No more typing reviews! Try our Samantha, our new voice AI agent.
it_user1080936 - PeerSpot reviewer
Owner at Global Creations Pakistan
Real User
Jan 29, 2022
User-friendly, stable platform with servers that are more reliable than others
Pros and Cons
  • "Stable platform with a straightforward setup. It's user-friendly, with more reliable servers compared to the competition."
  • "What I liked most about Amazon AWS are its services and infrastructure, as it's a very user-friendly platform with servers that are more reliable than others."
  • "The technical support package for free trial users should be built on and improved."
  • "An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial."

What is our primary use case?

I used Amazon AWS to create a server for our local application and integrated it for clients.

What is most valuable?

What I liked most about Amazon AWS are its services and infrastructure. They're good. It's a very user-friendly platform. Its servers are also more reliable than others.

What needs improvement?

An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial. There is a gap between the user and their technical support team. My suggestion is for them to build on their support for their free trial users.

For how long have I used the solution?

I used Amazon AWS within the last 12 months, but not right now as I used it for my old project, when I was creating an EC2 server at that time. That was my virtual project, so I created an account and used the AWS services, and also created the server, but that project was closed, so the need was unmet.

Buyer's Guide
Amazon AWS
May 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,830 professionals have used our research since 2012.

What do I think about the stability of the solution?

Amazon AWS is so stable.

What do I think about the scalability of the solution?

Amazon AWS is scalable, and I'm rating it a nine out of ten for scalability.

How was the initial setup?

Installation for this solution is not complicated. It's easy to install. It's straightforward. If I were to rate my experience with the initial setup of Amazon AWS, with five being the best and one being the worst, I'm giving it a five out of five.

What about the implementation team?

Amazon AWS was deployed in-house. I didn't use any integrator, reseller, or consultant.

Which other solutions did I evaluate?

I was working with Alibaba Cloud before I worked with Amazon AWS. Alibaba Cloud is comparatively more difficult than Amazon AWS.

I also evaluated Google Cloud and the main differences between Amazon AWS and these other products include how Amazon AWS was easy to use, user-friendly, and its infrastructure.

What other advice do I have?

I've also used the server I built via Amazon AWS for our Android applications, and found the reliability and the stability of that server to really good. I can use it again next time when I'm into development. The server's always good.

I had four customers on Amazon AWS. Those customers were architects working in technology and IT companies.

I also created a server for our taxi application client as one of my projects. I have a local user.

I had three to four people for deployment and maintenance. Some were nontechnical, while some were technical, with an IT background.

Because I was on the free trial version of Amazon AWS, I didn't get to use their technical support.

I used the free trial of Amazon AWS for my clients. I used it during the testing period. I developed applications for clients, then recommended AWS servers to them for the applications.

I highly recommend this platform to others who are considering using it, because its stability is good.

We have different requirements vs other users, so I'm not in a position to recommend features, especially because I have not used all the features of Amazon AWS. I can't say that this feature is good, or that feature is bad. I can't say which features to add to the next release.

I'm rating Amazon AWS a nine out of ten and this is both from an integrator and customer perspective.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerente TI at Tecdex
Real User
Jan 16, 2022
The interface is easy to understand and use
Pros and Cons
  • "I think the AWS interface is good. It's easy to understand and use."
  • "AWS is incredibly stable."
  • "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."
  • "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."

What is our primary use case?

We use Amazon AWS to implement services for our customers, like backup systems, webpages, and customer services.

What is most valuable?

I think the AWS interface is good. It's easy to understand and use. 

What needs improvement?

It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud.

For how long have I used the solution?

I've been working with Amazon AWS for six years, almost seven.

What do I think about the stability of the solution?

AWS is incredibly stable.

What do I think about the scalability of the solution?

I think that almost 1,000 people.

How are customer service and support?

Amazon support is very good. 

How was the initial setup?

Setting up AWS isn't complex, takes less than a week, and only requires one person. 

What other advice do I have?

I rate AWS 10 out of 10. AWS is a solid product. I feel confident I can provide a good level of service to my customers using AWS. To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
May 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,830 professionals have used our research since 2012.
reviewer1759671 - PeerSpot reviewer
Technical Solution Architect
Real User
Jan 15, 2022
Good functionality and UI with quick-responding technical support
Pros and Cons
  • "The initial implementation process is not difficult or complex."
  • "Technical support has been great. They are helpful and responsive. They are very fast."
  • "The availability could be better."
  • "The pricing could be better. It's a bit expensive."

What is our primary use case?

We are primarily using the solution for evaluation purposes.

What is most valuable?

The functionality and the UI are both very straightforward.

The initial setup is straightforward.

The stability is good.

Technical support is quick to assist.

What needs improvement?

The pricing could be better. It's a bit expensive. 

The availability could be better.

For how long have I used the solution?

I've been using the solution for about two years.

What do I think about the stability of the solution?

I haven't had any issues that would bring stability into question. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I can't speak to the scaling. It's not something I've attempted. I just use it myself.

I can't say that there are plans to increase usage right now. 

How are customer service and support?

Technical support has been great. They are helpful and responsive. They are very fast.

Which solution did I use previously and why did I switch?

This is my first cloud product. I did not use something previously.

How was the initial setup?

The initial implementation process is not difficult or complex. It's straightforward. It's basically having the computing power, the storage, S3, and the database.

What about the implementation team?

The implementation was handled in-house. We did not use an external integrator, reseller, or consultant.

What's my experience with pricing, setup cost, and licensing?

It's a costly product.

We pay a monthly licensing fee. It's below $100 a month.

Which other solutions did I evaluate?

I haven't done any evaluations or comparisons with other products.

What other advice do I have?

We are customers.

We are using the latest version of the solution.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mitul Rajput - PeerSpot reviewer
GM COE at Anuntatech Management Services Ltd
Real User
Jan 13, 2022
Easy to implement, with good technical support and great performance
Pros and Cons
  • "The solution can scale well."
  • "The solution is stable and reliable."
  • "There's a huge cost for support."
  • "They should offer fixed costs instead of basing it on consumption. There's a huge cost for support."

What is our primary use case?

We primarily use it for our clients, for infrastructure purposes. 

What is most valuable?

The solution has been stable. 

The solution can scale well.

Implementing the solution is very simple. 

What needs improvement?

There are a lot of scripts and data forms are available. For us, it's not required as much now. I don't know what should do that could be extra.

They should offer fixed costs instead of basing it on consumption. There's a huge cost for support.

For how long have I used the solution?

We've used the solution for two years. It's been a while. 

What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have four customers as of now in AWS.

Right now, they are developing in India. more regions are coming online as they grow. 

Scalability is quite good.

How are customer service and support?

Technical support has been very good. We don't have any complaints. We are satisfied with the level of support on offer.

How was the initial setup?

The installation of AWS is straightforward. It's not overly complex or difficult. They make it pretty simple. 

If you have past experience with deploying AWS, then it shouldn't take more than a week. 

We have 15-20 team members that work across different technologies and they can handle deployment. We have a team of just over 20 that can handle maintenance. They are admins.

What about the implementation team?

We can deploy the solution for our clients. We have a team that can manage the process. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are good. It's a bit better than, for example, Azure. They have a different model for charging clients. 

Technical support costs extra. It could be cheaper.

What other advice do I have?

We have customers who use the solution.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer922707 - PeerSpot reviewer
Senior Product Manager at a tech services company with 501-1,000 employees
MSP
Jan 12, 2022
You can scale it up and down as you need, which is much easier than adding and provisioning new servers
Pros and Cons
  • "The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc"
  • "The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute."
  • "You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."
  • "You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill."

How has it helped my organization?

The most valuable feature of AWS is that you can scale it up and down as you need. The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc. 

For how long have I used the solution?

Most of the companies that I've worked for deal with AWS. 

What do I think about the stability of the solution?

I don't know how many servers they say they have, but AWS is a highly reliable platform. I'm sure they've had outages because it's all over the news when they do, but it's stable overall.

What do I think about the scalability of the solution?

Cloud solutions like AWS are supposed to have near-infinite scalable. That's the point. You can just keep going and make them as big or small as you need. 

What's my experience with pricing, setup cost, and licensing?

AWS is like all the other cloud providers. They're all like vacuum salesmen, where they come in, and they say, "Do you want to buy this hose or this vacuum?" And you're like, "Yeah, it's not that expensive. It's a hose." And then they say, "How about these extra bags?" And you're like, "Okay. I'll buy the bags. It's not that much." Then, at the end of the day, you've bought an entire vacuum store's worth of stuff. You don't know upfront what it will cost, but they have cost calculators and other things like that.

You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management.

I don't even know how many microservices they have now. It seems like hundreds, so what do you do. What would you tell them to do with Aurora compared to their other stuff? There's just so much there that it's tough to get a comprehensive understanding of what you're getting into with AWS. And that's just the nature of AWS. It's a giant ecosystem. Azure is the same. I'm not familiar with GCP, but I'm sure it's the same. They do their best to make it as clean as possible from a sales perspective, but the AWS sticker shock is real.

I'm not sure about the exact costs. When I used to do stuff with Commvault and stuff, I knew the ingress and egress fees and the data cost for storage on AWS, but that was a long time ago.

What other advice do I have?

I guess I would rate Amazon AWS eight out of 10. AWS works as advertised, but they're expensive if you don't know what you're doing. I'm not sure if I can knock them for not being transparent about pricing. Cloud costs are challenging. There's an entire industry popping up for managing cloud costs with consultants who can tell you how to get the most out of your AWS allocation. 

I don't have a lot of advice. If you're planning to implement a cloud solution, just pick one. I mean, if you're a Microsoft shop, it probably makes more sense to go Azure. If you're not, then I would recommend AWS. It depends on what you're looking to get out of it. 

There are references, architectures, case studies, and a million other things that would off better advice on whether to go with AWS or not. But if you're looking to go to the cloud, AWS is as good as everybody else. AWS is probably better than Azure and GCP, but that's a tricky thing to pin down. It depends on what your goals and requirements are. My best advice is to evaluate your goals before making a decision.

I hope that people take what I say about AWS with a massive grain of salt because it's like asking an ant about an elephant. What's an ant going to know about an elephant? It's just too big for any one person to know.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
oeco710 - PeerSpot reviewer
Site Reliability Engineer at a tech services company with 1,001-5,000 employees
Consultant
Jan 10, 2022
Its features are a great complement to the basic infrastructure of any company
Pros and Cons
  • "I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
  • "The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
  • "A person with no AWS experience might find it overwhelming at first."
  • "Deploying AWS is complex in the beginning."

What is our primary use case?

I'm currently using AWS to create two environments with the EC2 instance. I have one environment for staging and developing processes and another environment for production.

What is most valuable?

I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important.

For how long have I used the solution?

I've used AWS for around two years.

What do I think about the stability of the solution?

AWS is reliable. I've seen around 10 issues in the whole time I've been using it, so I think that is highly stable.

What do I think about the scalability of the solution?

AWS is a cloud platform, so it's inherently scalable.

How are customer service and support?

The cloud platform can have problems, but AWS has a good SLA. If a region has problems, Amazon will fix the issue, so the customer never knows. 

How was the initial setup?

Deploying AWS is complex in the beginning. It becomes more intuitive once you have a solid grasp of the fundamentals. However, a person with no AWS experience might find it overwhelming at first. Total deployment took around two weeks.

What other advice do I have?

I rate AWS nine out of 10. It's a complete solution. If Amazon added any more features, that would just be a pleasant surprise for me because AWS perfectly fits the needs of my current job.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Claudio Augusto Rosa David - PeerSpot reviewer
Specialist Database Management at Claranet
MSP
Jan 9, 2022
Good services and integration capabilities but sometimes the configuration is off
Pros and Cons
  • "They integrate well with various other solutions."
  • "Managing databases, and moving them from on-premises to the cloud is easy."
  • "I'd like to see integration with MySQL."
  • "I'm finding that the solution can sometimes be slow."

What is most valuable?

The services on offer are good.

I use the RDS a lot.

I've recently implemented more systems on Amazon. They integrate well with various other solutions.

Managing databases, and moving them from on-premises to the cloud is easy.

What needs improvement?

I need to read a bit more and figure out if the database configuration is off. I'm finding that the solution can sometimes be slow. 

If I have a complex database on the OCI and try to move in AWS, for example, sometimes I can't do it. I'd like it to be easier if possible. 

I'd like to see integration with MySQL.

For how long have I used the solution?

I've been using the solution for two years. 

Which solution did I use previously and why did I switch?

I've worked with Azure and Oracle as well. A big part of our database is on Oracle OCI. It might be as much as 70%.

How was the initial setup?

I can handle the implementation process. I've done a few lately.

What other advice do I have?

We're a customer and an end-user.

I'd rate the solution at a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1738722 - PeerSpot reviewer
PKI Policies Manager at a tech vendor with 201-500 employees
Real User
Jan 6, 2022
Stable, scalable and flexible
Pros and Cons
  • "I especially like the flexibility and scalability of the solution."
  • "The solution is absolutely stable, and this is one of its best features."
  • "While feasible, custom configuration will be more time consuming than standard."
  • "While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice."

What is our primary use case?

While I cannot say for certain, I believe that we are using the latest version. 

We primarily use the solution to rent servers for storing certain commercial applications.

What is most valuable?

I especially like the flexibility and scalability of the solution. It is totally scalable. 

What needs improvement?

While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice.

For how long have I used the solution?

I believe we have been using Amazon AWS for more than 10 years.

What do I think about the stability of the solution?

The solution is absolutely stable. This is one of its best features. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

Amazon allows us to scale up and then down, something important to one of our customers who was in need of temporary increases in the throughput provided to the servers. This allowed us to meet the client's needs for the days or weeks that they required more dynamically located servers, after which we were able to scale down. This we were able to do through Amazon. This was difficult to accomplish beforehand, as the client had private servers for which he was forced to buy machines which he would subsequently keep. 

How are customer service and support?

I cannot comment on Amazon's technical support, as we have not made use of it. 

Which solution did I use previously and why did I switch?

We did use other solutions prior to Amazon AWS. We made use of local service and dealt with projects involving Google and Microsoft. We also used Microsoft Azure. 

Not long ago  we used Microsoft Azure, though this is necessary with some of our projects. We have different projects which vary with the customer's specifications. Some utilize Azure, although most require the use of Amazon. 

When comparing Microsoft Azure with Amazon AWS, I do not see much disparity. It really comes down to a business choice. If the customer is familiar with Microsoft, then the testing team maintaining the product will need to be acquainted with it as well and its ongoing use is required. Similarly, Amazon will continue to be employed if this is already the case. As such, the difference betwen the solutions does not come down to considerations of a technical nature as they are largely similar. The primary consideration is one of business, the use of one solution and provider over another. 

How was the initial setup?

When it comes to standard configuration, the installation is quick, usually taking one or two days to complete. Custom configuration, while feasible, takes somewhat longer. So far, we have not had many instances in which we required support or advice concerning custom configurations. 

The technical team would be in a better position than I to address any technical issues involved in the setup. From my perspective as a project manager, I feel what we have to be sufficiently good. There is much advertising, information on the advantages of the product and guides available. 

What about the implementation team?

Installation was carried out by our own internal integration team, not externally outsourced. I did not handle it myself. It was done by a team specialist. 

The technical team responsible for the deployment consists primarily of engineers. 

What was our ROI?

I cannot comment on whether we have seen an ROI, return on investment, as I do not possess this information.

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies with the project involved. Certain projects run around $6,000 per month, some less and others more. We handled many projects, each with its own complexities and specifications. The price ranges of the licenses varies with the complexity of the project. 

What other advice do I have?

Broadly speaking, there is a need to rely on specialists for properly setting up one's accounts and addressing his needs. This is not specific to Amazon, however, but is something prevalent with all providers.

I have assumed the role of both customer and integrator. In the past, I worked as a project manager with different projects employing Amazon products, services and software. 

For the most part, the solutions I used have been public, not private, such as AWS cloud. 

The number of users of the solution varies with the individual project. This can range from 20 to 200 to 500 users. 

Our teams have undertaken every role, be them architecture, development, design or testing. They are all internally integrated. 

I am a fan of Amazon products and generally recommend them to others. Of course, we employ Azure and Google products when the customer specifically requests these. 

Since all products have room for improvement, even when this is not apparent to me, I rate Amazon AWS as a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.