We use Amazon AWS to store and run cloud-based applications in the cloud, such as databases, virtual machines, and dockers.
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees
Good performance, robust, and scales well
Pros and Cons
- "The technical support is good."
- "We have no issues with the stability of Amazon AWS."
- "It is difficult to hand over legacy applications when migrating them to the cloud."
- "It is very expensive, you have to be very cautious."
What is our primary use case?
What needs improvement?
The price could be reduced.
It is difficult to hand over legacy applications when migrating them to the cloud. It's a challenge.
For how long have I used the solution?
I have been working with Amazon AWS for approximately eight years. It's been a long time.
We are working with the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of Amazon AWS.
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What do I think about the scalability of the solution?
Amazon AWS is a scalable solution.
We are providing applications at a global level. This solution is used by 1,000 users.
How are customer service and support?
The technical support is good.
How was the initial setup?
The installation can be challenging when migrating legacy applications to the cloud.
What about the implementation team?
Most of the time, I require the assistance of some technicians.
What's my experience with pricing, setup cost, and licensing?
It is very expensive, you have to be very cautious.
Licensing fees are paid on a monthly basis.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Information Systems Engineer / CIO at Azienda ULSS 2 Marca Trevigiana
Provides a good value for money, and is highly scalable and stable
Pros and Cons
- "Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability."
- "Its scalability is powerful; we are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative, and in one night we can have 240,000 people in one minute schedule an appointment, so I am very happy with the scalability."
- "The dashboard can be improved a little bit to provide more information."
- "The dashboard can be improved a little bit to provide more information."
What is our primary use case?
We are using AWS for storage for the database server and data.
What is most valuable?
Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability.
What needs improvement?
The dashboard can be improved a little bit to provide more information.
For how long have I used the solution?
I have been using this solution for more than one year.
What do I think about the stability of the solution?
We open the services at midnight, and we have many people taking our services, and it has been very stable.
What do I think about the scalability of the solution?
Its scalability is wonderful. It is suitable for enterprises.
How are customer service and support?
I don't directly take support from Amazon. We have a company for technical support, and their suggestion was great. The technical sample that they gave was very easy. It helped to resolve the problem quickly.
How was the initial setup?
It was very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest one, but there is a good ratio between the quality of service and the pricing. Its price is good for me.
What other advice do I have?
I would recommend this solution. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Founder and Managing Director at Analytic Brains Technologies Private Limited
Great option for cloud-based storage where usage can be increased as the demand increases
Pros and Cons
- "This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, it is not required to accommodate a full workload. You can start with a basic version and scale up as needed."
- "This solution is a good option if you are looking for cloud-based storage."
- "This solution could offer more security."
- "This solution could offer more security."
What is our primary use case?
This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, you can start with a basic version and scale up as needed.
It is possible to scale up the server capacity on demand. That is a big advantage as far as a cloud system is concerned. Backup of the systems can be done easily and can be automated. There are automation tools within this solution that help us manage deployment.
What needs improvement?
This solution could offer more security.
For how long have I used the solution?
We have used this solution for five years.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
We would recommend Amazon Web Services to someone who is looking for a global rollout or deployment.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Engineer at a tech services company with 201-500 employees
Provides valuable features like Cloud Management, but the hybrid cloud could have better support
Pros and Cons
- "Cloud Management has been a valuable feature."
- "I believe it's a great product and great technology."
- "In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection."
What is our primary use case?
I am an integrator.
We get some courses and communications from the technology, so we update our knowledge about how to use that kind of technology for the cloud.
What is most valuable?
Cloud Management has been a valuable feature. It depends on how we meet our business challenge head-on with the cloud computing services because sometimes you find that the computing is working fine with Google, and sometimes it's Azure, and sometimes it's Amazon.
One customer is going to work with Azure, and the next year they'll change everything and work with AWS because in our environment the most sensitive data is kept in the on-premise environment the majority of the time. It's more frequent that you can find an environment that has hybrid implementation.
What needs improvement?
I think in some situations the key difference between Azure and AWS is how they support the hybrid cloud. In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection. Azure provides security by offering information on the whole account where AWS security provides an easy find row. It depends on what the customer wants to have in the environment or how they want to work with that or what is the customer's budget.
Most of the issues are that because it's a hybrid environment, the configuration is restricted with the firewalls. The most common issue that they have found is generated by the person who administers these kinds of solutions.
It would be great if you could find a way to make an architect design and just click one button and put that in the cloud.
For how long have I used the solution?
I have been using this solution for more than six years.
How was the initial setup?
It's simple because the customer will get familiar with the technology. The customer has to know his company. He has to know it's a new technology and everything gets complicated if the person doesn't adapt to changes. It depends on how they approach all the adoption from this kind of multi-cloud solution.
What other advice do I have?
I would rate this solution 7 out of 10.
My advice is to read about the solution. All of the learning is logical, and you can follow it and put it in practice. I believe it's a great product and great technology.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Global Creations Pakistan
User-friendly, stable platform with servers that are more reliable than others
Pros and Cons
- "Stable platform with a straightforward setup. It's user-friendly, with more reliable servers compared to the competition."
- "What I liked most about Amazon AWS are its services and infrastructure, as it's a very user-friendly platform with servers that are more reliable than others."
- "The technical support package for free trial users should be built on and improved."
- "An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial."
What is our primary use case?
I used Amazon AWS to create a server for our local application and integrated it for clients.
What is most valuable?
What I liked most about Amazon AWS are its services and infrastructure. They're good. It's a very user-friendly platform. Its servers are also more reliable than others.
What needs improvement?
An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial. There is a gap between the user and their technical support team. My suggestion is for them to build on their support for their free trial users.
For how long have I used the solution?
I used Amazon AWS within the last 12 months, but not right now as I used it for my old project, when I was creating an EC2 server at that time. That was my virtual project, so I created an account and used the AWS services, and also created the server, but that project was closed, so the need was unmet.
What do I think about the stability of the solution?
Amazon AWS is so stable.
What do I think about the scalability of the solution?
Amazon AWS is scalable, and I'm rating it a nine out of ten for scalability.
How was the initial setup?
Installation for this solution is not complicated. It's easy to install. It's straightforward. If I were to rate my experience with the initial setup of Amazon AWS, with five being the best and one being the worst, I'm giving it a five out of five.
What about the implementation team?
Amazon AWS was deployed in-house. I didn't use any integrator, reseller, or consultant.
Which other solutions did I evaluate?
I was working with Alibaba Cloud before I worked with Amazon AWS. Alibaba Cloud is comparatively more difficult than Amazon AWS.
I also evaluated Google Cloud and the main differences between Amazon AWS and these other products include how Amazon AWS was easy to use, user-friendly, and its infrastructure.
What other advice do I have?
I've also used the server I built via Amazon AWS for our Android applications, and found the reliability and the stability of that server to really good. I can use it again next time when I'm into development. The server's always good.
I had four customers on Amazon AWS. Those customers were architects working in technology and IT companies.
I also created a server for our taxi application client as one of my projects. I have a local user.
I had three to four people for deployment and maintenance. Some were nontechnical, while some were technical, with an IT background.
Because I was on the free trial version of Amazon AWS, I didn't get to use their technical support.
I used the free trial of Amazon AWS for my clients. I used it during the testing period. I developed applications for clients, then recommended AWS servers to them for the applications.
I highly recommend this platform to others who are considering using it, because its stability is good.
We have different requirements vs other users, so I'm not in a position to recommend features, especially because I have not used all the features of Amazon AWS. I can't say that this feature is good, or that feature is bad. I can't say which features to add to the next release.
I'm rating Amazon AWS a nine out of ten and this is both from an integrator and customer perspective.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente TI at Tecdex
The interface is easy to understand and use
Pros and Cons
- "I think the AWS interface is good. It's easy to understand and use."
- "AWS is incredibly stable."
- "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."
- "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."
What is our primary use case?
We use Amazon AWS to implement services for our customers, like backup systems, webpages, and customer services.
What is most valuable?
I think the AWS interface is good. It's easy to understand and use.
What needs improvement?
It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud.
For how long have I used the solution?
I've been working with Amazon AWS for six years, almost seven.
What do I think about the stability of the solution?
AWS is incredibly stable.
What do I think about the scalability of the solution?
I think that almost 1,000 people.
How are customer service and support?
Amazon support is very good.
How was the initial setup?
Setting up AWS isn't complex, takes less than a week, and only requires one person.
What other advice do I have?
I rate AWS 10 out of 10. AWS is a solid product. I feel confident I can provide a good level of service to my customers using AWS. To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Solution Architect
Good functionality and UI with quick-responding technical support
Pros and Cons
- "The initial implementation process is not difficult or complex."
- "Technical support has been great. They are helpful and responsive. They are very fast."
- "The availability could be better."
- "The pricing could be better. It's a bit expensive."
What is our primary use case?
We are primarily using the solution for evaluation purposes.
What is most valuable?
The functionality and the UI are both very straightforward.
The initial setup is straightforward.
The stability is good.
Technical support is quick to assist.
What needs improvement?
The pricing could be better. It's a bit expensive.
The availability could be better.
For how long have I used the solution?
I've been using the solution for about two years.
What do I think about the stability of the solution?
I haven't had any issues that would bring stability into question. there are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I can't speak to the scaling. It's not something I've attempted. I just use it myself.
I can't say that there are plans to increase usage right now.
How are customer service and support?
Technical support has been great. They are helpful and responsive. They are very fast.
Which solution did I use previously and why did I switch?
This is my first cloud product. I did not use something previously.
How was the initial setup?
The initial implementation process is not difficult or complex. It's straightforward. It's basically having the computing power, the storage, S3, and the database.
What about the implementation team?
The implementation was handled in-house. We did not use an external integrator, reseller, or consultant.
What's my experience with pricing, setup cost, and licensing?
It's a costly product.
We pay a monthly licensing fee. It's below $100 a month.
Which other solutions did I evaluate?
I haven't done any evaluations or comparisons with other products.
What other advice do I have?
We are customers.
We are using the latest version of the solution.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
GM COE at Anuntatech Management Services Ltd
Easy to implement, with good technical support and great performance
Pros and Cons
- "The solution can scale well."
- "The solution is stable and reliable."
- "There's a huge cost for support."
- "They should offer fixed costs instead of basing it on consumption. There's a huge cost for support."
What is our primary use case?
We primarily use it for our clients, for infrastructure purposes.
What is most valuable?
The solution has been stable.
The solution can scale well.
Implementing the solution is very simple.
What needs improvement?
There are a lot of scripts and data forms are available. For us, it's not required as much now. I don't know what should do that could be extra.
They should offer fixed costs instead of basing it on consumption. There's a huge cost for support.
For how long have I used the solution?
We've used the solution for two years. It's been a while.
What do I think about the stability of the solution?
The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have four customers as of now in AWS.
Right now, they are developing in India. more regions are coming online as they grow.
Scalability is quite good.
How are customer service and support?
Technical support has been very good. We don't have any complaints. We are satisfied with the level of support on offer.
How was the initial setup?
The installation of AWS is straightforward. It's not overly complex or difficult. They make it pretty simple.
If you have past experience with deploying AWS, then it shouldn't take more than a week.
We have 15-20 team members that work across different technologies and they can handle deployment. We have a team of just over 20 that can handle maintenance. They are admins.
What about the implementation team?
We can deploy the solution for our clients. We have a team that can manage the process.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are good. It's a bit better than, for example, Azure. They have a different model for charging clients.
Technical support costs extra. It could be cheaper.
What other advice do I have?
We have customers who use the solution.
I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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