its features are a great complement to the basic infrastructure of any company
Pros and Cons
  • "I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
  • "A person with no AWS experience might find it overwhelming at first."

What is our primary use case?

I'm currently using AWS to create two environments with the EC2 instance. I have one environment for staging and developing processes and another environment for production.

What is most valuable?

I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important.

For how long have I used the solution?

I've used AWS for around two years.

What do I think about the stability of the solution?

AWS is reliable. I've seen around 10 issues in the whole time I've been using it, so I think that is highly stable.

What do I think about the scalability of the solution?

AWS is a cloud platform, so it's inherently scalable.

How are customer service and support?

The cloud platform can have problems, but AWS has a good SLA. If a region has problems, Amazon will fix the issue, so the customer never knows. 

How was the initial setup?

Deploying AWS is complex in the beginning. It becomes more intuitive once you have a solid grasp of the fundamentals. However, a person with no AWS experience might find it overwhelming at first. Total deployment took around two weeks.

What other advice do I have?

I rate AWS nine out of 10. It's a complete solution. If Amazon added any more features, that would just be a pleasant surprise for me because AWS perfectly fits the needs of my current job.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Claudio Augusto Rosa David - PeerSpot reviewer
Specialist Database Management at a tech services company with 1,001-5,000 employees
MSP
Jan 9, 2022
Good services and integration capabilities but sometimes the configuration is off
Pros and Cons
  • "They integrate well with various other solutions."
  • "I'd like to see integration with MySQL."

What is most valuable?

The services on offer are good.

I use the RDS a lot.

I've recently implemented more systems on Amazon. They integrate well with various other solutions.

Managing databases, and moving them from on-premises to the cloud is easy.

What needs improvement?

I need to read a bit more and figure out if the database configuration is off. I'm finding that the solution can sometimes be slow. 

If I have a complex database on the OCI and try to move in AWS, for example, sometimes I can't do it. I'd like it to be easier if possible. 

I'd like to see integration with MySQL.

For how long have I used the solution?

I've been using the solution for two years. 

Which solution did I use previously and why did I switch?

I've worked with Azure and Oracle as well. A big part of our database is on Oracle OCI. It might be as much as 70%.

How was the initial setup?

I can handle the implementation process. I've done a few lately.

What other advice do I have?

We're a customer and an end-user.

I'd rate the solution at a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at a computer software company with 501-1,000 employees
Reseller
Jan 9, 2022
Stable environment on a mature cloud platform
Pros and Cons
  • "Newly introduced features advance capabilities."
  • "A scalable and secure product"
  • "An integrated platform would make it easier for administrators to monitor and manage."

What is most valuable?

The scalability and security of Amazon AWS are the most valuable features.

What needs improvement?

There are multiple operational and administrative services on AWS, I am expecting to see an integrated single platform of all the services so that it will be easier for the administrators to monitor and manage.

For how long have I used the solution?

We are resellers of the production services of AWS. I have been working with Amazon AWS for almost 8 years.

What do I think about the stability of the solution?

The AWS products are stable.

What do I think about the scalability of the solution?

The environment is stable. Every time a new feature is introduced, it advances the capabilities. Once the product is deployed, you can scale up easily.

How are customer service and support?

Technical support has been very good.

How was the initial setup?

The initial set up of AWS is easy and not complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and comparable to similar services when run on-premise.

What other advice do I have?

All the services and features provided by AWS are good. They are always improving their features.

I recommend implementing the products on Amazon Web Services. It is a stable environment and mature cloud platform. I would rate the product an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738722 - PeerSpot reviewer
PKI Policies Manager at a tech vendor with 201-500 employees
Real User
Jan 6, 2022
Stable, scalable and flexible
Pros and Cons
  • "I especially like the flexibility and scalability of the solution."
  • "While feasible, custom configuration will be more time consuming than standard."

What is our primary use case?

While I cannot say for certain, I believe that we are using the latest version. 

We primarily use the solution to rent servers for storing certain commercial applications.

What is most valuable?

I especially like the flexibility and scalability of the solution. It is totally scalable. 

What needs improvement?

While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice.

For how long have I used the solution?

I believe we have been using Amazon AWS for more than 10 years.

What do I think about the stability of the solution?

The solution is absolutely stable. This is one of its best features. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

Amazon allows us to scale up and then down, something important to one of our customers who was in need of temporary increases in the throughput provided to the servers. This allowed us to meet the client's needs for the days or weeks that they required more dynamically located servers, after which we were able to scale down. This we were able to do through Amazon. This was difficult to accomplish beforehand, as the client had private servers for which he was forced to buy machines which he would subsequently keep. 

How are customer service and support?

I cannot comment on Amazon's technical support, as we have not made use of it. 

Which solution did I use previously and why did I switch?

We did use other solutions prior to Amazon AWS. We made use of local service and dealt with projects involving Google and Microsoft. We also used Microsoft Azure. 

Not long ago  we used Microsoft Azure, though this is necessary with some of our projects. We have different projects which vary with the customer's specifications. Some utilize Azure, although most require the use of Amazon. 

When comparing Microsoft Azure with Amazon AWS, I do not see much disparity. It really comes down to a business choice. If the customer is familiar with Microsoft, then the testing team maintaining the product will need to be acquainted with it as well and its ongoing use is required. Similarly, Amazon will continue to be employed if this is already the case. As such, the difference betwen the solutions does not come down to considerations of a technical nature as they are largely similar. The primary consideration is one of business, the use of one solution and provider over another. 

How was the initial setup?

When it comes to standard configuration, the installation is quick, usually taking one or two days to complete. Custom configuration, while feasible, takes somewhat longer. So far, we have not had many instances in which we required support or advice concerning custom configurations. 

The technical team would be in a better position than I to address any technical issues involved in the setup. From my perspective as a project manager, I feel what we have to be sufficiently good. There is much advertising, information on the advantages of the product and guides available. 

What about the implementation team?

Installation was carried out by our own internal integration team, not externally outsourced. I did not handle it myself. It was done by a team specialist. 

The technical team responsible for the deployment consists primarily of engineers. 

What was our ROI?

I cannot comment on whether we have seen an ROI, return on investment, as I do not possess this information.

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies with the project involved. Certain projects run around $6,000 per month, some less and others more. We handled many projects, each with its own complexities and specifications. The price ranges of the licenses varies with the complexity of the project. 

What other advice do I have?

Broadly speaking, there is a need to rely on specialists for properly setting up one's accounts and addressing his needs. This is not specific to Amazon, however, but is something prevalent with all providers.

I have assumed the role of both customer and integrator. In the past, I worked as a project manager with different projects employing Amazon products, services and software. 

For the most part, the solutions I used have been public, not private, such as AWS cloud. 

The number of users of the solution varies with the individual project. This can range from 20 to 200 to 500 users. 

Our teams have undertaken every role, be them architecture, development, design or testing. They are all internally integrated. 

I am a fan of Amazon products and generally recommend them to others. Of course, we employ Azure and Google products when the customer specifically requests these. 

Since all products have room for improvement, even when this is not apparent to me, I rate Amazon AWS as a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1045770 - PeerSpot reviewer
Head of ICT Infrastructure at a construction company with 1,001-5,000 employees
Real User
Jan 6, 2022
The integration is good, and their security products are interesting
Pros and Cons
  • "AWS is constantly growing in features with every new version. It's a good cloud provider with excellent availability. The integration is good, and their security products are interesting. Amazon is always innovating and delivering new products to customers."
  • "I'd love to see an Amazon data center here in Peru."

What is our primary use case?

I use AWS for web services and platforms as well as a digital channel to buy my programs.

What is most valuable?

AWS is constantly growing in features with every new version. It's a good cloud provider with excellent availability. The integration is good, and their security products are interesting. Amazon is always innovating and delivering new products to customers.

What needs improvement?

I'd love to see an Amazon data center here in Peru.

For how long have I used the solution?

We started using AWS nearly six years ago. 

What do I think about the stability of the solution?

Amazon is expanding its presence in Latin America, including Chile, Brazil, and Peru. The latency and communication will be fast with all these new data centers in South America.

What other advice do I have?

I rate AWS nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.