My primary use case was as a place to migrate legacy systems.
Senior Researcher at a computer software company with 10,001+ employees
Stable, scalable, and reduces overhead costs
Pros and Cons
- "Cost-effective and tolerant."
- "Setup is somewhat complex."
What is our primary use case?
How has it helped my organization?
AWS has reduced our costs and maintenance requirements. It also allows us to control our load in peak times and automatically increases or decreases your capacity as required.
What is most valuable?
The features I have found most valuable are S3 buckets and Lambda services.
What needs improvement?
An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them. There is also a cost underlay, in that at the end of the day, some costs are not in the picture, so AWS needs to improve its costing toolset.
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For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
The stability of AWS has improved over time and can now be well managed.
What do I think about the scalability of the solution?
This solution is scalable to any limit.
Which solution did I use previously and why did I switch?
I previously used Rackspace Openstack but switched because it required more manpower than AWS, and AWS is more cost-effective and tolerant.
How was the initial setup?
The setup was somewhat complex. It was done in three phases over a year.
What was our ROI?
This solution reduced our overhead cost by 30-40%.
What's my experience with pricing, setup cost, and licensing?
Technical support is expensive to use.
Which other solutions did I evaluate?
I evaluated Oracle Cloud, but it was more complex to use and provided a smaller toolset than AWS.
What other advice do I have?
This solution is one of the top tools available for legacy migration. I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead solution architect at a recreational facilities/services company with 10,001+ employees
Feature-rich, integrates well, stable, scalable, and has good support that responds immediately
Pros and Cons
- "It integrates well."
- "I would like to see CloudFormation made more in the programming way of thinking."
What is our primary use case?
We use several features of this solution for many purposes. For example, we use CloudFormation for infrastructure as a service, Kinesis for the message queue, Lambda for integration services, and ATC for hosting.
We also use S3 for storing the data, clustering, Multizone security, AVS to attach hard disk, and assistant.
What is most valuable?
It is easy to use.
It has many features that we use.
It integrates well.
They upgrade a lot of applications.
What needs improvement?
If you are familiar with other cloud infrastructures, you can see that it is in need of some enhancements.
It is easy to enhance it to make the clustering easier.
At times, when you use CloudFormation to create five machines with a sequence name, it is difficult but can be done with Terraform easily.
I would like to see CloudFormation made more in the programming way of thinking. You have some variables, LOB, IF statements, and inheritance, where it's not just the functionality that we have, but gives you the output. They could make it close to the programming language, even if it's a scripting language. They need more control over it such as an If-Then-Else statement and a sub-loop if possible. It will make it easier to create the infrastructure.
For how long have I used the solution?
I have been working with Amazon AWS for more than seven or eight years.
We are using the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Amazon AWS is a scalable solution.
I work as a consultant and have a couple of customers. Each customer is of a different size company but they are all over 1,000.
How are customer service and technical support?
AWS has very good technical support. They react immediately when you need help.
How was the initial setup?
When you speak of installation, you refer to applications already built or software in ATC to be installed. AWS doesn't sell applications, they give you an infrastructure as a service, application as a service, and a platform as a service but they don't give you applications to be installed.
There is no installation required in AWS.
The maintenance required depends on the size of the company. Some larger companies require a larger IT department while others don't require it at all.
What's my experience with pricing, setup cost, and licensing?
A license is required. Some customers will provide their own license and others will purchase it directly from AWS.
What other advice do I have?
I would recommend this solution to others who are interested in it.
I would rate Amazon AWS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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March 2025

Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Lecturer and Researcher at a university with 1,001-5,000 employees
Very scalable, easy to use, and reliable
Pros and Cons
- "The installation process is very simple."
- "The product would be better if it was more secure."
What is our primary use case?
We primarily use the solution as a cloud computing platform. We use it for database storage.
How has it helped my organization?
Application development and migration form On-Premise to Cloud
What is most valuable?
The solution is very stable. Its reliability is great.
We've found the product to be very easy to use.
The solution is scalable.
The installation process is very simple.
Technical support is very good.
What needs improvement?
The product would be better if it was more secure.
The stability could always be improved upon.
For how long have I used the solution?
I've been using the solution for a few years at this point. It's been a while. I've had a good amount of time to work with it.
What do I think about the stability of the solution?
The solution is very stable. It doesn't crash or freeze. there are no bugs or glitches. It's reliable and the performance is good.
What do I think about the scalability of the solution?
The product is scalable. If a company needs to expand, it can do so with ease.
We have about 50 people using the solution within our organization.
How are customer service and technical support?
The technical support on offer from Amazon is very helpful and responsive. I'm happy with the level of service they provide. They are very good.
Which solution did I use previously and why did I switch?
We did not previously use a different product. We've always used AWS.
How was the initial setup?
The solution is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issue with the process. The deployment is quick.
What about the implementation team?
Middle level
What was our ROI?
Calculate form Physical Server , CAPEX,OPEX
What's my experience with pricing, setup cost, and licensing?
You do need to pay for a license. We pay a monthly fee in order to use the product.
Which other solutions did I evaluate?
Yes,I study form this ,https://comparecloud.in/
What other advice do I have?
We are using the latest version of the solution. I'm not sure of the version number off-hand.
I'd rate the solution at a nine out of ten. We're very happy with its capabilities.
I'd recommend the solution to other users and companies.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flexible, scales well, and offers good stability
Pros and Cons
- "The solution scales very nicely."
- "The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint."
What is our primary use case?
Customers can use it for the web-based management of the product. We also store and retrieve data for their network connections. Also, we use the AI/ML portion called SageMaker to calibrate the algorithms and basically drive automation into the customer's use case. Typically our use cases are in hotels, public transportation, convention centers - anywhere where you are sharing internet connections. For example, hotels, conventions centers - anything where you might have people jockeying for a shared internet connection with possible oversubscription or network congestion. We also have enterprise Work-From-Home users due to the pandemic and they need to continue to provide access to those remotely into their own data center, corporate network, and public cloud.
How has it helped my organization?
Flexible fast way to bring up servers and network infrastructure with variable costs.
What is most valuable?
We use the AI/ML Sagemaker to help us build models.
We use several feature services on AWS, including Lambda, S3 database, RDS database, Alexa Voice Services and Cognito Gateway. They are all excellent in terms of offering great functionality.
They're pretty good about taking customer feedback and are generally able to productize the requested feature.
The initial setup is straightforward, especially if using Lightsail to start.
The solution scales very nicely.
The stability is good with a large number of Availability Zones WW.
Technical support is helpful and responsive but you must pay for a tiered support plan to ensure response.
What needs improvement?
The pricing is something you have to watch. You really have to constantly optimize your costs for instance, storage, IP's and things like that. That can become a job in itself to manage just from a budgeting standpoint if you are a moderate to heavy user. However, that's true for Azure or GCP as well.
If they did more automation on alerting you to cheaper pricing or automated volume pricing based on time/use or even porting you on to on-demand instances automatically, that would be kind of cool. That's something that I haven't seen yet. They could just automatically optimize for your workflow and put you onto a lower-priced instance to save you money. you Maybe allow you to pick an economy setting, or a performance setting, by time of day etc. something like that. That would be great. Then you don't have to think about it as much as you do in the current iteration.
It would be interesting to have a cost optimized accounting service so that they would come in and help remediate and give suggestions on how to cut costs. I know it's probably antithetical to their bottom line, but that said, obviously, if you take the high road there, you're going to probably keep people, and keep people from switching for lower costs. A lot of times, they can architect a better solution or a similar solution for lower cost and that would lead to customer retention--or maybe a longer term retention discount if youve stayed with them for awhile. That would be helpful if they had that. They have solutions architects, to consult however, they're usually just trying to design the best technical solution as opposed to the most cost-optimized solution.
For how long have I used the solution?
We've been using the solution for about four years at this point.
What do I think about the stability of the solution?
Services are pretty good stability-wise. They've got great redundancy. The one thing I would tweak them is when you're within the region or zone, they make it more difficult for you to do redundant zones, without carrying the IP addresses over seamlessly. That is a little bit of a sticking point, so you could have remote redundancy with the addressing there with it even outside of the AZ's. That would be a lot easier than having to go through the programming of it.
What do I think about the scalability of the solution?
The scalability is great. You can go from one small instance to GPU, very powerful instances, clusters. There is not any problem with scaling if you can afford it. If you've got the volume, you certainly can scale.
We have maybe a dozen or so customers that will use the product and then access the UI and the management system through the cloud. Then, of course, as developers, we have about 10 to 25 employees that have to use it to varying degrees to support the customers and do development.
How are customer service and technical support?
I like the tech support. It varies by level in that you've got to pay more to get the immediate response time. Generally, I'd say it's pretty good. Literally phone rings minutes after you log a trouble ticket. They're usually pretty good about escalations and helping. Out of AWS, Azure, and GCP, I'd give them the number two ranking. Azure has good support, however, it's expensive. GCP probably is number three I'd say, of the top three.
Which solution did I use previously and why did I switch?
We also occasionally use the Google Cloud Platform and Azure, although we tend to use AWS the most. GCP is a little bit cheaper overall, however, then you've got the cost of management that is typically a person so you do need to invest in that.
We started with Amazon and we've pretty much stayed with them. We've switched to Google and done some work on Azure that was customer driven, however, pretty much our prime public cloud has been AWS.
How was the initial setup?
The initial setup is not overly complex. It's pretty straightforward.
It's pretty easy to get started. However, you do have to make an investment and learn the different cloud platform's nomenclature. Most of our guys now are cloud practitioners and architects now that they've taken the training. We had to bite the bullet even though we've been users for four years. There is an investment that you have to make on the OPEX side. That's the case for any of the public clouds. Although once you know one, you can pretty much pick up the other ones pretty quickly.
What about the implementation team?
In-house
What's my experience with pricing, setup cost, and licensing?
Have to watch price/billing creep, but there are tools to watch and monitor your usage and billing.
Which other solutions did I evaluate?
Azure. GCP
What other advice do I have?
We're a software development group building specialty LAN/WAN optimization solutions, so we don't use a lot of canned products per se.
We do tend to sue reasonably new software versions of the OS...whatever is the latest LTS selections.
If you already have your workload ready, that's helpful, as you can actually trial it under a free tier and then see what the cost is, and extrapolate what the ongoing cost is. In the end, that's what gets you. Being able to do some benchmark testing on how much it's going to cost for your particular workflow across the three public clouds is definitely something you probably want to do. Especially if you're going to scale, as, obviously, it can suddenly creep up to not just tens or hundreds of dollars a month, but thousands a month, depending upon what you're doing. I definitely would recommend doing some reference testing of your workflows before deciding on a solution.
I'd rate the solution at an eight out of ten. They're pretty solid. You've got all the services that you can imagine, and then some. There's a very broad breadth of products and services. We haven't had too many SLA issues for recovery or downtime. Maybe we've just been lucky or good so far...
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Plenty of services, simple to understand, with significant support
Pros and Cons
- "Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing."
What is our primary use case?
There are different services, approximately 150 of them, this solution can provide. There are a few services I most commonly use. I am using it for the virtual servers, Lightsail which are lightweight virtual servers, and a simple storage service which is called S3.
What is most valuable?
Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
We have approximately 15 users using the solution in my organization.
What do I think about the scalability of the solution?
The scalability of the solution all depends on the services that you are using. It is very easy to scale in the cloud if you want to launch multiple servers and if you want to vertically or horizontally scale up the servers. It can support many environments such as Windows and Linux.
How are customer service and technical support?
The support is fast at responding and resolving issues.
Which solution did I use previously and why did I switch?
I have used Microsoft Azure and DigitalOcean previously.
How was the initial setup?
The solution is an on-demand service. There is a monthly billing requirement which is for the virtual machines we currently use.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to other providers because you need many of the services and it can add up fast.
What other advice do I have?
I recommend this solution to others and I plan to use the solution in the future.
I rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Cloud computing services with useful analytics feartures.
Pros and Cons
- "I like many features, like the recently released useful analytics features. There are many from the data analytics or database side."
- "The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
What is our primary use case?
We mainly use AWS for migrating onto the cloud or for analytic services and machine learning.
What is most valuable?
I like many features, like the recently released useful analytics features. There are many from the data analytics or database side.
What needs improvement?
The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS.
For how long have I used the solution?
I have been dealing with Amazon AWS for the last two years.
What do I think about the stability of the solution?
AWS is a stable and flexible solution.
What do I think about the scalability of the solution?
AWS is a scalable product.
How are customer service and technical support?
Technical support is customer-friendly and knowledgeable.
How was the initial setup?
The initial setup and installation are straightforward. They have very good documentation, and if you can follow the script, you can do it. I was trying to do it with the Datacom script, and I was able to make services like VPC and EC2 in the database cloud seamlessly.
What's my experience with pricing, setup cost, and licensing?
The prices are somewhat on the higher side. It would help if they can bring it down, especially for the sporting segment and for on-demand instances.
What other advice do I have?
I would recommend Amazon AWS to potential customers.
On a scale from one to ten, I would give Amazon AWS a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Software Architect / Senior Software Engineer / AWS Cloud Architect / Azure Cloud Architect / DevOps Engineer at a tech services company
Stable and fast cloud provider.
Pros and Cons
- "I generally don't like the user experience of Amazon. It's not the best."
How has it helped my organization?
With AWS services, we can focus on our products, and that makes our customers happier! Also we can provide higher SLAs for our customers.
What is most valuable?
I have been using almost every service on AWS for years. I'm trying to test every new service as soon as possible.
The main idea of using AWS is its ability to act so fast! We used to have servers on-prem data-centers. When you needed a new server/device/configuration, it could take hours/days/weeks based on the demand. Now I can have what I need in couple of minutes. That is amazing!
Of course there are other cloud providers, but AWS is far the best on both technology and stability. You can find cheaper providers, but you shouldn't risk your business just for saving some dollars.
AWS gives you chance to concentrate on your business and products which I believe is the most important thing, especially for start-ups.
Here are the services that I'm currently using on AWS:
EC2, ECS, Elastic Beanstalk, Lambda, S3, EFS, Glacier, RDS, DynamoDB, ElastiCache, Redshift, CloudWatch, CloudFormation,OpsWorks, VPC, CloudFront, Route53, IAM, Certificate Manager, ElasticSearch Service, WorkDocs, WorkMail, SQS, SES, SNS, and API Gateway.
What needs improvement?
These days, technology is changing every day and AWS is one of the leaders of this change. They are at least one step ahead of you, which is great. You can have new technology as soon as possible. I think in general there is no need for improvement. All I can suggest would be a cleaner designed console. I generally don't like the user experience of Amazon. It's not the best. You can see the same at AWS Console. I'd be happier If the design and the user experience would more simple. Sometimes I feel that there are lots of texts on the page which makes harder to find what you are looking for.
We have nearly 100% uptime using AWS resources which makes us provide higher SLA's for our customers.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
I have never faced any issues with the stability. This is one of the reasons why I chose AWS. They are more stable than any other cloud provider.
What do I think about the scalability of the solution?
The best feature for most of the users is scalability. You don't need to reserve lots of servers just for peak times! AWS is doing this perfectly.
How are customer service and technical support?
AWS has great support engineers. There are several types of support packages. Based on your package, they support you in their SLAs. Until now, they helped me well with every single ticket that I've issued.
Which solution did I use previously and why did I switch?
I've never switched to any other cloud provider, but I've tested nearly all of them. Testing all providers gives you a great chance to compare services. To be honest, most of the time AWS was better.
How was the initial setup?
Creating an account from AWS web-page is straightforward. Everyone can easily complete the registration process. Some people are thinking twice when they've asked for their credit card, but this is the nature of cloud systems. You'll pay as much as you use. It's one of the aspects of having everything easy and fast.
What's my experience with pricing, setup cost, and licensing?
If you can plan capacity for one or three years, you can use the upfront payment option which allows you to save up to 50%.
Which other solutions did I evaluate?
I'm testing every major cloud provider regularly. Other than AWS, I've used Microsoft Azure, Google Cloud Platform, and Digital Ocean.
What other advice do I have?
AWS has great how-to documents and videos. You can use these materials. We are here to help them whatever they need on their cloud migration/usage. They can find detailed information from http://calico-technologies.co.... or they can send an email to info@calico-technologies.co.uk or to me.
Disclosure: My company has a business relationship with this vendor other than being a customer: Calico Technologies supports their clients with their AWS needs. Detailed information can be found on http://calico-technologies.co.uk.
Owner at a tech vendor
You can set up buckets and upload files using the console.
What is most valuable?
The price point and ease of use are the most valuable features. The cost per GB per month has always been reasonable.
How has it helped my organization?
It is easy to set up buckets and upload files using the AWS Console.
What needs improvement?
The ease with which you can move files from short-term (S3) to long-term storage (i.e., Glacier) via a dashboard. With the introduction of Glacier as a long-term storage option, having some type of function key to simplify the transfer of files between the S3 and Glacier environments would be beneficial and increase efficiency. Perhaps it could be incorporated as an option when using the S3 Service or Glacier service; i.e., a "Transfer to Glacier" and "Transfer to S3."
For how long have I used the solution?
I have been using AWS S3 since 2007 or 2008.
What do I think about the stability of the solution?
We have not had any stability issues.
What do I think about the scalability of the solution?
We have not had any scalability issues.
Which solution did I use previously and why did I switch?
We previously used in-house data storage (HD and NAS).
How was the initial setup?
The initial setup was easy and straightforward, as opposed to some other solutions.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the licensing questions, but the pricing per GB/month is reasonable and competitive.
Which other solutions did I evaluate?
We didn’t look at alternatives, as it was the first cloud platform solution on the market at the time, at least that I was aware of.
What other advice do I have?
There are a plethora of options, but it certainly should be given primary consideration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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I recently started using Amazon AWS for my business and I have to say I'm impressed! The platform is incredibly user-friendly, even for someone who isn't very tech-savvy like myself. The range of services and features available is quite extensive, and I found everything I needed to build and run my application.
One of the things I appreciated the most about AWS is the level of security they provide. The platform is built with security in mind, and they offer a variety of tools and features to keep my data and applications safe. I also liked the pay-as-you-go pricing model, which meant I only paid for what I used, and I didn't have to worry about any hidden fees or unexpected costs.
Overall, I would definitely recommend Amazon AWS to anyone looking for a reliable and secure cloud computing platform. The level of support and resources available is top-notch, and the platform has been a game-changer for my business.