We usually use Amazon AWS to implement data lake solutions. We extract data from an AWS project that we implement, or we extract data from databases and centralize them with AWS components in AWS services. So, we create an infrastructure for our clients to consume their data. I like the components we use, like Amazon DMS or Database Migration Services, F3, and Amazon Athena. I think that these are the main components or the main services that we use.
Head of Data Projects at Cognitivo
An on-demand cloud computing platform that has a lot of specific solutions for different use cases
Pros and Cons
- "I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
- "It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
- "We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio."
What is our primary use case?
What is most valuable?
I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS.
What needs improvement?
It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month.
It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services.
For how long have I used the solution?
I have been using Amazon AWS for about three years.
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What other advice do I have?
On a scale from one to ten, I would give Amazon AWS a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente regional de tecnologÃa at a manufacturing company with 501-1,000 employees
Scales well and expands easily and offers good configuration
Pros and Cons
- "The scalability of the product is the solution's most valuable feature."
- "We have been very, very happy with the capabilities we have been able to experience so far."
- "The technical support should be better than what is on offer right now."
- "The support could be better. It's an aspect of the solution that isn't as good as everything else."
What is our primary use case?
We are running everything on the cloud. That's our primary use case. All the servers we are using are on AWS. The only thing we have on SAP's cloud is the analytics part. Everything else is running on AWS.
What is most valuable?
The scalability of the product is the solution's most valuable feature. It expands very, very easily.
I don't have any complaints about the configuration capabilities or the interface.
The pricing seems to be good.
What needs improvement?
The technical support should be better than what is on offer right now.
For how long have I used the solution?
I've used the solution for a while now. It's been about four years in total, from what I recall.
What do I think about the scalability of the solution?
The solution scales very well. If a company needs to expand it, it's very easy to do. It's one of the solution's most striking features.
How are customer service and technical support?
The support could be better. It's an aspect of the solution that isn't as good as everything else. We aren't satisfied. They need to be more helpful and responsive.
Which solution did I use previously and why did I switch?
We also use SAP. In terms of SAP, I'm running all my servers on this IP at this moment. We have our development, our quality, and also production sites on it.
What's my experience with pricing, setup cost, and licensing?
We can't complain about the pricing. So far, it doesn't seem to be too expensive.
What other advice do I have?
We are a customer and an end-user. We don't have a business relationship with Amazon.
Overall, I would rate the solution at a nine out of ten overall. We've been very, very happy with the capabilities we've been able to experience so far.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2026
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DevOps Engineer at Apptegy
Good backup of CRM data of SalesForce
Pros and Cons
- "I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce."
- "The solution should be made friendlier to use. As far as the automation is concerned, the backups should be scaled."
What is our primary use case?
I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce. For the moment, we have not made use of it for the restoration of any routes or data that is involved.
What needs improvement?
The solution should me made friendlier to use.
As far as the automation is concerned, the backups should be scaled.
What's my experience with pricing, setup cost, and licensing?
The pricing of Amazon is higher than that of SalesForce. We thought that things would be cheaper when it comes to Mexico and that a connection would be made between the facilities and SalesForce.
What other advice do I have?
I rate Amazon AWS as a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Broadcast Technology Director at tv8
A very professional UI, easy to access, provides great security
Pros and Cons
- "Easy to access and secure, two important features."
- "This solution is very easy to use and it has a professional interface."
- "The networking is overly complex."
- "The cost of the solution could be improved, it's quite expensive."
What is our primary use case?
We are customers of Amazon AWS.
What is most valuable?
This solution is very easy to use and it has a professional interface. It's easy to access and is secure, two important features.
What needs improvement?
The cost of the solution could be improved, it's quite expensive. I find the networking to be overly complex.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
Amazon AWS is a stable product.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup was complex because of the networking setup we needed to create. This could have been a problem with the networking site.
Which other solutions did I evaluate?
We currently use Azure as well. AWS offers a very good platform mask and is easy to use. Azure is good for creating virtual machines and creating VLANs is very easy with the Azure site.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Content Writer at a computer software company with 51-200 employees
Regularly updated, plenty of features, and reliable
Pros and Cons
- "AWS has many integrations and plenty of tools available for anyone to take advantage of, and there are new features being added all the time."
- "The solution could have better security and more integration with other platforms."
What is our primary use case?
This solution can be used to set up a cloud infrastructure and DevOps practices, such as Agile. It can be on-premises or in the cloud.
What is most valuable?
AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time.
What needs improvement?
The solution could have better security and more integration with other platforms.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
I have found the stability very good.
What do I think about the scalability of the solution?
This solution is scalable.
Which solution did I use previously and why did I switch?
I have previously used Microsoft Azure DevOps and we prefer Amazon AWS.
What's my experience with pricing, setup cost, and licensing?
We are currently paying for the solution on an annual basis.
What other advice do I have?
I would recommend this solution to others.
I rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. System Architect at a healthcare company with 10,001+ employees
Easy to install and has good storage, gateway, and documentation
Pros and Cons
- "The storage is most valuable. The gateway and documentation are also quite good."
- "Its price should be lower. The price for in-house usage should be different from production usage."
What is our primary use case?
We have just started to use this solution. We are using it for Amazon S3 Bucket.
What is most valuable?
The storage is most valuable. The gateway and documentation are also quite good.
What needs improvement?
Its price should be lower. The price for in-house usage should be different from production usage.
For how long have I used the solution?
I have been using Amazon AWS for around a month.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It was easy to install.
What's my experience with pricing, setup cost, and licensing?
Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage.
What other advice do I have?
It is a good solution. I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Officer at GlobalSign
Do not need to maintain hardware on-premises and can have full control over the infrastructure
Pros and Cons
- "The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
- "Monitoring still needs to be improved."
What is our primary use case?
We are a product cocktail service company, and we deliver identity-based solutions that customers can subscribe to. The back-end infrastructure is hosted in AWS.
How has it helped my organization?
It helps us by saving money. Having a physical server on our premises is, of course, quite expensive as compared to building an EC2 instance in the cloud.
What is most valuable?
We use AWS in-built services like EC2, ECS, Lambda services, CloudTrail, CloudWatch, etc. AWS is a very big platform that provides a lot of services.
The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements.
It is stable and scalable as well.
Installation is quite easy.
What needs improvement?
Monitoring still needs to be improved.
Better support for Windows Operating Systems would be appreciated. It is good for Linux but needs to improve for Windows.
For how long have I used the solution?
I've been dealing with Amazon AWS for more than four years now.
What do I think about the stability of the solution?
We are experiencing 99.9% uptime already, so we have had no issues with stability.
What do I think about the scalability of the solution?
It is scalable. We have configured our Auto Scaling options there, which enables us to install as the requirements increase. It auto scales the server.
How are customer service and technical support?
Technical support is okay. I will not rate it too high, but I think it might be because it is part of a basic plan. We do not have the enterprise support plan.
How was the initial setup?
You don't require much technical expertise to have an instance, so the initial setup is quite easy.
What other advice do I have?
On a scale from one to ten, I would rate Amazon AWS at nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Manager / Architect at a tech services company with 201-500 employees
A cloud computing solution with great elasticity
Pros and Cons
- "The compute and the elasticness of the compute is really great, because whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration, which is really wonderful, more cost-effective, and has been really good for us."
- "AWS support could be better. It could be faster and straightforward."
What is our primary use case?
We're using several Amazon products. We use Amazon AWS Compute Service, AWS Elastic Load Balancing, and a huge private VPN or a virtual private network are created out of it. We also use an API Gateway. There are several products and several services that AWS provides, and we're using them.
What is most valuable?
The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us.
What needs improvement?
AWS support could be better.
For how long have I used the solution?
I have been using Amazon AWS for many years.
How are customer service and technical support?
AWS support could be better. It could be faster and straightforward.
How was the initial setup?
There's no initial setup or installation. It's all configuration.
What's my experience with pricing, setup cost, and licensing?
A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis.
Which other solutions did I evaluate?
We did evaluate a couple of other products like Google Cloud and RTCloud, but our customers decided to go with AWS.
What other advice do I have?
I would recommend this cloud solution to new customers.
On a scale from one to ten, I would give Amazon AWS an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech services company with 1,001-5,000 employees
Detailed dashboard, easy to follow documentation, and reliable
Pros and Cons
- "This solution offers a very detailed dashboard that has some metrics, such as performance and budget."
- "The solution is really reliable even when we were using it as a demo to showcase to clients."
- "In a future release, I would like to see more support for AI because it is the future."
- "We had some problems with bandwidth because of high usage."
What is our primary use case?
I am using the solution to create my own virtual servers in the cloud. We use one of the servers to deploy the database for NoSQL database on MongoDB. MongoDB allows all types of databases.
Here is a more detailed explanation. I needed to deploy a backup API that was not in the project I needed it for. To back up the API is essentially treating data from the MongoDB database. Initially, we implemented it locally and tested all the endpoints, and then we deployed it to the AWS services. We needed this to be online and to communicate with the front end, which is an angular app that says you receive the data from another database which is another NoSQL.
What is most valuable?
This solution offers a very detailed dashboard that has some metrics, such as performance and budget. You can find all the documentation on how to do almost anything. It supports multiple services where you can use Linux. Depending on your use case, you can also manage the allocations, for example, your hard drive and memory.
Additionally, the solution is user-friendly, has intuitive dashboards, and plenty of graphs and charts available.
What needs improvement?
We had some problems with bandwidth because of high usage. There were so many queries going to the API and since we were on a budget, we did not provide the needed requirements for our software. At those times the performance was really slow, I needed to log in using a remote session to check whether there is a problem and if there was I had to restart the server. If you have the required budget and you know how to customize it, I think it would be working fine.
In a future release, I would like to see more support for AI because it is the future.
For how long have I used the solution?
I have been using the solution for the past year.
What do I think about the stability of the solution?
The solution is really reliable even when we were using it as a demo to showcase to clients.
The cloud-based environment was secure for everything I used it for. It does not allow you to just log in for the remote sessions. You need to configure it to have a computer log into your accounts properly for user management.
What do I think about the scalability of the solution?
The solution is scalable, whenever you want to scale up the solution and improve it, they really offer you that opportunity. For example, increase the hardware and resources.
How are customer service and technical support?
The customer support is exceptional. I was having some problems with deploying the server and had to contact support. I began chatting with the chatbot and when it did not help me I was transferred to one of their support attendants. Once the ticket is submitted, they send you another email, in three days to check whether the problem was resolved or not. They are really helpful.
Additionally, at one of the AI summits, Amazon had a room that was filled with many technical professionals. They all had different technical backgrounds willing to give support to those who asked questions. It was really helpful.
How was the initial setup?
The installation for me was straightforward since I have some technical background. However, I did still need to read some documentation. The installation documentation is good and informative. Those who are new to the solution can search the internet for information to guide them and there are courses online to follow too.
What's my experience with pricing, setup cost, and licensing?
When I first started using the solution I used a free trial, and then we upgraded to a pay-as-you-go subscription. We have an allocated budget of $50. I am happy with the pricing because the free trial project helped me progress. In our country, there are limitations for what payment methods we can use, we do not support PayPal, and credit card transactions are delayed. Hopefully, this gets better in the future. However, in other countries, this is not a widespread problem.
What other advice do I have?
The type of deployment of the solution depends on the need of the organization. There are some solutions that we deploy for the clients that we need in a more stable environment. In this case, we use the cloud. For testing purposes for internal projects, we use our own servers within the company. I think by the IP numbers, we can request to create a certain server and they created this for us. There are some clients that require a cloud-based solution, we have this capability but it is still in testing and it is not what we use our servers for.
I would recommend this solution for companies like small companies just starting out. It would be really helpful for them.
I rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager IT at OakNorth Bank
Easy to set up, good support, and feature-rich
Pros and Cons
- "The installation and initial setup are easy."
- "We have had several issues with the products and services but as of now, there are no good alternatives."
What is our primary use case?
We use the AWS Cloud service for storing company-related information.
What is most valuable?
The cloud-based infrastructure has several good products that people normally use.
What needs improvement?
We have had several issues with the products and services but as of now, there are no good alternatives.
For how long have I used the solution?
I have been using Amazon AWS for the past seven years.
What do I think about the stability of the solution?
I use AWS several times each day, and we plan to continue using it.
What do I think about the scalability of the solution?
We have 7,000 users on AWS.
How are customer service and technical support?
The technical support and customer service are good.
Which solution did I use previously and why did I switch?
I have also worked with Microsoft Azure and I find the initial setup of AWS to be easier.
How was the initial setup?
The installation and initial setup are easy.
What's my experience with pricing, setup cost, and licensing?
This is a subscription-based product.
This is not an expensive product but it would be an improvement if the price were cheaper. Google Cloud, for example, is cheaper.
What other advice do I have?
This is definitely a product that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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