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Derek Smith - PeerSpot reviewer
Development and Release Compliance Officer at a computer software company with 1,001-5,000 employees
Real User
Reliable with good monitoring but the UI needs to be better
Pros and Cons
  • "The monitoring is the most valuable aspect of the product."
  • "The interface needs a bit of work. It's not intuitive."

What is our primary use case?

We do have quite a lot of AWS deployments and clients in certain countries.

We use it for spinning up environments, using infrastructure as code. We use it for disaster recovery and high availability for creating BMs for testing. Mainly on the service side, we use it for setting up environments and spinning up environments.

What is most valuable?

The monitoring is the most valuable aspect of the product.

Technical support is available if you need it.

The solution is stable.

The scalability is okay. It's similar to what you would get with Azure. 

What needs improvement?

The interface needs a bit of work. It's not intuitive.

The solution's initial setup can be complex. 

For how long have I used the solution?

I've been using AWS for about 15 years. It's been a very long time. 

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What do I think about the stability of the solution?

The stability is fine. I haven't had issues with crashing or bugs or glitches. 

What do I think about the scalability of the solution?

The solution's scalability is pretty good. These solutions are pretty well known for not being able to scale well. They behave very differently at scale. I wouldn't say it's any better or worse than Azure is; it's probably on par.

Internally, we have about 500 people using the solution right now. 

How are customer service and support?

I have never used technical support myself, although it's my understanding that our team does from time to time. We do all the first line ourselves. Anything that escalates to the third line, we have contracts in place to help us get assistance.

How was the initial setup?

I found the initial setup to be pretty complex. It's just getting more and more complex, with the infrastructure as CodePipelines and that sort of thing. On a scale of one to five, one being the worst and five being the best in terms of complexity, I'd say it's a three.

I have no idea what the operational side does in terms of maintenance. It's not an aspect that falls under my responsibilities. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing side of things and therefore cannot comment on the price of the solution.

Which other solutions did I evaluate?

We also looked at Azure DevOps.

What other advice do I have?

I'm a customer and an end-user.

We use various deployments, including on-premises, public, private, and hybrid clouds. The deployment is dependent on the customer, the solution, and the service level agreements that we have. We use all of those models. We make our choice based on the requirement.

I'd advise potential new users to actually do a shootout between the different products based on your use case and choose the right one.

I would rate the solution seven out of ten. I'd rate it higher, however, the UI needs improvement first.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1751898 - PeerSpot reviewer
Technical Account Manager at a tech services company with 501-1,000 employees
Real User
Makes it easy to scale and spin up resources and is pretty dependable
Pros and Cons
  • "It is easy to spin up resources."
  • "There is no control of downtime."

What is our primary use case?

We are mostly using it for DevOps. 

We are using its latest version. They do auto-updates and update it at their own will.

What is most valuable?

It is easy to spin up resources.

What needs improvement?

There is no control of downtime.

For how long have I used the solution?

I have probably been using this solution for eight months.

What do I think about the stability of the solution?

Over the past couple of days, we've had some outages. It seems they had some network issues, but overall, it has been pretty dependable and stable.

What do I think about the scalability of the solution?

It is easy to scale. We probably have about 50 users who use this solution.

How are customer service and support?

They're decent. Sometimes, they take a while to get back to you. It depends on the severity.

Which solution did I use previously and why did I switch?

We were using another solution. We switched to it because of its ease of use, ease of deployment, and cost.

How was the initial setup?

Its setup is of medium complexity. It depends on what you're setting up. Some of the things are easy, and some of the things are difficult. For example, setting up infrastructure as code with Terraform is difficult.

What's my experience with pricing, setup cost, and licensing?

It is comparable if you add in the price structure to an on-prem solution.

What other advice do I have?

On the DevOps side, make sure you know what you're doing for security before you implement it. Make sure it is secure.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Amazon AWS
November 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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reviewer1024230 - PeerSpot reviewer
Senior Researcher at a computer software company with 10,001+ employees
Real User
Stable, scalable, and reduces overhead costs
Pros and Cons
  • "Cost-effective and tolerant."
  • "Setup is somewhat complex."

What is our primary use case?

My primary use case was as a place to migrate legacy systems.

How has it helped my organization?

AWS has reduced our costs and maintenance requirements. It also allows us to control our load in peak times and automatically increases or decreases your capacity as required. 

What is most valuable?

The features I have found most valuable are S3 buckets and Lambda services.

What needs improvement?

An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them. There is also a cost underlay, in that at the end of the day, some costs are not in the picture, so AWS needs to improve its costing toolset.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of AWS has improved over time and can now be well managed.

What do I think about the scalability of the solution?

This solution is scalable to any limit.

Which solution did I use previously and why did I switch?

I previously used Rackspace Openstack but switched because it required more manpower than AWS, and AWS is more cost-effective and tolerant.

How was the initial setup?

The setup was somewhat complex. It was done in three phases over a year.

What was our ROI?

This solution reduced our overhead cost by 30-40%.

What's my experience with pricing, setup cost, and licensing?

Technical support is expensive to use.

Which other solutions did I evaluate?

I evaluated Oracle Cloud, but it was more complex to use and provided a smaller toolset than AWS.

What other advice do I have?

This solution is one of the top tools available for legacy migration. I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1719711 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
Offers many useful features and is easy to use
Pros and Cons
  • "One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS."

    What is our primary use case?

    We are essentially using a couple of virtual machines. We also use Amazon's transcoding services that convert video formats. We use it for internal purposes, especially for specific applications that it has. 

    What is most valuable?

    One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS. 

    What needs improvement?

    There are no additional features I would like to see. All the features we require are already provided and we aren't looking for anything else beyond that. 

    In general, the only feedback I have is about the startup programs they used to have. Startups would get a particular amount of credits so that people who are just starting their own business could export. This is no longer the case, but it was very good because it helped a lot of people start their businesses. Amazon should consider this again. 

    For how long have I used the solution?

    I have been using this solution for three years. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    How are customer service and support?

    I have never needed to contact technical support. 

    Which solution did I use previously and why did I switch?

    I previously used Azure. I was working for a company that used Azure CSP, but I prefer AWS. 

    How was the initial setup?

    The initial setup is straightforward. I'm technically proficient and did it myself. 

    What about the implementation team?

    I implemented through an in-house team. We're a small, boutique-type company, but we are proficient enough. 

    What's my experience with pricing, setup cost, and licensing?

    In terms of price, there are less expensive options. 

    We are using open source technology, so there is no licensing. 

    Which other solutions did I evaluate?

    I looked at Google Cloud also, but I still would prefer AWS. It has automation and scripts that we can leverage. People are familiar with AWS, so it's our top choice for public cloud. 

    What other advice do I have?

    I absolutely recommend Amazon AWS to anyone who wants to start using it. 

    I would rate Amazon AWS a 10 out of 10. That's the main reason why we're using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1672716 - PeerSpot reviewer
    Chef manager at a insurance company with 5,001-10,000 employees
    Real User
    Helpful technical support, easy setup, and highly stable
    Pros and Cons
    • "The initial setup is not difficult and it did not take us more than one day."
    • "The solution could improve by being more secure."

    What is our primary use case?

    We have migrated all of our on-premise production environments to the Amazon AWS cloud and we use many AWS services.

    What needs improvement?

    The solution could improve by being more secure.

    For how long have I used the solution?

    I have been using Amazon AWS for approximately six months.

    What do I think about the stability of the solution?

    Amazon AWS has proven itself as the market leader in the cloud solution environment and is highly stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    All of our production environment is hosted on Amazon AWS and we have approximately 12,000 users that use it.

    How are customer service and technical support?

    We have enterprise-level support that is very good from the AWS team.

    Which solution did I use previously and why did I switch?

    We use other solutions, such as Microsoft Azure for UID and Google Cloud services for DCP.

    How was the initial setup?

    The initial setup is not difficult and it did not take us more than one day.

    What about the implementation team?

    We have a managed service provider that helped us with the implementation of the solution.

    We have a 60 person team that manages our data operations and infrastructure. The team consists of many levels, such as system engineers, architects, and managers.

    What's my experience with pricing, setup cost, and licensing?

    We have a monthly subscription for Amazon AWS.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Rodrigo Bassani - PeerSpot reviewer
    Head Of Technology at Elogroup
    Real User
    Top 10
    Frequent feature updates, easy to scale, and helpful technical support
    Pros and Cons
    • "The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures."
    • "The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."

    What is our primary use case?

    We use Amazon AWS to deploy our architecture.

    What is most valuable?

    The most valuable features are CodePipeline, CodeDeploy, CodeBuild, and CodeCommit. We use them to deliver our solution.

    The services that we are using have frequent updates, at least twice a year. They provide a new version that has more capabilities or features that fit our process and procedures.

    I am an integration specialist and Amazon AWS always seems to be a step ahead of the competition when it comes to the solutions integration abilities with its services.

    EventBridge is a tool provided by AWS and it enables integration with the API gateway. We are using it as a solution to our projects and with our clients to integrate with external features, such as B2B or B2C. The Amazon API gateway integrates with EventBridge and other messaging layers. It is a highly integrated solution with those platforms.

    For how long have I used the solution?

    I have been using this solution for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Amazon AWS has a very easy tool to scale in terms of scaling up and down. We have different options to do this operation and they are very useful.

    How are customer service and technical support?

    The technical support has been helpful.

    How was the initial setup?

    The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month. However, different parts can take more or less time depending on the knowledge of the implementor.

    The messaging layer, in general, is easy today than before when you had to create all the data centers around the world and create the steps to connect the data centers to each other. They have improved a lot over the year but they could still improve more.

    What's my experience with pricing, setup cost, and licensing?

    Amazon AWS has pay-as-you-go options available.

    What other advice do I have?

    It is important for people who want to use Amazon AWS to have a very good implementation strategy to make the migration. Amazon has provided some framework to help those wanting to start the migration process.

    I rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
    Real User
    Plenty of services, simple to understand, with significant support
    Pros and Cons
    • "Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing."

      What is our primary use case?

      There are different services, approximately 150 of them, this solution can provide. There are a few services I most commonly use. I am using it for the virtual servers, Lightsail which are lightweight virtual servers, and a simple storage service which is called S3.

      What is most valuable?

      Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing.

      For how long have I used the solution?

      I have been using the solution for three years.

      What do I think about the stability of the solution?

      We have approximately 15 users using the solution in my organization.

      What do I think about the scalability of the solution?

      The scalability of the solution all depends on the services that you are using. It is very easy to scale in the cloud if you want to launch multiple servers and if you want to vertically or horizontally scale up the servers. It can support many environments such as Windows and Linux.

      How are customer service and technical support?

      The support is fast at responding and resolving issues.

      Which solution did I use previously and why did I switch?

      I have used Microsoft Azure and DigitalOcean previously.

      How was the initial setup?

      The solution is an on-demand service. There is a monthly billing requirement which is for the virtual machines we currently use.

      What's my experience with pricing, setup cost, and licensing?

      The solution is expensive compared to other providers because you need many of the services and it can add up fast.

      What other advice do I have?

      I recommend this solution to others and I plan to use the solution in the future.

      I rate Amazon AWS a ten out of ten. 

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Senior consultant at NTT Security
      Real User
      A well-built and logical ecosystem that is robust, secure, and scalable
      Pros and Cons
      • "Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
      • "Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement."

      What is most valuable?

      Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable.

      What needs improvement?

      Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement.

      For how long have I used the solution?

      I have been using this solution for six years.

      What do I think about the stability of the solution?

      It has good stability. In six years of working with Amazon AWS, I had only two major incidents, which are very few.

      What do I think about the scalability of the solution?

      It is very scalable. Our clients are enterprise businesses. There are some customers who put only a part of their business on Amazon AWS, and there are some customers who put everything on Amazon AWS. In some cases, a few applications are going to the cloud, whereas in other cases, everything is going to the cloud, and the migration is huge.

      How are customer service and technical support?

      Their technical support is good.

      How was the initial setup?

      Its initial setup is straightforward. You just need to create an account.

      What other advice do I have?

      I would recommend this solution. It is a cloud leader, and it is a safe bet. 

      I would rate Amazon AWS a nine out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company has a business relationship with this vendor other than being a customer: partner
      PeerSpot user
      Buyer's Guide
      Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
      Updated: November 2024
      Buyer's Guide
      Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.