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Steven Odera - PeerSpot reviewer
Independent Contractor at Legacy Lighthouse Ltd
Real User
Reliable, and scalable, but artificial intelligence tools could improve
Pros and Cons
  • "The most valuable features of Amazon AWS are the EC2 instance for web applications with CDN Networks."
  • "There is a feature called Kinesis, which has to do with image processing. There are a few artificial intelligence tools that Amazon AWS should improve on."

What is most valuable?

The most valuable features of Amazon AWS are the EC2 instance for web applications with CDN Networks.

AWS Cloudfront is the official reference for the Global content delivery network (CDN) which significantly reduces latency or slow loading times.

What needs improvement?

There is a feature called Kinesis, which has to do with image processing. There are a few artificial intelligence tools that Amazon AWS should improve on.

For how long have I used the solution?

I have been using Amazon AWS for approximately five years.

What do I think about the stability of the solution?

I have found Amazon AWS to be stable.

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What do I think about the scalability of the solution?

Amazon AWS is scalable.

How are customer service and support?

The technical support has been challenging. I have found more tickets are being placed and the availability of the agents has been limited for some of the team members.

Which solution did I use previously and why did I switch?

We selected Amazon AWS because it was the most mature at the time. It was the initial cloud provider. Then Google and Microsoft also came up with Azure and TensorFlow. TensorFlow is catching up with a few code web programming tools, and that is a point of interest as well as image processing.

In a future release, the solution could improve on the IoT integrations and API access.

How was the initial setup?

The initial setup of Amazon AWS is complex due to how infrastructure is set up in different organizations.

What's my experience with pricing, setup cost, and licensing?

For the initial 12 months, the solution is reasonably priced. On enterprise license contracts where you negotiate, have been reasonable too.

What other advice do I have?

I would encourage the student package for someone who is starting out, they can get acquainted with the interface and the tools available.

I rate Amazon AWS a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sohail Iqbal - PeerSpot reviewer
Sr. Systems Architect at Orison Tech
Consultant
Good community support, but the pricing could be improved
Pros and Cons
  • "AWS has large community support."
  • "The billing should be more competitive."

What is our primary use case?

We are both a user and a provider of services to some of our clients. We are not official partners, but we provide regular services to set up our clients' infrastructure on AWS. We deploy their projects there with their own account so that we can hand over technical ownership whenever they need it. As a result, they can continue to provide their services to other consultants. we offer these services to set up their systems and their services.

We use Amazon AWS mostly for typical hosting for applications, some emails, queuing services, and databases most of the time.

What is most valuable?

I am not sure what features they'd like.

AWS has large community support. You are never stuck with anything if something doesn't work in time.

What needs improvement?

We don't have any issues for the time being, because I intend to use this in a limited, not exhaustive, manner. For the time being, we're fine with whatever we're doing.

The billing should be more competitive.

For how long have I used the solution?

I have been using Amazon AWS for more than two years.

As AWS is online we are always using the most current version. We have some virtual machines that you create based on the version when you initialize them, but the services that you use on a daily basis are always the most recent version.

What do I think about the scalability of the solution?

We have a limited number of users and use standard services.

How are customer service and support?

There have been no issues. The support is good.

There are no issues at the moment.

Which solution did I use previously and why did I switch?

We were hosting on bare metal servers. Then we moved on to VPS servers, which were managed by our technical staff. And now we're utilizing cloud services.

That technical management part for the multiple VPS, as well as for ourselves and our client, is taking a long time to maintain and everything. As a result, we went to manage services.

These are some additional options. I've seen that Azure has the best cloud dashboard, but the billing and other features are very difficult to use. The same as any other cloud service. The documentation is far superior.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

Cloudflare and other services are developing more affordable solutions. They provide a much cheaper alternative to Amazon's S3 storage buckets. That's something that could be improved.

This should be comparable to the other options on the market.

Billing for cloud services can be difficult at times. In the VPS, you only have quota-based billing management, but in the cloud, it's as if every bit and byte and every I/O operation is metered, and your bills can be surprisingly high when you've published something that can attract a lot of traffic, which is one catch.

Which other solutions did I evaluate?

We researched Microsure and Google Firebase, but we are not using these solutions.

What other advice do I have?

I'm not an expert. I don't have any advice at the moment, but whenever they're looking to host some applications, when there's a lot of traffic or bandwidth, they should think about it carefully. 

I would rate Amazon AWS a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon AWS
March 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Alexey Timchenko - PeerSpot reviewer
Senior Vice President Information Technology at TASC Towers
Real User
Top 5Leaderboard
Issue-free with good performance and a relatively simple setup
Pros and Cons
  • "It's very stable and the performance is good."
  • "The solution can get to be a little expensive."

What is our primary use case?

We are using the solution for our core applications and our core infrastructure.

What is most valuable?

The product offers a lot of functionality. 

Our vendor who provides us a specific core application uses AWS and it's just simple for us if we use it too. 

The initial setup is straightforward.

The solution has been issue-free. It's very stable and the performance is good.

What needs improvement?

The solution can get to be a little expensive. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. The performance is good.

What do I think about the scalability of the solution?

We have about 100 users on the solution right now. 

How are customer service and support?

Technical support is good. We have had no issues with them. We are satisfied with their service.

Which solution did I use previously and why did I switch?

We also use Microsoft Azure. 

How was the initial setup?

The initial implementation process is pretty simple and easy. It's not complex or overly difficult. A company shouldn't have any issues with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

The costs could always be lowered.

How often we pay can vary, depending on the exact service. We pay, for example, both yearly and monthly.

What other advice do I have?

As a cloud-based solution, we are using the latest version all the time. 

I'd rate the solution at an eight out of ten. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Officer at GlobalSign
Vendor
Do not need to maintain hardware on-premises and can have full control over the infrastructure
Pros and Cons
  • "The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
  • "Monitoring still needs to be improved."

What is our primary use case?

We are a product cocktail service company, and we deliver identity-based solutions that customers can subscribe to. The back-end infrastructure is hosted in AWS.

How has it helped my organization?

It helps us by saving money. Having a physical server on our premises is, of course, quite expensive as compared to building an EC2 instance in the cloud.

What is most valuable?

We use AWS in-built services like EC2, ECS, Lambda services, CloudTrail, CloudWatch, etc. AWS is a very big platform that provides a lot of services.

The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements.

It is stable and scalable as well.

Installation is quite easy.

What needs improvement?

Monitoring still needs to be improved.

Better support for Windows Operating Systems would be appreciated. It is good for Linux but needs to improve for Windows.

For how long have I used the solution?

I've been dealing with Amazon AWS for more than four years now.

What do I think about the stability of the solution?

We are experiencing 99.9% uptime already, so we have had no issues with stability.

What do I think about the scalability of the solution?

It is scalable. We have configured our Auto Scaling options there, which enables us to install as the requirements increase. It auto scales the server.

How are customer service and technical support?

Technical support is okay. I will not rate it too high, but I think it might be because it is part of a basic plan. We do not have the enterprise support plan.

How was the initial setup?

You don't require much technical expertise to have an instance, so the initial setup is quite easy.

What other advice do I have?

On a scale from one to ten, I would rate Amazon AWS at nine.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1379073 - PeerSpot reviewer
Staff Engineer at Commonwealth Bank
Real User
Aligns well with Agile and DevOps practices to help deliver applications faster to market
Pros and Cons
  • "There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model."
  • "One of the problems that I have seen is that some of the products are not as mature as others."

What is our primary use case?

We provide services to clients using Amazon AWS and I've also used it for our own applications.

How has it helped my organization?

AWS aligns very well with agile and DevOps practices, as well as and cloud-native principles like infrastructure as code. In short, it helps me deliver my product faster to market.

What is most valuable?

There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model. All I have to worry about is my application and not about the infrastructure.

What needs improvement?

One of the problems that I have seen is that some of the products are not as mature as others. For example, their API Gateway is not as mature as Kong, and their version control system is not at mature as GitHub. It's the same thing with their databases like DynamoDB, which is not as mature as MongoDB. Once we have equality in products between on-premises and cloud, this system will be a very good proposition.

For how long have I used the solution?

I have been working with Amazon AWS for about five years.

What do I think about the scalability of the solution?

As the majority of products on AWS are PaaS or SaaS offerings, scalability is not a big concern. For some of the services, you have to give them notice if you want to scale them beyond certain limits.

How are customer service and technical support?

I have been in contact with technical support and they are quite good at responding.

How was the initial setup?

The initial setup is not complex. In fact, I would say that it is relatively easy.

The time required for deployment depends on which products are selected. Some take minutes, whereas others can take hours.

What other advice do I have?

My advice for anybody who is considering AWS is to try exploring and use it. I think that it will save you a lot of time.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Cyber Security and Hybrid Cloud Engineer at The Johns Hopkins University Applied Physics Laboratory
Real User
A secure solution for commercial data analytics and storage
Pros and Cons
  • "We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
  • "An easier way to determine estimated costs quickly would be helpful."

What is our primary use case?

Our primary use case for this solution is commercial cloud computing, analytics, and storage.

How has it helped my organization?

We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS.

What is most valuable?

The features that we have found most valuable are IAM, KMS, and Security Groups for customizable security. Cloud formation for well-defined blueprints is also useful.

What needs improvement?

An easier way to determine estimated costs quickly would be helpful.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Md Saiful Hyder - PeerSpot reviewer
AGM, Enterprise Solutions at Omgea Exim Ltd
MSP
Top 10
A highly scalable solution that helps organizations to move their applications to a containerized platform
Pros and Cons
  • "The solution also helps organizations to move applications to a containerized platform."
  • "Instead of using some third-party solutions, Amazon should include them as part of its offering."

What is most valuable?

The introduction of the ITD pipeline makes the development and operation cycle easier for the organization.

The solution also helps organizations to move applications to a containerized platform.

What needs improvement?

Instead of using some third-party solutions, Amazon should include them as part of its offering.

Currently, we are using some third-party services for various purposes. Amazon can acquire those open-source products and provide them with managed services.

For how long have I used the solution?

I have been using Amazon AWS for about six years.

What do I think about the stability of the solution?

I rate Amazon AWS an eight out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability is always high, and the customer can seamlessly scale up the solution. I rate Amazon AWS an eight out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very easy. Amazon AWS is the easiest cloud platform to learn and deal with compared to any other provider.

I rate Amazon AWS a nine out of ten for ease of initial setup.

What about the implementation team?

Any service built on AWS is very easy and quick to deploy and does not take much time. Within 10 to 15 minutes, you can bring a server up and launch a website.

What's my experience with pricing, setup cost, and licensing?

The pricing of Amazon AWS is high compared to any other cloud provider.

What other advice do I have?

Amazon AWS was deployed on the cloud in my organization.

Overall, I rate Amazon AWS an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1752084 - PeerSpot reviewer
Customer Success Manager - Architect: Cloud and Data Platform at a tech services company with 10,001+ employees
Consultant
User friendly solution
Pros and Cons
  • "User friendly solution."
  • "Friendly console for implementation."
  • "Requires better integration with other cloud products."

What is our primary use case?

My company is a reseller of Amazon AWS. We have approximately 500 users.

I am a multi-cloud engineer and I am certified with AWS. Our primary use case is to set costs and cost integration on the cloud as well as some databases.

What is most valuable?

The cost of Amazon AWS is similar to Azure and has the same value. It is a user friendly solution.

What needs improvement?

AWS could use better integration with other products and clouds. Multi-cloud is an important solution for cost savings.

For how long have I used the solution?

I have been using AWS for six months.

How are customer service and support?

Amazon AWS provides good support.

How was the initial setup?

The initial setup is easy, it's a friendly console for implementation.

What's my experience with pricing, setup cost, and licensing?

The licensing costs is billed monthly.

What other advice do I have?

If you are considering Amazon AWS you should think about the cost of solutions and the ability to create systems and instances.

I would rate this solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.