We primarily use the solution to host our control panel for our IoT devices.
President at Embedded Sense, Inc.
Helpful documentation, great technical support, and good scalability
Pros and Cons
- "The initial setup is simple and straightforward."
- "There is a bit of a learning curve. That said, it's likely no different than learning any other cloud."
What is our primary use case?
What is most valuable?
The solution has very good documentation.
The initial setup is simple and straightforward.
The solution is scalable.
The stability has been good.
We have found the technical support to be helpful and responsive.
What needs improvement?
I cannot recall feeling there were any features missing.
There is a bit of a learning curve. That said, it's likely no different than learning any other cloud.
The pricing could be a bit lower, even though its costs are in the middle of the road.
For how long have I used the solution?
I've used the solution for about half a year. It hasn't been 12 months yet.
Buyer's Guide
Amazon AWS
November 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
I would imagine the scaling is very good. It's advertised as quite scalable and everything points to that being the case. However, I have not personally attempted to scale. We're still building the application, and therefore we aren't at the point of scaling.
We have three people using the solution currently.
How are customer service and support?
Technical support is very helpful and responsive. They have been good so far. We have no complaints and are quite satisfied with the support we receive.
Which solution did I use previously and why did I switch?
We did not use a different solution. We chose Amazon due to its good documentation and middle-of-the-road costs.
How was the initial setup?
While I wasn't a part of the initial implementation, it's my understanding that the process is very simple and straightforward. It's not an overly complex process.
What's my experience with pricing, setup cost, and licensing?
The cost is moderate. It's not overly expensive.
What other advice do I have?
We are just customers and end-users. We don't have a business relationship with Amazon.
I'm not sure which version of the solution we're using.
I'd recommend the solution. It's a good choice and one we stand behind.
I'd rate the solution at an eight out of ten. We are very satisfied with the product so far. Likely, if the price was lower, we would rate it higher.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Officer at GlobalSign
Do not need to maintain hardware on-premises and can have full control over the infrastructure
Pros and Cons
- "The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
- "Monitoring still needs to be improved."
What is our primary use case?
We are a product cocktail service company, and we deliver identity-based solutions that customers can subscribe to. The back-end infrastructure is hosted in AWS.
How has it helped my organization?
It helps us by saving money. Having a physical server on our premises is, of course, quite expensive as compared to building an EC2 instance in the cloud.
What is most valuable?
We use AWS in-built services like EC2, ECS, Lambda services, CloudTrail, CloudWatch, etc. AWS is a very big platform that provides a lot of services.
The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements.
It is stable and scalable as well.
Installation is quite easy.
What needs improvement?
Monitoring still needs to be improved.
Better support for Windows Operating Systems would be appreciated. It is good for Linux but needs to improve for Windows.
For how long have I used the solution?
I've been dealing with Amazon AWS for more than four years now.
What do I think about the stability of the solution?
We are experiencing 99.9% uptime already, so we have had no issues with stability.
What do I think about the scalability of the solution?
It is scalable. We have configured our Auto Scaling options there, which enables us to install as the requirements increase. It auto scales the server.
How are customer service and technical support?
Technical support is okay. I will not rate it too high, but I think it might be because it is part of a basic plan. We do not have the enterprise support plan.
How was the initial setup?
You don't require much technical expertise to have an instance, so the initial setup is quite easy.
What other advice do I have?
On a scale from one to ten, I would rate Amazon AWS at nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon AWS
November 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Enterprise architect at a computer software company with 201-500 employees
Stable with good native tools and a relatively easy initial setup
Pros and Cons
- "The solution has very good Lambda functions within AWS."
- "The pricing could be more competitive."
What is our primary use case?
We primarily use the solution for our partner.
We are using it for moving all the banking and insurance domains from on-premises systems to the cloud platform, which is managed by services. It is right from data integration, data inception to data processing, to advanced visualization and analytics. We are also using the AI and machine learning aspects as well.
What is most valuable?
We have been using the data ingestion.
There are native tools which are AWS Glue, which we are using for data integration.
We also use the Spark and Python-based integration which are both very good.
The solution has very good Lambda functions within AWS.
We also use AWS Redshift for data modeling along with the integration with Snowflake.
The solution is very stable.
The scalability is excellent.
We've found the initial setup to be quite simple and straightforward.
Technical support is pretty good.
What needs improvement?
The pricing could be more competitive.
There need better integration tools whereby you could have widgets. It already technically has this, however, if they had widgets that could help with the journey from an on-premises legacy database management system, that would be ideal. There should be some accelerators that can convert and automate data pipelines into AWS so that users don't have to start from scratch.
Basically, if we had accelerators and tools that can help fast track and leverage existing data schemas, models, and then also, data pipelines that are already set up, it would help items to be quickly migrated rather than doing everything from scratch on the cloud.
For how long have I used the solution?
We've used the solution for a couple of years. It's been a while.
What do I think about the stability of the solution?
The stability of the solution is very good. The product does not have any bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is the number one cloud product. It is extremely salable. A company shouldn't have any trouble expanding it.
From a user perspective, I would say from accounts, we are primarily into banking and insurance. We have around four to five of our banking accounts using it. They are a mid-scale bank.
We do plan to continue using the product.
How are customer service and technical support?
Technical support is good. Overall, they are the number one cloud provider and they have an overall very high market capitalization. The support they have on offer is very good. We're satisfied with the level of service they offer.
Which solution did I use previously and why did I switch?
We have also used the Azure platform as well.
How was the initial setup?
The initial setup is easy. It's not overly complex. The deployment depends, however, it could take a few hours to maybe a day, as it is platform and software as a service. It is all managed by AWS. The installation and management require a bare minimum configuration.
What's my experience with pricing, setup cost, and licensing?
The cost structure could be better. It needs to be more transparent. After COVID, it is competing directly with Azure - which is a bit more of a cost-effective option. It's also competing directly with Google. If they were cheaper, they would be much more competitive in the space.
From a licensing perspective, the cost of ownership is based on usage.
What other advice do I have?
We are consultants.
We are using the latest version of the solution. I cannot recall the exact version number at this time.
I'd rate the solution at a nine out of ten. We've enjoyed its capabilities so far.
I would recommend this solution to other companies and organizations.
There's a lot of due diligence which happens before organizations choose cloud solutions and then, of course, it needs to fit into the scenario. There is a cost-benefit analysis that has to be performed. It's a good idea to compare it to other platforms as well. Companies need to make sure it factors in the strategic landscape and the tools and technologies that the organization already has. If clients need assistance, we do participate in those strategic initiatives.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Cloud computing services with useful analytics feartures.
Pros and Cons
- "I like many features, like the recently released useful analytics features. There are many from the data analytics or database side."
- "The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
What is our primary use case?
We mainly use AWS for migrating onto the cloud or for analytic services and machine learning.
What is most valuable?
I like many features, like the recently released useful analytics features. There are many from the data analytics or database side.
What needs improvement?
The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS.
For how long have I used the solution?
I have been dealing with Amazon AWS for the last two years.
What do I think about the stability of the solution?
AWS is a stable and flexible solution.
What do I think about the scalability of the solution?
AWS is a scalable product.
How are customer service and technical support?
Technical support is customer-friendly and knowledgeable.
How was the initial setup?
The initial setup and installation are straightforward. They have very good documentation, and if you can follow the script, you can do it. I was trying to do it with the Datacom script, and I was able to make services like VPC and EC2 in the database cloud seamlessly.
What's my experience with pricing, setup cost, and licensing?
The prices are somewhat on the higher side. It would help if they can bring it down, especially for the sporting segment and for on-demand instances.
What other advice do I have?
I would recommend Amazon AWS to potential customers.
On a scale from one to ten, I would give Amazon AWS a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Vice President at a tech services company with 1-10 employees
A cloud computing platform that's easy to use, but the price could be better
Pros and Cons
- "I like that it's easy to use."
- "They could lower the cost. The setup could also be easier."
What is our primary use case?
We use AWS for product development, testing, and storage management.
How has it helped my organization?
AWS has improved our organization by driving efficiency in our product development cycles.
What is most valuable?
I like that it's easy to use.
What needs improvement?
They could lower the cost. The setup could also be easier.
For how long have I used the solution?
I've been using Amazon AWS for about five years.
What do I think about the stability of the solution?
AWS is fairly stable. There are always some issues, but not much.
What do I think about the scalability of the solution?
AWS scales fine most of the time. It's just expensive.
Which solution did I use previously and why did I switch?
We've used Azure, we've used Google Cloud, we've used DigitalOcean, and we used SoftLayer. We're primarily using AWS because 75% or 80% of people use AWS, and we want our product to run optimized on AWS.
How was the initial setup?
The initial setup is relative. It's easier than others, but it could always be easier.
What's my experience with pricing, setup cost, and licensing?
It's expensive. It costs you an arm and a leg. It's just about your expertise to do it on-prem versus in the cloud. I think it's more cost-effective to do it on-prem, but not everybody has a lab or the capital equipment budget to staff a lab. So, they are defaulting to using a service.
That's the trade-off. If you're going to scale, most of the time, people are going to build it in-house. To get development started and to get things moving quickly, the cloud providers offer a valuable service. The biggest charge is for storage, moving data back and forth, and the ingress and egress charges.
What other advice do I have?
I would tell potential users that there's a learning curve, but it definitely works.
On a scale from one to ten, I would give Amazon AWS a solid seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP Platform Engineering at Hydrogen
Reliable with good reporting and good documentation
Pros and Cons
- "The payment structure is very good."
- "The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security."
What is our primary use case?
We have a financial services application that's a very broad purpose API set. There are rest APIs for executing financial transactions and maintaining financial data. We also have a series of applications built on top of that.
What is most valuable?
Every aspect of the product is excellent. We have no complaints.
The reporting aspects of the solution are excellent.
The documentation that is on offer is very good.
The initial setup isn't too complex. A company shouldn't have any problems implementing the solution.
The stability is very, very reliable.
The payment structure is very good.
The scalability is excellent. There aren't really any limitations
What needs improvement?
The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security.
I'd love to see guarding duties enhanced.
The pricing could be a bit better. It's something that can always be improved upon.
For how long have I used the solution?
I've been using the solution for years. It's been a while.
What do I think about the stability of the solution?
The stability is tremendous. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. The performance is excellent.
What do I think about the scalability of the solution?
The scaling is phenomenal. We use a lot of auto-scaling. It's really fantastic. If a company needs to expand, it can do so easily.
In our organization, we have 15 users of the product.
How are customer service and technical support?
It is very seldom that we have had to contact technical support. That said, when we have, it's been very responsive. We are quite satisfied with the level of service provided. It's been very good overall.
How was the initial setup?
The initial setup is pretty straightforward. It's not too complex. A company that would like to implement it themselves shouldn't have any problems doing so.
What's my experience with pricing, setup cost, and licensing?
The solution is set up as a pay-as-you-go. It's very convenient.
The pricing could always be better, but it's pretty darn good. We're looking into some options for some pricing improvements through some Amazon partners.
There are not any additional costs to the standard licensing fees.
Which other solutions did I evaluate?
We did look at other clouds, however, ultimately, we chose AWS. We've been extremely happy with it.
What other advice do I have?
We are just a customer and end-user.
I've been an enormous fan of AWS. It does exactly what I need it to do. It would be hard to convince me to use anything else.
I would recommend other potential users to absolutely do it. It cannot be beaten. I'll never run a data center again.
I'd rate the solution nine out of ten. We're very happy with the product overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Operating Officer at FarEye Digital Logistics
Solid solution that offers a wide variety of features
Pros and Cons
- "The main feature that I like the most is the variety of solutions that it provides. It provides some analysis, business information and more. It provides a wide variety of services."
- "One area that could be improved is in data management. They could improve on the data side. For example, I see others with better cloud services and larger data computing capabilities."
What is our primary use case?
It is on the public cloud and we are using it for multiple purposes, including data storage and production.
What is most valuable?
The main feature that I like the most is the variety of solutions that it provides. It provides some analysis, business information and more. It provides a wide variety of services.
What needs improvement?
One area that could be improved is in data management. They could improve on the data side. For example, I see others with better cloud services and larger data computing capabilities.
For how long have I used the solution?
We have been using Amazon AWS around four or five years now.
We use it as a customer.
What do I think about the scalability of the solution?
I think the scalability on the computer side is good, not too much of a challenge. It is sometimes on the database side where we encounter challenges on the scalability. Sometimes it is not easy to scale beyond that point and we get a scalability error on the computer.
We have around 10 people working on it who do the maintenance, automation, and monitoring.
How are customer service and technical support?
I would say support is average.
A lot of times I would prefer a better turnaround time in terms of the response we're getting, it should be faster. Often we have to wait a long time before the problem is solved. So it is generally a very poor product resolution.
How was the initial setup?
My initial setup was quite straightforward.
What about the implementation team?
I implemented it myself with one other person.
What other advice do I have?
I would say to somebody who is moving to the cloud that it is very easy to start with. At the same time it is also important to make sure they have a very strong partner or a very strong team in-house.
On a scale of one to ten, I would rate Amazon AWS an eight on product and technology. But overall I would rate them seven if I include services and support.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Technology Architect - Agile/Devops Evangelist at Sandz Solutions
Error-free experience that is really well-tested
Pros and Cons
- "The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
- "I'm just bugged by the charges that I'm not really able to manage."
What is most valuable?
The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared. So it works as-is. I think the interfaces are really quite usable and something that I think is user friendly.
What needs improvement?
I'm just bugged by the charges that I'm not really able to manage. If there is so much little stuff, that I enabled from time to time, then I get lost. And then I tend to forget about that. It would be better if there was a corresponding notification as well. I would like to see a notification indicating you have not used this instance. You might want to turn it off so as not to incur the cost or something like that. But because most of my usage is charged to my credit card. It's disappointing and frustrating at times. If they could provide some kind of entry point. Something similar to WordPress where small businesses could have an easy way to come up with a site that could behosted immediately.
For how long have I used the solution?
My access to Amazon AWS is not so deep. I just set up VPCs and clusters or running an instance
How are customer service and technical support?
I would say I'm quite satisfied. They're very pleasant to talk to and very helpful.
Which solution did I use previously and why did I switch?
I would say that the Microsoft Azure interface is a lot slicker. But the last time I use it was around 2018. So comparing the interfaces in the dashboard views I think the Azure has the edge.
How was the initial setup?
The initial setup was a little bit challenging because understandably it also tends to protect the user in terms of the security, both the user and the system. So if I understand and appreciate that level of complexity in setting how to access it, setting up the identities, and then once you get through it, I think the interfaces are really quite usable and something that I think is user friendly.
What other advice do I have?
I would certainly recommend Amazon AWS. It's very useful because you can easily try out your compute requirements, whatever storage or whatever other services that you may want. I would rate Amazon AWS at an eight on a scale of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Popular Comparisons
Microsoft Azure
Oracle Cloud Infrastructure (OCI)
Akamai Connected Cloud (Linode)
Google Cloud
Google Firebase
Alibaba Cloud
SAP S4HANA on AWS
DigitalOcean
Nutanix Cloud Clusters (NC2)
SAP HANA Enterprise Cloud
Equinix Metal
NTT Cloud
Google Compute Engine
Skytap Cloud
SAP Hybris on AWS
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- PaaS solutions: Areas for improvement?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree
- Does anybody have experience negotiating the terms and conditions with AWS?
- Which would you prefer - Amazon AWS or IBM Public Cloud?
- Do you have an Amazon AWS certification, and do you think it is important to earn one?
- Would you recommend Amazon AWS to cloud computing beginners?
- Which Amazon AWS features and services do you use the most often and why?
- How does Amazon compare to alternative cloud solutions?
- What are some smart ways to streamline AWS data transfer costs?